Kona Grill - Scottsdale

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1. B

   Barry

   Phoenix

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   overall3food5service5ambience1

   The one bright note during our visit was our server. Although the food was OK, the ambiance told me I was eating in a unsafe construction zone. I will visit again when the mall developer finishes the work on your end of the mall. As an FYI, if I were you, I would be concerned about the safety of the “cement” stairs that we had to take from the parking entry to the hostess stand. I see a lawsuit ready to happen.
   

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2. OT

   OpenTable Diner

   New Orleans

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service3ambience3

   The food took a awhile. It was very busy. I think the staff needed help but our server was very nice.
   

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3. J

   Jojo

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food2service3ambience3

   I wouldn't recommend ordering the steak to anyone. The sushi was good and the cheesecake was good. Service was slow, but it was decently priced
   

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4. a

   aleram

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food2service1ambience2

   The service was poor and it was pretty pricey but we thought the food would be worth it. It wasn’t. This was a last resort choice on our way out of the mall but we won’t make that mistake again.
   

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5. MT

   MaiTai

   Phoenix

   64 reviews

   vip
   4.0

   64 reviews

   Dined on May 21, 2023

   overall4food4service3ambience3

   Food was great! Service by our server was a bit slow. But nothing that would prevent us from visiting again. And during our meal...the lights were dimmed and it was actually too dark in my opinion. We were seated in the back area towards the bathroom. Other than that...all was good.
   

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6. JG

   JaneG

   Phoenix

   9 reviews

   vip
   5.0

   9 reviews

   Dined on May 21, 2023

   overall5food5service5ambience5

   Excellent server! The ambience of the place is also nice, we enjoyed our meals
   

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7. M

   Mxking

   Phoenix

   90 reviews

   vip
   4.0

   90 reviews

   Dined on May 20, 2023

   overall4food5service5ambience1

   There for Arizona Restaurant Week. $33 meal deal was great. Sweet & Blue salad excellent. Salmon without the glaze terrific. Double-stack brownie was outrageously good. Only problem was while eating in the bar the music playing was wat too loud. I could hardly hear my server. Ratings for noise should include noisy or extremely noisy because it was. All else was delightful.
   

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8. DA

   DAVEH

   Charleston

   18 reviews

   3.0

   18 reviews

   Dined on May 14, 2023

   overall3food2service4ambience2

   It was a bit disappointing. I ordered the Macadamia Nut Chicken. It was not the same as the other Kona Grill restaurants . That was my favorite dish! This dish was thin and it was more like a Panko Crust.
   

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9. KO

   KarenO

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food2service3ambience1

   Ordered crab eggs benedict...one egg cooked perfectly the other egg there wasn't even a yolk. Served on a thin slice of bread....not an English muffin like stated on the menu.
   

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10. l

    ladylanguage

    Los Angeles

    18 reviews

    vip
    5.0

    18 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Cilantro-lime chicken with turmeric rice is terrific. Coconut roll is excellent. A very enjoyable meal!
    

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11. OT

    OpenTable Diner

    San Diego

    2 reviews

    3.0

    2 reviews

    Dined on May 14, 2023

    overall3food4service3ambience4

    Everything was great except the service from the hostesses. Our reservation for a birthday was set for 5:15pm. My wife and I arrived at 5:05pm. We were told they hadn’t gotten a chance to get our table ready. Understood. We showed up 10 minutes before our reservation so that was not a problem at all. The issue was that we did not get sat until 5:45pm. The restaurant, of course, had business, but it was not very busy as I had walked to the restroom and saw that about 90% of the tables in the restaurant had food and drinks at their tables. At 5:15, we were told that we needed 4 people from our 8 person party had to be in attendance. We had 3 people there. Mind you, I was there a month prior for a reservation for 6 people and my wife and I were sat, immediately while we waited on the rest of our party. As we were waiting, another lady and her daughter showed up for a 5:30pm reservation at around 5:25pm for 8 people. They were sat, immediately. At 5:40pm, I went to the host stand and asked why they continue to sit people, reservations and walk-ins, but we are still waiting for our table for a 5:15pm reservation. She advised me that I now need my whole party at the host stand in order to be sat. I advised that she had sat 2 ladies that clearly had an 8 party reservation and their party was not with them so that didn’t make sense. She rolled her eyes and went back to looking at the seating chart. At that time, the rest of my party showed up and we were sat at our table at 5:45pm. Again, having worked in the service industry, I completely understand if a restaurant is busy or if a reservation gets forgotten. Just be honest with the customer and let them know. Blatantly lying about how the restaurant goes about having a certain number of your party present to be sat, when a month prior, I was sat without having a full party there AND you sat another party of 2 who were waiting on 6 more after my reservation is not acceptable. Other than that, our server and food were great
    

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12. RK

    RachelK

    1 review

    1.0

    1 review

    Dined on May 13, 2023

    overall1food1service2ambience1

    It was so loud it was like eating in a nightclub. The food took an hour & was not worth the price tag. Steak was thin & fatty. Sushi was blah. Would have been better for the whole family to just eat at the mall food court.
    

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13. L

    Lisah

    New York Area

    1 review

    4.0

    1 review

    Dined on May 12, 2023

    overall4food4service5ambience3

    The food was good. Just very overpriced. Our server was attentive and friendly. I wouldn’t go back, but it wasn’t a bad experience.
    

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14. OT

    OpenTable Diner

    San Francisco

    5 reviews

    1.0

    5 reviews

    Dined on May 9, 2023

    overall1food3service1ambience1

    Service was slow and we waited forever for our food and I had to request water over and over again. They had no enough servers for the tables. It took at least 40 minutes for our food. I didn’t eat much it was so spicy it burned my mouth
    

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15. JA

    JacobA

    Phoenix

    8 reviews

    vip
    1.0

    8 reviews

    Dined on May 6, 2023

    overall1food2service1ambience1

    Not going back —we’re done. Reservation was mixed up so we had to wait, service was slow, couldn’t hear a thing…. Done.
    

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16. TH

    TimothyH

    1 review

    5.0

    1 review

    Dined on May 1, 2023

    overall5food5service5ambience5

    Food was absolutely great. My sashimi was perfect. Wife’s noodles were absolutely delicious and perfect. A bit on the higher side for the price but still worth it. Our server was absolutely lovely and attentive and made us feel right at home. Tuna tartare is an absolute must when dining here.
    

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17. GR

    GeriR

    Phoenix

    7 reviews

    3.0

    7 reviews

    Dined on April 29, 2023

    overall3food4service3ambience2

    Music was way to loud- and music was for young adults. Too techno & loud for us. Won’t go again. Hard to hear a conversation. ☹️
    

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18. OT

    OpenTable Diner

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on April 26, 2023

    overall5food5service5ambience5

    Food was great we had the calamari, fried rice and ribeye steak cooked perfectly.
    

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19. OT

    OpenTable Diner

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on April 23, 2023

    overall2food3service3ambience1

    The “outdoor” seating is inside a parking garage, not a great atmosphere.
    

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20. A

    Alethea

    Phoenix

    343 reviews

    vip
    4.0

    343 reviews

    Dined on April 22, 2023

    overall4food4service5ambience4

    The Ribeye Meatball appetizer is flavorful and amazing, as well as the Korean Style Rib entrée. Both were delicious! My server was wonderful. Thank you! Will return!
    

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21. JG

    JayG

    Los Angeles

    8 reviews

    2.0

    8 reviews

    Dined on April 19, 2023

    overall2food2service3ambience2

    Had a dinner with a business associate - the server was fine - he provided insights to he menu and such - it seemed like the restaurant was short of a lot of items and no draft available - likely won’t rush back as I Hinal there are better options.
    

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22. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 16, 2023

    overall5food5service5ambience5

    Had the best food, thanks to our waitress in Scottsdale Az tonight
    

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23. AJ

    AJ73

    Denver

    2 reviews

    5.0

    2 reviews

    Dined on April 15, 2023

    overall5food5service5ambience5

    Delicious food and wonderful atmosphere. The chopped salad is not chopped. It is a delicious salad but, is leafy.
    

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24. F

    Foodie

    New England

    2 reviews

    vip
    3.0

    2 reviews

    Dined on April 15, 2023

    overall3food4service4ambience2

    Good food with interesting and tasty dishes. But the music is way too loud for a restaurant and is more like a club.
    

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25. WB

    WendyB

    Phoenix

    6 reviews

    4.0

    6 reviews

    Dined on April 14, 2023

    overall4food4service4ambience2

    Music was far too loud. Could not converse with my son very well. I have very sensitive hearing and the sound level of music was almost painful, similar to a loud rock concert. Server Elena was good but forgot to ask us how we wanted our steaks cooked.
    

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26. SM

    SalimaM

    Phoenix

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 10, 2023

    overall5food5service5ambience5

    Food is amazing and consistent. I always go there for dinner when I'm in Phoenix.
    

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27. JD

    JeffD

    Phoenix

    1 review

    4.0

    1 review

    Dined on April 10, 2023

    overall4food3service4ambience3

    Good food, expensive and would recommend you put more non sea food options on the menu.
    

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28. JH

    JudiH

    Exclusive

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5

    Great service. Food was excellent and lower cost than the high priced brunches in resorts.
    

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29. a

    alareguy

    San Francisco

    20 reviews

    4.0

    20 reviews

    Dined on April 9, 2023

    overall4food4service4ambience3

    We felt the food was well above average good to excellent service was good. Like past reviews have said the music was too loud really hurt the ambience. I can see it if it’s Saturday night, but this was Sunday around 1 o’clock.
    

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30. CW

    CoryW

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on April 9, 2023

    overall3food3service4ambience4

    Our brunch came out over cooked and they had to redo it but our girl was very helpful and had them remade. And then after getting a lot of mimosas, the regular brunch mimosas were not the same as the Easter brunch mimosas? And I wasn’t too happy being charged for regular ones. And our view of the torn apart mall wasn’t the best but we had a good time all together.
    

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31. TD

    TommyDos

    Phoenix

    18 reviews

    5.0

    18 reviews

    Dined on April 9, 2023

    overall5food5service5ambience4

    Excellent last minute backup to an Easter Sunday plan that didn't work out. Kona filled the gap and will probably be our first choice next Easter!
    

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32. OT

    OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on April 9, 2023

    overall2food3service2ambience1

    When seated there were no utensils or napkins. Steak was lukewarm, couldn't melt the butter they put on top. Playing dubstep and baby shark remixes for some reason. No salt in room temp mashed potatoes. Steak tasted great otherwise, really liked the horseradish sauce
    

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33. OT

    OpenTable Diner

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on April 4, 2023

    overall5food5service5ambience3

    Kona grill does it for me in so many ways. Their happy hours specially when you are with a huge group, it’s amazing. I love that they include wide range of items. When hungry, hit Kona! Me and my husband specifically love the chicken satay, the sushi rolls mostly all, meatballs.
    

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34. OT

    OpenTable Diner

    Las Vegas

    1 review

    vip
    4.0

    1 review

    Dined on April 4, 2023

    overall4food4service3ambience4

    They are clearly understaffed. Wait staff were pleasant and attentive but, the overall experience is just down a bit due to inadequate staff.
    

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35. OT

    OpenTable Diner

    St. Louis

    29 reviews

    vip
    4.0

    29 reviews

    Dined on April 4, 2023

    overall4food5service5ambience4

    We came for our monthly date night and we were not disappointed! The service and food was great!!! We got the date night special which came with an appetizer, two entrees and a dessert for only $39/person!!! I would definitely recommend. There’s construction going on at the mall that was the only downside. It killed the ambiance.
    

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36. OT

    OpenTable Diner

    Phoenix

    5 reviews

    4.0

    5 reviews

    Dined on April 2, 2023

    overall4food4service5ambience4

    This restaurant's food was excellent. The combination of American and Asian foods worked well. My preferred rolls were vegetarian ones. Our server was very pleasant and gave us the best customer service . The service was prompt, and everyone—from our server to the kitchen staff—was friendly and upbeat toward us. Overall, we had a great positive experience here, and I strongly recommend it.
    

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37. J

    Juls123kingmanaz

    Phoenix

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 2, 2023

    overall1food1service5ambience1

    Horrible food and music was like being in a night club. Will never go back.
    

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38. LI

    LatashaI

    Chicago

    9 reviews

    vip
    4.0

    9 reviews

    Dined on April 1, 2023

    overall4food4service5ambience5

    The appetizer was cold however the waitress immediately took them back and they gave new ones… The staff was really nice…
    

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39. s

    sherryshoes1

    Phoenix

    74 reviews

    vip
    4.0

    74 reviews

    Dined on March 31, 2023

    overall4food4service4ambience4

    Food and service were both very good; although I'm disappointed that you no longer offer salmon as a protein accompaniment to your salads, as that's what I always used to get. Found out the price to add salmon was as much as the entire salad! Also I did not get my Konavore rewards even though I gave our server my phone #. I'm dealing with the GM, Crystal, who assured me she would look into this and get me my points. Thank you.
    

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40. j

    jsvanich

    San Diego

    9 reviews

    5.0

    9 reviews

    Dined on March 30, 2023

    overall5food5service5ambience5

    Great dining experience with family and friends. Will definitely return
    

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