Pizza Rustica Restaurant & Bar
Smart humble service with infectious ambiance and a fresh vibe, creates an environment where you and your friends can feel at home, relax and be free.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
I made a reservation thinking that the patio would be open due to no indoor dining because there were reservations available to be made. Google also said they were open, but they weren’t. When I got there I thought that I may have gone to the wrong location but I was at the right one. I called and the voicemail also directed me to making a reservation online. Really upset that I went all the way there for it not to be open for even takeout.
They were late opening so we actually thought they had closed - the server started off busier with setting up and catching up - it appeared she didn’t know we had a booking for noon and therefore wasn’t rushing. After a disappointing start service improved and ended on a good note.
Great pizza and excellent service
lots of flies,
probably better as a takeout restaurant
Food was fine, but the service was absolutely terrible. We practically had to beg to be seated or have our order taken despite the place being empty and multiple staff lounging around. Would not return or recommend to others. None of the staff wore their masks properly, or checked vaccine cards. 0/10 is my actual rating.
I had massage therapy nearby Rustica this morning and since I had a craving for pizza, I booked at this place, which I had dined at before, pre-pandemic. I booked for noon. I get there at quarter to, doors are locked. No one is inside, lights are out except for mandatory security lights, as in most shops. I am thinking perhaps they open right at noon? So I wait until noon. No one comes, same situation. I try to see if there is another entrance. Zero. Zilch. Nada. What's weird is that both on their website and at the door, it says open 24 hours. What the hell ? I went to Earl's instead where I had..... chicken wings! If a place is closed due to Emergency, at least, put a sign in the door! I called the number on the website. Voicemail, box full, can't leave a message.... Don't waste your time! Go elsewhere.
Pics on webpage and google are deceiving. Place is more like a take out stall than a restaurant and bar. Food was very bad. Calamari felt like chewing on rubber tire. Got 7 morsel size shrimp, smaller than going to Popeyes. Pizza was nothing special.
I felt Portion wasn’t good
Service was slow despite the restaurant not being busy. Apparently they only had one corkscrew and it was broken. They had to get that and a bottle of wine from their partner restaurant around the corner.
Restaurant was closed on arrival at time of reservation. No contact was made or attempted to notify me prior to arrival.
The food was bless! Say no more! 💳♨️🥃
Was a great dinner. Food was excellent
Waitress said our table was double booked
To be honest I was a little disappointed. I only came because I read that there was vegan cheese. And when I arrived and ready to order I was told there was no vegan cheese that night. I ate pasta that was way overpriced for what was in it, and portion size.
Great food and service, could use some music
Really bad experience. Used to be a great place not long ago - it’s changed ALOT, don’t bother and hit up another place.
The food was absolutely trash, store pizza is better. So disappointing and i don't understand the reviews on Google.
What once was a restaurant that used quality ingredients and baked delicious pizza in a stove oven has been replaced by a very sorry excuse for Italian fare. Too many choices in Toronto - trust me, avoid this one.
The food was horrible and the place was unpleasant overall. For starters, our table was not wiped down or cleaned - which is even worse given we’re in the midst of the Covid outbreak. Overall I have no idea why this place has such good reviews. It’s horrible.
Our waitress was also very awkward and seated us under some heater sticking out of the wall outside, so my boyfriends neck was literally squished and we were just overall very uncomfortable and unimpressed.
The only redeeming quality about this place is that it’s open 24/7 so it’s I guess convenient for people who want something to eat after going out drinking.
The food tasted great. Loved the calamari. The staff was very helpful and courteous.
Food was good but service was slow. Understaffed crew
We've visited Pizza Rustica at Blue Jays Way on several occasions and have always been impressed. We'll be back!
Great, friendly service. The pizzas were delicious (we had the Calabrese and sicilian) Our friend loved his Ceasar salad. Theatre district was very close by. Bright and airy with large screen TVs playing sports. The only complaint would be that the background music was a little loud but I would highly recommend it.
Super restaurants, on a adoré nos pizza c’est une adresse qu’on va garder pour une prochaine fois. Super frais, qualité / prix au top
The food was mediocre. My friend’s pizza was soggy in the middle and burnt on the edges. My pasta was flavoured well but the pasta itself tasted like pasta you buy in a box from the grocery store. Place was beautiful though and good service.
They were short staff, we had to wait for move than one hour for food. Some folks had to leave without eating.
The food was really good, just a tat too salty.
My friends and I chose this restaurant because it came up as having vegan options and was accommodating of allergies. When we got there after making our OpenTable reservation, the table was not ready and cleared for us and we had to wait for them to get that ready for us — which should have been the first red flag.
We asked the server about their vegan options and whether they can prevent cross-contamination with nuts. They advertised vegan cheese on their menu and that their pizzas can be made vegan. The server came back and told us that the kitchen is out of vegan cheese and that they can't guarantee that there's no cross-contamination. The server offered us salad — which is just about the last thing anyone wants when they're trying to order a pizza. So we left.
There are some terrible reviews of this place online but I decided to take a chance on it. Unfortunately, this was one of the cases where the reviews were true. There were also a few reviews that said that the kitchen was out of vegan cheese, so this wasn't an isolated incident. I suspect that the kitchen never had vegan cheese to begin with. They shouldn't be advertising this on their menu if they don't have it. Their website is completely broken so we didn't have a way of verifying the menu beforehand.
In a city with no shortage of great pizza spots, and ones that can do way more to ensure they can accommodate dietary restrictions. Do not recommend.
We waited over an hour to get our orders and the spot we sat at was so cold.
Not to blame any of the staffs but I think it was poorly managed.
Way too expensive for very mediocre food. I wouldn’t go again
Severely understaffed during last Wednesday lunch. One server desperately tried to keep up with dine in and take out. When I suggested he should let guests know as they come that the kitchen is hopelessly backed up, it didn’t seem to register; he kept saying he prioritized my order and that’s the the best he could do. Net, despite making reservation I had to leave with my pizza in a box after waiting one hour. It was doubly disappointing because I took my son and his friend as they were visiting for ‘take your kids to work’ day, and it turned out this way. Left a 20% tip for the server because he was working so so hard. Management need to either staff up or give the server authority to potentially refuse business or at least be able to inform clients of long wait time. Server seemed afraid to so that.
Food was excellent. Each dish came piping hot - daily soup fresh , hot and very tasty. Lasagna very good. Pizza was crisp and very good.
Our waiter/host, Doug, was the highlight of the evening. It was amazing watching him command the room and handle the sudden crowd of tables that came and went while we were dining. He was personable and informative throughout the entire experience.
Our food was amazing as well. We dined on several different pastas and pizzas that the entire table shared. I was with friends from out of town and they were very impressed with the quality of each dish and at reasonable prices.
This place is a must for your casual dining.
Great pizza, nice pasta, cute place. What else do you need?
The menu on the website once you booked through OpenTable is incorrect. They changed the menu from the last time I was there and the food was dry and over cooked. The service was good but that was about it.
Great food and great service as usual. However, is was unusually warm inside.
Made a reservation for 9ppl and when we showed up the table wasn’t ready and it seemed no one was even aware of the reservation. Server was friendly but service was SLOW. No water was brought to the table, all beer taps are apparently non-functional though there are several draft beers listed on the menu. The server opened our bottle of red, then proceeded to re-cork it and put it back on the table. Didn’t pour it at all, and also with a red normally you leave it open to breathe? Odd. Especially for an Italian place. We pulled out the cork and poured it ourselves. Other non-alcoholic drinks were brought in cans which we also opened and poured ourselves. Not a huge deal, except when you’re charged an automatic gratuity for a large party (which we were), it might have been nice for the server to take care of this. Food was good and hot, but took forever to come out of the kitchen and meals were so staggered that two in our party had not even received their meals yet when others were finished. Very convenient location and food was good but not sure I’d go back due to service issues.
Great food and great ambiance. Had a lovely family birthday dinner.
Great location near Blue Jays, with parking across the street and a café table with an awning on the street, all good including the wine, pizza, salad and dessert.
Need to do something with the flies. Too many buzzing around especially when we are eating!
Pizza Rustica Restaurant & Bar offers takeout which you can order by calling the restaurant at (416) 260-2200.
Pizza Rustica Restaurant & Bar is rated 3.6 stars by 169 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.