Madison's Grill - Union Bank Inn

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1. VG

   ValerieG

   Calgary

   1 review

   2.0

   1 review

   Dined on April 4, 2021

   overall2food1service4ambience4

   The service was great. However the food was disappointing. The mussel appetizer wasn’t very flavourful and the mussels were over cooked. My son had the short ribs poutine and his fries were cold, the gravy and the meat tasted burnt. Two people had the duck and they were both very underwhelmed with the flavours and texture of the duck. I had the ravioli and did like the flavour. The waiter kept bringing us sparkling water and didn’t mention to us that it would cost us extra. The $300+ meal that we had was not worth it (only one of us had a glass of wine, my son had coca-cola, and the other 2 of us just drank water). I would not recommend this restaurant to anyone. I give it an overall 3/10. Points for the nice venue and the okay service.

   Madison's Grill - Union Bank InnResponded on April 9, 2021Thank you for taking the time to share feedback on your recent experience with us. I am truly sorry to hear that we failed to meet your expectations and can assure you this is not a true reflection of the quality and service standards we strive for every day. I have taken the opportunity to share your comments with our culinary team. They are committed to rectifying any shortcomings and hope for another opportunity to welcome you again. Regards, Graham Leggett Sales Manager

   Report
2. OT

   OpenTable Diner

   Edmonton

   2 reviews

   vip
   1.0

   2 reviews

   Dined on April 2, 2021

   overall1food1service1ambience1

   Never received my points

   Madison's Grill - Union Bank InnResponded on April 9, 2021Good Afternoon, I am sorry to see that your concerns with points translated into a negative rating of your overall experience with us. Unfortunately, points are managed directly by OpenTable and have nothing to do with the individual partner restaurant. I would recommend reaching out to OpenTable directly. We do appreciate your support for our LOCALLY OWNED AND OPERATED business and hope that aside from this technical error, you enjoyed your visit. Warm Regards, Graham Leggett Sales Manager

   Report
3. MS

   MarkS

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on March 29, 2021

   overall5food5service5ambience5

   Everything about our evening was exceptional

   Madison's Grill - Union Bank InnResponded on April 1, 2021Thanks MarkS! We sincerely appreciate the perfect rating and recommendation. It was a pleasure having you join us at Madison's Grill and we look forward to seeing you again soon.

   Report
4. C

   Christine

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on March 27, 2021

   overall5food5service5ambience5

   My husband and I went out on Saturday, March 28, 2021 to Madison's for dinner. The food was outstanding and delicious and the service was great! We had the 6 course chef's special in which we didn't know what we were going to have and everything was amazing! Can't wait to go back!

   Madison's Grill - Union Bank InnResponded on April 1, 2021Thank you Christine! We sincerely appreciate the recommendation and generous feedback! Chef Chris will be thrilled to hear how much you enjoyed his Signature Six Course. It was a pleasure having you join us at Madison's Grill. We look forward to seeing you again soon!

   Report
5. L

   Lynn

   Edmonton

   1 review

   5.0

   1 review

   Dined on March 27, 2021

   overall5food5service5ambience5

   The food was excellent. Our waiter was attentive but not overbearing. I love the ambiance at Madison’s and will certainly have dinner here again.

   Madison's Grill - Union Bank InnResponded on April 1, 2021Thank you Lynn! We sincerely appreciate the perfect rating and recommendation. It was an absolute pleasure to be able to welcome you to Madison's Grill and our entire team looks forward to seeing you again soon.

   Report
6. DP

   DougP

   Edmonton

   5 reviews

   5.0

   5 reviews

   Dined on March 26, 2021

   overall5food5service5ambience5

   We've been to Madison's many times over the years, often tied to a stay at the Union Bank Inn. Always a great experience - great food and a nice quiet environment with great service. And breakfast the next morning is always great too...

   Madison's Grill - Union Bank InnResponded on April 1, 2021Thank you DougP! We sincerely appreciate the perfect rating and recommendation. It is always a pleasure to have you join us at Madison's Grill and the Union Bank Inn and we are certainly looking forward to your next visit. Take care!

   Report
7. KK

   KeithK

   Edmonton

   1 review

   4.0

   1 review

   Dined on March 26, 2021

   overall4food4service4ambience3

   Very good experience. Would like to try Madison's for dinner.

   Madison's Grill - Union Bank InnResponded on April 1, 2021Thanks KeithK! We sincerely appreciate the recommendation. It was a pleasure having you join us and we certainly hope to see you for dinner soon. Our new dinner menu, featuring the freshest ingredients of the season, is getting fantastic reviews - a must try, including the return of our Seafood Three Course! Thanks again - we look forward to welcoming you back to Madison's Grill again soon.

   Report
8. PF

   PerryF

   Edmonton

   6 reviews

   vip
   5.0

   6 reviews

   Dined on March 20, 2021

   overall5food5service5ambience5

   Amazing experience. The server and the Chef were excellent

   Madison's Grill - Union Bank InnResponded on March 24, 2021Thank you for choosing Madison's Grill! We sincerely appreciate the kind words. It was a pleasure having you join us and we certainly look forward to welcoming you again soon.

   Report
9. OT

   OpenTable Diner

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on March 19, 2021

   overall5food5service4ambience4

   65 th Birthday and retirement celebration. Lovely evening as always. Thanks so much

   Madison's Grill - Union Bank InnResponded on March 24, 2021Thank you for taking the time to share your experience! It was a pleasure being able to celebrate both your birthday and retirement with you. We sincerely appreciate your business and look forward to welcoming you back again soon. Take care!

   Report
10. OT

    OpenTable Diner

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on March 13, 2021

    overall5food5service5ambience5

    We had a wonderful date night. The staff were attentive without being overbearing, the food and wine recommendations were spot on, we had a lovely time.

    Madison's Grill - Union Bank InnResponded on March 19, 2021Thank you so much for the perfect rating and recommendation. It was a pleasure having you join us at Madison's Grill and our entire team hopes to see you again soon. Take care!

    Report
11. S

    Sandy

    Edmonton

    1 review

    5.0

    1 review

    Dined on March 13, 2021

    overall5food5service5ambience5

    Great food and great service! The ambiance is also quite lovely. Been here twice - once for brunch, once for dinner - and I will for sure be back.

    Madison's Grill - Union Bank InnResponded on March 19, 2021Thanks Sandy! We sincerely appreciate the perfect rating and recommendation. It was a pleasure having you join us for a second time and our team most certainly hopes for a third. Take care and see you again soon.

    Report
12. KB

    KathyB

    Palm Springs

    1 review

    5.0

    1 review

    Dined on March 12, 2021

    overall5food5service5ambience5

    It had a special meaning for us and it didn’t disappoint! Wonderful place!

    Madison's Grill - Union Bank InnResponded on March 19, 2021Thank you for the perfect rating and recommendation! We sincerely appreciate it. It was a pleasure having you join us at Madison's Grill. Our entire team looks forward to seeing you again soon.

    Report
13. BR

    BlairR

    Edmonton

    1 review

    5.0

    1 review

    Dined on March 12, 2021

    overall5food5service5ambience5

    The food superb and the service was outstanding. Beautiful dining room - lovely dining experience

    Madison's Grill - Union Bank InnResponded on March 19, 2021Thank you BlairR! We sincerely appreciate your recent visit, the perfect rating and recommendation. It was a pleasure to have you join us. Take care and see you again soon.

    Report
14. OT

    OpenTable Diner

    Hawaii

    10 reviews

    5.0

    10 reviews

    Dined on March 7, 2021

    overall5food5service5ambience5

    Lovely! Nice ambience. Great food.

    Madison's Grill - Union Bank InnResponded on March 19, 2021Thank you! We sincerely appreciate your recent visit and the perfect rating. It was a pleasure having you join us at Madison's Grill. Take care and see you again soon.

    Report
15. CS

    ColleenS

    Edmonton

    1 review

    5.0

    1 review

    Dined on February 28, 2021

    overall5food5service5ambience5

    Madison's Grill is a retreat from the world as it is today. It is pleasant from the moment you are greeted and shown to your table. The staff are welcoming and professional. Coffee is great and hot. Madison's Grill eggs benedict is the "best" in the world - once you taste it you can never go back to another. Music is kept low so it is easy to have a conversation and the chairs are comfortable. But for me - the most important thing - the eggs have a light yoke - not the dark "free range" type. Love it - thanks Madison's Grill for being there for me.

    Madison's Grill - Union Bank InnResponded on March 11, 2021Hi Colleen, Thank you so much for sharing such kind words - we sincerely appreciate the perfect rating and recommendation! I am very happy to hear that you enjoy your experience each and every time, and I must agree with you - we do have an amazing Eggs Benedict! it is always a pleasure having you join us at Madison's Grill and I know our entire team looks forward to seeing you again soon. Take Care! Graham Leggett Sales Manager UNION BANK INN MADISON'S GRILL

    Report
16. M

    Maureen

    Edmonton

    9 reviews

    5.0

    9 reviews

    Dined on February 27, 2021

    overall5food5service5ambience5

    The service was great, our salad was the best I’ve had in a restaurant. Overall amazing experience.

    Madison's Grill - Union Bank InnResponded on March 24, 2021Thank you Maureen! We sincerely appreciate the perfect rating and kind words. It was a pleasure having you join us at Madison's Grill - we hope to see you again soon.

    Report
17. A

    Alex

    Los Angeles

    1 review

    3.0

    1 review

    Dined on February 27, 2021

    overall3food2service3ambience3

    Food is poorly seasoned. The food would be much improved if the chefs tasted the food and properly seasoned it before sending it out.

    Madison's Grill - Union Bank InnResponded on March 4, 2021Good Morning Alex, Thank you for taking the time to share your concerns. I have forwarded your comments on to our Executive Chef for review. I can assure you that your experience is not a true reflection of the quality and consistency of the seasonal flavors we use in our kitchen and will take steps to rectify any shortcomings that may have affected your visit. I appreciate your feedback & hope to have another opportunity to welcome you again soon. Warm Regards, Graham Leggett SALES MANAGER

    Report
18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 24, 2021

    overall5food5service5ambience5

    Kevin was our waiter and sommelier, was a most excellent host. Was very attentive but not over bearing. Chef Chris and his team fed us the six course meal and I don’t think we could have made a better choice. Without knowing us or our tastes it was a perfect meal.

    Madison's Grill - Union Bank InnResponded on February 24, 2021Thank you for taking the time to share your recent experience at Madison's Grill. We sincerely appreciate the perfect rating and will be sure to share your gratitude with both Kevin and Chef Chris. They will love hearing from you. It was a pleasure to have had the opportunity to welcome you and we certainly look forward to seeing you again soon.

    Report
19. OT

    OpenTable Diner

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2021

    overall5food5service5ambience5

    My wife and I had a great time. We felt especially safe with their implementation of the Civid restrictions.

    Madison's Grill - Union Bank InnResponded on February 23, 2021Thank you so much for the perfect rating! It was a true pleasure to have had the opportunity to welcome you and we appreciate your feedback regarding our COVID-19 response. Our entire team works extremely hard each and every day to ensure Madison's Grill remains a safe and healthy place to visit and enjoy and it is great when our valued guests take notice of our efforts. We look forward to seeing you again soon!

    Report
20. AS

    AndrewS

    Edmonton

    3 reviews

    5.0

    3 reviews

    Dined on February 21, 2021

    overall5food5service5ambience5

    Food was fantastic and the service was excellent. Thoroughly enjoyed our first date night in a long time.

    Madison's Grill - Union Bank InnResponded on February 23, 2021Thank you AndrewS! We sincerely appreciate the five star rating and recommendation. There are a lot of choices out there and we are grateful to have had you join us for a date night. Our entire team looks forward to welcoming you both back again soon.

    Report
21. JB

    JimB

    Edmonton

    1 review

    5.0

    1 review

    Dined on February 21, 2021

    overall5food5service5ambience5

    Kevin, is very attentive and always gracious. The food was delicious.

    Madison's Grill - Union Bank InnResponded on February 23, 2021Thank you for visiting Madison's Grill. We sincerely appreciate the perfect rating and recommendation. I will certainly make sure your gratitude is shared with Kevin, who will be thrilled to hear from you. It was a pleasure to have welcomed you and we look forward to seeing you again soon.

    Report
22. DB

    DuncanB

    Edmonton

    1 review

    5.0

    1 review

    Dined on February 17, 2021

    overall5food5service5ambience5

    The service, food, ambience were perfect, exactly what we were after when the reservation was made.

    Madison's Grill - Union Bank InnResponded on February 23, 2021Thank you for the perfect rating and recommendation. It was a true pleasure to welcome you and our entire team hopes for another opportunity to see you again soon.

    Report
23. OT

    OpenTable Diner

    Edmonton

    3 reviews

    3.0

    3 reviews

    Dined on February 14, 2021

    overall3food3service2ambience4

    Overpriced for what you received- small portions are okay; but the food must be great. It was a fun experience but we wont be going back.

    Madison's Grill - Union Bank InnResponded on March 24, 2021Thank you for taking the time to share your experience. I am sorry to hear that we failed to meet your expectations for both service and value. If you have any specific details on where we went wrong, it would be greatly appreciated. Any additional feedback assists our team with ensuring all guests enjoy the quality they expect from Edmonton's premier boutique hotel and dining room. Your support for our locally owned and operated business is of value, and we hope for a chance to see you again.

    Report
24. JN

    JeffreyN

    Calgary

    3 reviews

    5.0

    3 reviews

    Dined on February 14, 2021

    overall5food5service5ambience5

    Our experience at Madison's Grill-Union Bank Inn always creates a pleasant memory for my wife and I. We reside over an hour away, but make this lovely restaurant a place of choice for special occasions. Whether a brunch or a formal dinner, everything is purposely and deliberately made perfect by the staff. We have been blessed to have Solomon as our waiter during our last couple of outings. This man goes the extra mile with his great smile outstanding attention to detail. Above all, he wants his customers to have a fantastic time. Thank you to the management and staff at Madison's Grill!!! If you have not taken the opportunity to visit, we urge you to partake...you will not be disappointed...the menu is interesting, the presentation is beautiful and the drinks are unique. Nicole and Jeffrey

    Madison's Grill - Union Bank InnResponded on February 23, 2021Thank you so much for the perfect rating and recommendation, and the extremely generous comments are truly appreciated. I will be sure to share your gratitude with Solomon, who is certainly an invaluable member of our service team. He will be delighted to hear from you. On behalf of our entire team, thank you again - we look forward to welcoming you back to Madison's Grill soon. Warm Regards, Graham Leggett Sales Manager UNION BANK INN MADISON'S GRILL

    Report
25. OT

    OpenTable Diner

    Edmonton

    1 review

    vip
    5.0

    1 review

    Dined on December 13, 2020

    overall5food5service5ambience5

    Anniversary

    Madison's Grill - Union Bank InnResponded on December 15, 2020Thanks Anonymous! We sincerely appreciate the perfect rating. It was a pleasure to welcome you to Madison's Grill and we look forward to seeing you again in 2021. In the meantime, we encourage you to check our website for our full collection of Holiday Take-Away offerings. Warm Regards, Graham Leggett Sales Manager

    Report
26. KN

    KenN

    Edmonton

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 13, 2020

    overall5food5service5ambience5

    We’ve eaten at Madison’s a few times and it never fails to be exceptional. If you’re looking for a great meal in an elegant setting this is the place for you!

    Madison's Grill - Union Bank InnResponded on December 15, 2020Thanks KenN! We sincerely appreciate the perfect rating and recommendation. It was a pleasure to welcome you and we look forward to seeing you again in 2021. In the meantime, we encourage you to check our website for our full collection of Holiday Take-Away offerings. Warm Regards, Graham Leggett Sales Manager

    Report
27. D

    Drumhellerfoodie

    Calgary

    62 reviews

    vip
    5.0

    62 reviews

    Dined on December 12, 2020

    overall5food5service5ambience5

    Fantastic service and food. Great evening

    Madison's Grill - Union Bank InnResponded on December 15, 2020Thanks YYCfoodie! We sincerely appreciate the perfect rating. It was a pleasure to welcome you and we look forward to seeing you again in 2021! In the meantime, we encourage you to check out our full collection of Holday Take-Away offerings on our website. Warm Regards, Graham Leggett Sales Manager

    Report
28. TE

    TammyE

    Edmonton

    3 reviews

    3.0

    3 reviews

    Dined on December 11, 2020

    overall3food3service5ambience5

    Service was excellent! I had the Salmon and Risotto. The risotto tasted like it had been warmed in the microwave but the salmon was ok. My husband had the bouillaisse blanc which was pretty good. We had breakfast there the next morning ( was free with the room) We had eggs benedict and it was excellent!

    Madison's Grill - Union Bank InnResponded on December 15, 2020Thanks TammyE! We sincerely appreciate the perfect rating and recommendation! It was a pleasure to welcome you and we look forward to seeing you again in 2021. In the meantime, we encourage you to check our website for our full collection of Holiday Take-Away offerings. Warm Regards, Graham Leggett Sales Manager

    Report
29. t

    tttt

    Edmonton

    1 review

    5.0

    1 review

    Dined on December 6, 2020

    overall5food5service5ambience5

    A lovely experience in these different times! We enjoyed the food immensely!

    Madison's Grill - Union Bank InnResponded on December 15, 2020Thanks tttt! We appreciate the perfect rating and recommendation. It was a pleasure to welcome you and we look forward to seeing you in 2021. In the meantime, we encourage you to check out our full collection of Holiday Take-Away offerings on our Union Bank Inn website. Warm Regards, Graham Leggett Sales Manager

    Report
30. MS

    MarjS

    Edmonton

    26 reviews

    vip
    5.0

    26 reviews

    Dined on December 3, 2020

    overall5food5service5ambience5

    Thoroughly enjoyed the Chef’s 6 course menu with wine pairing. Flavours were amazing in all of the dishes and the wines were well matched. Sadly, there was too much for us to properly enjoy the last dishes completely, so taking them home was a worthwhile option to enjoy later. Definitely will return another day.

    Madison's Grill - Union Bank InnResponded on December 15, 2020Thanks MarjS! We sincerely appreciate your feedback. I will be sure to share your comments with our Executive Chef. It is great to hear that you enjoyed our Signature Six Course. We look forward to welcoming you back in 2021. In the meantime, we encourage you to check out our full collection of Holiday Take-Away offerings on our Union Bank Inn website. Warm Regards, Graham Leggett Sales Manager

    Report
31. L

    Luv2dine

    Edmonton

    11 reviews

    vip
    5.0

    11 reviews

    Dined on December 1, 2020

    overall5food5service5ambience5

    Very attentive service. Amazing food.

    Madison's Grill - Union Bank InnResponded on December 4, 2020Thanks Luv2dine! We appreciate the perfect rating. It was a pleasure to have you join us and we look forward to seeing you again soon.

    Report
32. T

    Tristan

    1 review

    5.0

    1 review

    Dined on November 29, 2020

    overall5food5service5ambience5

    Had a nice evening out with my Wife and really enjoyed the surprise 6 course meal with win pairing

    Madison's Grill - Union Bank InnResponded on December 4, 2020Thanks Tristan! We appreciate the perfect rating and recommendation. It was a pleasure to have you and your wife join us and we look forward to seeing you again soon.

    Report
33. F

    Foodie101

    Edmonton

    14 reviews

    vip
    5.0

    14 reviews

    Dined on November 28, 2020

    overall5food5service5ambience5

    Great service and amazing food

    Madison's Grill - Union Bank InnResponded on December 4, 2020Thanks Foodie101! We appreciate the perfect rating. It was a pleasure to have you join us at Madison's Grill. We look forward to welcoming you back again soon.

    Report
34. SN

    SandraN

    Edmonton

    21 reviews

    5.0

    21 reviews

    Dined on November 25, 2020

    overall5food5service5ambience5

    We were the only lunch clients that day - a sad reminder of the impact this pandemic is having on local business. The food was delicious, the service attentive. Always a pleasure to visit Madison's Grill.

    Madison's Grill - Union Bank InnResponded on December 4, 2020Thank you SandraN! We appreciate the feedback and recommendation. Always a pleasure to welcome you - we look forward to seeing you again soon.

    Report
35. OT

    OpenTable Diner

    Edmonton

    1 review

    5.0

    1 review

    Dined on November 22, 2020

    overall5food5service5ambience5

    Great experience from the second we walked in, right until we left after an amazing dinner. staff were tremendous and made us feel welcome and special. Absolute recommend to anyone looking for a special night out with their special someone!

    Madison's Grill - Union Bank InnResponded on November 28, 2020Thanks Anonymous! We sincerely appreciate the perfect rating. It was a pleasure to see you and we look forward to welcoming you back again soon.

    Report
36. DD

    DavidettaD

    1 review

    5.0

    1 review

    Dined on November 22, 2020

    overall5food5service5ambience5

    Excellence service The food was amazing. The hostess were very welcoming and helpful

    Madison's Grill - Union Bank InnResponded on November 28, 2020Thanks DavidettaD! We sincerely appreciate the perfect rating and recommendation! It was an absolute pleasure to have you join us at Madison's Grill and we look forward to welcoming you back again soon.

    Report
37. KA

    KayA

    Calgary

    7 reviews

    4.0

    7 reviews

    Dined on November 21, 2020

    overall4food4service5ambience5

    Amazing service. Great food!!!

    Madison's Grill - Union Bank InnResponded on February 17, 2021Thanks KayA! We appreciate the feedback. It was a pleasure to welcome you and we hope to see you again soon.

    Report
38. NE

    NickE

    1 review

    5.0

    1 review

    Dined on November 16, 2020

    overall5food5service5ambience4

    This is a gem hidden right in front of us on Jasper Ave in the Union Hotel. Amazing food and always amazing service.

    Madison's Grill - Union Bank InnResponded on November 28, 2020Thanks NickE! We appreciate the five star rating and recommendation. It was a pleasure to have you join us and we look forward to welcoming you back again soon.

    Report
39. OT

    OpenTable Diner

    Edmonton

    1 review

    5.0

    1 review

    Dined on November 12, 2020

    overall5food5service5ambience5

    Food was amazing, served timely and the waitress Geeta was fantastic, was my friends birthday and the dessert they did was awesome too!

    Madison's Grill - Union Bank InnResponded on November 13, 2020Thank you for the perfect rating and complimentary feedback! We will be sure to share your notes with our entire team, including Geeta, who we agree is fantastic at what she does. We appreciate being able to celebrate your friends birthday with you and hope to see you again real soon! ------------------------ JOYFUL by Union Bank Inn - Everything you need to indulge, unwind and inspire this Christmas. Visit our website to view our full collection holiday programming.

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40. s

    sandra

    Edmonton

    4 reviews

    5.0

    4 reviews

    Dined on November 7, 2020

    overall5food5service5ambience5

    Beautiful atmosphere, excellent customer service. Service was awesome, everyone were very accommodating. Will be back definitely!

    Madison's Grill - Union Bank InnResponded on November 13, 2020Thank you Sandra! We appreciate the perfect rating and recommendation. It was great to be able to have you join us and we certainly look forward to welcoming you again soon. Warmest Regards, Graham Leggett Sales Manager MADISON'S GRILL UNION BANK INN ------------------------ JOYFUL by Union Bank Inn - Everything you need to indulge, unwind and inspire this Christmas. Visit our website to view our full collection holiday programming.

    Report