Jack Astor's - Toronto (North York)

4.0
101 reviews
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CAN$30 and under
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Canadian
Top tags:
  • Casual
  • Live Sports
  • Comfort Food
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
What 101 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
Food
4.1
Service
4.0
Ambience
3.8
Value
Noise · Moderate
88% of people would recommend it to a friend
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A
Toronto
1 review
Dined 4 days ago
Overall 4Food 4Service 3Ambience 5

always a safe bet going to jack astor's. this time around, the waitress was a bit cold and seemed annoyed that my younger cousins (kids) were practicing their ordering skills; this was reflected in my tip. i expect all waiter/waitresses to have more patience with their customers.

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OT
Toronto
1 review
Dined on April 18, 2019
Overall 3Food 3Service 2Ambience 2

Noise level made it difficult to talk. Service was less than mediocre.

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JS
Chicago
3 reviews
Dined on April 12, 2019
Overall 3Food 4Service 5Ambience 3

Excellent central location. Anthony's service was excellent. I will be back soon.

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T
Toronto
2 reviews
Dined on April 12, 2019
Overall 1Food 1Service 1Ambience 2

the burger i had was over cook and burnt! that that was usual, the worst was we were a group of 9 some of us didn’t even get to start eating and the waiter already brought out our cheque when the food was brought out as if they were trying to get rid of us. what happened if we want to order dessert after???? just very bad customer service this time around! and we frequent this place as it is close to our work place and always came in group of 6-10 people.

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HR
Toronto
3 reviews
Dined on April 7, 2019
Overall 1Food 1Service 1Ambience 3

A total disaster. We were a group of seven and advised the server we were going to the
theatre .Thirty minutes before the theatre was to start we had not been served. At that point
the server offered to give us containers to take the food with us. Unreal.At that point
4 of the seven received their food to gobble down . The rest of us still hadn’ been served. The
manager then arrived and said the food was on her but at that point 3 of us still hadn’t
eaten with no sign of our meal. So we left without paying except for the drinks. We had
to pay forthem. Ridiculous. The entire kitchen at this placed should replaced or the restaurant
shut down. What a disaster. Totally incompetent staff from the top down.

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ID
1 review
Dined on March 23, 2019
Overall 4Food 4Service 4Ambience 3

I choose this restaurant because it was very close to the theatre we were attending that evening.
The wait staff was pleasant and attentive. Only minor issue was, because I ordered an Asian dish with rice, the waitress should have asked if I needed soy sauce as soon as I received my order. Instead I had to hail her down and then waited while my rice was cooling down before I received the sauce.

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JA
Toronto
1 review
Dined on March 13, 2019
Overall 5Food 4Service 5Ambience 4

Excellent as expected. Bit of a chain, but the service is good.

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JV
Toronto
2 reviews
Dined on February 23, 2019
Overall 4Food 4Service 5Ambience 5

Dinner out with the kids. Lots of selection for kids, friendly staff. Would definitely go back.

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OT
Toronto
2 reviews
Dined on February 23, 2019
Overall 1Food 2Service 1Ambience 3

I used to be a regular at this Jack Astor’s but it appears management changed a while ago and the service has taken a dive since then. On this occasion, the hostess couldn’t figure out how to seat the only family ahead of us. It took about 10 minutes before we could be seated and there was so many empty tables available - I think it was a staffing issue. Then our server did the minimum. Lastly, I ordered the curry chicken as I always do and the chicken portion was significantly less than normal. I asked about it and she advised that the portions are premade... so I guess Jack Astor’s or this location has cut down on their portions but raised the prices. Sadly, it’s not such a fun place to go to anymore.

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C
Toronto
15 reviews
Dined on February 18, 2019
Overall 4Food 4Service 4Ambience 4

Fresh healthy food options that were flavourful.

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OT
1 review
Dined on February 15, 2019
Overall 5Food 5Service 5Ambience 4

It was a wonderful place to have my birthday dinner

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BS
1 review
Dined on February 5, 2019
Overall 4Food 4Service 5Ambience 5

Server was very good, attentive and got the orders correct I believe except for the buddha salad ordered with no dressing and came with no dressing or chicken. Could have been a kitchen over site on a special order. An adjustment was made by server through management.

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JM
Toronto
3 reviews
Dined on January 19, 2019
Overall 4Food 4Service 5Ambience 4

Fantastic, friendly service. Everyone in our party for six enjoyed their dinner. Great location...across the street from the Toronto Centre for the Arts.

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S
Toronto
1 review
Dined on January 4, 2019
Overall 3Food 2Service 4Ambience 4

I usually enjoy the food there but this time too much salt fell in the food... the service however compenated for it... I will be back but won't take the nachos again for a while.

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BV
1 review
Dined on December 31, 2018
Overall 5Food 5Service 5Ambience 5

We live in the neighbourhood and enjoy dinning at Jack Astor's. Love the decor, food and the staff are friendly, courteous and efficient. It is worth the money spent and we would definitely recommend to our friends and family. Good spot for entertaining family and friends. Keep up the good work. Thank you.

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OT
Toronto
1 review
Dined on December 22, 2018
Overall 1Food 4Service 1Ambience 1

Bad service

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PD
Toronto
8 reviews
Dined on December 1, 2018
Overall 5Food 5Service 5Ambience 5

Food was great as usual. I had the Mexican salad bowl. For me it's the best thing on the menu.

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OT
Montreal
2 reviews
Dined on November 2, 2018
Overall 3Food 3Service 4Ambience 2

This review would be higher if Jack's had honored our reservation for a table in the lounge area, as a group of adults, instead of putting us on a spot-lit table in the middle of several children's birthday parties in the family dining room. Service was good; the waiter went out of his way to be courteous. Food was significantly below the usual quality level, but still decent -- maybe it was slow and less good than usual because it was super busy, but this location does tend to be understaffed on big nights more often than not. Could still recommend the place, since the service carries between acceptable and pretty good, just depends on how busy they are and how lucky you are. Staff is usually pretty polite and helpful too, despite being overworked.

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MD
Montreal
9 reviews
Dined on August 7, 2018
Overall 4Food 4Service 4Ambience 3

Not my type of place, someone else chose it. I tend to go places that are unique, since this is a chain it’s cookie cutter. I want something different each time when travelling.

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A
Toronto
40 reviews
Dined on July 23, 2018
Overall 4Food 5Service 5Ambience 5

Jack Astors is one of those places you can go to everyday and still never get bored. Their giant screens and great beer selection leaves little to be desired. One of the best Canadian sports bars out there for sure !

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OT
Toronto
1 review
Dined on July 15, 2018
Overall 5Food 3Service 5Ambience 5

Without a doubt the best management and service I have seen in Toronto! We visited there for the FIFA finals, and we had reserved it way in advance (using open table). At the day, even with the line up, the manager was very polite and professional all 3 times that I called to say we are outside. At the end she came and called our name. Great service!

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OT
Toronto
15 reviews
Dined on July 2, 2018
Overall 5Food 5Service 5Ambience 5

Great dinner! Highly recommend

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JT
Toronto
4 reviews
Dined on June 23, 2018
Overall 4Food 4Service 4Ambience 4

Really friendly and efficient service. The guac was great as usual

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l
Toronto
23 reviews
Dined on June 17, 2018
Overall 1Food 1Service 1Ambience 2

Horrible service. Food not as requested. Spent all evening trying to find our waiter then having to get someone else for drink refill. Food cool not hot.
Never return

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OT
Toronto
2 reviews
Dined on June 8, 2018
Overall 2Food 4Service 4Ambience 1

I requested seats near a tv during the basket ball finals, not only did our waiter lie and say there was no sound we had to watch it on small low contrasted screens. As we were leaving several seats were empty with huge screens and the game was playing on the speakers . Not happy if your accepting special requests then they need to be honoured not ignored.

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A
Toronto
9 reviews
Dined on June 1, 2018
Overall 4Food 4Service 4Ambience 5

All good not complains

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OT
Toronto
5 reviews
Dined on May 17, 2018
Overall 5Food 5Service 5Ambience 5

Richard was pleasant and attentive.

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OT
Vancouver
1 review
Dined on April 25, 2018
Overall 5Food 4Service 5Ambience 5

It was awesome! They did the best! Thanks!

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m
Toronto
1 review
Dined on April 25, 2018
Overall 1Food 2Service 1Ambience 1

They totally ignored our booking and didn’t let us sit where we wanted. There was only 1 server and the hosts were unapologetic. Basically they were severely understaffed.

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OT
Toronto
1 review
Dined on April 20, 2018
Overall 2Food 1Service 1Ambience 3

Went back to JA after a long time. The service and food quality seems to have sunk to a new low. Basic bar food like wings and calamari were pretty bad and it took more than half hour to get our first order and even longer to get the second order. The whole production of the put on with the server tossing the wings in sauce at the table is meaningless when the wings are badly done. We could not get enough wine glasses for our group of 5 for the bottles of wines we ordered - took a few reminders and 45 minutes or so to get the wine glasses. The staff were never around and the manager came round once and dish d out a lot of attitude. Maybe she was having a bad night but it made the whole evening quite unpleasant.

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d
Toronto
1 review
Dined on April 8, 2018
Overall 5Food 5Service 5Ambience 5

Saw several new menu options. We tried two of them and they were both delicious. Service was great, our drinks were refilled several times.

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OT
Toronto
1 review
Dined on April 7, 2018
Overall 3Food 3Service 4Ambience 3

Waitress was fantastic and most of the food was good. Desert took a while to come out and was over cooked and hard to cut through.

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L
Toronto
1 review
Dined on April 6, 2018
Overall 3Food 3Service 3Ambience 2

The noise level was much too high. We were there early so the volume was tolerable-- until they turned it up.

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BM
Toronto
2 reviews
Dined on April 2, 2018
Overall 5Food 5Service 5Ambience 5

Great selection of beer - 20 to be precise. We had Canadian pitchers and the chicken fingers seasoned with Buffalo sauce. Laura Lee, our waitress, was friendly and responsive. We're definitely going back.

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OT
Toronto
7 reviews
Dined on March 29, 2018
Overall 2Food 1Service 1Ambience 1

Service was slow, and took a long time to get our food which did not taste the greatest.

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OT
Toronto
2 reviews
Dined on March 25, 2018
Overall 2Food 1Service 3Ambience 4

Food was terrible. Hard pasta, undercooked meat, and pits in the guacamole.

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DG
Toronto
1 review
Dined on March 24, 2018
Overall 5Food 4Service 5Ambience 5

My daughter’s 9th birthday

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N
Toronto
6 reviews
Dined on February 27, 2018
Overall 5Food 5Service 5Ambience 5

Jacks is always a good idea. I love this location because it's a busy area and they're patio in the summer has the best sunsets.

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SD
1 review
Dined on February 25, 2018
Overall 4Food 5Service 5Ambience 4

We were greeted right away by the hostess and our server. Although it was a little busy all of the staff seemed to be enjoying their job. Our server was very pleasant, efficient and we never had to ask for anything. She did a great job at anticipating our needs. She presented my mother with a birthday brownie without creating a lot of attention (which we did not want) thus making the visit still special. The only negative thing I would mention is that there were a few people at the bar who seemed to be regulars who were fairly loud and using offensive language. I think the bartender could have done a better job keeping them at bay and respectful of the other guests at the bar.

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JC
Toronto
1 review
Dined on February 18, 2018
Overall 5Food 2Service 5Ambience 5

Great restaurant, however, the 7 oz. steak that was ordered as 'medium rare' came more like a 'medium' and was pretty dry as a result. Service was terrific.

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