Prestons Restaurant + Lounge
We really enjoyed it and I have booked back for Christmas. Looking forward to it.
Dear RosemarieC, Thank you so much for this lovely review and 5 star ratings! We look forward to welcoming you back at Christmas time! Warm Regards, Rachel Ross Assitant Restaurant Manager
Wonderful place for a family get together. Menu was varied and had choices for all of us. We always make sure to eat here when we visit Vancouver. The quality of the food is consistent. Love this restaurant.
Dear Melissa, Thank you for sharing your experience about your time with us at Prestons Restaurant + Lounge! We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we look forward to welcoming you again! Warm Regards, Rachel Ross Assistant Restaurant Manager
The food was excellent, and there were a number of choices for different types of eaters. It was very nice and modern, and the staff were friendly and prompt. I ate there for dinner, and would do so again next time in Vancouver.
Dear Dave, Thank you for taking the time rate and review Prestons Restaurant + Lounge. We are delighted to hear you enjoyed the food and the variety we offer. We strive to offer top customer service to each and every guest, it is great to hear the staff have provided that to you. We look forward to welcoming you back soon! Warm Regards, Rachel Ross Assistant Restaurant Manager
The service was absolutely terrible. There were maybe 5 other tables with 3 servers available, and twice we had to go ask for service as they were all standing around talking.
The food was mediocre at best. Definitely would never go there again.
Hi Jaclyn, I truly apologize for the service or lack of, that you received from us. We pride ourselves in customer service and to hear about your dining experience is very displeasing. We would love to be given a chance to turn your experience around. If you are interested in coming again, we can offer you a total discount of 35%. I will ensure that you receive outstanding service. We thank you for your feedback and hope to hear from you soon. Warm Regards, Rachel Ross Assistant Manager
Wonderful place and nice enclosed seating!
We were there with a large group and really looked forward to celebrating a friend's bday with a nice brunch. The restaurant was really cold and no one was there at 11:00 on a Sunday - which is never a good sign. When it came time to order, there was a lot of confusion and it took a long time. Then it took an hour to get our food and the servers couldn't figure out who got what plate. Several of the orders were also wrong. The food was actually good - and prices weren't bad at all. Paying was a whole different nightmare - the servers had no idea what they were doing... New leadership is greatly needed here. This place should have been packed.
The server was a very polite, well-meaning worker who clearly needed more training (or more help).
The quitarist/singer was inappropriately loud for a restaurant. He would have been perfect at an outdoor concert but the volume made dinner conversation ver difficult.
We arrived early around 6 for our reservation. We were immediately seated and our order was taken. The restaurant was not very busy. We waited over an hour to get our food. We had 2 small children. With the tip already added, we didn't even have recourse to adjust. Poor service!
Food was good but service was slow and the staff were rather inattentive
It's a great restaurant with a fantastic atmosphere, friendly servers and great food! Their happy hour is one of the best deals in the city!
Seafood paella and baked cod in parchment wrap were ordered. The proportion and amount of the protein in each dish was very good.
The quality/choice of the paella rice could improve. The rice wasn’t the appealing chewy type and it didn’t blend well with the texture of the sauce.
The presentation, the cooking method of all the ingredients, and choice of side ingredients for the cod dish were disappointing. It seemed like the dish was one that could be easily replicated cooking at home. This dish really lacked skill and thought.
A pleasant dining experience.
Very efficient and friendly server and tasty food . The menu is a bit sparse.
Extremely good service. Food yummy for the reasonable price. Definitely will return.
I had the soy vegan burger and it was delicious! Great service too
We had a colleague visiting from the UK and all met here for breakfast.
Perfect location and good spot for seven of us to meet and chat
We had a reservation booked for 7 people. The warning sign was when the first person arrived and the staff seemed to have no idea about our reservation.
They arranged a table for us, but it then took over 20 minutes to get coffee and our orders taken. When our food finally arrived about an hour after we first sat down, one order was cold and two were just wrong (one was comped). The food was...fine, but for the price and location I was expecting much better.
We had to ask for coffee refills instead of the server checking on us, and after clearing all our plates the staff disappeared for another 15 minutes without bringing us our bills or seeing if we needed anything.
Overall, a disappointing experience.
Attentive service from welcoming to serving and follow up during dinner. A member in my group was very impressed at the food quality (he ordered the steak sandwich and was cooked to perfection).
We didn't realize this was in a hotel. It had a very strange vibe and was very pricey for the ambiance, decor and food. We couldn't get out of there fast enough. We stayed for one drink and an appetizer and then ran.
Food was amazing, def worth a second trip! The service absolutely amazing, so glad our server offered me the right type of white wine for my dessert. She went the extra mile to ask my preference of what I would like for my dessert. Def recommend your location. Thank you
We enjoyed our meal and evening. This is a small restaurant/lounge in the Coast Hotel, so it’s basic in decoy but pleasant. The portions were small for my husband, but we did enjoy the food.
Very nice to try something new in the neighbourhood and very much enjoy the experience. The food was beautifully prepared with some nice twists to the tradition fare out there and thanks to Tim our experience was exceptional.
We had a group of 7 and the service and food were exceptional! One even remarked that it was the best dine out they've experienced by far. Would definitely come back to try out the regular menu. Highly recommend!
Love the place~ service was great and the staffs were really friendly~
Went in a large group and everyone’s been complimenting the place~
Parking’s great lots of spot on the street for a Saturday night~
Will definitely go back~
WOW! My wife and I had the best time. We were already expecting things to go well for the Dine Out Vancouver promo, but we had no idea we would be taken care of so nicely. Amelia was so kind and attentive yet never rushed us. She was very knowledgeable of the menu and helped us narrow down the available choices. She also has superior wine knowledge that we greatly benefited from. The plate presentation was exceptional and even a little surprising. Both my wife and I can be big eaters, so when the plates came with such artistic presentation, my first thought was to think I would be hungry later. But the Dine Out menu is three courses, and to my surprise, we were actually full by the end. Based on our experience, not only would I recommend this venue anyone who would like a little extra polish on a date night, but I can't wait to get back to try the full menu. Get ready Amelia, you will see us soon and often!
Happy hour was great! Enormous bowl of clam
Chowder. Server was brand new and that was slightly annoying is all.
The food was awesome.
Sourdough bread was included, and we just got a tiny piece each...
Service, our waitress was rude to the one person who was not eating meat.
No dish was vegetarian friendly
No fue lo mejor, comida sin mucho chiste y caro para lo que se nos ofreció.
The clam chowder & crispy cauliflower were very tasty. The service was a bit off, needed to keep asking our waitress for items that we had ordered.
We had lunch on Sunday, and had a very good experience. The food was excellent, the service was good, and it was quiet and easy to carry on a conversation.
We really enjoyed the ambience of the restaurant. It's not too loud and not too quiet, great for catching up with old friends/gathering. The service overall is great, very attentive and friendly staff. The food was all right. We all find that the food is quite heavily seasoned and greasy. We tried a variety of food and some are tasty, like the crab cake and the salad. However their soup, the main courses were just way too salty.
Overall we enjoyed the place and the service, improvement needed for the food.
Service was great, food was fantastic. I’d strongly recommend Preston’s to a friend or coworker.
The Chicken & Waffles were amazing - I would go there again for those; however, a bit pricey. Happy Hour would have been good.
One thing I would recommend especially for a bar/lounge a better beer list - it was very limited and dissappointing
Good selection for food
Fantastic! Everything from food to service was on point!
We always like this restaurant but on our most recent visit, we felt quality (taste) of food went down as well as portion.
We loved their Happy Hour options - so delicious and such a great deal! We sat outside and had a very nice and attentive server (blonde hair female) that made sure we had everything we needed! I will be back!
My friend and i had lunch and then sat talking for more than 3 hours. The staff were attentive and incredibly patient, never even remotely pressuring us. I love this restaurant.
Food was not bad, but not worth the price. Service was okay.
Overall good but a little too much salt on some dishes
Been here a couple of times. Really kid friendly , which is great as my 5-year-old nephew was with us. They have cups of crayons and work sheets.
The food was really good. I love their smashed potatoes (a side option for most breakfast options).