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8UP igLOUISVILLE, Louisville, KY
0

8UP igLOUISVILLE

4.2
4.2
101 Reviews
$50 and over
Contemporary American
Top tags:
Welcome to 8Up's signature Igloo dining experience. Click below to see information about our available time slots, and corresponding food and beverage minimum obligations.

Enjoy choosing from eight private and fully enclosed igloos, all with a unique theme. Each igloo has a small heater for your comfort, but WE SUGGEST YOU BUNDLE UP if it's cold! Igloos seat up to 8 people.

Reservations are available daily following the below times & net food & beverage minimums. Reservations starting at 7:30pm are 21 & over.

Exclusive of tax & gratuity.

Sunday - Thursday
5pm - 7pm - $250
5:30pm - 7:30pm - $250
6pm - 8:00pm - $250
7:30pm - 10pm - $300
8pm - 10pm - $300

Friday - Saturday
5pm - 7pm - $300
5:30pm - 7:30pm - $300
6pm - 8:00pm - $300
8pm - 10:30pm - $500
9pm - 11:30pm - $500

Cancellations done 24hrs in advance receive full refunds. No shows and late cancellations are subject to a $50 per person charge.

Make a reservation

2 people
7:00 p.m.
Booked 2 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Contemporary American

  • Hours of Operation

    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (502) 631-4180

  • Website

    http://www.8uplouisville.com/

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Executive Chef

    Chef Henry Wesley

  • Catering

    The restaurant is connected via elevator to the Henry Clay Event Center, providing 30,000 square feet of meeting space. This includes two elegant ballrooms and six meeting rooms. The Henry Clay was originally built in 1924, and has been completed renovated to peak historical condition. 8UP is one of the preferred caterers for all events at the Henry Clay.

  • Private party facilities

    We host private events, holiday parties, corporate events, birthday celebrations, rehearsal dinners, and more. We offer igloo & rooftop buyouts, but they book up fast! The Garden Room is connected to the rooftop, providing a private dining space for up to 60 (515 Square Feet) and a semi private fire pit and outdoor seating. The Board Room is located in the Lounge, providing a private dining space for up to 75 (600 Square Feet). The Lounge is available for a buy out, providing space for up to 150 (2,375 Square Feet). The Dining Room is available for a buy out, providing space for up to 125 (1,060 Square Feet).

  • Location

    350 W Chestnut St, Louisville, KY 40202

  • Neighbourhood

    Downtown Louisville

  • Cross Street

    4th street & Chestnut

  • Parking Details

    Access to the Clay Commons Parking Garage is located on Chestnut Street between 3rd Street & 4th Street. Turn right at the Hilton Garden Inn entrance; To self park continue straight and turn right to enter the parking garage.Meter parking is available in front of the hotel.

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wine

What 101 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.1Food
  • 4.5Service
  • 4.4Ambience
  • 3.9Value

Noise • Moderate

Loved For

  • Central Kentucky

    Good for business meals

  • Central Kentucky

    Good for groups

  • Central Kentucky

    Great for outdoor dining

  • Central Kentucky

    Good for special occasions

  • Louisville

    Good for business meals

  • Louisville

    Good for groups

  • Louisville

    Hot spot

  • Louisville

    Great for outdoor dining

  • Louisville

    Great for scenic views

  • Louisville

    Good for special occasions

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Filters

  1. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Had an amazing time! Beautiful view and did was excellent!
  2. OT

    OpenTable Diner

    Louisville

    1 review

    4.0

    1 review

    Dined on January 14, 2023

    overall4food4service5ambience4
    It was fun- got lots of food and drink for our $. Igloo was a tiny bit chilly (temp outside was around 30 degrees). Blankets were a nice touch. Uno cards, fake fireplace, twinkle lights, and comfy chairs made it fun. Overall a really great night. I would do it again.
  3. TO

    TearaO

    Louisville

    1 review

    5.0

    1 review

    Dined on December 28, 2022

    overall5food5service4ambience5
    Very much enjoyed our igloo experience. The ambience is unique and very nice. Would definitely recommend 8Up Igloos.
  4. OT

    OpenTable Diner

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on December 28, 2022

    overall1food1service3ambience1
    I was disappointed in my experience in the Igloo. Our lights didn’t work in there first of all. We weren’t aware there was a 2 hour limit and we were rudely told we were an hour over our limit. Then someone else rudely came in as we were getting ready to leave and told us they were closed and we needed to leave. She then made a snarky comment to us as we were walking out. The food was not good. The salads were drenched in dressing and they were 20 min later than the rest of our food. The pizza was rubbery, and the salmon was dry. I will NOT be returning.
  5. PY

    PamY

    1 review

    4.0

    1 review

    Dined on December 26, 2022

    overall4food5service5ambience5
    Great food, drinks, service! Only complaint is the 1st igloo they say us in had wet seats, my pants got wet n it was quite cold that night. I would suggest a little more heat capabilities, especially at our feet areas. But we will bring other friends back!
  6. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 26, 2022

    overall4food5service5ambience5
    The place is beautiful. Food amazing. Service was awesome. But the igloos have condensation & drip water on you & the chairs. Our feet got cold. But I loved the view.
  7. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on December 21, 2022

    overall5food4service5ambience5
    Had reservations for the igloo experience, seated eight of us comfortably, the igloo was warm got little cool when door opened but it was comfortable. Service was great very polite young lady kept checking on us and making sure we good. Ordered the spinach appetizer which was very good. The short ribs was tender and full Of flavor, the shrimp and grits was good although could used little salt. Overall we had a great time and would do it again
  8. KW

    KellyW

    Louisville

    1 review

    5.0

    1 review

    Dined on December 19, 2022

    overall5food5service4ambience5
    We rented an igloo for a work Christmas party. Sat 8 of us comfortably. Had a great view of 4th street live. Food was AMAZING! Server seemed a little overwhelmed but it was ok, we were patient. Would absolutely rent an igloo for an event again, just dress accordingly!!
  9. OT

    OpenTable Diner

    Louisville

    1 review

    4.0

    1 review

    Dined on December 18, 2022

    overall4food4service5ambience5
    They were out of a lot of the appetizers and some food choices our shrimp and grits were cold!!! The waiter was very good and the atmosphere was great
  10. CS

    CaseyS

    1 review

    1.0

    1 review

    Dined on December 18, 2022

    overall1food1service1ambience2
    We reserved an igloo for a party of 8. We waited one hour and ten minutes for drinks. At that time, I asked about our appetizer order, and our waiter advised “he was just told they were out of what we ordered!”. Starving, we decided to leave. I stopped at the bar to ask to see the manager to ensure my card wouldn’t be charged for the sitting fee and there was no apology or anything. In fact, one of the bartenders was overheard talking poorly about our party for choosing to leave the venue. Horrible service and experience. It’s a shame because this used to be a great venue.
  11. MR

    MauigalRN

    Louisville

    5 reviews

    5.0

    5 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5
    Fun evening in the IgLou, as usual. We go every Christmas season. Great food, excellent service, and lovely atmosphere. Highly recommend. Get the Pear and Blue Cheese Pizza!
  12. OT

    OpenTable Diner

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5
    It was an amazing night!!! We dined in an igloo and the MOST amazing service!
  13. AG

    AG123

    Louisville

    1 review

    2.0

    1 review

    Dined on November 4, 2022

    overall2food2service2ambience3
    The only thing worth going to 8UP is the ambience. The food and service is poor.
  14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 20, 2022

    overall4food5service5ambience4
    Excelente servicio
  15. TA

    TAMMYS

    Louisville

    1 review

    5.0

    1 review

    Dined on February 26, 2022

    overall5food5service5ambience5
    Our experience at 8UP igLOUISVILLE was amazing. The service was great and the food and prices were outstanding. Just a great venue. Highly recommended!
  16. L

    Latoya

    Louisville

    10 reviews

    4.0

    10 reviews

    Dined on February 24, 2022

    overall4food3service5ambience5
    We did the Igloo. It was great for the experience but the food was “ok” for as much as it costs.
  17. AS

    AmandaS

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 24, 2022

    overall5food5service5ambience5
    Our server Michael was fabulous! The whole night was perfect!
  18. g

    girlsnight

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    overall5food5service5ambience3
    Love the igloo experience! I have done this several times, but I will say it needs some outdoor music!! :)
  19. OT

    OpenTable Diner

    Louisville

    5 reviews

    vip
    3.0

    5 reviews

    Dined on February 20, 2022

    overall3food2service4ambience5
    Reserved an igloo on a Saturday night in February. The lights and atmosphere are fun, but it was quite chilly even in coats that evening. The drinks were great, our server was great, but the food was sub-par and very expensive. This would probably be a hit if you were buying your own drinks and not spending for a meal for two. Our group ranged in age from 39-69. We may just be aging out of “experience dining,” lol! I have eaten at 8up once before, pre-COVID, and it was much better in terms of food and value. However, we dined inside and I believe the menu was more expansive and not so high.
  20. S

    Stephanie

    Louisville

    1 review

    1.0

    1 review

    Dined on February 19, 2022

    overall1food1service1ambience2
    While the igloo was a neat idea, the service was really poor. Our drinks came with sticky fingerprints around the rim of the glasses, our server treated us like an inconvenience and came by every 20 minutes or so to drop off drinks/food, then tried to rush us out 45 minutes before our time slot was up. Not a great value, and could have gotten better food, drinks and service just about anywhere else. Would not recommend- such a disappointing way to spend $500 with our friends.
  21. HK

    HayleyK

    1 review

    3.0

    1 review

    Dined on February 19, 2022

    overall3food2service2ambience3
    Atmosphere was different and fun. Food was just average, limited on options, and was pricey. Drinks were good and averagely priced.
  22. MB

    MatthewB

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5
    The absolute best dining experience I've had. 100% suggest it as a nice dinner date
  23. JP

    JustinP

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food2service5ambience4
    We really enjoyed ourselves. Our Server, Kylie I think was her name, went above and beyond. She was so polite and kind. She even offered to take good photos of us. I nearly had a perfect experience if it wasn’t for the Lamb Ribs, way too fatty and not enough flavor.
  24. FI

    FoodIsLife

    Philadelphia

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food3service5ambience3
    The igloo we were sat in had low ottomans instead of chairs and a low coffee table. The food and drinks were ok, nothing special. I don't think we'll be back.
  25. JA

    JACKA

    Louisville

    12 reviews

    vip
    4.0

    12 reviews

    Dined on February 12, 2022

    overall4food4service5ambience3
    great service and good food. a little pricey and cold in the igloos. bring a blanket.
  26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5
    Went for my husband’s birthday and had a great time. Food was amazing and service was top notch.
  27. NB

    NicoleB

    1 review

    2.0

    1 review

    Dined on February 8, 2022

    overall2food1service5ambience5
    Over priced food and drinks. No one wants to $18 for chicken tenders on a sandwich or $35 for 3 shrimp.
  28. OT

    OpenTable Diner

    Minneapolis

    4 reviews

    4.0

    4 reviews

    Dined on January 29, 2022

    overall4food2service3ambience5
    The igloo was decorated lovely. The food was mediocre at best. The beet salad had ginormous beets, very little arugula. Everything was way over spiced. I love hot and spicy things but the chef got a little heavy handed with the paprika on the shrimp and grits. I would go for drinks but not for a meal. The overall igloo experience and atmosphere was neat.
  29. OT

    OpenTable Diner

    Indiana

    30 reviews

    vip
    4.0

    30 reviews

    Dined on January 21, 2022

    overall4food3service4ambience4
    Pizza was delicious! Igloos were fun! Wish the menu was a bit more expansive. Views are awesome!
  30. MC

    MelissaC

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on January 16, 2022

    overall5food5service5ambience5
    My friends and family and I had the most magical experience at Iglou! It was snowing, the food was delicious, and it was so nice to have our own spot to be loud and ridiculous in. Highly recommend.
  31. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on January 16, 2022

    overall3food3service4ambience4
    Love the space. I always find that service is slow. For the first hour or so we were one of only a few tables there and it still took about 15 minutes after we ordered to get get our drink order. It’s been that way since 8Up opened a few years ago.
  32. CE

    ClaireE

    1 review

    4.0

    1 review

    Dined on January 15, 2022

    overall4food5service5ambience4
    Really cool experience. Good service. Great food. A little pricey but worth it for the overall experience
  33. OT

    OpenTable Diner

    Louisville

    1 review

    vip
    3.0

    1 review

    Dined on January 2, 2022

    overall3food3service4ambience4
    Food was cold. Understaffed. Server tried her best. Need another heater in the igloo.
  34. b

    bear

    Louisville

    1 review

    1.0

    1 review

    Dined on January 2, 2022

    overall1food1service1ambience1
    Although reservations were made well in advance and a confirmation email was received the day before- NO ONE BOTHERED TO LET US KNOW THE RESTAURANT WAS CLOSED- we had friends that had made hotel reservations and thankfully inquired at the checkin desk regarding the anticipated evening. They were informed that the restaurant was closed and fortunately received a full reimbursement of their room charge and drove back home. We found out that at least four other parties were so rudely aware of the closure as well.
  35. OT

    OpenTable Diner

    Jacksonville

    6 reviews

    vip
    1.0

    6 reviews

    Dined on January 2, 2022

    overall1food1service1ambience1
    Took our reservation for the New Year however upon our arrival we saw a sign on the hotel lobby door saying they were closed. No notice, no reservation cancellation, absolutely zero communication from this place OR open table. Managed to find a place that could take us for the holiday however couldn’t book that reservation because I had an active one with this place…that I couldn’t cancel because open table would only let the restaurant cancel…the restaurant that was closed. Not exactly sure who dropped the ball or if it was both parties but they dang sure almost ruined New Year’s Day. Disappointed to say the least. Being closed is fine, but let the people know who have booked and confirmed reservations with you within 24 hours of their reservation time.
  36. HP

    HopeP

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on January 2, 2022

    overall1food1service1ambience1
    I made a reservation for Saturday January 1, 2022 through OpenTable and also confirmed the reservation the day before. We took and paid for an Uber to get to the restaurant from our hotel. When arriving we were told that the restaurant was closed. We were very disappointed that no one called to let us know this prior so we wouldn’t have paid for an Uber and could have arranged different reservations at another restaurant. The restaurant is attached to a hotel and the front desk worker was extremely nice and apologetic even though this wasn’t her fault. She also arranged for the hotel van to take us back to our hotel so we weren’t out anymore money. I was very thankful for her help.
  37. AA

    AprilA

    1 review

    1.0

    1 review

    Dined on January 1, 2022

    overall1food1service1ambience1
    I had a reservation on the evening of January 1st at 5:30 pm. I made these reservations some time ago and have attached my confirmation below. We paid a $300 reservation fee, arranged a baby sitter, and planned to stay a night in the Hilton only to show up and be told that the restaurant was closed and no one was available to talk to. I hope you understand my frustration of going to all of these efforts and a long drive to only be turned away. You can reach me at 812-557-9010 to discuss. Although your hours of operation state you have been open I have called and sent Facebook messages with no response. I would appreciate a resolution to the service issue timely. I have been calling, emailing, and sending Facebook messages for the last three days with no response.
  38. OT

    OpenTable Diner

    Louisville

    2 reviews

    2.0

    2 reviews

    Dined on January 1, 2022

    overall2food2service5ambience2
    So the server was great but everything else was terrible. Food was bad. They were out of everything…drinks, desserts. Wine was served in plastic. No table to eat on in the igloo. Just a little table that was knee level. For $500 an igloo it was a total rip off.
  39. BS

    BrianS

    1 review

    4.0

    1 review

    Dined on December 31, 2021

    overall4food3service5ambience5
    My daughters had a good time !!! They got to take good pictures
  40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 27, 2021

    overall5food5service5ambience5
    I can definitely say that it was worth the 💰 money!

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily

  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables

  • Screening

    • Sick staff prohibited in the workplace

FAQs

8UP igLOUISVILLE offers takeout which you can order by calling the restaurant at (502) 631-4180.

8UP igLOUISVILLE is rated 4.2 stars by 101 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 2 times today
Google Map for 8UP igLOUISVILLE

350 W Chestnut St, Louisville, KY 40202

Additional information

  • Cross Street

    4th street & Chestnut

  • Neighbourhood

    Downtown Louisville

  • Hours of Operation

    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Cuisines

    Contemporary American

  • Dining style

    Casual Elegant

  • Dress Code

    Casual Dress

  • Parking Details

    Access to the Clay Commons Parking Garage is located on Chestnut Street between 3rd Street & 4th Street. Turn right at the Hilton Garden Inn entrance; To self park continue straight and turn right to enter the parking garage.Meter parking is available in front of the hotel.

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Executive Chef

    Chef Henry Wesley

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wine

  • Website

    http://www.8uplouisville.com/

  • Phone number

    (502) 631-4180

  • Catering

    The restaurant is connected via elevator to the Henry Clay Event Center, providing 30,000 square feet of meeting space. This includes two elegant ballrooms and six meeting rooms. The Henry Clay was originally built in 1924, and has been completed renovated to peak historical condition. 8UP is one of the preferred caterers for all events at the Henry Clay.

  • Private party facilities

    We host private events, holiday parties, corporate events, birthday celebrations, rehearsal dinners, and more. We offer igloo & rooftop buyouts, but they book up fast! The Garden Room is connected to the rooftop, providing a private dining space for up to 60 (515 Square Feet) and a semi private fire pit and outdoor seating. The Board Room is located in the Lounge, providing a private dining space for up to 75 (600 Square Feet). The Lounge is available for a buy out, providing space for up to 150 (2,375 Square Feet). The Dining Room is available for a buy out, providing space for up to 125 (1,060 Square Feet).

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