Neverland Tea Salon

This was our third trip to Neverland. We unfortunately found several hairs in our food (on two different serving trays), and the gluten free options (mainly the bread), is quite dry (and has been every time we visit).
I would still recommend it for the experience, but considering the price, and how little food we get, I would expect our food to be amazing.

We went on a Tuesday afternoon and it was quiet. Our server was delightful and attentive. The choice of teas was delightful and our choice of Heavenly Creme was delicious. My friend had the gluten free/lactose free tea and I had the regular tea. We were each very happy with the food. In comparison to other afternoon teas, the cost is substantially higher.

Amazing food with equally amazing service. The decor is beautiful and you can choose from a huge varieties of tea

Amazing service, our group arrived late unfortunately which would have cut into our time but the servers went above and beyond to extend our time by half an hour so we wouldn’t feel rushed. The place is bustling yet the servers are very responsive and fast. Would definitely go back - hopefully not running late!!

Would recommend for those who have never been before. Great selection of teas, and the mini sandwiches and desserts were really fun. The downside is this place has a strict time policy, and I feel most people would finish up and leave in 1.5-2 h, but having that reminder over our heads constantly (when making a reservation, before we were seated, after we asked for the bill) took some of the enjoyment out of this place.

A magical place to take your child or friend for an afternoon away from it all. The menu is quite small but most people go for The high tea and there are 4 types to choose from depending on your dietary needs. If you want to splurge and get back to childhood delight this is the place for you.

An absolutely amazing experience! I totally recommend to all tea lovers. The food was amazing and the service was impeccable. I got to try so many unique flavors of tea in a very welcoming and fun environment. I’m so glad I made it a point to stop in.

First time here and it was a wonderful experience. There was a large selection of teas and the sweet and savories were yummy!

We had their vegetarian high tea menu and what a magnificent experience!

Amazing selection of tea. Very welcoming. Sweet servers! One of our first adventures we do once entering Canada. The salon area was romantically decorated. Would visit this tea house again.

We were the first on a Friday for lunch, the inside was nice, not noisy. High tea menu is expensive for the food, Demi higt tea only with half of what's on the list. Not allow to share the food if one person order high tea and another order another item with an extra pot of tea, that was a bit absurd. Over all it was ok, but don't think we will go back.

Wonderful little place to experience High Tea. The decor was beautiful and the food was very good. Only complaint would be those weren't true English scones, though they were delish.

I had a wonderful time, as always! I introduced my 2 sisters to Neverland and both say they want to make this an annual event for us! I appreciate it that Neverland now offers vegan high tea, along with vegetarian, gluten/dairy free, and regular.

It was a delightful experience! Our waitress was awesome, so patient with all our questions, as it was our first time visiting. We wish her all the best. She was great at her job, very friendly .

I came here a few years ago & was not impressed.
My friends and I decided to give this tea room another try & they improved so much!

The staff & noise level was perfect.
The treats & tea was delightful.

Will come back again!

Always fun! Bring your big hats and order champagne, finish with tea

I think the portions could be a bit more generous. I’m used to UK afternoon tea and you do get more for your money (often they refill until you say you’re done). But otherwise it’s very lovely.

Perfect afternoon date with family or friends. The vegan options are delicious!

I love this place and will definitely go again, my only complaints are - the jam tasted very odd, and there aren’t tea cozies to keep your tea hot!
Highly recommend the high tea:)

We arrived for our reservation on time and our table wasn't ready. When we sat down it took half an hour for our table to be acknowledged and have our water filled. The food cake out quite fast and was pretty good. We had another appointment that we ended up being late for because we waited so long to be served. We ended up bringing our bill to the front to pay since we are in such a rush.

At the time we went there was a large table but other than that maybe one or two tables of 2 people.

The vegan high tea was lovely BUT I do find it a tad expensive for what you get which is essentially sandwiches and a few pastries type thing for 30+ bucks ill be happy with 25 for the unlimited tea and vegan food with maybe including a salad too..but all in all it was really nice to finally have a vegan option for high tea like in the UK.The decor is really cute and I like you can buy the teas you have drunk at the cafe plus snacks to go .I can see this place being a tad small if people come here with lots of kids, we were lucky as the kids that were there were not terrors running amok which ruins a lot of places like this. Anyways lovely place would come back for sure.

Graduation

Really nice to be able to enjoy afternoon tea with gluten free & vegan options!
Took a long time to get staff for tea refills.
Beautiful space.
Desserts were ok, but nothing outstanding. The scones were delicious & the savory treats were nice.

The food was great! Unlimited tea was really nice. Service was also good. However, there was just too many people and you had to kind of yell in order to hear one another. Not exactly what you expect a tea place to be like.

Dear reader
I am searching for place with good quality of tea in all BC. I am seriously disappointed becouse insted of having relaxing tea time screaming baby shower gest behand my back make me run out from the" neverland salon "
ther is no excuse when I book high tea a one month prior the event to make me suffer after 20 minutes in the such noise place. the place is small and many more table are placed then the floor can handle
I can do better at the park with food from street vendors.
the reason to write the review is to let you know that the only high tea is in Victoria empress. The places in Vancouver tho including vancouver hotel are not to call high tea at all.
Mariola
ps
their try to make as much for their buck as possible leving me disappointed. I am not going to any places so called high tea after this experience That what had happened to me after this visit

My granddaughter and I went to Neverland for her birthday and were quite disappointed because it was so noisy we couldn’t hear each other to enjoy a conversation.
I also felt for $57 dollars , we could have had more tasty sandwiches and treats.

Your venue is lovely and the service was really good.

Lovely place to have tea. I really enjoyed the whole service. I'm an avid tea room person. Been to many tea rooms around the world. Neverland was a different twist with the Peter Pan theme. Loved the touches of Peter Pan everywhere and the tea theme throughout.

Also really loved the dedicated Vegan Menu option. Don't really find that at Tea rooms. Not only that but it was delicious.

Pretty good

just so so~

A wonderful belated Mother's Day treat. Took advantage of the deal on loose tea after enjoying high tea.

My husband took me to Neverland for a Birthday high tea, which was lovely. Being a Saturday it was busy and the service was not very attentive. For one example, our waitress forgot to bring cream with my husband’s coffee and it took awhile to flag her down. I suspect they are short staffed like so many other places. The sandwiches were delicious, half of the pastries were also very good, the rest were disappointing in that they were a bit soggy. The decor is fun and unique. The noise level became uncomfortably loud and we couldn’t wait to leave. They really need to put up materials on the ceiling to absorb the sound. If you can go midweek it’s not as noisy, but that wasn’t an option for us.

I've had great experiences in the past.. The whole experience felt rushed and it seemed or server was new. We got our food quite late and our tea as well

I wished that due to my lactose intolerance I didn't just have gluten free options as well as they were quite dry

What saved the experience was the mimosas, tea choices and the ambiance

Wonderful to get a discount on tea to take home after our High Tea experience!

The hostess/server was really great. She was attentive to our teapots and had a very welcoming and hospitable attitude. As for things I'd change about the experience, the blue cushion on the wooden chair weren't fastened very tightly so I found myself wobbling while sitting at times. Overall I was very pleased with the experience. It was great to have a vegan option for high tea!

The food was excellent, and staff were amazing, though the temperature inside was too warm (non-LED bulbs in the chandeliers and two skylights let heat in) and the noise level too loud for a tea experience, IMO. It felt more like being in a nightclub, which is not why I go to tea.

The overall dining experience was disappointing since it was really loud and the food Did not meet our expectation for the price we pay

Beautiful setting, chandeliers, antique teacups, and Prosecco! The food, the tea and basically everything you need for any special occasion. Wish the seating wasn’t so tight, but that’s my only tiny issue. 👍🏻

Took my niece to celebrate her 16th birthday. She loved the experience.

Dalton is the best!! We loved our experience at Neverland! Food was good, teapot was full and changed over whenever we needed and the place is adorable!

I recommend Neverland to all of my friends, we have been going for years. Their Chicken Salad sandwich and corn chowder soup are my top lunch time favorite!