Madison's Grill - Union Bank Inn
Food was delicious and service was top notch. Our server was friendly and polite and knowledgeable about the menu. Very attentive to our needs.
Dear GeneP Thank you for the wonderful rating and review! We could not be more than happier to know your experience met your all of your expectations. We cannot wait to welcome you back again soon to enjoy NEW MENUS designed by our Executive Chef Daniel. Launching this coming Thursday May 16th! Creative, Fresh and Innovative...perfect for the Season! See you soon!
This was a "mother's day" celebration dinner for 6 that included a two year old, his parents, and three grandparents. It was also an "announcement party" for the gender of the two year old's first sibling. The parents provided the sealed envelope to our server and asked if they could find a special way to make the announcement after dinner. The chef's "solution" was to prepare a table side home made nitrogen cooled ice cream that when served would announce the gender - pink for a girl and blue for a boy! Charlie will have a younger brother this October who is sure to have a life-long passion for ice cream - well done Madison's Grill. The reservation was early in the evening and the service was attentive and relaxed without having to request it. Not all of the portions were as generous as they might have been for the pricing but everything was well prepared and well presented.
Mother’s Day brunch
Dear Lovelies, Thank you for the opportunity to be your hosts for this past Mother's Day Celebration! We are thrilled to know we met all of your expectations, and most of all, be a part of this very special day. We cannot thank you enough and hope to see you again soon. Watch for incredible Chef Inspired NEW MENUS, ready to launch this Thursday May 16th! Warm Regards Madison's Grill
Madison is beautiful for those special occasions. The 3 course tasting menu is amazing. It was nice experience custom created dishes that weren't on the menu.
Dear CrystalL Thank you so much for the wonderful review. We truly appreciate your feedback and so pleased to know you enjoyed everything about your experience. We are excited to announce Executive Chef Daniel Mongeon's NEW MENU launch this Thursday May 16th! Hope you can join us .... we are confident you will absolutely love these seasonally inspired, incredibly creative new menu selections for both Lunch and Dinner! Best Regards Madison's Grill
A small, quiet, and elegant space. Excellent food with careful attention to quality ingredients. Very professional service.
LeeG, Thank you for the perfect score, and wonderful review! We truly appreciate your feedback, and thank you for the pleasure of hosting you. We hope to see you again, which we recommend soon as we are very excited about the NEW MENUS coming this Thursday May 16th! Designed and inspired by our talented new Executive Chef Daniel Mongeon. We are confident you will be impressed! Madison's Grill
Very nice ambience, good for a meeting or just a nice visit with friends
Our server Dylan made a very enjoyable dinner outstanding.
Romantic. Quiet. Great staff. Amazing food. Bison striploin was amazing medium rare, perfect is the word
Dear VincentC We are excited to hear your past visit to Madison's Grill was to your expectations! We appreciate your amazing review and thrilled to know your Bison was done to perfection! Watch for our amazing new menus coming soon! Warm Regards, Madison's Grill
Great dinner before the Michael Buble concert. Our waiter was excellent and it was his first shift with Madison. He was right on point with everything and it was a pleasure to have him as our server for the night.
Dear Wayne, We are so excited to hear you had a wonderful night out! Pleased to be your chosen hospitality partner and greatly appreciate the super comments towards our newest Team Member! We look very forward to many more opportunities to welcome you back, which we hope to be soon! Warm Regards, Madison's Grill & Team
The food was absolutely delicious, the ambiance calm & cheerful, & the service excellent
Dear PatriciaM Thank you so much for the positive review! We are thrilled to know you enjoyed everything about your recent Madison's Grill Experience! Hope to see you again! Perhaps over Easter Brunch... still some seats available this Sunday April 21st! Warm Regards, Madison's Grill & Team
I waiter was amazing and shared information on the wine, food combination. He had a great sense of humour.
Dear Kimh Thank you so much for your amazing review! We appreciate it, and hope to see you again very soon! Warm Regards, Madison's Grill & Team
Classy and friendly.
Dear Anonymous, We appreciate your feedback, and look very forward to having you with us which we hope to be soon! Including an invite to join us at highly anticipated Easter Brunch! This Sunday April 21st, offering two seatings. Warm Regards Madison's Grill & Team
An amazing restaurant with incredible staff. A wonderful dining experience.
We had a lovely evening with friends. Todd ensured that everything was great. Madison Grill is one restaurant that offers consistently good food and service. It’s our go to place when we want to entertain friends.
Dear Anonymous, We cannot thank you enough for your constant support of Madison's Grill! Allowing us the pleasure of being your go to place! Thank you for also recognizing our dedicated team! With special mention towards Todd! A valued member of many years. All of us look forward to seeing you again soon! Warm Regards, Madison's Grill & Team
The staff were very friendly and allowed us to have as much time as we wanted to visit and enjoy our evening from start to finish. Food was fantastic.
Dear KirstineP What a wonderful review! We are so excited to know your recent visit was perfect in every way! Enjoying a relaxing visit, good food, attentive service and great company. We look extremely forward to seeing you again soon! Warm Regards, Madison's Grill & Team
Fantastic evening at Madison's Grill. Went for my boyfriends birthday and we both got the 6 course meal. Let me tell you...OMG! It was delicious!
Dear Jacqueline, We are so pleased to know your recent visit to Madison's Grill met all of your expectations and more! Thank you for allowing us the pleasure of being your chosen venue to celebrate your boyfriend's birthday! We look forward to welcoming you both back often! Warm Regards, Madison's Grill & Team
Dear GeorgeA , We appreciate your continued support towards Madison's Grill! Our gratitude for your generous 5 Star Rating. We look extremely forward to welcoming you back again soon! Warm Regards, Madison's Grill Management & Team
I have been to Madison's Grill on several occasions and have been very happy in the past but this time, less so. First, I made a reservation through OpenTable, I received an e-mail confirmation shortly before leaving my office yet on arrival I found my guest waiting saying he had been told they had no reservation. Luckily it wasn't busy and we got a table.
My second comment relates to my meal, I ordered the Southern Chicken Bites & Cauliflower off the main lunch menu (not the appetizers) and I felt it didn't meet the expectations based on the description on the menu. First, it was very small - there were 5 chicken bites, each about the size of a quarter and 3 tempura cauliflower florets, I would consider this a small appetizer sized portion. The description referred to Pickled Shallots (there were 2 very tiny shavings), Sweet Chili (there was maybe a half teaspoon total on the plate) and Inn Made Peppercorn Ranch (each of the chicken bites had a tiny blob, probably less than a quarter teaspoon). I honestly stopped on my way back to the office to buy something to eat because I was hungry, and that was after $18 for this meal. Don't get me wrong, it was very good, very tasty, but overall a disappointment.
Having said all of this, I will definitely be back, not to order the same meal, but for something else off the menu that I am sure would be exceptional and more satisfying. As a side note, my lunch guest had the fish and chips and very much enjoyed his meal.
Amazing Food! Expensive but worth the trip! The service was wonderful and they even took the dessert off our bill since it was our anniversary! Will be back!
Dear LeighP Happy Anniversary! Thank you for providing us the pleasure of being your chosen hospitality partner to celebrate your special occasion. So happy to know you both enjoyed your experience, your meal and service. We truly hope to have any many opportunities of welcoming you back again soon! Madison's Grill
Wilted and non-fresh ceasar salad with little dressing and low grade parmesan cheese. It appeared the Romain was from a bag of chopped lettuce! The Beef Wellington was tough and pastry was soggy! Chicken was average with under cooked brussel sprouts! Specifically asked for a special romantic table in my reservation made 5 days earlier. No special table or mention of a special table!
Wrote about our experience to the Union Bank Inn! We were not happy with their response!
Don't eat there! Over priced for lack luster meals!
Dear Stellabella, We are sorry to learn your experience had not met your satisfaction. Although our Food & Beverage Manager had attended to your table personally, he was not made aware of any concerns. Had we known, any items not to satisfaction would have been immediately addressed. We encourage honest feedback, even if the feedback is less than perfect. As per our email communication, we do regret any misunderstandings. We truly felt from our checks, the experience to be positive.
Worst experience in five dining week. Would never go back. The pork was really chewy and dry
We thoroughly enjoyed our meal at Madison Grill. Our server was attentive, friendly and professional. Excellent experience. Highly recommend!
Dear Wendy W, Thank you for your recent visit and wonderful review! So pleased to know you enjoyed your experience, meal and service. We cannot wait to welcome you back again soon. Madison's Grill
Very attentive and informed staff. Food was outstanding. Highly recommend.
Dear VanessaL Thank you for your recent visit, perfect score and wonderful comments! We cannot wait to have you back with us again, which we hope to be soon! Madison's Grill
Participated in dining week and it was excellent! the food, service and atmosphere were spot on.
look forward to my next visit!
Dear Michelleandgang We cannot thank you enough for your wonderful comments and recent visit to Madison's Grill. So excited to know you enjoyed Chef Trevor's Downtown Dining Menus! A true celebration, and we appreciate your continued support of Madison's Grill. Hope to see you again, very soon! Madison's Grill Management & Team
They were very accommodating & the food was scrumptious!
Dear Anonymous, Thank you so much for your recent visit to Madison's Grill. We appreciate your generous rating, and wonderful feedback. We look forward to having you as our guests again, which we hope to be soon! Madison's Grill
Downtown dinning week date. Service was good. Food was excellent, and timely spaced. We had the dinning week menu. Great value for $45.00. Wish they had this type of. End year round. Thanks great date night.
Dear Kess, We are so happy to know your recent visit and experience of the Downtown Dining Week Menu at Madison's Grill met your expectations and more! Watch for our Spring Menu to be available soon! Introducing fresh new items and flavors of the season. Including our popular "Small Plates" late lunch items available between 3pm and 9pm during the week. Perfect for sharing, and ideal for date night anytime! Hope to see you again soon! Madison's Grill
Although there was a glitch in the Open Table reservation system, the software/email was confirmed but reservation didn't show up on the system the front desk used at the restaurant. The host made no issue after I showed the confirmation email and even gave us a nice big table for our group of 5. We were there to work over dinner. The staff was very accommodating and the delicious food and choices made us all very happy. It's so refreshing to find a place where you don't have to strain or shout to be heard. Bravo!
Dear Shreela, We greatly appreciate your recent visit to Madison's Grill, and understanding! It was our pleasure to host you, and so pleased to know you enjoyed your experience. We hope for many occasions to welcome you back! Best Regards Madison's Grill
We had a wonderful evening when we chose the 6-course event. Each dish was spectacular, made even more so with the paired wines. Could not recommend this enough. Special thanks to Solomon for his subtle and timely attention.
Dear PaulM Thank you so much for providing us the pleasure of being your chosen hospitality partner. Thrilled to know you enjoyed the 6 Course Chef inspired Wine & Dine Menu! Very popular, and perfect for a special occasion, anytime! We also thank you for recognizing our staff, who are truly dedicated to guest experience. Solomon, a valued member of the team, for many years. We wish you a wonderful weekend, and hope to see you again soon! Madison's Grill
Comfortable seating, and nice ambiance! Service was quick and the food was good. Will be back!
Dear Minnie 13, We truly appreciate your recent visit to Madison's Grill! Providing a Classy Bistro Charm, with service you'd expect from a luxury downtown Hotel! Focusing on a Seasonal Menu, local Ingredients, while globally inspired! Please keep us in mind for the exciting Downtown Dining Week! Madison's Grill is a proud participant, with incredible menus and pricing to enjoy from March 8 - 17! Hope to see you then! Madison's Grill
The service was exceptional.
But the food was not tasty. Especially the chicken. I was told that the salmon was better but the person mentioned leaving the restaurant still hungry.
Not a good value for the price.
Dear Anonymous, We appreciate your visit to Madison's Grill and thank you for your positive feedback on the ambience and service. We regret to realize your meal did not meet your expectations. Although all tables are provided a quality check, we don't' believe this was brought to our attention. Had we known, would have gladly attended to any items not to your liking. We hope for a future chance, to ensure all of your expectations are met. Madison's Grill Management & Team
We had the six course surprise dinner experience. It had several dishes that we probably wouldn't have ordered on our own; scallops and the pork medallions with goat cheese. We were a little disappointed with the striploin steak course as the meat was somewhat less than tender. Also while it was good we felt the dessert was left over from their Valentine special.
Dear James, Thank you for your recent visit to Madison's Grill. We are thrilled that you enjoyed the special 6 Course Menu. A wonderful culinary adventure, introducing new foods and tastes to celebrate the Valentines/Family Day long weekend. So happy you enjoyed the experience! Hope to see you again soon! Warm Regards, Madison's Grill Management & Team
Our experience was outstanding. The ambience was exactly what we wanted for a cosy romantic dinner. Even though the restaurant was full it was not loud and the jazz playing in the background was just the right level.
The food ....oh my goodness, where do I begin? The duck seared scallops...amazing, the swordfish...amazing and the delicate cake was spectacularly light.
Excellent wine and port choices and coffees completed our experience. The server Bryan was superb. We loved that we were not rushed, good food takes time and we appreciated that.
This was one of the best meals we have ever had in Alberta and we can't wait to go back.
We highly recommend making reservations at Madison.
Dear LeeM Thank you so much for the pleasure having you as our guests! We are thrilled to know you enjoyed the very special Valentines/Family Day long weekend! We love that you enjoyed your meal, the ambience and the service! Appreciate the special mention to our staff! We are definitely appreciative, and cannot wait to have you back again. Perhaps over the next celebration... Downtown Dining Week! Hope to see you then. Madison's Grill Management & Team
We've been to Madison's Grill twice. My fiance and I enjoyed the "Wine and Dine" tasting menu the first time, and the Valentine's special menu the second. Both experiences were delicious, however I will say that the Wine and Dine experience was superior. A tour of delicious small plates created with care by the chef, and expertly paired with perfect wines by our very attentive server. We loved every bite! The only negative I can think of is that the price point of the Valentine's menu wasn't quite right, and was a little on the high side for what we were given. However, it still wasn't a miss, and was definitely made an even better experience with exceptional and attentive service. I wish that I could remember his name, but he has been our server both times, and has always gone above and beyond to make sure we were happy and enjoyed every bite. I'd like to take him with me everywhere to choose wines!
Dear Rebecca, Thank you for the pleasure of having your visit to Madison's Grill. So pleased to know you were able to participate in the recent Valentines Special Celebration! Presenting our Chef Inspired 6 Course Menu! Also very happy to know, you've enjoyed our 3 course Menu Supris in the past...another great selection and culinary celebration. We also appreciate your kind remarks towards our team! Hope, to have the chance again soon, of welcoming you back to Madison's Grill!
All good except we sat at 7 and didn’t get mains till 9
Thank you AnneW We truly appreciate your past visit to Madison's Grill! We are thrilled that you were able to join us over our special Valentines Long Weekend Celebration! We appreciate your feedback and your recommendations. Hope to see you again soon... Madison's Grill
We decided to change up our valentines day dinner and try something different this year. My coworker highly recommended this restaurant for their lunch. We were very disappointed at both the service and food. For a meal that costs over $100 per person this was definitely not worth it. We were greeted by an unorganized team of staff. The waiter that we got didn't really know the dishes they were providing and wasn't able to give us too much info. We asked how is the lamb cooked and the answer we got was " its baked". It turns out the lamb has a very sweet sauce and my wife did not enjoy that at all. Good thing she liked the beef wellington. The main dish was at not even hot, i would say warm at best. The desert was a mediocre, which disappointed my wife even more because that was her favorite course. We asked the waiter if the creme brulee had a strong cinnamon taste to it because my wife cannot stand it at all. He told us its just a touch of cinnamon, but in fact the whole creme brulee was cinnamon flavored. We didn't want to raise a big fuss over this because it was valentines day and didn't want to ruin anyone else's night. Needless to say, we will not be ever coming back here again. This is our 5th valentines day dinner and the most expensive one and yet got the worse service and sub par food. The only part we really enjoyed was the cozy environmentWe decided to change up our valentines day dinner and try something different this year. My coworker highly recommended this restaurant for their lunch. We were very disappointed at both the service and food. For a meal that costs over $100 per person this was definitely not worth it. We were greeted by an unorganized team of staff. The waiter that we got didn't really know the dishes they were providing and wasn't able to give us too much info. We asked how is the lamb cooked and the answer we got was " its baked". It turns out the lamb has a very sweet sauce and my wife did not enjoy that at all. Good thing she like
Dear BPLC. Thank you for your past visit to Madison's Grill over Valentines. This most anticipated night and romantic night of the year. We are sorry to learn, you did have some concerns. We would be more than happy to discuss this with you further, and invite you to reach out personally to Madison's Grill, Food & Beverage Manager. We hope to hear from you, and to have the opportunity of having you with us again. Sincerely, Madison's Grill
The food was delicious and the service was attentive but not intrusive and the maître d’ went above and beyond
Consistently top level cuisine and service. Friendly, quiet, not rushed.
Dear Anonymous, Thank you so much for the pleasure of being your chosen host for your past dining experience! We are thrilled to know we met your full expectations and you enjoyed a wonderful meal and service. We appreciate your top marks, and look forward to the pleasure of welcoming you back again soon! Warm Regards, Madison's Grill Management & Team
Small setting with a great atmosphere and service. Our server was great and the meal was delicious.
Thank you LorenzoP We appreciate your recent visit to Madison's Grill, and so happy to know your experience was everything you had hoped for! Look forward to welcoming you back again soon. Warm Regards, Madison's Grill Management & Team
Beautiful decor. Server very professional. Food well presented and delicious.
Went on Tuesday night, it was very quiet and place us near the fireplace.
Everything was perfect. Bill high but to be expected because of the quality of food,decor and service .
Dear FlorenceP Thank you for allowing us the pleasure of being your chosen venue for your dining experience. We are thrilled to learn you enjoyed your experience, service and ambience while dining in Madison's Grill! We appreciate your patronage and look forward to welcoming you back again soon! Warm Regards, Madison's Grill Management & Team
Great experience. Will go back.