How is Palm Court at the Carltun restaurant rated?

Name: Palm Court at the Carltun
Address: Eisenhower Park, East Meadow, NY, United States, 11554
Telephone: (516) 542-0700 ext. 1
Price range: $31 to $50
Rating: 4.5

Palm Court at the Carltun

4.5

774 Reviews

$31 to $50

Continental

Top tags:

The Palm Court is the main restaurant at The Carltun and it has been acclaimed by Zagat's Restaurant Guide to be the most beautiful and romantic restaurant on Long Island.
Coupled with the Wine Spectator magazine's recognition of its wine list as one of the "...most outstanding restaurant wine lists in the world," our diners have the best atmosphere conceivable for an extraordinary dining experience.

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Additional information

Dining style
Fine Dining
Cuisines
Continental, American
Hours of Operation
Brunch Sun 11:00 am–3:00 pm Lunch Tue–Fri 12:00 pm–3:00 pm Dinner Tue–Fri 5:00 pm–10:00 pm Sat 6:00 pm–11:00 pm Sun 4:00 pm–7:00 pm
Phone number
(516) 542-0700 ext. 1
Website
http://www.thecarltun.com/restaurant_the_palm_court.html
Payment Options
AMEX, Discover, MasterCard, Visa
Dress Code
Smart Casual
Catering
Formal Ballroom seats up to 300 with dance floor. Outdoor formal gardens Private event rooms Ceremony space Weddings, Engagement Parties, Baby & Bridal Showers, Bar/Bat Mitzvah, Christenings, Birthday Parties, Sweet 16's, Fundraisers, Corporate Events.
Private party facilities
Whether it’s a Shower, Bar/bat Mitzvah, Sweet 16, Christening, Rehearsal Dinner, momentous special Birthday, a milestone Anniversary or anything requiring a special celebration, The Carltun and our staff are here to take care of you, guide you and arrange an affair you’ll remember
Private party contact
Private Event Coordinator: (516) 542-0700

Location
Eisenhower Park East Meadow, NY 11554
Neighbourhood
East Meadow
Cross Street
Merrick Ave. & Stewart Ave.
Parking Details
Valet
Public Transit
Closest LIRR station is Westbury
Entertainment
Seasonal Music & Entertainment
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cigar Room, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

What 774 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5

4.5 based on recent ratings

4.6Food
4.4Service
4.7Ambience
4.1Value

Noise • Moderate

Loved For

New York / Tri-State Area
Continental

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SB
StevenB
1 review
5.0
1 review
Dined on April 16, 2022
overall5food5service5ambience5
Service was impeccable, food was truly outstanding. First time there, will return and highly recommend to others
OT
OpenTable Diner
New York Area
9 reviews
vip
5.0
9 reviews
Dined on April 9, 2022
overall5food5service5ambience5
I had been to The Carlton several years ago and when I got back in the area I knew where I had to go. This was a special occasion and I couldn’t think of a better place to take my girlfriend, she had never been there before and it was the perfect place. The wait staff were attentive but not overbearing, the wine choices were excellent for the choices of dishes and the food was excellent. Just as I remembered.
j
jtm32804
Washington DC
2 reviews
3.0
2 reviews
Dined on April 2, 2022
overall3food3service3ambience5
We were disappointed with very slow service (1 hour wait for appetizers). The wine list was sub par and the food just ok at best. My companions had undercooked duck, but were too frustrated to send it back. There are much better choices. We wanted a special meal; for now I would avoid this venue.
l
lindad
New York Area
8 reviews
vip
5.0
8 reviews
Dined on March 26, 2022
overall5food5service5ambience5
Our 39th Anniversary . We were treated very special
AD
AlexanderD
New York Area
2 reviews
5.0
2 reviews
Dined on March 4, 2022
overall5food5service5ambience5
Very nice place. It was date night for me and my wife and she really liked the setting, food and wine. Definitely would go back.
OT
OpenTable Diner
New York Area
1 review
5.0
1 review
Dined on March 3, 2022
overall5food5service5ambience5
Fantastic food, atmosphere and service!!
OT
OpenTable Diner
1 review
5.0
1 review
Dined on February 26, 2022
overall5food5service5ambience5
We were married here 11 years ago and visit yearly for our Anniversary. The food is awesome and it brings back a lot of great memories.
PN
PalnyNY
1 review
1.0
1 review
Dined on February 20, 2022
overall1food2service4ambience1
Very disappointed. Nothing like the place used to be when I came here many years ago. We chose this place for a special celebration based on our memories of the place and the description in Open table of most "beautiful and romantic".. It was neither of that.! There were not flowers, no candles, no music, and the fireplace not working.. The place was very cold, literally.! My wife had to eat with the jacket on her shoulders. Not comfortable at all! The duck that I ordered was excessive dry and fat. The lobster and beef was nice presented, but the taste nothing special. It reminded me a catering hall food. The service was very good and the waitress was very nice. That's the only positive. For those prices there are many better choices. This one, I don't recommend at all
D
2forDinner
New York Area
6 reviews
5.0
6 reviews
Dined on February 15, 2022
overall5food5service5ambience5
Valentine’s Day Dinner
MA
MichaelA
New York Area
3 reviews
5.0
3 reviews
Dined on February 14, 2022
overall5food5service5ambience5
Our waiter Pedro was exceptional. The food was outstanding. Highly recommend.
c
clara
New York Area
36 reviews
vip
4.0
36 reviews
Dined on January 15, 2022
overall4food4service5ambience2
Food was overpriced..limited selection. Would like to have had a little music.. extremely quiet. I do have to say the service was good
GE
GEORGEP
New York Area
2 reviews
2.0
2 reviews
Dined on January 14, 2022
overall2food4service1ambience1
THE PLACE WAS TO COLD TO SIT AND ENJOY DINNER, NO ONE WAS IN THE DINNING ROOM, THE WAITER AND STAFF- LEFT US FOR DEAD, THEY WERE TO BUSY SOCIALIZING, WE HAD TO KEEP CALLING FOR THEM AND EVEN HAD TO KNOW ON THE KITCHEN DOOR POOR SERVICE , FOOD WAS GOOD NOT WHAT IT USED TO BE
JC
JosephC
New York Area
5 reviews
vip
2.0
5 reviews
Dined on January 1, 2022
overall2food2service5ambience3
We’ve come in the past for special occasions but the price fixe is so ridiculously over- priced for what you get I had to write. $110 for some sliced up filet, a Caesar salad, and a small dessert in their 1992 rose tile decor is so insulting I am still beating myself up for going there and getting robbed like we did. Off the charts negative for value, so many other better places to go….
NT
NicholasT
1 review
4.0
1 review
Dined on January 1, 2022
overall4food4service4ambience5
Good food good service a little on the pricey side.
GC
GCD124
1 review
2.0
1 review
Dined on December 29, 2021
overall2food3service3ambience1
Not at all what it used to be just a few years ago. The food was okay, but reminded me of standard catering hall food. The side veggies were super mushy (carrots and squash). The mashed potatoes were room temperature. The crème brûlée barely had a glaze on top. On a night where there were literally two other parties dining in the large dining room, we were seated right next to the swinging kitchen doors, kitchen things clanging, with wait staff in and out, and chatting by the bar. We had a reservation. My husband and I were each brought a single, small piece of bread before dinner. It was just … underwhelming, for a place I used to love. I won’t be returning.
R
maryR
Philadelphia
1 review
2.0
1 review
Dined on December 24, 2021
overall2food4service1ambience5
Such a disappointing evening all around. although everything looked beautiful the service was horrible we sat at 6:05 for a 6:15 reservation and it took an hour before we were asked or given drinks and bread The server was apologetic but it did not make our evening any better. it was 2 and a 1/2 hours of waiting around. so dissatisfied and so disappointing for such a special holiday and evening
LC
LouisC
1 review
5.0
1 review
Dined on December 24, 2021
overall5food5service5ambience5
Danny was the best. Santa was very involved with the clients for pictures. Food was excellent. Just a very nice evening.,
AR
ARIP
Nashville
1 review
3.0
1 review
Dined on December 24, 2021
overall3food3service5ambience3
We did not know that the Palm Court has a cigar lounge above it when we booked our reservation. We would not have gone had we known. The cigar smoke smell was fairly strong, and we could smell it through our masks when we walked in. The food was decent and mostly reasonably priced. The service was good and all staff wore their masks. The decor was dated but pretty. They did have it decorated for the holidays, which was nice. If you’re sensitive to smoke I wouldn’t recommend going unless you can get a table near the windows.
JV
JaniceV
New York Area
7 reviews
5.0
7 reviews
Dined on December 16, 2021
overall5food5service5ambience5
Food was spectacular with great variety. The service was excellent
M
Mamabear
New York Area
6 reviews
5.0
6 reviews
Dined on December 15, 2021
overall5food5service5ambience5
Food was delicious. Very friendly wait staff
NB
NinaB
New York Area
15 reviews
5.0
15 reviews
Dined on December 4, 2021
overall5food5service5ambience5
Food was GREAT !! Service was terrific! I will be back.
I
Irie
New York Area
8 reviews
vip
3.0
8 reviews
Dined on October 21, 2021
overall3food2service3ambience4
Expected more. Food was ok and service slow considering they were big busy
AK
AndreaK
New Orleans
3 reviews
1.0
3 reviews
Dined on August 26, 2021
overall1food1service4ambience4
Thr food was terrible. The outdoor chairs were very uncomfortable. The ambiance was nice
f
felixc
New York Area
1 review
2.0
1 review
Dined on August 12, 2021
overall2food4service1ambience2
The food was great. The service was very poor. We were the ONLY couple in the place and it over 30 minutes to get our order taken. It was my wife's birthday and it was not recognized. This was the seventh time Iive dine there. It was the worst experience I had.
f
fredg
Atlantic City
20 reviews
vip
4.0
20 reviews
Dined on August 12, 2021
overall4food3service5ambience5
The restaurant is beautiful. Service was excellent. Shrimp cocktail and fresh Mozzarella apps were very good. Duck for main course was standard. Berry Napoleon dessert tasty and refreshing on a hot night. I will be back, but I will choose a different entree.
EL
ELDERJENN5
1 review
5.0
1 review
Dined on July 30, 2021
overall5food5service5ambience5
Perfect place for a relaxing dinner with the ones you love.
AM
AnthonyM
New York Area
3 reviews
vip
5.0
3 reviews
Dined on June 26, 2021
overall5food5service5ambience5
Excellent service, perfectly prepared food, unmatched ambiance
JC
JeanC
London
8 reviews
vip
5.0
8 reviews
Dined on June 25, 2021
overall5food5service5ambience5
Excellent lunch great service and terrific atmosphere
R
Roni
New York Area
9 reviews
5.0
9 reviews
Dined on June 11, 2021
overall5food3service5ambience5
It was a nice experience - there was no valet parking - my friend and I are handicapped and the maitre d' found someone to park the car for us and retrieve it when it was time to leave - this was very much appreciated - did not like the lobster roll - sauce was bland -and uninteresting - my friend did like the shrimp dish though -
c
carol
New York Area
33 reviews
vip
5.0
33 reviews
Dined on June 2, 2021
overall5food5service5ambience5
Everything was terrific. The menu choices seemed fewer than what I remember from pre-covid days.
OT
OpenTable Diner
San Francisco
3 reviews
5.0
3 reviews
Dined on May 27, 2021
overall5food5service5ambience5
Celebrated my parents 60 th anniversary lunch here Great atmosphere, attentive service and delicious food Thank you
ED
EileenD
New York Area
10 reviews
vip
5.0
10 reviews
Dined on May 25, 2021
overall5food5service5ambience5
We are here every month for our book club. Wonderful and relaxing dining experience.
OT
OpenTable Diner
New York Area
1 review
vip
3.0
1 review
Dined on May 21, 2021
overall3food2service4ambience5
Went for our 15 anniversary. Service was ok but really screwed up that they didn’t have our wine even when the apps arrived. Sommelier saved the day however food wasn’t great and they are way under staffed. It is a shame because it used to be such a great place. I hope they can get back to a better place.
F
Foodies
New York Area
2 reviews
5.0
2 reviews
Dined on May 21, 2021
overall5food4service5ambience5
Food was good. Service was great. Ambiance was superb.
OT
OpenTable Diner
New York Area
2 reviews
5.0
2 reviews
Dined on May 15, 2021
overall5food5service5ambience5
My wife and I celebrated our 2nd Anniversary here for dinner and absolutely loved the entire experience. The staff was very attentive and helpful from start to finish. They provided a glass of champagne at the beginning of the meal to congratulate us - this was such a nice touch. There was a live band playing and couples were dancing throughout the evening. That alone made our evening. With that said, the food was delicious!! The fried calamari and raw oysters were delicious. We also ordered a rib eye steak and duckling for our entrees and each dish was cooked perfectly. We cannot say enough good things about our experience and this meal. We look forward to coming back soon!
OT
OpenTable Diner
New York Area
11 reviews
vip
5.0
11 reviews
Dined on May 13, 2021
overall5food5service5ambience5
Everyone at our table was impressed and
J
Jojo
New York Area
72 reviews
vip
5.0
72 reviews
Dined on May 7, 2021
overall5food5service5ambience5
Excellent job exec chef Joe is a culinary master! Been going to the place since I was a little girl Home away from home . The food is exceptional the service waiter could be better . But I come for the food ! Thanks for another great meal .
CM
ConstanceM
New York Area
1 review
5.0
1 review
Dined on May 2, 2021
overall5food5service5ambience5
Our brunch was absolutely perfect, from the welcome to the check! The food was presented beautifully and was delicious. The staff was friendly and professional. The menu had just enough selection for everyone’s varied tastes. I cannot recommend The Palm Court enough!
E
Elliot
New York Area
21 reviews
vip
5.0
21 reviews
Dined on May 2, 2021
overall5food5service4ambience4
Great brunch. I'm so glad that the restaurant is able to have it back and be open on Sunday.
H
Hjvm18
New York Area
2 reviews
5.0
2 reviews
Dined on May 2, 2021
overall5food5service4ambience5
Overall service was good but a little on the slow side.

FAQs

Palm Court at the Carltun is rated 4.5 stars by 774 OpenTable diners.

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Additional information

Cross Street
Merrick Ave. & Stewart Ave.
Neighbourhood
East Meadow
Hours of Operation
Brunch Sun 11:00 am–3:00 pm Lunch Tue–Fri 12:00 pm–3:00 pm Dinner Tue–Fri 5:00 pm–10:00 pm Sat 6:00 pm–11:00 pm Sun 4:00 pm–7:00 pm
Cuisines
Continental, American
Dining style
Fine Dining
Dress Code
Smart Casual
Parking Details
Valet
Public Transit
Closest LIRR station is Westbury
Payment Options
AMEX, Discover, MasterCard, Visa
Entertainment
Seasonal Music & Entertainment
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cigar Room, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Website
http://www.thecarltun.com/restaurant_the_palm_court.html
Phone number
(516) 542-0700 ext. 1
Catering
Formal Ballroom seats up to 300 with dance floor. Outdoor formal gardens Private event rooms Ceremony space Weddings, Engagement Parties, Baby & Bridal Showers, Bar/Bat Mitzvah, Christenings, Birthday Parties, Sweet 16's, Fundraisers, Corporate Events.
Private party facilities
Whether it’s a Shower, Bar/bat Mitzvah, Sweet 16, Christening, Rehearsal Dinner, momentous special Birthday, a milestone Anniversary or anything requiring a special celebration, The Carltun and our staff are here to take care of you, guide you and arrange an affair you’ll remember
Private party contact
Private Event Coordinator: (516) 542-0700