Madison's Grill - Union Bank Inn
Have been here many times and the food has always been very good. This time it wasn’t good at all...all 3 of us felt the same! Time to move on I guess!
Sheila, Thank you for taking the time to share your feedback. I am sincerely sorry that your experience did not meet the expectations you had of us and will most certainly share your comments with our team. Executive Chef Beth Ross recently joined the property and is in the process of reviewing all of our culinary offerings. Please stay tuned for details on a brand new menu, to be launched in September. Warm Regards, Graham Leggett Sales Manager UNION BANK INN & MADISON'S GRILL
Staff greeted me with a smile, polite conversation. Gave me an option of where to sit, which is not usual for restaurants. lunch menu has good variety, daily special was good as was the great burger. Only disappointment was the small cup of fries that were so hard they broke with a fork piercing.
The new chef is outstanding. Had the 6 course with wine pairing and was hands down one of the best culinary experiences I have ever had. The courses were perfectly planned out and each dish was well balanced for flavor and seasoning. I have been finding that a lot of Edmonton restaurants have been over salting their dishes and trying too hard to knock you out was too man tastes in one dish. Madison’s hit the sweet spot perfectly. My compliments to the chef!
Thank you so much for sharing your feedback! So thrilled to read that you enjoyed your experience and will most certainly share your compliments with our Executive Chef Beth Ross. She is hard at work preparing for our Fall Menu Launch which we look forward to sharing soon. On behalf of the entire team, thank you - we look forward to welcoming you again soon.
We hadn’t been to Madison’s for a number of years and we were so pleased with our recent evening. The room is so elegant, and the noise level is low - making for easy conversation across the table. The food was brilliant and the service unsurpassed. We can’t wait to celebrate our anniversary dinner there in December.
Dear Dayle, Thank you for your return visit to Madison's Grill! We are so happy to know your experience met all of your expectations! We truly appreciate your perfect rating and wonderful comments. We hope to welcome you back often, and of course, honored to know we will have your return for your December Anniversary Celebration! Warm Regards, MADISONS GRILL Management & Team
The staff and atmosphere was amazing. Food was fantastic❤😁
Dear CherylC Thank you so much for sharing your past visit to Madison's Grill. We are so thrilled to know everything met your expectations and more! We look extremely forward to having you back again with us, which we hope to be soon! Until then, we wish you a wonderful start to your Summer! Warm Regards, MADISONS GRILL
Our visit was overall relaxing and I will be returning. Food was outstanding and the service was perfect.
Dear NicoleMiddleton, We cannot thank you enough for your recent visit, perfect score and wonderful recommendations! We are so thrilled to know you enjoyed every aspect of your past experience in Madison's Grill. Until then, we wish you a wonderful start to your summer, and hope to see you again very soon! Warm Regards, MADISONS GRILL Management & Team
Great food in a unique, classy setting. Glad we came, and we will be back.
Dear DavidD, Thank you so much for the perfect raging and wonderful feedback! We are so glad you visited us, and cannot wait to welcome you back again... hopefully soon! Best Regards, MADISONS GRILL
Service was great and food was good
Dear joelb Thank you for sharing your recent visit to Madison's Grill! We are thrilled to know you enjoyed your experience. We look forward to welcoming you back again soon! Best Regards, Madison's Grill
Had an excellent meal with wonderful service. It was a great place to celebrate my
daughter's graduation. Highly recommended.
Dear RobertJ Thank you for choosing Madison's Grill for a very special celebration and wonderful feedback! We look very forward to welcoming you back again, and extend our congratulations to your daughter! Best Regards, MADISONS GRILL
My favorite place to take clients for meetings. Great service and ambiance!
Dear MelissaR We are so thrilled to know Madison's Grill is your go to place! Thank you for your wonderful feedback and perfect rating. We greatly appreciate it and look forward to seeing you again soon! Best Regards, MADISONS GRILL
This is a good choice for a couple on a special event such as an anniversary or birthday. The menu is thoughtful, creative, without being show-off. The service is highly professional, attentive but never obtrusive. The food is first-rate from concept through choice of ingredients and preparation to presentation. This is not a hipster place, it's all about understated elegance, with a menu that matches its ambience.
Dear LeeG, Thank you so much for your recent visit to Madison's Grill and your much appreciated comments! We look forward to welcoming you back again, which we hope to be very soon! Warm Regards, Madison's Grill Management & Team
Nice evening out with my spouse. Staff were great. The food was really good, although the custard part of my creme brûlée dessert was a bit runny. My spouse was impressed with the table side service for the dessert he ordered. Overall a really nice dining experience.
Dear Anonymous, Thank you for choosing Madison's Grill for your date night! So delighted to know your experience met yours and your spouse's expectations including the service levels. Please let us know when you are in next, as we would wish to make sure your next visit to be a perfect score and experience! Warm Regards, Madison's Grill
Our server was excellent believe his name was Tyler The Maître D came over to chat with us. Food was good. It out of this world but good. Salad was great beef Wellington was good but the veggies accompanying it were cold. But drinks appys and service were outstanding. Would go back and give it another shot.
Dear Hungrygak, We appreciate your wonderful review, and recommendations. So pleased to know you will be visiting us again, which we truly hope to be soon, while be assured we will work to gain your perfect score! Best Regards, Madison's Grill
Great experience and have never had a bad one at Madison's.
overall everything was fine , two comments however there was hair in my fries bowl and my steak was cooked rare when I asked for medium rare.
Waiter was a bit impersonal - other than that everything was very nice
Exceptional service from arrival through service. Food was delicious!
Dear VSJS, Thank you for your recent visit to Madison's Grill. We are absolutely thrilled that your entire experience met your expectations and more! So happy to know, you also enjoyed our New Menus recently launched by our Executive Chef and Team! Hope to see you back again soon! Best Regards, Madison's Grill
Dined at this restaurant for years and have loved it. Brand new chef and menu and we won’t be back. The steak was so dry and hard I could barely cut it, served with soggy fries. Another steak was served with an inedible stack of deep fried unidentifiable matter. Poorly done.
Dear Anonymous, We truly appreciate your feedback - while disappointed to learn your menu selections, and the new menu did not meet your expectations. It is unclear in your review, as to whether this was discussed with your Server regarding your entrees. As we are always eager to attend to any concerns right away. Trust, your feedback will be definitely shared with our Executive Chef. Allowing us to not only meet but exceed expectation's. Sincerely, Madison's Grill
Food was delicious and service was top notch. Our server was friendly and polite and knowledgeable about the menu. Very attentive to our needs.
Dear GeneP Thank you for the wonderful rating and review! We could not be more than happier to know your experience met your all of your expectations. We cannot wait to welcome you back again soon to enjoy NEW MENUS designed by our Executive Chef Daniel. Launching this coming Thursday May 16th! Creative, Fresh and Innovative...perfect for the Season! See you soon!
This was a "mother's day" celebration dinner for 6 that included a two year old, his parents, and three grandparents. It was also an "announcement party" for the gender of the two year old's first sibling. The parents provided the sealed envelope to our server and asked if they could find a special way to make the announcement after dinner. The chef's "solution" was to prepare a table side home made nitrogen cooled ice cream that when served would announce the gender - pink for a girl and blue for a boy! Charlie will have a younger brother this October who is sure to have a life-long passion for ice cream - well done Madison's Grill. The reservation was early in the evening and the service was attentive and relaxed without having to request it. Not all of the portions were as generous as they might have been for the pricing but everything was well prepared and well presented.
Mother’s Day brunch
Dear Lovelies, Thank you for the opportunity to be your hosts for this past Mother's Day Celebration! We are thrilled to know we met all of your expectations, and most of all, be a part of this very special day. We cannot thank you enough and hope to see you again soon. Watch for incredible Chef Inspired NEW MENUS, ready to launch this Thursday May 16th! Warm Regards Madison's Grill
Madison is beautiful for those special occasions. The 3 course tasting menu is amazing. It was nice experience custom created dishes that weren't on the menu.
Dear CrystalL Thank you so much for the wonderful review. We truly appreciate your feedback and so pleased to know you enjoyed everything about your experience. We are excited to announce Executive Chef Daniel Mongeon's NEW MENU launch this Thursday May 16th! Hope you can join us .... we are confident you will absolutely love these seasonally inspired, incredibly creative new menu selections for both Lunch and Dinner! Best Regards Madison's Grill
A small, quiet, and elegant space. Excellent food with careful attention to quality ingredients. Very professional service.
LeeG, Thank you for the perfect score, and wonderful review! We truly appreciate your feedback, and thank you for the pleasure of hosting you. We hope to see you again, which we recommend soon as we are very excited about the NEW MENUS coming this Thursday May 16th! Designed and inspired by our talented new Executive Chef Daniel Mongeon. We are confident you will be impressed! Madison's Grill
Very nice ambience, good for a meeting or just a nice visit with friends
Our server Dylan made a very enjoyable dinner outstanding.
Romantic. Quiet. Great staff. Amazing food. Bison striploin was amazing medium rare, perfect is the word
Dear VincentC We are excited to hear your past visit to Madison's Grill was to your expectations! We appreciate your amazing review and thrilled to know your Bison was done to perfection! Watch for our amazing new menus coming soon! Warm Regards, Madison's Grill
Great dinner before the Michael Buble concert. Our waiter was excellent and it was his first shift with Madison. He was right on point with everything and it was a pleasure to have him as our server for the night.
Dear Wayne, We are so excited to hear you had a wonderful night out! Pleased to be your chosen hospitality partner and greatly appreciate the super comments towards our newest Team Member! We look very forward to many more opportunities to welcome you back, which we hope to be soon! Warm Regards, Madison's Grill & Team
The food was absolutely delicious, the ambiance calm & cheerful, & the service excellent
Dear PatriciaM Thank you so much for the positive review! We are thrilled to know you enjoyed everything about your recent Madison's Grill Experience! Hope to see you again! Perhaps over Easter Brunch... still some seats available this Sunday April 21st! Warm Regards, Madison's Grill & Team
I waiter was amazing and shared information on the wine, food combination. He had a great sense of humour.
Dear Kimh Thank you so much for your amazing review! We appreciate it, and hope to see you again very soon! Warm Regards, Madison's Grill & Team
Classy and friendly.
Dear Anonymous, We appreciate your feedback, and look very forward to having you with us which we hope to be soon! Including an invite to join us at highly anticipated Easter Brunch! This Sunday April 21st, offering two seatings. Warm Regards Madison's Grill & Team
An amazing restaurant with incredible staff. A wonderful dining experience.
We had a lovely evening with friends. Todd ensured that everything was great. Madison Grill is one restaurant that offers consistently good food and service. It’s our go to place when we want to entertain friends.
Dear Anonymous, We cannot thank you enough for your constant support of Madison's Grill! Allowing us the pleasure of being your go to place! Thank you for also recognizing our dedicated team! With special mention towards Todd! A valued member of many years. All of us look forward to seeing you again soon! Warm Regards, Madison's Grill & Team
The staff were very friendly and allowed us to have as much time as we wanted to visit and enjoy our evening from start to finish. Food was fantastic.
Dear KirstineP What a wonderful review! We are so excited to know your recent visit was perfect in every way! Enjoying a relaxing visit, good food, attentive service and great company. We look extremely forward to seeing you again soon! Warm Regards, Madison's Grill & Team
Fantastic evening at Madison's Grill. Went for my boyfriends birthday and we both got the 6 course meal. Let me tell you...OMG! It was delicious!
Dear Jacqueline, We are so pleased to know your recent visit to Madison's Grill met all of your expectations and more! Thank you for allowing us the pleasure of being your chosen venue to celebrate your boyfriend's birthday! We look forward to welcoming you both back often! Warm Regards, Madison's Grill & Team
Dear GeorgeA , We appreciate your continued support towards Madison's Grill! Our gratitude for your generous 5 Star Rating. We look extremely forward to welcoming you back again soon! Warm Regards, Madison's Grill Management & Team
I have been to Madison's Grill on several occasions and have been very happy in the past but this time, less so. First, I made a reservation through OpenTable, I received an e-mail confirmation shortly before leaving my office yet on arrival I found my guest waiting saying he had been told they had no reservation. Luckily it wasn't busy and we got a table.
My second comment relates to my meal, I ordered the Southern Chicken Bites & Cauliflower off the main lunch menu (not the appetizers) and I felt it didn't meet the expectations based on the description on the menu. First, it was very small - there were 5 chicken bites, each about the size of a quarter and 3 tempura cauliflower florets, I would consider this a small appetizer sized portion. The description referred to Pickled Shallots (there were 2 very tiny shavings), Sweet Chili (there was maybe a half teaspoon total on the plate) and Inn Made Peppercorn Ranch (each of the chicken bites had a tiny blob, probably less than a quarter teaspoon). I honestly stopped on my way back to the office to buy something to eat because I was hungry, and that was after $18 for this meal. Don't get me wrong, it was very good, very tasty, but overall a disappointment.
Having said all of this, I will definitely be back, not to order the same meal, but for something else off the menu that I am sure would be exceptional and more satisfying. As a side note, my lunch guest had the fish and chips and very much enjoyed his meal.
Amazing Food! Expensive but worth the trip! The service was wonderful and they even took the dessert off our bill since it was our anniversary! Will be back!
Dear LeighP Happy Anniversary! Thank you for providing us the pleasure of being your chosen hospitality partner to celebrate your special occasion. So happy to know you both enjoyed your experience, your meal and service. We truly hope to have any many opportunities of welcoming you back again soon! Madison's Grill
Wilted and non-fresh ceasar salad with little dressing and low grade parmesan cheese. It appeared the Romain was from a bag of chopped lettuce! The Beef Wellington was tough and pastry was soggy! Chicken was average with under cooked brussel sprouts! Specifically asked for a special romantic table in my reservation made 5 days earlier. No special table or mention of a special table!
Wrote about our experience to the Union Bank Inn! We were not happy with their response!
Don't eat there! Over priced for lack luster meals!
Dear Stellabella, We are sorry to learn your experience had not met your satisfaction. Although our Food & Beverage Manager had attended to your table personally, he was not made aware of any concerns. Had we known, any items not to satisfaction would have been immediately addressed. We encourage honest feedback, even if the feedback is less than perfect. As per our email communication, we do regret any misunderstandings. We truly felt from our checks, the experience to be positive.
Worst experience in five dining week. Would never go back. The pork was really chewy and dry
We thoroughly enjoyed our meal at Madison Grill. Our server was attentive, friendly and professional. Excellent experience. Highly recommend!
Dear Wendy W, Thank you for your recent visit and wonderful review! So pleased to know you enjoyed your experience, meal and service. We cannot wait to welcome you back again soon. Madison's Grill