Proof Kitchen and Lounge

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1. AS

   AllisonS

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food4service1ambience5

   Went for brunch on Saturday and food was good, but service was poor. Took about 20 min to get coffee then another 40 min for food. Coffee was cold too. Nice restaurant and good patio set up though.
   

   Proof Kitchen and LoungeResponded 2 days agoHi Allison, Thank you for taking the time to provide a note. I am happy to hear that the food was good. I appreciate you letting us know about your service and it sounds like we did not live up to our own standards for service. I you are able to provide us with more details of your visit, we would great appreciate it. You can reach me at lshields@proofwaterloo.c o m Kind regards, Lindsay General Manager
   

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2. AT

   AhuT

   1 review

   5.0

   1 review

   Dined on May 20, 2023

   overall5food5service5ambience5

   Was an amazing restaurant. Service was good, food was delicious.
   

   Proof Kitchen and LoungeResponded 6 days agoAhu, Thank you for the review and the rating. We are so thrilled you had such a great visit. We hope to see you again soon! Lindsay, General Manager
   

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3. EM

   EveM

   1 review

   3.0

   1 review

   Dined on May 20, 2023

   overall3food3service3ambience3

   We had a nice time at Proof kitchen and lounge. The strawberry fields mocktail was outstanding. However, the food and service was not as amazing as I remember it being. We had the fish and chips and the mushroom ravioli. The fish and chips was good, but nothing spectacular for the price. The mushroom ravioli was good but small portion. Overall, we had a positive experience.
   

   Proof Kitchen and LoungeResponded 6 days agoHi Eve, Thank you for taking the time to let us know about your experience. I happy to hear that you enjoyed our new Mocktail. In regards to service and the food, it sounds like we did not live up to our own standards on execution. I will review the menu items with the chef to ensure that we are providing the value and flavours that we are meant to. We hope you give us another try in the future. If you do, please ask for me as I would like to say hello. Kind regards, Lindsay, General Manager
   

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4. KM

   KerryM

   1 review

   3.0

   1 review

   Dined on May 20, 2023

   overall3food5service2ambience3

   It’s was very quiet in the restaurant yet it still took 20 min to get drinks to the table and then food was almost an hour. The servers were very pleasant and helpful with the menu , but seemed to take way too long to even try to order more drinks
   

   Proof Kitchen and LoungeResponded 6 days agoHI Kerry, Thank you for taking the time to provide us with a review and the feedback on the service timing and experience. I apologize for the timing of the food and drinks. It looks like you joined us on the 2nd day of our new menu and the team is still learning. I hope you consider giving us another try so that we can improve upon your last visit. Kind regards, Lindsay General Manager
   

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5. MK

   MargoK

   1 review

   5.0

   1 review

   Dined on May 19, 2023

   overall5food5service5ambience5

   The Proof Staff made our evening extremely enjoyable with fantastic service and delicious food and drink both before and after our theatre event. They were super about accommodating our group arriving and departing at various times and ensuring meals were served according to individual guests’ timelines and dietary needs.
   

   Proof Kitchen and LoungeResponded 6 days agoMargo, I am thrilled to hear that you and your group had such a great experience with us. Thank you for taking the time to give us a review. We hope to see you again at Proof. Lindsay, General Manager
   

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6. KW

   KaylaW

   1 review

   3.0

   1 review

   Dined on May 18, 2023

   overall3food2service4ambience5

   The atmosphere was nice the drinks were amazing the food was slightly burnt and not the best tasting
   

   Proof Kitchen and LoungeResponded 6 days agoHI Kayla, Thank you for your note. We were happy to hear that you loved your drinks. We are sorry to hear about the food being burnt and not up to our own standards for service. If you mentioned this to a server or manager, please let me know so I can follow up. If not, please next time bring this to our attention when you are dining so we can correct the situation and ensure you leave having enjoyed the menu. Kind regards, Lindsay General manager
   

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7. NC

   NicoleC

   1 review

   3.0

   1 review

   Dined on May 17, 2023

   overall3food4service2ambience3

   Restaurant has good food, yet service is pushy and ambience is fine.
   

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8. G

   Gaby

   Ottawa

   64 reviews

   vip
   5.0

   64 reviews

   Dined on May 16, 2023

   overall5food5service5ambience5

   Really enjoyed the meal and ambiance. The raviolis is a favorite of mine
   

   Proof Kitchen and LoungeResponded on May 18, 2023Hi Gaby, Thank you for joining us at Proof and taking the time to post a review. We hope we see you again soon! Lindsay, General Manager
   

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9. FG

   FrancineG

   1 review

   4.0

   1 review

   Dined on May 15, 2023

   overall4food5service5ambience3

   Found it was a bit loud and the seating was uncomfortable. After dinner we moved to the lounge and it was lovely.
   

   Proof Kitchen and LoungeResponded on May 17, 2023Hi Francine, Thank you for your note and for joining us. We will make note of the sound. I am glad to hear you enjoyed our lounge. We hope to see you again soon. Lindsay, General Manager
   

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10. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food2service4ambience5

    Do NOT order the mushrooms soup, pure salt. The calamari dish was great though.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Good afternoon, Thank you for letting us know about the soup. The soup usually sells quite well, so we will be sure to let our chef know. We are exciting that our menu will be changing this week so we hope to see you again to try some exciting new food. Lindsay General Manager
    

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11. JV

    JohnV

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food4service3ambience4

    We had booked a reservation and everything went well with our booking and table. The service was good, I received a wrong salad for dinner, it was replaced, I was also charged for a still water that we didn't receive, it was refunded. The food was very good overall, our party of four all agreed that they enjoyed their dinners, one had a beef burger meal, another a chicken burger meal a chicken caesar salad and a crispy chicken dinner. The overall cost of drinks and meals was a little above average, the drinks costs being the most expensive items, the average entree with beverage cost around $35-45. It was my first time at the restaurant, we did receive a discount as we we live a the Barrel Yards, we will return.
    

    Proof Kitchen and LoungeResponded on May 17, 2023Hi John, Thank you for taking the time to provide us your feedback. I'm sorry to hear about the few mistakes but I am happy to hear that the team corrected them for you. We are thrilled to hear that you will be returning soon. We are excited to announce a new menu launching tomorrow so be sure to come give it a try! Lindsay, General Manager
    

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12. AY

    AmberY

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service4ambience4

    This is the second time we have gone to Proof. The first time was good, but this second time was great. The food on this seasons menu was phenomenal, on the table we had the Nosh, Onion Bhajis, butter chicken, chicken supreme, salmon and the steak. Everyone was very happy with their meals and accompaniments. I was very impressed by the seasonal vegetables as you don't find many places that serve fiddleheads. We were on the patio on a cooler evening but the overhead heaters were great and the patio was nice a private.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Amber, Thanks for joining us for Mother's Day. We are so happy that you have a great experience. We have an exciting new menu launching later this week so come back and join us soon! Lindsay General Manager
    

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13. P

    Paul

    Nashville

    4 reviews

    4.0

    4 reviews

    Dined on May 14, 2023

    overall4food4service5ambience5

    Restaurant was beautiful, lovely washrooms. Service was outstanding. Food was delicious, but on the cool side.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Thank you for joining on on the weekend. We are glad to hear you had a great experience with us. We are looking forward to hosting you again soon! Lindsay, General manager
    

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14. MS

    MikeS

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Our food was very good. Service was excellent and we had a relaxing brunch on Mother’s Day.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Mike, Thanks for joining us for Mother's Day. We are so thrilled that you had a great visit. We hope to see you again soon! Kind regards, Lindsay General Manager
    

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15. D

    Derekw

    1 review

    3.0

    1 review

    Dined on May 13, 2023

    overall3food3service3ambience3

    Food was ok, it wasn't bad but it also wasn't something to write home about. Service-wise you can tell they're trying. They're clearly training at the moment and a little overwhelmed. Would come back in a couple months to see if their logistics are better sorted, likely caught them at a bad time.
    

    Proof Kitchen and LoungeResponded on May 15, 2023HI Derek, Thank you for the note and taking the time to write a review. We appreciate that you recognized that we are in a training period. We are excited to have a lot of new staff joining our great existing team. That you for your patience as we get the team up to speed. Looking forward to seeing you when you return. Lindsay, General Manager
    

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16. AM

    AmyM

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service4ambience5

    Very nice restaurant- amazing food. Service was slow even though it wasn’t busy
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Amy, Thank you for joining us this weekend. We are so happy to hear you had a great food. Thank you for the note on our service and we appreciate your patience. Looking forward to see you again soon, Lindsay, General manager
    

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17. LR

    LindaR

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on May 12, 2023

    overall4food4service4ambience4

    We were there for dinner. 10 of us for birthday and Mother’s Day celebration. Everything was lovely. What would have made it exceptional if somehow my 90 year old mom would have been recognized by the wait staff. Thanks
    

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18. SW

    SteveW

    Toronto

    9 reviews

    4.0

    9 reviews

    Dined on May 12, 2023

    overall4food4service5ambience5

    We dined during Happy hour until 6 pm. We enjoyed the wine and beer specials and 3 appetizers. The service was prompt and efficient and friendly!
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Steve, Thank you for joining us for Happy Hour and taking the time to provide a review. Looking forward to seeing you again soon. Lindsay, General Manager
    

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19. LC

    LauraC

    Toronto

    1 review

    4.0

    1 review

    Dined on May 10, 2023

    overall4food4service5ambience5

    The food was great. Will definitely come back to Proof.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Laura, Thank you for joining us and taking the time to post a review. Looking forward to seeing you again soon. Lindsay, General Manager
    

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20. JS

    JodyS

    1 review

    2.0

    1 review

    Dined on May 7, 2023

    overall2food4service1ambience3

    Service was terrible/ requested a booth to half booth on reso, we were given a two person table in the corner and when I asked, the host offered a smaller table, we then waited 15 mins for a server to even come to the table, 30 mins for 2 mimosas, another server who brought our charcuterie board and then grabbed our drinks in two seconds as our server Olivia had forgotten about them. In the two mins we had this server, she was delightful. Food was great but then Olivia brought a coffee for my friend that she didn’t order, merely mentioned that she may grab one later on… and charged us for it. As a previous server, the I would understand if it was busy but it was not busy at all. was extremely disappointing as someone who doenst get to brunch often.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Jody, Thank you for taking the time to provide us with this feedback. We apologize for your experience as it doesn't sound like we lived up to our own expectations. I am happy to discuss your visit further if you are willing. I can be reached at lshields@proofwaterloo.c o m Looking forward to speaking with you. Lindsay, General Manager
    

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21. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 5, 2023

    overall5food5service5ambience5

    Our server, Delaney, was a delight :) the food was delicious and the ambiance welcoming.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Thank you for joining us and taking the time to provide a review and letting us know how great Delaney was. We will pass that on! Looking forward to seeing you again soon. Lindsay, General Manager
    

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22. JD

    JD25

    Toronto

    6 reviews

    3.0

    6 reviews

    Dined on May 4, 2023

    overall3food4service2ambience3

    Lots of tasty options. Some of the portions are quite small. The curry was delicious. Not the most welcoming atmosphere and “ok” service. Could have just been an off day for the staff we interacted with.
    

    Proof Kitchen and LoungeResponded on May 15, 2023HI, Thank you for taking the time to provide us the feedback on your visit. I am happy to hear the food tasted great as well as the note regarding the portion sizes. We are launching a new menu on Thursday, so we hope you will be back to see us soon to try the new menu items. Lindsay, General Manager
    

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23. RX

    RachelX

    Toronto

    1 review

    4.0

    1 review

    Dined on May 4, 2023

    overall4food4service5ambience5

    Went for a weeknight dinner and it was great! Service was awesome, menu has some different options. My only complaint is that I got the vegan burger and it’s noted it is a Beyond Meat patty but instead it was what looked like a house made patty. It was pretty dry and starchy.
    

    Proof Kitchen and LoungeResponded on May 15, 2023HI Rachel, thank you for the note and we are great to hear you had a great dinner and service. We appreciate the details regarding the burger. We are launching a new menu on Thursday, and there is an awesome new Vegan burger, so we hope you will be back to see us soon to try the new menu items. Lindsay, General Manager
    

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24. NW

    NancyW

    1 review

    4.0

    1 review

    Dined on May 2, 2023

    overall4food5service4ambience4

    My husband and I both ordered the Costa Risotto and thought it was delicious! The service was very good, however, I was surprised that no one mentioned our anniversary since I had indicated this on my reservation. I was also surprised by a charge of $4.50 for a cup of tea (x2); this could easily be a complimentary service for your guests and this gesture would really help recommendations.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Nancy Thank you for joining us. We are thrilled to hear that the Costal Risotto was a hit. I apologize that we missed wishing you a Happy Anniversary. We hope you return soon and please ask for me directly. Lindsay, General Manager
    

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25. OD

    OakDiner

    Toronto

    58 reviews

    vip
    3.0

    58 reviews

    Dined on April 29, 2023

    overall3food3service2ambience2

    Very slow service for a moderately quiet space. Must have staffing issues. Waited 15 minutes after seating and water to see server. After that, quicker, as managers stepped in. Food was a bit ordinary and with the limited menu could have been much more flavourful with a bit more imagination and local focus. Likely caught them on a bad day.
    

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26. SW

    SteveW

    Toronto

    9 reviews

    5.0

    9 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5

    We enjoyed the food and wine that we ordered. I would highly recommend the pickeral and malted chips.
    

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27. RM

    RobM

    1 review

    3.0

    1 review

    Dined on April 22, 2023

    overall3food4service3ambience3

    Waited for a beer refill and 2 desserts. Did they forget? Too busy?
    

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28. b

    bdaygirl

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on April 21, 2023

    overall5food5service5ambience5

    Great food and very friendly staff! Enjoyed a wonderful birthday dinner
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hello, Thank you for the review. We are thrilled you joined us for your birthday and had a great time. We hope to see you again soon! Lindsay, General Manager
    

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29. DB

    DavidB

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on April 21, 2023

    overall4food5service4ambience5

    Great menu, menu is always a mix of interesting ideas put together nicely. Felt a bit rushed this last visit.
    

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30. BS

    BrianS

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 17, 2023

    overall5food5service5ambience5

    Always enjoy dining at Proof. Can’t wait until we have acceptable for patio dining.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Brian, Thanks for the note. We are also very excited for the patio to be open every day!. See you again soon! Lindsay, General Manager
    

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31. GL

    GerardL

    1 review

    5.0

    1 review

    Dined on April 16, 2023

    overall5food5service5ambience5

    Good brunch options, fantastic service - Izzy was great. Accommodated out setting request B moving us to a shady spot on the patio.
    

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32. DD

    DarekD

    Toronto

    13 reviews

    vip
    5.0

    13 reviews

    Dined on April 15, 2023

    overall5food5service5ambience5

    Love this place it always delivers on all fronts. Amazing service and food. Great servers!
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hi Derek, Thank you for the great review. Looking forward to seeing you again soon. Lindsay, General Manager
    

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33. RA

    RobandAngela

    Toronto

    1 review

    4.0

    1 review

    Dined on April 15, 2023

    overall4food4service5ambience4

    Our server was outstanding. Food was very good. A little noisy in the patio.
    

    Proof Kitchen and LoungeResponded on May 15, 2023Hello, Thanks for joining us. I am so please to hear that you received great service and food! We are excited to announce we are launching a new menu on Thursday. Be sure to some see the new menu items soon! Lindsay, General Manager
    

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34. JJ

    JwaJul

    Toronto

    4 reviews

    4.0

    4 reviews

    Dined on April 15, 2023

    overall4food4service4ambience5

    Love the ambiance at Proof Lounge. My meal was excellent and great service.
    

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35. KT

    KarenT

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on April 15, 2023

    overall3food3service3ambience4

    Saturday lunch for 6. Looked like only one server and we understand. She tried her best, she was friendly but so many things got missed. Like a pot of tea and the milk never came and had to ask again. Had to ask for our drink order again. Asked for birthday dessert on open table on line when making reservations so I did not need to ask again and of course I had to ask. We have been here before and just felt let down and would think twice about spending that amount of money again there.
    

    Proof Kitchen and LoungeResponded on May 15, 2023HI Karen, I apologize for my delayed response. Thank you for taking the time to tell us about your experience. I apologize about the service and that we missed some items such as the tea and the birthday dessert. I hope that you will consider giving us another try. If you do, please be sure to ask if I am in as I would be happy to speak with you. Kind regards, Lindsay, General Manager
    

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36. SM

    SteveM

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5

    Service was great, food was very good, portions were large, drinks and beer were excellent, was able to watch the J’s game. Was a very nice evening.
    

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37. JC

    JoanC

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 9, 2023

    overall5food4service5ambience5

    A lovely Sunday brunch with family. Excellent service, nice quiet atmosphere.
    

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38. CS

    ChrisS

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on April 7, 2023

    overall4food4service3ambience4

    Loved sharing the evening with my bridal party. Thank you very much.
    

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39. FM

    FernandoM

    Toronto

    9 reviews

    vip
    4.0

    9 reviews

    Dined on April 7, 2023

    overall4food3service5ambience5

    I love this place. Service is excellent. While dishes were well set and presented (fingerling potato piles was a great touch) the sweet biscuits had something wrong, an aftertaste. And without a good coffee machine operating it was disappointing. This review was asked by Opentable. I am not a frequent reviewer.
    

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40. S

    Shari

    Toronto

    1 review

    3.0

    1 review

    Dined on April 5, 2023

    overall3food3service3ambience4

    My group enjoyed the quieter atmosphere on Wednesday night after 7 pm. It took a little longer than we expected to receive appetizers. The prices are higher than average. Overall, a fair experience.
    

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