Jack Astor's - Toronto (North York)

4
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120 reviews
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CAN$30 and under
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Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

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What 120 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
Food
4.0
Service
4.1
Ambience
3.9
Value
Noise · Moderate
81% of people would recommend it to a friend
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EM
EllinaM
Toronto
3 reviews
Dined on February 25, 2020
Overall3Food4Service2Ambience3

Despite there being only a few tables on the second level the service was unreasonably slow. I had the same experince several times last year, and it looks like nothing changed.

The hostesses and seater-greeters were very friendly and welcoming.

J
Julieta
Toronto
5 reviews
Dined on February 17, 2020
Overall4Food4Service5Ambience4

This is my first time here, always went to the one in front and loved the chicken wings ... but in this location food was just ok.

DM
DebbieM
Toronto
1 review
Dined on February 14, 2020
Overall4Food4Service4Ambience5

Very good food, lots of variety including vegetarian and gluten free options at good prices.

C
Charles
Toronto
1 review
Dined on February 4, 2020
Overall5Food5Service5Ambience5

Great environment for my client meeting. I ordered a steak with no toppings/sauce/sides and explained I'm on a zero carb diet. The server didn't judge - they gave me exactly what I asked for and it was amazing.

It's not my first visit and I will be booking more lunch meetings here!

Also, shout out to Anthony - that guy is the greatest.

OT
OpenTable Diner
1 review
Dined on January 24, 2020
Overall2Food2Service1Ambience3

The server was good for 5 minutes but she messed up my order.

The server also brought one persons food immediately and the rest separately which doesn’t make sense for cohesion.
The server didn’t come by for 30 minutes after and took forever to find. We had to walk around restaurant to find the server Shan.

RN
vipRovitaN
Toronto
5 reviews
Dined on November 9, 2019
Overall2Food2Service4Ambience2

I think chain restaurants have a lot to do to improve on the food being served. The service was good but mass produced meals. I ordered the stir-fry and received overcooked steamed rice with a sweet chilli sauce poured over and topped with raw vegetables.

OT
OpenTable Diner
Toronto
1 review
Dined on November 1, 2019
Overall3Food4Service3Ambience3

server kept giving me dirty looks when ordering food

QO
QadriaO
Toronto
7 reviews
Dined on July 23, 2019
Overall1Food1Service1Ambience5

Horrible service. Waited for the server for so long had to ask for drinks and got them so long after. The food was disgusting I’ve never been so sick in my life. The chicken Parmesan that I usually get was really bad my husband didn’t even touch his food. Will never go back.

A
vipAmir
Toronto
170 reviews
Dined on July 23, 2019
Overall5Food5Service5Ambience5

Awesome location, great service and superb food. We really enjoyed it.

CH
CHRISTINAD
Toronto
1 review
Dined on July 15, 2019
Overall4Food3Service5Ambience4

We always have our standard order of menu items like the nachos but found there wasn't as much cheese as we normally expect. Our server Jade however was outstanding. He provided top notch service without being intrusive to our meal. Thank you Jade!

A
Anniemesa
Phoenix
4 reviews
Dined on July 7, 2019
Overall3Food4Service1Ambience4

We've eaten here several times and enjoyed it. This particular night, our server was new and inadequately trained. It took far too long to take our orders (she was unfamiliar with the tablet software), receive our drinks (she had to be reminded) and one of the dinner orders when it arrived was incorrect. She was pleasant enough, but should have been shadowing a more experienced server.

p
penny
1 review
Dined on July 5, 2019
Overall5Food4Service5Ambience4

Food was good - but I wish there were lighter/less pricey lunch options.
Floor was a little sticky.
Service was good and quick.

MP
MikkaP
Montreal
1 review
Dined on June 28, 2019
Overall5Food5Service4Ambience4

They are very organized and the food and drink were delicious!

OT
OpenTable Diner
Toronto
1 review
Dined on June 22, 2019
Overall5Food5Service5Ambience4

Jade and Steph are the best servers ever!! Love the food, great veggie options, so kind and considerate❤️❤️❤️

QO
QadriaO
Toronto
7 reviews
Dined on June 21, 2019
Overall3Food3Service1Ambience4

Horrible service had to wait 45 minutes for the server to come by

CR
ChrisR
Toronto
1 review
Dined on June 15, 2019
Overall4Food4Service3Ambience4

The food was good, the service was pretty good. Not too noisy this time. While everything was quite good, I still see this as more of a sports bar and am hesitant to bring older family there. Especially if a championship game is on. Still, it is more casual than other places and it was not my first choice for a reunion.

MT
MichelleT
1 review
Dined on June 9, 2019
Overall1Food1Service1Ambience3

Very disappointed
- took waiter 20 mins to ask for drink orders
- took waiter another 20 mins to tell us our drinks were not available. Apparently they ran out of Prosecco
- upon taking replacement drink orders the waiter forgot to input 1 of the 3 drinks
- all patrons were almost finished our meals before the drinks arrived
- side Caesar salad was white/almost brown in color
- waiter kept saying they were slammed with customers even though the dining room was less than 1/2 full
- waiter did not seem apologetic at all or even offer a discount at checkout/anything in addition
I told the waiter 2 times I was very disappointed and unsatisfied in a polite manner. I barely got any eye contact and an insincere apology.

I will never go to this location again. Worst service I have ever gotten anywhere.

OT
OpenTable Diner
Toronto
3 reviews
Dined on June 6, 2019
Overall4Food4Service5Ambience4

Wait or was excellent & order came as requested.

g
vipgordy
Toronto
69 reviews
Dined on April 25, 2019
Overall4Food4Service3Ambience3

Same old same old in a newly renovated Jacks. The only menu item worthy to order ate their famous sauced up chicken fingers. But beware prices went up

A
Annaa
Toronto
1 review
Dined on April 22, 2019
Overall4Food4Service3Ambience5

always a safe bet going to jack astor's. this time around, the waitress was a bit cold and seemed annoyed that my younger cousins (kids) were practicing their ordering skills; this was reflected in my tip. i expect all waiter/waitresses to have more patience with their customers.

OT
OpenTable Diner
Toronto
1 review
Dined on April 18, 2019
Overall3Food3Service2Ambience2

Noise level made it difficult to talk. Service was less than mediocre.

JS
JamieS
Chicago
5 reviews
Dined on April 12, 2019
Overall3Food4Service5Ambience3

Excellent central location. Anthony's service was excellent. I will be back soon.

T
Tracey
Toronto
2 reviews
Dined on April 12, 2019
Overall1Food1Service1Ambience2

the burger i had was over cook and burnt! that that was usual, the worst was we were a group of 9 some of us didn’t even get to start eating and the waiter already brought out our cheque when the food was brought out as if they were trying to get rid of us. what happened if we want to order dessert after???? just very bad customer service this time around! and we frequent this place as it is close to our work place and always came in group of 6-10 people.

HR
vipHarveyR
Toronto
4 reviews
Dined on April 7, 2019
Overall1Food1Service1Ambience3

A total disaster. We were a group of seven and advised the server we were going to the
theatre .Thirty minutes before the theatre was to start we had not been served. At that point
the server offered to give us containers to take the food with us. Unreal.At that point
4 of the seven received their food to gobble down . The rest of us still hadn’ been served. The
manager then arrived and said the food was on her but at that point 3 of us still hadn’t
eaten with no sign of our meal. So we left without paying except for the drinks. We had
to pay forthem. Ridiculous. The entire kitchen at this placed should replaced or the restaurant
shut down. What a disaster. Totally incompetent staff from the top down.

ID
IreneD
1 review
Dined on March 23, 2019
Overall4Food4Service4Ambience3

I choose this restaurant because it was very close to the theatre we were attending that evening.
The wait staff was pleasant and attentive. Only minor issue was, because I ordered an Asian dish with rice, the waitress should have asked if I needed soy sauce as soon as I received my order. Instead I had to hail her down and then waited while my rice was cooling down before I received the sauce.

JA
JamesA
Toronto
1 review
Dined on March 13, 2019
Overall5Food4Service5Ambience4

Excellent as expected. Bit of a chain, but the service is good.

JV
JuliaV
Toronto
2 reviews
Dined on February 23, 2019
Overall4Food4Service5Ambience5

Dinner out with the kids. Lots of selection for kids, friendly staff. Would definitely go back.

OT
vipOpenTable Diner
Toronto
2 reviews
Dined on February 23, 2019
Overall1Food2Service1Ambience3

I used to be a regular at this Jack Astor’s but it appears management changed a while ago and the service has taken a dive since then. On this occasion, the hostess couldn’t figure out how to seat the only family ahead of us. It took about 10 minutes before we could be seated and there was so many empty tables available - I think it was a staffing issue. Then our server did the minimum. Lastly, I ordered the curry chicken as I always do and the chicken portion was significantly less than normal. I asked about it and she advised that the portions are premade... so I guess Jack Astor’s or this location has cut down on their portions but raised the prices. Sadly, it’s not such a fun place to go to anymore.

C
Ceviche
Toronto
18 reviews
Dined on February 18, 2019
Overall4Food4Service4Ambience4

Fresh healthy food options that were flavourful.

OT
OpenTable Diner
Toronto
1 review
Dined on February 15, 2019
Overall5Food5Service5Ambience4

It was a wonderful place to have my birthday dinner

BS
BobS
1 review
Dined on February 5, 2019
Overall4Food4Service5Ambience5

Server was very good, attentive and got the orders correct I believe except for the buddha salad ordered with no dressing and came with no dressing or chicken. Could have been a kitchen over site on a special order. An adjustment was made by server through management.

JM
JerryM
Toronto
5 reviews
Dined on January 19, 2019
Overall4Food4Service5Ambience4

Fantastic, friendly service. Everyone in our party for six enjoyed their dinner. Great location...across the street from the Toronto Centre for the Arts.

S
vipSimon
Toronto
2 reviews
Dined on January 4, 2019
Overall3Food2Service4Ambience4

I usually enjoy the food there but this time too much salt fell in the food... the service however compenated for it... I will be back but won't take the nachos again for a while.

BV
BehramV
1 review
Dined on December 31, 2018
Overall5Food5Service5Ambience5

We live in the neighbourhood and enjoy dinning at Jack Astor's. Love the decor, food and the staff are friendly, courteous and efficient. It is worth the money spent and we would definitely recommend to our friends and family. Good spot for entertaining family and friends. Keep up the good work. Thank you.

OT
OpenTable Diner
Toronto
1 review
Dined on December 22, 2018
Overall1Food4Service1Ambience1

Bad service

PD
vipPeterD
Toronto
11 reviews
Dined on December 1, 2018
Overall5Food5Service5Ambience5

Food was great as usual. I had the Mexican salad bowl. For me it's the best thing on the menu.

OT
OpenTable Diner
Montreal
4 reviews
Dined on November 2, 2018
Overall3Food3Service4Ambience2

This review would be higher if Jack's had honored our reservation for a table in the lounge area, as a group of adults, instead of putting us on a spot-lit table in the middle of several children's birthday parties in the family dining room. Service was good; the waiter went out of his way to be courteous. Food was significantly below the usual quality level, but still decent -- maybe it was slow and less good than usual because it was super busy, but this location does tend to be understaffed on big nights more often than not. Could still recommend the place, since the service carries between acceptable and pretty good, just depends on how busy they are and how lucky you are. Staff is usually pretty polite and helpful too, despite being overworked.

MD
vipMichaelD
Montreal
10 reviews
Dined on August 7, 2018
Overall4Food4Service4Ambience3

Not my type of place, someone else chose it. I tend to go places that are unique, since this is a chain it’s cookie cutter. I want something different each time when travelling.

A
vipAnshul
Toronto
40 reviews
Dined on July 23, 2018
Overall4Food5Service5Ambience5

Jack Astors is one of those places you can go to everyday and still never get bored. Their giant screens and great beer selection leaves little to be desired. One of the best Canadian sports bars out there for sure !

OT
OpenTable Diner
Toronto
1 review
Dined on July 15, 2018
Overall5Food3Service5Ambience5

Without a doubt the best management and service I have seen in Toronto! We visited there for the FIFA finals, and we had reserved it way in advance (using open table). At the day, even with the line up, the manager was very polite and professional all 3 times that I called to say we are outside. At the end she came and called our name. Great service!

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Jack Astor's - Toronto (North York) is rated 4 stars by 120 OpenTable diners.

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