We ordered the Omakasi meal for two and it was probably the worst food that I have ever eaten.
The tempura was average but all of the sushi was not fresh and to be honest it was offensive. The dessert and appetizer components were of a large variety but tasted poor.
The service was fair and they did discount the meal but I would never recommend to eat there again. Very disappointed with the food from this establishment.
I came here for a birthday party involving 16 people. They were very accommodating and we had a great time. Food came quickly and was presented nicely.
1 of the last remaining authentic Japanese restaurants in Vancouver.
Amazing menu! So much to choose from! Our server was amazing. Totally enjoyed it. Would defiantly recommend to my friends when visiting Vancouver.
Although food was good and fresh, we found portions to be very small and on the very high price level.
Me and my girlfriend went there for a quick get together dinner. The service was great. The food were good. We had the fresh oysters, share few sushi rolls and tempura. There were a few TV showing hockey game and other sport channels. It's a great place for casual dinner.
The food is good
We only had 50 minutes to have dinner before going to the Canucks game, we let them know and they brought our food very quickly and everything was excellent.
It was also my nephew's 5th birthday, and they brought us a scoop of ice cream with frozen blue berries (his favourite, great guess!) and a candle.
Waits were unreasonably long (ie 30 min for dessert), servers were confused and unresponsive, and food was disappointing. Overall, the experience was a smashing miss.
Our server Hitomi was the nicest ever! She had a really happy energy, made us feel very welcomed! The atmosphere was nice, lots of people happily chatting, even though it was busy our food came quite quickly. Empty dishes didn’t stay on our table long, Hitomi was on top of everything. Checking on us periodically, making sure our table was neat and we had enough tea.
It was our first restaurant for our first time in Vancouver, would recommend to everyone!! A+++
Way too much rice on the rolls and sushi. We were filled up by the starch and the food just does not feel delicate. Fish quality (sushi sashimi boat) was ok but variety was a bit boring. Restaurant atmosphere was ok, not modern or edgy like many new places.
Salad was beautiful; great service & good food every time we visited
A bit noisy. Food is good.
Great service and food and just a wonderful find. We had no idea this restaurant was even there. Really great service and great food.
A very good Japanese restaurant with fresh and tasty food, comfortable environment and excellent service
Great food and great service. We ordered the Happy Hour Menu and it was great.
It was lotss of food.
Would definitely go again and recommend to friends.
Average sushi and service. Comfortable. Uni was fresh but they tried to substitute farmed salmon for wild.
Good variety of food and excellent service. Even though we were a larger group, we were able to carry conversations. Everyone enjoyed their dishes. It was nice to see Tenzarusoba. Agedashi tofu was also recommended. For desserts, we particularly enjoyed the umeshuu jelly and hochicha pudding.
Great food excellent service really nice people and great ambiance
Pleasant. Have been going to Kamei Toyale since it opened in Vancouver. Always a favourite in the family. Servers have been there forever!
I had a great time here as they hosted my birthday dinner at this restaurant! They called ahead to confirm my reso of 20ppl that I was able to make simply on the app! The staff were all friendly and happy to make our requests throughout the night. I was even given money back because I didn't realize gratuity was included already (I was drinking a lot). Thats real service and integrity! Will come back again! Especially since we found out karaoke is tues-sat haha
Terrific Japanese food in great location - lots of great choices on the menu
Tried Matsutake mushroom set menu and loved it. Small portions but many varieties. $60/pp but worth it. If you like the mushroom, I recommend the set.
The service was friendly and prompt. The food was okay but I wouldn't say it was the best from all the reviews commenting on how amazing it is. The food doesn't come close to being amazing or the best. If you are craving sushi and can't find another option then yes I would say it's an okay but if you are looking for the Best I would recommend you do your research before going. The menu could be updated and less crowded and maybe alongside having sushi boats should have the option of combination bento boxes. If you enjoy sake the list is long and a variety.
The atmosphere is good there is no view as the restaurant is below street level.
Decent place, good food/service
Good food, warm hospitality , very good value. The place should inform the customers about free parking .
We will come back.
Delicious and very fresh sushi. Service was excellent and very authentically Japanese. Highly recommended!
Staff was very accommodating, food was good, even non-sushi eaters were happy
We were looking for a traditional Japanese resturant without asian fusion foods. The kaiseki dinners were wonderfully tasty & beautiful.
The service was great! The hosts and servers were very informative and kind. They explained items clearly. Food was pretty good too! Highly recommend the Vancouver roll!
Food was excellent! It was reasonably priced. The service was very good and friendly. Menu was extensive.
Great Japanese, really like the new omakase menu items!
Excellent Japanese Authentic food and service was great. Prices are reasonable.
Our first time visit to Kamai Royale Downtown was a very nice surprise. The sushi rice was done perfectly. We did not experience any MSG symptoms like some other sushi venues. They do it right. We had a salmon box sushi item where the salmon was slightly seared topped with ikura. It was a wonderful and delightful experience. Our friend had a 9 piece omakase appetizer which was also a sight to see as well as tasty. When we're in the area again, we will revisit.
First time in this location since they have shifted. The menu is quite limited as compared to before. Especially the sushi menu, the on line sushi menu has far more variety than the restaurant itself ! Overall food is good and delicious. Service is as usual, very welcoming and
One of the original Japanese restaurants in Vancouver. God food, large menu. Will definitely go again
Every staff was nothing but short of amazing. Will be back for sure :)
Great customer service 👍food just normal... just our table to small and wobbling, I asked for bigger table... was declined ... says busy, but not really. It was alright, but now going back for special occasion. There is more better place than this one... free parking is great!