We took dinner at Primrose and we're served by PJ. Excellent service and tasty food. We enjoy the very classy atmosphere.

We happened to mention that one person at the party wasn't a fan of salad (as it was included in the mean purchase) and not to waste the food by bringing it to the table. The restaurant serves a sample of something when seated and that night was a salad. But since we mentioned this salad aversion for one of the party, a substitute was offered so that not to feel left out of the taster. Never have we seen this type of incredible service, normally the taster would just not be offered. 11 out of 10 for service from Matthew at the Primrose and PJ, the manager, amazing. Thank you both for a wonderful experience.

We were looking for a restaurant that we could spend the evening celebrating our anniversary.
The dining room was quiet, even though there were quite a few patrons.
We had the scallops and the bison short ribs. Both were very delicious! Although we hoped the portions were slightly larger.
All in all, very nice experience, and you can’t beat the view from the dining room!

Excellent service de mon hote!! Repas excellent !!

Last sitting time at 9pm, went at 8:30, some food are gone already and not being filled. No service at the salad bar :( been there several times but this time the food quality was not great.

Not as good as it used to be, and more expensive.

Portions were small and not appetizing. Not to mention expensive

Great service and a delicious meal. Staff was very considerate about our dietary restrictions.

Our meal was extraordinary, the four pieces of smoked salmon, 2 cold and two of warm with maple was the best we had ever had! So tender and flavorful. Definitely a must!

Great food, professional knowledgeable staff, food and service exceeded my expectations.

We booked two nights at the Rimrock Resort to celebrate our 50th Anniversary, even if it was one year late, due to COVID-19 restrictions. Having a nice meal in the Primrose Dining Room seemed to be a perfect venue for our celebration and it exceeded our expectations.

Celebrating honeymoon

We were disappointed in our evening our here. The food was tasty but the service was disappointing. We were asked 3 times whether we had any allergies in the space of less than 5 minutes. Once by the hostess who seated us and twice by our server. The server was also a sommelier but was less than interested in helping with wine choices and given we had marked the occasion as our anniversary, help with a wine choice would have been appreciated.

Anniversary

Great service and good food.

Great service, excellent food. Portions appropriate. Highly recommend

The Easter dinner menu was lovely - just the right amount of food, not too rich and elegantly served. The waiting service was excellent. And they allowed us to space out the three courses, which we appreciated.

Food was delicious and portions generous. It is a celiac friendly establishment with attention paid to ensure your meal is safe for you. Wine list was extensive while nicely priced . Staff was friendly and fun.

Overall great meal. Only downside was the price point for the quality of food. My tenderloin was way overdone as well as almost a well done vs the medium rare I ordered.

Perfect way to celebrate our anniversary. Benoit was our server and he could not have made it any better. Did the chefs tasting and allowed us to make changes Would highly recommend to anyone looking for a weekend getaway in Banff and want an upscale dinner with excellent service

The duck was so good I cried a little.

If everyone wasn't so well dressed we would have licked our plates clean. Our food was so delicious, right from the starter to the dessert and we had zero regrets about chosing the Primrose as our dinner choice. Our server, Will was AMAZING as well which really added to the overall experience. We hope to be back!

The food just isn't good here. The scallop appetizer had dime size scallops, the steak came out over cooked. The linguine dish was so so. It was priced where the food should be exceptional and it just wasn't.

Just a chance to get out the city with my family cohort

The service and food was excellent!

Me and my daughter decided to treat ourselves after staying in Banff for a weekend getaway
The service was quick and excellent
Our food and drinks were delicious
Our server and manager made us feel welcomed and offered some excellent selections off the wine menu
I ended up by a wonderful, wine from south of France after the tastings !!
The lobster bisque and scallops are a must to try !!!!
Definitely would recommend
Plus you can’t forget the amazing dining views

It was very good

Good atmosphere, great food and excellent service. Our server Danny was very professional and friendly. Really enjoyed the restaurant

Delicious food. Relaxing atmosphere

Disappointing to say the least.
Screaming children, literally running around the restaurant.
Some people dressed really well and others in sweats and ball caps.
It would be a similar dining experience to what you would find at Smittys or a Rickis.
It was busy for the Valentines/family day long weekend.
Beautiful view of the skating rink.
Soup was lukewarm in a very hot bowl (under a warmer or microwaved?).
$49 for a lamb shank-stewed or maybe braised in the microwave as was not warm either. Would not recommend.
Linguine dish was lukewarm and not very flavourful.
Desserts were fantastic.
Overall definitely not the quality expected from the Rimrock name or for the price paid.
Upon booking several weeks ago it was mentioned that we were celebrating a 40th birthday. Some acknowledgment in any way would have been nice.
We enjoyed a nice bottle of wine and champagne but for $300 the food was disappointing and we will go else where next time.

William our server was helpful, was available when needed and did not overcrowd our space. The food was amazing. Overall a great night.

Service was excellent and the food was exceptional

Staff were very good! Our server was terrific!! Very helpful! And friendly.
Food was amazing!!
Had a great time!
Thank you!!

Excellent meal, service and ambience.
The Open table software needs reworking to make changes to a reservation. I was unable to change the reservation numbers (downwards) without rebooking a table. Needed to call in to make the change.

The manager was excellent and got us in after I accidentally cancelled the reservation.

Great food, service and ambiance!!! Highly recommended!!! We tried many restaurants in Banff and were very pleased with our experience at the Primrose. It became our number one choice. Definitely will be back.

We really enjoyed our family night out at the Primrose (yes! there is a kids menu).

Great food and outstanding service! Highly recommended. I had the scallops and the tenderloin - both great.

You can also use the hotel’s parkade if just going for dinner - you’ll get a voucher at the restaurant.

Amazing!!!

Overall the experience was good. My meal of pork belly and cheek was ok but not the best. Service was good and friendly.
We were sat by a window close to the entrance. The music choice of jazz from Stingray was not to my liking but what made it worse, we could hear the piano singer upstairs at the same volume level.
I would do again if staying at the hotel..

... food and service was exceptional...