Mosaic Grille and Bar

Try the chowder. The food was good and the service was prompt. Good job.

Convenient location
Service was good and Food was tasty

Always a great choice and the staff members work hard and seem to love their jobs.

Mosaic Grille and Bar served real food and has the good old conscientious and friendly service to match. I stayed at the Hyatt in Tokyo and the Hyatt in Kyoto and they were both consistent in delivering good service. The Hyatt hotel group thought about and understood what the customers ultimately mean to their business which makes the Hyatt hotel group a good role model to the restaurants in Richmond, British Columbia.

Great food and service. I love, love, love the new plant based menu. So yummy! Centrally located in heart of downtown with easy access via the Burrard skytrain station.

I enjoyed being served with superior service! My server is helpful and attentive to my needs. I received what I have ordered. I sat in a booth with my friend close to the kitchen but I could not smell the kitchen food and could not hear the noise from the kitchen. We were able to listen to each other and chat during that lunch hour!

We are four now retired ladies who regularly celebrate our birthdays...Christmas...summer...whatever, with a lunch at Mosaic. Have been coming for years when we all worked at bmo. Staff, service, wine and food are always excellent. We particularly loved the lunch special yesterday, a Penne pasta, ordered by the 4 of us...please add this to your regular menu! See you soon!

Great! Thank you Mosaic for accommodating as always.

Food is great and good value but service during lunch is always very slow and you have flag waiters all the time even for the bill

Very good service. The server was always there to refill the water. Food tasted excellent.

Excellent customer service, no interruption to our table conversation by our server. The food is tasty and quality is always consistent.

Our go to place for business breakfast meetings in the downtown area.

Service was a little slow, but the food was good and we were able to have conversations around the table.

Food tastes great & presentation pleasing. Servers are attentive. Noise level moderate, & seatings are comfortable.

Ate here couple of years ago, at that time service was phenomenal and food was great. Came back a couple of days ago and surprising how downhill it went. I did go on a day that was busy however thought food would still be good but it was mediocre. I ordered chicken and avocado sandwich which tasted quite bland. I didn't receive complimentary bread which is a staple. Took about 15min to order and food took about 20min to arrive. There was only 2 waitresses serving an entire section, management's fault on that. I would recommend going on a quiet day. It will be awhile before I go back

Service was good, timely but not intrusive. The Cobb Salad is the best in the city!

Birthday for my friend. Our server was very friendly, very helpful, and my guest really enjoyed herself, a wonderful experience! Thank you!

Always consistently good service and food quality!

Very good except we were shocked by what happened after we saw our order delivered to another table, rather than ours. The servers left the food with the other guests for several minutes, before the error was discovered. They then walked around with the food before finally bringing it to us, thinking we would accept food that unknown guests may have already touched while it was out of the servers possession. Needless to say we were then highly skeptical that the food that eventually came back out of the kitchen for us wasn't the food we had rejected previously.
Seriously? Who trains the staff, and what would food inspectors make of this practice?

Yes. the waitress was great. We have had her numerous times!

Always consistently good food and service year after year.

Server was awesome and made the experience very enjoyable.

Totally did not expect food to be so reasonable in a down town hotel, not too crowded either, service was good, guy was friendly and flexible, would definitely go again in future.

I had the lobster mac & cheese which tasted a little fishy. I had it in December and it was outstanding that was why I ordered it again. Possibly the lobster was not fresh? My companion and myself shared calamari for the appy which tasted good. However, I had requested 2 dips for it, and was only provided with one side dip and a very small splash of dip was put on the calamari plate (had assumed we would get 2 separate dips). So one of us didn't get much dip. Also, the waitress kept refilling my water, but it wasn't very cold.

Very comfortable ambience with delicious food and nice service

Their Bacon and Brussel Sprout Burger was awesome, we will definitely go back for another one

Wonderful switched-on lady server looking after several tables, maintaining calm and charm, and finishing off a leisurely lunch with a genuinely sincere birthday surprise in the form of chocolate cake for the newly turned 17 yr old. Thank you so much! A great way to conclude a great ski holiday.

La entrada me pareció buena, el platillo principal muy pesado y el servicio muy lento. No nos encantó

Excellent service. The staff were friendly, fast, and attentive.

Terrible experience. It was Christmas they want us gone the food was not up to par and we paid $80 per person. I will never recommend this place nor will I come back

First time visit to this restaurant for Christmas Day brunch. Overall, left feeling disappointed. We've had Christmas brunches elsewhere and this one doesn't compare. Service and venue was okay, although nothing much to look at in terms of a view. Food was just okay, not really impressed with the selection or variety. And nothing was hot. They didn't even have turkey breast on Christmas Day. I asked about it and apparently it they didn't have it all day?! Didn't eat much honestly and I'm not a picky eater, just not a lot appealed to me. Better off spending your money elsewhere if you're looking for a memorable experience.

Booked for family Christmas brunch.....everything we hoped for....fabulous choices, delicious food, excellent service

Staying at the the hotel. Made the reservation through open table and requested window seat 3 weeks ahead! Called and emailed the hotel but no response. No one never explained to me why I can’t get a window seat! Requested when sit down and was rejected with a very unfriendly attitude. Asked the waiter again and the host finally moved us to a window seat with the same attitude.

Food was ok. Overpriced and quality is below expectations.

Service was good.

Overall disappointing experience.

Service was meh. Needed to flag down server each time but was pleasant. Food was meh but presented well.

We went for a group Christmas Dinner the four courses we all excellent.

Tasty food, good pricing. Service staff was good.
However one draw back, we have to ask for bread, it came, just 2 rounded
cheese bun inside a bowl. The cheese buns tasted great but never had a
chance to ask for a refill. Strange thing was it was another server that we requested
for the buns not our regular server. She never asked. We had ordered a soup so it would make sense that
bread will be served. Anyhow, we had the cod, lobster mac and cheese and a miso ginger squash soup.
Dessert was their signature chocolate cake, texture was a little dry could have been more moist, it was served with fresh berries and no cream or ice cream.

I indicated that its birthday celebration when I made the reservation and I told the server that we are celebrating my daughter's birthday and the server didn't even say happy birthday to us.

The service used to be excellent but with this visit, I found it extremely disappointing with the quality of service, it appears that the restaurant is extremely short staff.

Quiet an elegant dinner. Rack of lamb had several interesting sites and was a good value for $38

Good restaurant very attentive staff