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  5. Upper West Side

5 Napkin Burger - Upper West Side

4.6
4.6
1406 Reviews
$30 and under
Burgers
5 Napkin Burger is a premium, full-service burger restaurant with a full craft beer & cocktail bar.

Make a reservation

2 people

10:00 p.m.


Booked 43 times today

Order delivery or takeout

Other options

  • Order online

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Burgers, Unspecified, Pub

  • Hours of Operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Phone number

    (212) 333-4488

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Executive Chef

    Andy D'Amico

  • Private party contact

    info@5napkin.com: (212) 757-2277 ext. 293

  • Neighbourhood

    Upper West Side

  • Cross Street

    West 84th Street

  • Parking Details

    Street parking with meters on Broadway

  • Public Transit

    1 train to 86th Street.

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 1,406 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.4Ambience
  • 4.3Value

NoiseModerate

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  1. JohnR

    New York Area

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    First time there. Went at the suggestion from a friend. Loved it!
  2. jocon111

    London

    15 reviews

    vip
    5.0

    15 reviews

    Dined 4 days ago

    overall5food5service5ambience4
    We eat here a lot. its our neighborhood Burger Joint. They just added a sushi bar which we haven't tried. Personally I wouldn't order a hamburger in a sushi bar or sushi in a Burger bar. Service is friendly and efficient. Noise can get really loud in a busy nuight.
  3. OpenTable Diner

    St. Louis

    1 review

    4.0

    1 review

    Dined on March 21, 2023

    overall4food5service4ambience4
    Food is always great. Our water glasses were empty for a while and we clearly did something to upset the busser who gave us the stare down at every point of interaction after the fact. Not sure what we did. We’ll be back since you have some of our favorite burgers.
  4. AngelaT

    Richmond

    1 review

    5.0

    1 review

    Dined on March 20, 2023

    overall5food5service5ambience5
    Delicious burgers and friendly atmosphere! We will be back!
  5. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 16, 2023

    overall5food5service5ambience5
    Love the food
  6. AndreaB

    New York Area

    43 reviews

    vip
    4.0

    43 reviews

    Dined on March 5, 2023

    overall4food4service4ambience4
    Everything was good. Very good burgers, the Asian salad was very good. Guacamole small but good. Fries were good. Kids were served first. Service good. O
  7. OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on March 5, 2023

    overall3food4service5ambience2
    There was one staff member who wasn’t particularly pleasant. Everyone else was wonderful
  8. JonnyB

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5
    As always, a great day to have lunch here and the food and service were great. Always love the ambiance!
  9. Duderino

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on February 15, 2023

    overall5food5service5ambience4
    Great burgers, sandwiches, salads, desserts. Our server was courteous, attentive and efficient. We will definitely be back!
  10. ArleneH

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5
    We loved 5Napkin burger! Lots of vegetarian choices and the food was excellent!
  11. KrishnaO

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5
    Excellent food. Great service. Took my kids and we enjoyed the delicious burgers and ranch chicken and red velvet shake celebrating Vday. Cool ambiance as well. Will come again.
  12. Raeanne

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on February 12, 2023

    overall1food1service1ambience1
    The restaurant was closed
  13. EricM

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on February 10, 2023

    overall5food5service5ambience5
    I Love This location. I can never say enough great things about this location. The food is great, the service is warm, friendly and timely. The manager is always moving through the place greeting the patrons and they are very attentive to the customers. It’s so good, I literally want to tip everyone from the wait staff, to the busboy to the kitchen staff. It is top notch service from extra to exit!!
  14. CailinL

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2023

    overall5food5service5ambience5
    The burgers were great! The crinkle fries are surprisingly mediocre. They are probably meant to be enjoyed as a way to get toppings in your mouth and not by themselves. Over all a fun and delicious meal!
  15. PamelaB

    Western NC

    3 reviews

    3.0

    3 reviews

    Dined on February 2, 2023

    overall3food3service5ambience5
    Burgers good but not great. Fries cold. Service stellar, atmosphere fun, booth comfy.
  16. OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 24, 2023

    overall5food5service5ambience5
    Excellent service, location and food of course. Highlights: Original Cheeseburger & the Chocolate Milkshake. Incredible.
  17. Nyfoodygirl

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on January 21, 2023

    overall4food5service5ambience3
    Great menu! Food is above average and fairly priced for NYC. Aside from being too loud for conversation and no place to put our coats…I liked it. I will never take a foursome or even a good friend there though. It’s just too loud. But if you go by yourself or with your significant other for an after work—don’t -want-to-cook night and sit at the bar (which is lovely), it’s a great choice.
  18. GraceC

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5
    Our waitress Sabina was wonderful!! The food was delicious and the ambiance was perfect.
  19. Nicholas

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food4service4ambience4
    Took a group of 5 here for restaurant week. Plenty of food for the $30 dinner special ; their patty melt was very good but quite cheesy. They have a surprisingly large selection of liquor.
  20. RobinJ

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5
    Love this place.
  21. cachicoco

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on January 18, 2023

    overall5food5service5ambience5
    Food was awesome ! Service was excellent! Always a wonderful time when dining here ! Never a bad time
  22. niccid

    London

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service4ambience5
    Great food and service. Loved the truffle burger.
  23. OpenTable Diner

    New York Area

    31 reviews

    vip
    5.0

    31 reviews

    Dined on December 31, 2022

    overall5food5service5ambience4
    Best hamburger anywhere. Can’t guarantee that if you don’t eat it rare but mine was superb.
  24. AshleyL

    Greensboro

    10 reviews

    5.0

    10 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5
    One of our favorite places to eat in upper Manhattan. The food was delicious, the drinks amazing, and the service was great. We liked it so much we booked dinner again for later in the week. You really need to try the poke with chip, so delicious!
  25. OpenTable Diner

    Miami - Dade

    2 reviews

    5.0

    2 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5
    Everything about 5 NB was really great. The hostess was super friendly and accommodating in seating us. The waiter (Andres) was also very friendly and incredibly attentive. All of that BEFORE the food! Everything we ordered was REALLY tasty and prepared perfectly. Add to all of this the great vibe that the music and lighting created and overall awesome experience. Definitely recommend!!
  26. Shellshell

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5
    Amazing!!!! Such good food! HD xmas dinner here with my family. Would do it again
  27. OpenTable Diner

    Charlotte

    5 reviews

    5.0

    5 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5
    Great customer service and burgers were outstanding!
  28. AnnF

    New York Area

    23 reviews

    vip
    5.0

    23 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5
    What is it about this place? Wheelchair? No problem. Strollers? Terrific. Want to put vinegar on all your food? Go for it. Menu has something for everyone and people who work here are kind and easy. Its not quiet and its not romantic but it is happy, embracing and reliable. My kind of neighborhood joint.
  29. Ryan

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5
    We had a great experience here. The staff members were very attentive and the food was excellent. We really enjoyed the atmosphere too - not too noisy, great lighting. It was just what we were hoping for on the upper west side.
  30. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 15, 2022

    overall5food5service5ambience5
    It was a birthday get together.
  31. StephenS

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on December 9, 2022

    overall5food5service5ambience5
    Great restaurant with wonderful food and portions! Very good service!
  32. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service4ambience5
    Casual yet high quality food! Great place for a burger! Cool vibe!
  33. DeanG

    1 review

    4.0

    1 review

    Dined on December 3, 2022

    overall4food4service5ambience4
    As a first time visitor to New York we wanted to try a burger and we did. The only disappointment we only got one napkin😀
  34. NYCMaven

    New York Area

    26 reviews

    vip
    5.0

    26 reviews

    Dined on December 3, 2022

    overall5food5service5ambience4
    GREAT local place and a good value. Disappointed that we made a reservation on OpenTable, requesting a booth, and they stuck us in a tiny table on top of someone else. They then tried to move us to table next to the door the delivery guys use and it was freezing. Finally, we opted to sit at the bar, where it was warm and where we got great service. But they should find ways to honor reservations and make the surroundings more comfortable!
  35. rcm1

    Washington DC

    51 reviews

    vip
    5.0

    51 reviews

    Dined on December 2, 2022

    overall5food5service5ambience5
    I love the matzoh ball soup!
  36. JudithC

    New York Area

    22 reviews

    vip
    5.0

    22 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5
    Usually go to the Hell's Kitchen location and the UWS location was perfect as it wasn't as crazy due to the Thanksgiving Weekend crowd at Mid-town. Same delicious food that has something for everyone. Total Vegan burger option allows everyone to enjoy a "burger" and Turkey burger over salad is always my go-to order. Fun ambiance makes for a great dining experience. Highly recommend
  37. JimA

    New York Area

    26 reviews

    vip
    4.0

    26 reviews

    Dined on November 25, 2022

    overall4food4service4ambience4
    Excellent lunch at 5 Napkin….great burgers and service. Highly recommended 👍🏻
  38. SheridanB

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5
    Amazing time so thankful they were open on my birthday which unfortunately fell on thanksgiving. Amazingly kind staff and very attentive
  39. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service4ambience5
    Great lunch! A couple of our friends were vegan and they had great options for them as well.
  40. Njprof5

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on November 24, 2022

    overall3food2service3ambience4
    We have been coming to this 5 Napkin location every year on the night before thanksgiving for many years now. This year was a bit of a disappointment. The food just was not as good. Requests re temperatures and toppings were not honored. Fries portions were small and just not hot. Overall it was just ok. And probably the least crowded we have ever seen it so I don’t think it was caused by the crowd. It has me thinking we may need a new tradition for the night before Thanksgiving.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Screening

    • Staff is vaccinated

FAQs

You can order delivery directly from 5 Napkin Burger - Upper West Side using the Order Online button. 5 Napkin Burger - Upper West Side also offers takeout which you can order by calling the restaurant at (212) 333-4488.

5 Napkin Burger - Upper West Side is rated 4.6 stars by 1406 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:00 p.m.


Booked 43 times today

Order delivery or takeout

Other options

  • Order online
Google Map for 5 Napkin Burger - Upper West Side

2315 Broadway, New York, NY 10024

Dining areas

Additional information

  • Cross Street

    West 84th Street

  • Neighbourhood

    Upper West Side

  • Hours of Operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Cuisines

    Burgers, Unspecified, Pub

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Street parking with meters on Broadway

  • Public Transit

    1 train to 86th Street.

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Executive Chef

    Andy D'Amico

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

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