Joey Bentall One
Extremely disappointed. Our reservation was at 5:15 and we arrived at 5. We were told our tables would be ready at 5:15. Instead, we had to wait until 5:55 before we got a table as a big portion of the restaurant was blocked off for an event and they clearly did not honour reservations. We saw walk-ins get spots between the 5-5:15 time as apparently it wasn’t our reservation time yet.
We were then rushed to order from the happy hour menu within 2 minutes as they said their system changes the prices at 6pm automatically and nothing could be done, despite the fact that they made us wait 40 minutes.
Overall a terrible experience with no apologies from the server or manager.
Very good value for money, excellent service and the food for the dine out menu was terrific.
We had a wonderful evening here. Service, food and atmosphere all excellent in the Lounge.
Came here for the first time in 5 and a half years! We came for drinks and happy hour! The service was really good. Food came out fast and ambiance was really lively and nice. Will definitely come back in the future.
Great service and good food.
Had to wait even though we had a reservation. Good team approach to serving tables. If server busy, others check in. Very noisy. Check your bill when leaving. Double charge on a meal item.
We were a group of 8 celebrating a birthday. We were seated at perhaps the worst table in the restaurant, which was a big round table for a group this size. It was very loud in the area. And because of seating style (big round table), we could hardly communicate as a group having to scream at each other to be heard. The waitress was simply going through the motions - did not ask if we were celebrating a special occasion, did not tell us of any specials, did not recommend anything. Just did the standard "still enjoying the appetizers" twice in 4 hours and that was it, Overall a very disappointing evening at Joey's. Will not return for celebrations unless we can pre-arrange the seating.
Food and service was great.
We were seated with the sun reflecting off the building and shining in our eyes.
When we mentioned this, we were told to wait it out.
Next time, would have appreciated a chance to move seats.
Nice evening out
A bit slow to greet me but otherwise great
Had higher expectations. Food was average at best, service was Ok, but had to ask about dessert and coffee ?? Was outside in covered area was is fine, but Biggest issue was Music was so loud on Saturday night couldn’t hear any form of any conversation from anyone including our waitress. Forget the kind of music wasn’t for any kind of decent establishment.
We had an amazing time. Will definitely be back at this location!!
I had the herb crusted salmon. It was delicious!!
The food was wonderful, really enjoyed eating here. The service however was a bit lacking. Offered appetisers and when declined those was assumed we didn’t want any food. Then finally ordered and the food was delicious. After the mains were cleared no offering of desserts/coffees was just handed the bill. Was a mix up with the drinks that we ordered.
Food was brilliant minus the service.
Fantastic as always!
Service was excellent with very attentive staff. Highly recommend for a great casual meal .
Enjoyed trying some of the newer "test kitchen" items on the menu.
Always a great experience at this location
Staff was amazing the second time around. Very welcoming and made sure all our needs were met.
The portion size during happy hour exceeded my expectations. They were pretty big portions.
Great food and service as always. Good place to meet with friends to catch up.
GreAt food and staff!
Excellent service from both our server and the host! Great eats as well.
I ordered the prime steak and had to spit out half of it as it was not eatable. It also took quite some time for us to get the drinks we had ordered.
Nice! Great venue. Amazing food ....
Visited Bentall One location with a friend for a causal lunch and it was fantastic! It’s the test kitchen so they had a large menu selection and server was great! Will visit again!
We were expecting something ordinary, but found the food to be excellent. The service was perfect. Everyone was relaxed and friendly, but efficient. A great evening.
Good service, good food, nice environment
It was better than the last time...
Went for happy hour, great drinks and food!
We had a few hiccups with our order but the staff where so responsive and apologetic. As a result what could have been an awfull dining experience, ended up being an exceptional one due to the server we had. I wish I could remember her name as she truly went above and beyond and had an amazing attitude to go along with it.
Really enjoyed our meal here. Nice setting, great food, efficient service. All round 5*.
Very tasty. Nice atmosphere! We enjoyed cauliflower tacos and the salad with shrimp and sprouts was wonderful. The Maitre’d Mathew ( if I recall correctly) was very friendly and we enjoyed talking to him. The waitress inadvertently brought us fish tacos and immediately replaced them with the cauliflower tacos and did not charge us for the tacos at all. GREAT CUSTOMER SERVICE! .
As usual, great service, great food. Perfect central place for a business lunch.
Catching up with a friend over lunch at Joey. Great food and set up at the Bentall location
Great service. We come here often.
Our waitress provided a birthday cake desert without being asked. A very welcome thought. Thank you Leah.
Very friendly waitress and quick service!
Server was friendly but could be more attentive. Food was not bad. Very loud vibe. Difficult to hear one another.