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8UP igLOUISVILLE, Louisville, KY

8UP igLOUISVILLE

3.9
3.9
88 Reviews
$50 and over
Contemporary American
Welcome to 8Up's signature Igloo dining experience. Click below to see information about our available time slots, and corresponding food and beverage minimum obligations.

Enjoy choosing from eight private and fully enclosed igloos, all with a unique theme. Each igloo has a small heater for your comfort, but WE SUGGEST YOU BUNDLE UP if it's cold! Igloos seat up to 8 people.

Reservations are available daily following the below times & net food & beverage minimums. Reservations starting at 7:30pm are 21 & over.

Exclusive of tax & gratuity.

Sunday - Thursday
5pm - 7pm - $250
5:30pm - 7:30pm - $250
6pm - 8:30pm - $250
7:30pm - 10pm - $300
8pm - 10pm - $300

Friday - Saturday
5pm - 7pm - $300
5:30pm - 7:30pm - $300
6pm - 8:30pm - $300
8pm - 10:30pm - $500
9pm - 11:30pm - $500

Cancellations done 24hrs in advance receive full refunds. No shows and late cancellations are subject to a $50 per person charge.

Make a reservation

2 people

10:30 p.m.


Booked 7 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Contemporary American

  • Hours of Operation

    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (502) 631-4180

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Executive Chef

    Chef Henry Wesley

  • Catering

    The restaurant is connected via elevator to the Henry Clay Event Center, providing 30,000 square feet of meeting space. This includes two elegant ballrooms and six meeting rooms. The Henry Clay was originally built in 1924, and has been completed renovated to peak historical condition. 8UP is one of the preferred caterers for all events at the Henry Clay.

  • Private party facilities

    We host private events, holiday parties, corporate events, birthday celebrations, rehearsal dinners, and more. We offer igloo & rooftop buyouts, but they book up fast! The Garden Room is connected to the rooftop, providing a private dining space for up to 60 (515 Square Feet) and a semi private fire pit and outdoor seating. The Board Room is located in the Lounge, providing a private dining space for up to 75 (600 Square Feet). The Lounge is available for a buy out, providing space for up to 150 (2,375 Square Feet). The Dining Room is available for a buy out, providing space for up to 125 (1,060 Square Feet).

  • Neighbourhood

    Downtown Louisville

  • Cross Street

    4th street & Chestnut

  • Parking Details

    Access to the Clay Commons Parking Garage is located on Chestnut Street between 3rd Street & 4th Street. Turn right at the Hilton Garden Inn entrance; To self park continue straight and turn right to enter the parking garage.Meter parking is available in front of the hotel.

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wine

What 88 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on all time ratings
  • 3.8Food
  • 4.1Service
  • 4.2Ambience
  • 3.5Value

NoiseModerate

Sort by

Filters

  1. AG

    AG123

    Louisville

    1 review

    2.0

    1 review

    Dined on November 4, 2022

    overall2food2service2ambience3
    The only thing worth going to 8UP is the ambience. The food and service is poor.
  2. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 20, 2022

    overall4food5service5ambience4
    Excelente servicio
  3. TA

    TAMMYS

    Louisville

    1 review

    5.0

    1 review

    Dined on February 26, 2022

    overall5food5service5ambience5
    Our experience at 8UP igLOUISVILLE was amazing. The service was great and the food and prices were outstanding. Just a great venue. Highly recommended!
  4. L

    Latoya

    Louisville

    10 reviews

    4.0

    10 reviews

    Dined on February 24, 2022

    overall4food3service5ambience5
    We did the Igloo. It was great for the experience but the food was “ok” for as much as it costs.
  5. AS

    AmandaS

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 24, 2022

    overall5food5service5ambience5
    Our server Michael was fabulous! The whole night was perfect!
  6. g

    girlsnight

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    overall5food5service5ambience3
    Love the igloo experience! I have done this several times, but I will say it needs some outdoor music!! :)
  7. OT

    OpenTable Diner

    Louisville

    5 reviews

    vip
    3.0

    5 reviews

    Dined on February 20, 2022

    overall3food2service4ambience5
    Reserved an igloo on a Saturday night in February. The lights and atmosphere are fun, but it was quite chilly even in coats that evening. The drinks were great, our server was great, but the food was sub-par and very expensive. This would probably be a hit if you were buying your own drinks and not spending for a meal for two. Our group ranged in age from 39-69. We may just be aging out of “experience dining,” lol! I have eaten at 8up once before, pre-COVID, and it was much better in terms of food and value. However, we dined inside and I believe the menu was more expansive and not so high.
  8. S

    Stephanie

    Louisville

    1 review

    1.0

    1 review

    Dined on February 19, 2022

    overall1food1service1ambience2
    While the igloo was a neat idea, the service was really poor. Our drinks came with sticky fingerprints around the rim of the glasses, our server treated us like an inconvenience and came by every 20 minutes or so to drop off drinks/food, then tried to rush us out 45 minutes before our time slot was up. Not a great value, and could have gotten better food, drinks and service just about anywhere else. Would not recommend- such a disappointing way to spend $500 with our friends.
  9. HK

    HayleyK

    1 review

    3.0

    1 review

    Dined on February 19, 2022

    overall3food2service2ambience3
    Atmosphere was different and fun. Food was just average, limited on options, and was pricey. Drinks were good and averagely priced.
  10. MB

    MatthewB

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5
    The absolute best dining experience I've had. 100% suggest it as a nice dinner date
  11. JP

    JustinP

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food2service5ambience4
    We really enjoyed ourselves. Our Server, Kylie I think was her name, went above and beyond. She was so polite and kind. She even offered to take good photos of us. I nearly had a perfect experience if it wasn’t for the Lamb Ribs, way too fatty and not enough flavor.
  12. FI

    FoodIsLife

    Philadelphia

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food3service5ambience3
    The igloo we were sat in had low ottomans instead of chairs and a low coffee table. The food and drinks were ok, nothing special. I don't think we'll be back.
  13. JA

    JACKA

    Louisville

    12 reviews

    vip
    4.0

    12 reviews

    Dined on February 12, 2022

    overall4food4service5ambience3
    great service and good food. a little pricey and cold in the igloos. bring a blanket.
  14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5
    Went for my husband’s birthday and had a great time. Food was amazing and service was top notch.
  15. NB

    NicoleB

    1 review

    2.0

    1 review

    Dined on February 8, 2022

    overall2food1service5ambience5
    Over priced food and drinks. No one wants to $18 for chicken tenders on a sandwich or $35 for 3 shrimp.
  16. OT

    OpenTable Diner

    Minneapolis

    4 reviews

    4.0

    4 reviews

    Dined on January 29, 2022

    overall4food2service3ambience5
    The igloo was decorated lovely. The food was mediocre at best. The beet salad had ginormous beets, very little arugula. Everything was way over spiced. I love hot and spicy things but the chef got a little heavy handed with the paprika on the shrimp and grits. I would go for drinks but not for a meal. The overall igloo experience and atmosphere was neat.
  17. OT

    OpenTable Diner

    Indiana

    26 reviews

    vip
    4.0

    26 reviews

    Dined on January 21, 2022

    overall4food3service4ambience4
    Pizza was delicious! Igloos were fun! Wish the menu was a bit more expansive. Views are awesome!
  18. MC

    MelissaC

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on January 16, 2022

    overall5food5service5ambience5
    My friends and family and I had the most magical experience at Iglou! It was snowing, the food was delicious, and it was so nice to have our own spot to be loud and ridiculous in. Highly recommend.
  19. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on January 16, 2022

    overall3food3service4ambience4
    Love the space. I always find that service is slow. For the first hour or so we were one of only a few tables there and it still took about 15 minutes after we ordered to get get our drink order. It’s been that way since 8Up opened a few years ago.
  20. CE

    ClaireE

    1 review

    4.0

    1 review

    Dined on January 15, 2022

    overall4food5service5ambience4
    Really cool experience. Good service. Great food. A little pricey but worth it for the overall experience
  21. OT

    OpenTable Diner

    Louisville

    1 review

    vip
    3.0

    1 review

    Dined on January 2, 2022

    overall3food3service4ambience4
    Food was cold. Understaffed. Server tried her best. Need another heater in the igloo.
  22. b

    bear

    Louisville

    1 review

    1.0

    1 review

    Dined on January 2, 2022

    overall1food1service1ambience1
    Although reservations were made well in advance and a confirmation email was received the day before- NO ONE BOTHERED TO LET US KNOW THE RESTAURANT WAS CLOSED- we had friends that had made hotel reservations and thankfully inquired at the checkin desk regarding the anticipated evening. They were informed that the restaurant was closed and fortunately received a full reimbursement of their room charge and drove back home. We found out that at least four other parties were so rudely aware of the closure as well.
  23. OT

    OpenTable Diner

    Jacksonville

    6 reviews

    vip
    1.0

    6 reviews

    Dined on January 2, 2022

    overall1food1service1ambience1
    Took our reservation for the New Year however upon our arrival we saw a sign on the hotel lobby door saying they were closed. No notice, no reservation cancellation, absolutely zero communication from this place OR open table. Managed to find a place that could take us for the holiday however couldn’t book that reservation because I had an active one with this place…that I couldn’t cancel because open table would only let the restaurant cancel…the restaurant that was closed. Not exactly sure who dropped the ball or if it was both parties but they dang sure almost ruined New Year’s Day. Disappointed to say the least. Being closed is fine, but let the people know who have booked and confirmed reservations with you within 24 hours of their reservation time.
  24. HP

    HopeP

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on January 2, 2022

    overall1food1service1ambience1
    I made a reservation for Saturday January 1, 2022 through OpenTable and also confirmed the reservation the day before. We took and paid for an Uber to get to the restaurant from our hotel. When arriving we were told that the restaurant was closed. We were very disappointed that no one called to let us know this prior so we wouldn’t have paid for an Uber and could have arranged different reservations at another restaurant. The restaurant is attached to a hotel and the front desk worker was extremely nice and apologetic even though this wasn’t her fault. She also arranged for the hotel van to take us back to our hotel so we weren’t out anymore money. I was very thankful for her help.
  25. AA

    AprilA

    1 review

    1.0

    1 review

    Dined on January 1, 2022

    overall1food1service1ambience1
    I had a reservation on the evening of January 1st at 5:30 pm. I made these reservations some time ago and have attached my confirmation below. We paid a $300 reservation fee, arranged a baby sitter, and planned to stay a night in the Hilton only to show up and be told that the restaurant was closed and no one was available to talk to. I hope you understand my frustration of going to all of these efforts and a long drive to only be turned away. You can reach me at 812-557-9010 to discuss. Although your hours of operation state you have been open I have called and sent Facebook messages with no response. I would appreciate a resolution to the service issue timely. I have been calling, emailing, and sending Facebook messages for the last three days with no response.
  26. OT

    OpenTable Diner

    Louisville

    2 reviews

    2.0

    2 reviews

    Dined on January 1, 2022

    overall2food2service5ambience2
    So the server was great but everything else was terrible. Food was bad. They were out of everything…drinks, desserts. Wine was served in plastic. No table to eat on in the igloo. Just a little table that was knee level. For $500 an igloo it was a total rip off.
  27. BS

    BrianS

    1 review

    4.0

    1 review

    Dined on December 31, 2021

    overall4food3service5ambience5
    My daughters had a good time !!! They got to take good pictures
  28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 27, 2021

    overall5food5service5ambience5
    I can definitely say that it was worth the 💰 money!
  29. KW

    KelseyW

    1 review

    5.0

    1 review

    Dined on December 26, 2021

    overall5food5service5ambience5
    Took my sister to the igloo dinner in rooftop and it was an amazing experience. The ambiance, food, drinks and service was phenomenal. I highly recommend!
  30. JL

    JeffL

    Greensboro

    1 review

    5.0

    1 review

    Dined on December 24, 2021

    overall5food5service5ambience5
    All around great time, view was nice and service great too
  31. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on December 20, 2021

    overall5food5service5ambience5
    The 8up igloo was a fantastic experience for my wife’s birthday! They were private, beautiful ambiance, and the food was amazing! Service was great even though they were working on a limited staff. Did I mention the food was amazing? One of the best pizzas I’ve had in Lousville. You should go!
  32. M

    Michelles

    Orlando

    2 reviews

    4.0

    2 reviews

    Dined on December 20, 2021

    overall4food4service5ambience5
    Ate in one of the igloos....food, albeit overpriced, was good. Service was exceptional and the whole experience was great.
  33. AM

    AMHG

    Indiana

    1 review

    3.0

    1 review

    Dined on December 19, 2021

    overall3food3service5ambience3
    We reserved an igloo for a Sunday at 5 p.m. The igloo was freezing and never warmed up when we left 2 hours later. Iwas there 2 years ago at a later time of the night and it wasn't cold so I recommend going later in the night to allow the igloo to warm up. They clearly just turned on the heater right before we got there at 5 so there was no time to warm up the igloo before we got there. The food was barely warm, but tasted fine. The menu online is not the menu given to us so we were disappointed that an appetizer and entree we thought was an option was no longer on the menu. They were also out of the dessert we wanted. Our server was great. The drinks were good. Our igloo theme was the Bourbon Igloo. Each igloo has a different theme.
  34. m

    miken

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on December 19, 2021

    overall5food4service5ambience5
    Great wait staff and igloos are awesome
  35. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 18, 2021

    overall4food3service4ambience3
    One of things where we checked the box for sitting in an igloo. Some folks were still cold even though dressed for warmth. Food was just ok. I had the lamb which was waaay over seasoned. Not really worth the money I spent to be honest.
  36. l

    louisvillefoodlife

    1 review

    5.0

    1 review

    Dined on December 16, 2021

    overall5food5service5ambience5
    The igLous are awesome, such a fun dining experience! The servers were great and so was the food!
  37. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on December 12, 2021

    overall5food4service4ambience5
    Our poor waitr
  38. k

    kellim

    Louisville

    2 reviews

    1.0

    2 reviews

    Dined on December 12, 2021

    overall1food4service1ambience4
    Terrible service. Extremely slow! Plus the nastiest bathrooms I’ve ever seen and I’ve been to 3 day music festivals. Do not waste your money.
  39. KC

    KarenC

    Louisville

    1 review

    4.0

    1 review

    Dined on December 11, 2021

    overall4food4service5ambience4
    We had a good experience, but it was a bit expensive for what it was. The food was amazing, but the menu is very limited. Service was great and she was very nice an attentive. The atmosphere was also very nice. Over all it was fabulous, just expensive.
  40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 11, 2021

    overall5food5service5ambience5
    We had a fantastic time! Celebrated a 22nd birthday and the igloo was perfect for a safe get together

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

8UP igLOUISVILLE offers takeout which you can order by calling the restaurant at (502) 631-4180.

8UP igLOUISVILLE is rated 3.9 stars by 88 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:30 p.m.


Booked 7 times today
Google Map for 8UP igLOUISVILLE

350 W Chestnut St, Louisville, KY 40202

Additional information

  • Cross Street

    4th street & Chestnut

  • Neighbourhood

    Downtown Louisville

  • Hours of Operation

    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Cuisines

    Contemporary American

  • Dining style

    Casual Elegant

  • Dress Code

    Casual Dress

  • Parking Details

    Access to the Clay Commons Parking Garage is located on Chestnut Street between 3rd Street & 4th Street. Turn right at the Hilton Garden Inn entrance; To self park continue straight and turn right to enter the parking garage.Meter parking is available in front of the hotel.

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Executive Chef

    Chef Henry Wesley

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wine

  • Phone number

    (502) 631-4180

  • Catering

    The restaurant is connected via elevator to the Henry Clay Event Center, providing 30,000 square feet of meeting space. This includes two elegant ballrooms and six meeting rooms. The Henry Clay was originally built in 1924, and has been completed renovated to peak historical condition. 8UP is one of the preferred caterers for all events at the Henry Clay.

  • Private party facilities

    We host private events, holiday parties, corporate events, birthday celebrations, rehearsal dinners, and more. We offer igloo & rooftop buyouts, but they book up fast! The Garden Room is connected to the rooftop, providing a private dining space for up to 60 (515 Square Feet) and a semi private fire pit and outdoor seating. The Board Room is located in the Lounge, providing a private dining space for up to 75 (600 Square Feet). The Lounge is available for a buy out, providing space for up to 150 (2,375 Square Feet). The Dining Room is available for a buy out, providing space for up to 125 (1,060 Square Feet).

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