Madison's Grill - Union Bank Inn
Lemon-Dill Aioli, Greens
Excellent. We reserved for 7:45pm but our table was not ready until 8:15pm. The complimentary glass of Wine was nice.
From the appetizers to dessert, our experience at Madison’s was fantastic. Due to COVID they did not have the wine we chose in stock but the suggestion made by our waiter was a perfect compliment to our dinner.
We went for our first anniversary. Michael was amazing. The staff was very COVID aware and we were able to relax and enjoy our fantastic meal.
Happy Anniversary! Thank you for making us a part of your celebration and for providing a perfect rating of your experience at Madison's Grill. It was a pleasure to have you and Michael and the entire team look forward to seeing you again soon.
All the employees at Madison’s are like family. So much fun and caring.
Thank you Leed! We sincerely appreciate the perfect rating and recommendation. It was a pleasure to welcome you and our entire team looks forward to seeing you again soon.
The patio was wonderful on such a warm summer evening.
Staff were great, and gave wonderful service.
A little out of our price range but a really nice treat for an anniversary dinner.
Thanks BarryD! We sincerely appreciate the recommendation and look forward to welcoming you back again soon!
Excellent food and service. Michael provided fantastic service and recommendations. Especially the wine pairings.
Thank you! We sincerely appreciate the perfect rating and feedback. Along with our Chef, Michael and the entire team, we look forward to welcoming you back soon!
The halibut seemed over cooked. The music was not appropriate for the atmosphere. My wife’s birthday was never acknowledged. Had much better experience a few years back
Hi Serge, Thank you for sharing this feedback. I have taken the opportunity to share your comments with our Food & Beverage team. Together, we remain committed to rectifying these shortcomings and assure you your next visit will be much more in line with what you expect from Madison's Grill. I would be happy to discuss this further, and you can reach out to me directly at any time. We certainly look forward to welcoming you back again soon. Warm Regards, Graham Leggett Sales Manager
Great atmosphere, friendly staff! There when you needed them but not too pushy, a great time. The food was Great!
Thank you Geno! We appreciate the recommendation and look forward to welcoming you back again soon!
Great food, good portions, love the look, and outstanding service
Thank you SAAA! We appreciate the perfect rating and look forward to welcoming you back soon!
Always superb! Fine dining at its best.
Thank you so much! We sincerely appreciate the perfect rating and recommendation. Our entire team looks forward to welcoming you back soon.
Enjoyed our 34th Wedding Anniversary dinner at Madison Grill. The food was superb. My wife said her fettuccine meal was the best pasta she may have ever had. My strip loin steak was wonderfully seasoned and cooked to perfection (medium-rare) just as I had asked for it. The accompanying vegetables were generous in quantity and variety.
We have eaten at this restaurant before, and we will return!
Thank you so much! We are thrilled to have been able to celebrate 34 years of marriage with you and your wife. I will share your feedback with the Culinary Team! All the best, and we look forward to celebrating 35 with you next year!
This is our favourite restaurant in Edmonton, the food is exquisite and the service top notch, we purposely stay at the Union Bank to eat here.
We were celebrating something very important but unfortunately the terrible service we received made our evening lackluster.
We were seated immediately but waited quite a while before our server came to us and stood at the table looked at us and said " do you want to order"? No introduction, no good evening, welcome etc , no asking if we want to order drinks. It set us in a bad mood for the rest of the night. When we eventually ordered our bottle took ages to come , as he poured half a glass for me and a full one for my husband he splashed wine on the bare wood table and walked away.
We ordered our starter and the bread came at the same time. He refilled our glasses and as he did so he poured wine in the butter dish. After that he came to us to tell us he could no longer pour because of Covid.
I am not sure if he was in training or what but he certainly needs to be. We pay a lot of money for a special evening and expect great service. That was not the case and we are now not sure if we will return. It is a shame because even despite the smaller menu the food was as excellent as ever.
I am very sorry to hear that we failed to provide a truly memorable dining experience. I can assure you this is not a true reflection of the service standards we strive for. Our team is always available to ensure our guests enjoy the service and quality Madison’s Grill is known for and would have been happy to resolve any concerns at the time. I would appreciate an opportunity to bring you back to enjoy a Complimentary Upgrade for your next visit.
our server was very accomodating and answered all our questions. The food was good. The ambience was lovely.
Thank you LeighB! We appreciate the recommendation and look forward to welcoming you back to Madison's Grill again soon.
We chose the 6 course meal. It was an off-the - menu preparation by the chef. All the dishes were superb!
Thank you for supporting a locally owned and operated restaurant! It is great that our Six Course Tasting Menu deserved such a great review! Our entire team looks forward to welcoming you back again soon!
Always a great experience. Excellent food and staff.
Thank you for supporting a locally owned and operated restaurant! We sincerely appreciate the perfect rating and recommendation. Our entire team at Madison's Grill looks forward to welcoming you back again soon.
Service and quality is consistently good at Madison's Grill. I personally find the new menu a bit limited but the quality of each item is excellent.
Thank you Diner. We appreciate the feedback and recommendation. Our current menu offerings have been slightly reduced to ensure we are able to consistently provide the highest quality, with ingredients locally sourced wherever possible, even during this health crisis. We look forward to returning to a menu you may be more accustomed to in the near future. Stay tuned for updates on our Fall Menu Launch, to be announced in the coming months.
Great experience for the most part. Was disappointed at the serving portion of the beef ribs. For $30, I was expecting more. It was very tasty - well done - unfortunate that the serving was small. The rest of the dining experience, including your recognition of my wife's retiring from work, was great. Thank you
George, Thank you for taking the time to provide feedback on your recent experience with us. The recommendation is greatly appreciated. I have shared your comments regarding our Short Rib with the Chef. Normally this is a well portioned entree, and he will look into what happened. Our entire team looks forward to welcoming you back again soon. Warm Regards, Madison's Grill
The staff was amazing. The server, Solomon, was an absolute gem! The manager even came to introduce himself and ask how everything was going. The food was 12/10. Delicious and a great portion size.
Excellent restaurant! Great food, and people. The Fathers Day brunch was great.
Thank you!! We appreciate the perfect rating and recommendation. It was a pleasure to celebrate Father's Day with you. On behalf of Kevin and the entire team at Madison's Grill, we look forward to welcoming you back again soon.
We love coming here. They have done a great job following the new standards. The service is always great. The food - no complaints. Location is downtown, parking can be a problem sometimes. It’s always super clean.
Thanks JTEdmonton! We appreciate the perfect rating and recommendation. We have been working hard to ensure our dining room is prepared to welcome guests safely and it is great to read feedback like this that shows our efforts are being noticed. On behalf of the entire team, we look forward to welcoming you back again soon!
We went for Father’s Day. We have been here many times pre-Covid. They had just reopened a few days before and seemed to be still getting used to the new normal. We felt quite safe. The social distancing was good. There were a few things we did not feel were quite up to standard. The hostess had her mask on only over her mouth. She did not have her nose covered however our waiter wore his mask correctly. They put salt and pepper shakers on the table. Are those cleaned after every use? We have been out to other restaurants and they just brought the pepper in a small side dish. We would go back.
Thanks Honeygirl! We appreciate your feedback. As you can imagine, we have had to adjust our operations quickly to ensure our restaurant remains a safe and healthy place for our guests and associates. While it appears that we succeeded for the most part, I thank you for sharing your specific experience which we will use as a training opportunity. Our entire tam looks forward to welcoming you back again soon.
It was my birthday on the table we first had was right by the door going to the outside bridge kept opening and closing constantly didn’t appreciate that then we asked to be moved and we moved to a table by the window which was much better the service was pretty small we waited quite a long time for dinner and then when we got dinner the fish was very dried out and overcooked
My dinner was fettuccine with the chicken and I found out the fettuccine was way too rich the sauce was very buttery I really couldn’t eat it I just left it I was a little disappointed in the menu I thought they would have a little bit more to pick from
We had the six course tasting menu: Salmon Cake, Gnocchi with wild mushroom, Duck wings with bourbon glaze, Steelhead trout with carrot puree/potato, Striplion, Cheesecake with strawberry sauce. We also ordered 2 cocktails: Dark & Stormy and Old Fashion.
Thank you! We appreciate the perfect rating! Madison's Grill is now reopen for breakfast, lunch, dinner and our NEW weekend brunch. Our entire team looks forward to welcoming you with physical distancing and enhanced cleaning measures to keep you safe. See you soon!
The food and service was very good. Patio is nice but the street noise is loud, but you should expect that as it is near Jasper Ave. I just wasn’t aware where the patio was situated. Lovely night!
Overall everything was excellent as always. We sat on the patio and unfortunately the traffic on Jasper Avenue was quite noisy (read big ugly trucks and motorbikes with straight pipes). There isn’t much that the Union Bank Inn can do about that except maybe put pressure on the Downtown Businessman’s Association to lobby the City of Edmonton to act on the noise bylaws. We see noise meters around the city, but are any of these Neanderthals receiving meaningful fines for ruining the streets of city for those of us are over the age of ten? It would
Thank you for an otherwise lovely evening out.
Thank you so much for the perfect rating and recommendation! I have shared your feedback with our leadership team. We are always working with city officials and local law enforcement to ensure our property and surrounding area remain safe and comfortable at all times. Increased enforcement is in the works and we hope that it improves the tranquility of our patio over the coming weeks. Our entire team looks forward to welcoming you back again soon!
First dinner out since the beginning of March. The menu seemed trimmed down but there was still sufficient choices and dinner was delicious. The service was also spot on. Overall a very enjoyable first night out in quite awhile!
Thank you TomK! We sincerely appreciate being your choice for first dinner out since March!! Our entire team looks forward to welcoming you back again soon!
Madison's is always such a treat. EVERYONE deserves a meal at Madison's. YUM!
Thank you! We appreciate the perfect rating and recommendation! Madison's Grill is now reopen for breakfast, lunch, dinner and our NEW weekend brunch. Our entire team looks forward to welcoming you with physical distancing and enhanced cleaning measures to keep you safe. See you soon!
The meal and the atmosphere were great. The food was top notch and servers were excellent.
The individuals outside drinking and trying to fight in the down town core took away from the overall amazing experience
Thanks LisaM! We appreciate the perfect rating and recommendation! It was a pleasure to have you join us and we look fowrard to welcoming you back again soon.
Everything we ate for lunch was absolutely amazing. Service provided was very open, warm and friendly. Felt welcome at the restaurant. Definitely will be back again.
Great service by Ross and excellent food!
Dear Annie, Thank you for your recent visit! We are delighted to know you have a wonderful experience, and enjoyed the service provided by one of our dedicated Team Members! Thank you for the special mention towards Ross, which we will be sure to mention to him personally. Looking very forward to welcoming you back again soon! Hopefully over the exciting Downtown Dining Week, now on while presenting incredible value and exciting Lunch and Dinner Menus! Now until March 22
I had the bison short ribs. The dish was fantastic. The ribs were tender and flavourful. I ordered the side of chimmichuri which was also good. I was intending to order dessert but was satisfied with just the entree. The atmosphere is perfect for a romantic date or a get together with friends. Would definitely go back!
Dear VictoriaM We are so pleased to know you enjoyed your recent visit to Madison's Grill. Excellent choice on the Ribs! A popular item amongst many! Cannot wait to have you back, to enjoy our new Spring Menus... and the soon DOWNTOWN DINING WEEK, over a week long culinary celebration running March 11 - 22! See you then! MADISON'S GRILL
Delicious menu items, beautifully presented - excellent service and such a lovely setting. Wonderful experience.
Dear LoriS Thank you for the wonderful pleasure of hosting you recently! We are so happy you enjoyed everything about your experience. We truly cannot thank you enough, and look very forward to having you with us again! Hopefully over the DOWNTOWN DINING WEEK, a Culinary Celebration running March 11 - 22, 2020 Our Chefs, have curated the perfect Menus, and incredible pricing to celebrate this much anticipated Spring Event! Reservations recommended. See you soon! MADISONS
Another excellent meal at Madison Grill. Great Food and great service. Parking is a challenge
Dear perryr Thank you for taking time to share your experience at Madison's Grill! So pleased to know we will have the pleasure of having you with us again. Inviting your consideration to the upcoming DOWNTOWN DINING WEEK, running March 11 - 22! A Culinary Celebration offering value featured Menus.. to enjoy and explore! Hope to see you soon....which we recommend the GMC parking lot directly behind us off of MacDonald Drive as one of the many convenient parking options. MADISONS
The experience was so great I went two days in s row during convention!
Dear JeanetteK THANK YOU! the pleasure was all ours. It was great having you with us during the busy convention last week.. .and look extremely forward to having you back again soon! Watch for our new Spring Menus.. and please plan to join us over the DOWNTOWN DINING WEEK! A culinary Celebration you won't want to miss! Reservations highly recommended. MADISONS GRILL
Lovely setting, nice and quiet. Tables spaced not too close to each other.
Great food. I will come again with friends.
Dear Judithr, Thank you so much for your recent visit to Madison's Grill. We are delighted to know you had an excellent experience, and appreciate that you will be visiting us again soon! We appreciate your perfect score, and wonderful recommendations! See you soon! Warm Regards MADISONS GRILL
The ambience is fantastic but the food leaves MUCH to be desired … not worth the sticker price. Go somewhere else if you're looking for good eats … very mediocre. To give better perspective, the seafood pasta dish I had was $36 and I think it was worth $20 tops. My spouse had the pork chop dish and it was $42 (I believe or more) and it was $12 (highway diner quality). Not at all happy with the food. Service was okay but we had to wait for our cocktails until AFTER our wine came!!!!!!!!!!!!!!!!
Dear Dr. MMJ, We appreciate your visit, while always welcome Guest Feedback. Unlike most of our reviews, Guests are more than satisfied with their overall experience. I sincerely apologize you did not feel the same, which I extend to you my sincerest apologies. Unsure whether you had addressed this with our Food & Beverage Manager or your Server, trust we are anxious to attend to your concerns. Please contact the Hotel, and ask for the General Mgr. I look forward to hearing from you!
From start to finish, everything was superb, customer service, ambiance was nice. We celebrated our 10 yr anniversary this past weekend and everything turned out amazing. We did do the 6 coarse dinner, schedule 2.5-3 hrs for this, i had read in a previous comment that was made so we scheduled for 3 just in case and was on point.
Would recommend this restaurant, and we will definitely be back for the regular menu at another time.
So worth trying if you haven't, thank you so much.
Dear Luv2Dine, Happy 10th Anniversary! Definately our pleasure to be your hosts for this very special occasion! So glad to know you enjoyed the 6 Course Dinner! A wonderful choice! We look very forward to having you again soon. While pleased to announce our Team of Chef's are working on some very exciting new Menus for Spring! Plus of course, soon... the highly anticipated Downtown Dining Week March 11 - 22, which Madison's Grill is a proud participant! Warmly, MADISONS GRILL
Lovely ambiance for either business or a romantic evening.
Dear Laura, We appreciate your past visit and perfect rating! We are thrilled to know you enjoy your recent experience in Madison's Grill, and truly appreciate your recommendations. We look very forward to welcoming you back again soon! Warm Regards, MADISONS GRILL
Two couples out for an evening. Everyone enjoyed their meal. The service was relaxed if not just a bit absent at times.
Overall very good experience though.
Dear patcon, We are very pleased to know your night out with friends was enjoyable. We appreciate your feedback, and also your comments on service standards. Something we will certainly review with our Team who work to provide an intuitive level of service, never intended to be absent. Thank you for sharing, as well as your mention of returning, which we hope to be soon! MADISONS GRILL
Our favourite place for a special occasion.
Dear Anonymous, THANK YOU so much for the perfect score and providing us the honor and pleasure of being your favorite! We cannot wait to see you again, which we hope to be soon. MADISONS GRILL
Madison's Grill - Union Bank Inn is rated 4.6 stars by 927 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.