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8UP igLOUISVILLE, Louisville, KY

8UP igLOUISVILLE

4.0
4
109 Reviews
$50 and over
Contemporary American
Top tags:
Welcome to 8Up's signature Igloo dining experience. Click below to see information about our available time slots, and corresponding food and beverage minimum obligations.

Enjoy choosing from eight private and fully enclosed igloos, all with a unique theme. Each igloo has a small heater for your comfort, but WE SUGGEST YOU BUNDLE UP if it's cold! Igloos seat up to 8 people.

Reservations are available daily following the below times & net food & beverage minimums. Reservations starting at 7:30pm are 21 & over.

Exclusive of tax & gratuity.

Sunday - Thursday
5pm - 7pm - $200
5:30pm - 7:30pm - $200
6pm - 8:00pm - $200
7:30pm - 10pm - $250
8pm - 10pm - $250

Friday - Saturday
5pm - 7pm - $250
5:30pm - 7:30pm - $250
6pm - 8:00pm - $250
8pm - 10:30pm - $350
9pm - 11:30pm - $350

Cancellations done 24hrs in advance receive full refunds. No shows and late cancellations are subject to a $50 per person charge.

Make a reservation

2 people
11:30 p.m.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Cuisines
    Contemporary American
  • Hours of Operation
    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm
  • Phone number
    (502) 631-4180
  • Website
    http://www.8uplouisville.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Chef Henry Wesley
  • Catering
    The restaurant is connected via elevator to the Henry Clay Event Center, providing 30,000 square feet of meeting space. This includes two elegant ballrooms and six meeting rooms. The Henry Clay was originally built in 1924, and has been completed renovated to peak historical condition. 8UP is one of the preferred caterers for all events at the Henry Clay.
  • Private party facilities
    We host private events, holiday parties, corporate events, birthday celebrations, rehearsal dinners, and more. We offer igloo & rooftop buyouts, but they book up fast! The Garden Room is connected to the rooftop, providing a private dining space for up to 60 (515 Square Feet) and a semi private fire pit and outdoor seating. The Board Room is located in the Lounge, providing a private dining space for up to 75 (600 Square Feet). The Lounge is available for a buy out, providing space for up to 150 (2,375 Square Feet). The Dining Room is available for a buy out, providing space for up to 125 (1,060 Square Feet).
  • Location
    350 W Chestnut St, Louisville, KY 40202
  • Neighbourhood
    Downtown Louisville
  • Cross Street
    4th street & Chestnut
  • Parking Details
    Access to the Clay Commons Parking Garage is located on Chestnut Street between 3rd Street & 4th Street. Turn right at the Hilton Garden Inn entrance; To self park continue straight and turn right to enter the parking garage.Meter parking is available in front of the hotel.
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wine

What 109 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on all time ratings
  • 3.9Food
  • 4.2Service
  • 4.3Ambience
  • 3.6Value

Noise • Moderate

109 Reviews

  1. OpenTable Diner

    Louisville

    1 review

    2.0

    1 review

    Dined on February 19, 2023

    overall2food4service3ambience2
    Good food I was expecting more level for be part of the Hilton but was ok. We get a Igloo and the experience was good, had a heater and the lights looks really beautiful at night. But the carpet was really dirty, with food on it and the glasses of wine had napkin scraps. So I have mixed emotions about repeat it.

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  2. OpenTable Diner

    Cincinnati

    1 review

    3.0

    1 review

    Dined on February 19, 2023

    overall3food1service2ambience5
    We chose igloo dining and the set up was amazing BUT the food was NOT - the only offer the lounge menu so not sure of the other options but I will not go back “for igloo dining” because of the menu options. The appetizers were pretty good but my actual meal was lacking major flavor - the service was not AWFUL but also not great.

    Is this helpful?

  3. Jenn

    Louisville

    1 review

    4.0

    1 review

    Dined on February 14, 2023

    overall4food3service5ambience4
    It was a fun experience, we had a date night on Valentine's Day. I think it is better suited for 4+ people though. I didn't mind having to spend a minimum amount, but it was a little more difficult with just 2 people as opposed to having more - mainly because the menu isn't as expansive as I thought it would be. The drink menu was amazing though, there were so many options. The service was great, too - we didn't feel rushed and our server was very nice. But with the minimum amount to spend on 2 people, we ordered 2 apps, 2 entrees, 2 desserts, 3 beverages, and we weren't close. I ended up ordering a whole extra entree to carry out and tipped $50+ and we just barely made it. But again, if there were more people, this wouldn't be an issue. I would come back with a group but not on a date. Great atmosphere and loved the view from the rooftop. And I like that each igloo had its own theme, very cute. Oh and I liked that there was an electric fireplace inside the igloo as well. It wasn't too cold that evening but still glad I didn't have to eat dinner while wearing a coat.

    Is this helpful?

  4. kawell01

    Louisville

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food3service2ambience2
    Restaurant was short staffed. Waits were long for drinks, and food. Food was good, not outstanding.

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  5. OpenTable Diner

    Tampa

    2 reviews

    3.0

    2 reviews

    Dined on February 11, 2023

    overall3food3service2ambience5
    The igloos were neat but service to them was very slow. The igloo door wasn’t zipping well so it got cold out there despite having a small heater. There were card games to play which was a nice touch. Nice to try once but don’t think we will go again.

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  6. OpenTable Diner

    Charleston

    1 review

    4.0

    1 review

    Dined on February 2, 2023

    overall4food4service4ambience4
    Reserved an igloo for a birthday party. Very nice and decorated pretty but smaller than expected (you cannot stand up fully inside). Also expected it to be heated but it is NOT. There was a fake fireplace inside but no actual heater. Had to wear our winter coats and use blankets (provided by the restaurant which was nice) but a heater would’ve been better especially for the money spent.

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  7. OpenTable Diner

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on January 29, 2023

    overall5food5service5ambience5
    I really enjoyed our igloo experience. Very quiet and secluded environment. The food and drinks were not overpriced and tasted excellent. Waiter was also very respect and on top of it.

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  8. LeslieL

    Louisville

    9 reviews

    vip
    2.0

    9 reviews

    Dined on January 28, 2023

    overall2food3service2ambience2
    The food was okay. Service was lacking z for the amount of Mi eh spent our expectations were higher than say what I may expect at an O’Charley’s. Sadly disappointed. We won’t be back to dine, maybe for cocktails before an event, but we’ll find another place to eat.

    Is this helpful?

  9. OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5
    Had an amazing time! Beautiful view and did was excellent!

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  10. OpenTable Diner

    Louisville

    4 reviews

    4.0

    4 reviews

    Dined on January 14, 2023

    overall4food4service5ambience4
    It was fun- got lots of food and drink for our $. Igloo was a tiny bit chilly (temp outside was around 30 degrees). Blankets were a nice touch. Uno cards, fake fireplace, twinkle lights, and comfy chairs made it fun. Overall a really great night. I would do it again.

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  11. TearaO

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2022

    overall5food5service4ambience5
    Very much enjoyed our igloo experience. The ambience is unique and very nice. Would definitely recommend 8Up Igloos.

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  12. OpenTable Diner

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on December 28, 2022

    overall1food1service3ambience1
    I was disappointed in my experience in the Igloo. Our lights didn’t work in there first of all. We weren’t aware there was a 2 hour limit and we were rudely told we were an hour over our limit. Then someone else rudely came in as we were getting ready to leave and told us they were closed and we needed to leave. She then made a snarky comment to us as we were walking out. The food was not good. The salads were drenched in dressing and they were 20 min later than the rest of our food. The pizza was rubbery, and the salmon was dry. I will NOT be returning.

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  13. PamY

    Louisville

    1 review

    4.0

    1 review

    Dined on December 26, 2022

    overall4food5service5ambience5
    Great food, drinks, service! Only complaint is the 1st igloo they say us in had wet seats, my pants got wet n it was quite cold that night. I would suggest a little more heat capabilities, especially at our feet areas. But we will bring other friends back!

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  14. OpenTable Diner

    Louisville

    1 review

    4.0

    1 review

    Dined on December 26, 2022

    overall4food5service5ambience5
    The place is beautiful. Food amazing. Service was awesome. But the igloos have condensation & drip water on you & the chairs. Our feet got cold. But I loved the view.

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  15. OpenTable Diner

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on December 21, 2022

    overall5food4service5ambience5
    Had reservations for the igloo experience, seated eight of us comfortably, the igloo was warm got little cool when door opened but it was comfortable. Service was great very polite young lady kept checking on us and making sure we good. Ordered the spinach appetizer which was very good. The short ribs was tender and full Of flavor, the shrimp and grits was good although could used little salt. Overall we had a great time and would do it again

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  16. KellyW

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on December 19, 2022

    overall5food5service4ambience5
    We rented an igloo for a work Christmas party. Sat 8 of us comfortably. Had a great view of 4th street live. Food was AMAZING! Server seemed a little overwhelmed but it was ok, we were patient. Would absolutely rent an igloo for an event again, just dress accordingly!!

    Is this helpful?

  17. OpenTable Diner

    Louisville

    2 reviews

    4.0

    2 reviews

    Dined on December 18, 2022

    overall4food4service5ambience5
    They were out of a lot of the appetizers and some food choices our shrimp and grits were cold!!! The waiter was very good and the atmosphere was great

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  18. CaseyS

    San Francisco

    1 review

    1.0

    1 review

    Dined on December 18, 2022

    overall1food1service1ambience2
    We reserved an igloo for a party of 8. We waited one hour and ten minutes for drinks. At that time, I asked about our appetizer order, and our waiter advised “he was just told they were out of what we ordered!”. Starving, we decided to leave. I stopped at the bar to ask to see the manager to ensure my card wouldn’t be charged for the sitting fee and there was no apology or anything. In fact, one of the bartenders was overheard talking poorly about our party for choosing to leave the venue. Horrible service and experience. It’s a shame because this used to be a great venue.

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  19. MauigalRN

    Louisville

    6 reviews

    5.0

    6 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5
    Fun evening in the IgLou, as usual. We go every Christmas season. Great food, excellent service, and lovely atmosphere. Highly recommend. Get the Pear and Blue Cheese Pizza!

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  20. OpenTable Diner

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5
    It was an amazing night!!! We dined in an igloo and the MOST amazing service!

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  21. AG123

    Louisville

    1 review

    2.0

    1 review

    Dined on November 4, 2022

    overall2food2service2ambience3
    The only thing worth going to 8UP is the ambience. The food and service is poor.

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  22. OpenTable Diner

    Louisville

    1 review

    4.0

    1 review

    Dined on October 20, 2022

    overall4food5service5ambience4
    Excelente servicio

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  23. TAMMYS

    Louisville

    1 review

    5.0

    1 review

    Dined on February 26, 2022

    overall5food5service5ambience5
    Our experience at 8UP igLOUISVILLE was amazing. The service was great and the food and prices were outstanding. Just a great venue. Highly recommended!

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  24. Latoya

    Louisville

    12 reviews

    4.0

    12 reviews

    Dined on February 24, 2022

    overall4food3service5ambience5
    We did the Igloo. It was great for the experience but the food was “ok” for as much as it costs.

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  25. AmandaS

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 24, 2022

    overall5food5service5ambience5
    Our server Michael was fabulous! The whole night was perfect!

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  26. girlsnight

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    overall5food5service5ambience3
    Love the igloo experience! I have done this several times, but I will say it needs some outdoor music!! :)

    Is this helpful?

  27. OpenTable Diner

    Louisville

    5 reviews

    vip
    3.0

    5 reviews

    Dined on February 20, 2022

    overall3food2service4ambience5
    Reserved an igloo on a Saturday night in February. The lights and atmosphere are fun, but it was quite chilly even in coats that evening. The drinks were great, our server was great, but the food was sub-par and very expensive. This would probably be a hit if you were buying your own drinks and not spending for a meal for two. Our group ranged in age from 39-69. We may just be aging out of “experience dining,” lol! I have eaten at 8up once before, pre-COVID, and it was much better in terms of food and value. However, we dined inside and I believe the menu was more expansive and not so high.

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  28. Stephanie

    Louisville

    1 review

    1.0

    1 review

    Dined on February 19, 2022

    overall1food1service1ambience2
    While the igloo was a neat idea, the service was really poor. Our drinks came with sticky fingerprints around the rim of the glasses, our server treated us like an inconvenience and came by every 20 minutes or so to drop off drinks/food, then tried to rush us out 45 minutes before our time slot was up. Not a great value, and could have gotten better food, drinks and service just about anywhere else. Would not recommend- such a disappointing way to spend $500 with our friends.

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  29. HayleyK

    1 review

    3.0

    1 review

    Dined on February 19, 2022

    overall3food2service2ambience3
    Atmosphere was different and fun. Food was just average, limited on options, and was pricey. Drinks were good and averagely priced.

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  30. MatthewB

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5
    The absolute best dining experience I've had. 100% suggest it as a nice dinner date

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  31. JustinP

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food2service5ambience4
    We really enjoyed ourselves. Our Server, Kylie I think was her name, went above and beyond. She was so polite and kind. She even offered to take good photos of us. I nearly had a perfect experience if it wasn’t for the Lamb Ribs, way too fatty and not enough flavor.

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  32. FoodIsLife

    Philadelphia

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food3service5ambience3
    The igloo we were sat in had low ottomans instead of chairs and a low coffee table. The food and drinks were ok, nothing special. I don't think we'll be back.

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  33. JACKA

    Louisville

    12 reviews

    vip
    4.0

    12 reviews

    Dined on February 12, 2022

    overall4food4service5ambience3
    great service and good food. a little pricey and cold in the igloos. bring a blanket.

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  34. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5
    Went for my husband’s birthday and had a great time. Food was amazing and service was top notch.

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  35. NicoleB

    1 review

    2.0

    1 review

    Dined on February 8, 2022

    overall2food1service5ambience5
    Over priced food and drinks. No one wants to $18 for chicken tenders on a sandwich or $35 for 3 shrimp.

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  36. OpenTable Diner

    Minneapolis

    4 reviews

    4.0

    4 reviews

    Dined on January 29, 2022

    overall4food2service3ambience5
    The igloo was decorated lovely. The food was mediocre at best. The beet salad had ginormous beets, very little arugula. Everything was way over spiced. I love hot and spicy things but the chef got a little heavy handed with the paprika on the shrimp and grits. I would go for drinks but not for a meal. The overall igloo experience and atmosphere was neat.

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  37. OpenTable Diner

    Indiana

    32 reviews

    vip
    4.0

    32 reviews

    Dined on January 21, 2022

    overall4food3service4ambience4
    Pizza was delicious! Igloos were fun! Wish the menu was a bit more expansive. Views are awesome!

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  38. MelissaC

    Louisville

    5 reviews

    5.0

    5 reviews

    Dined on January 16, 2022

    overall5food5service5ambience5
    My friends and family and I had the most magical experience at Iglou! It was snowing, the food was delicious, and it was so nice to have our own spot to be loud and ridiculous in. Highly recommend.

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  39. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on January 16, 2022

    overall3food3service4ambience4
    Love the space. I always find that service is slow. For the first hour or so we were one of only a few tables there and it still took about 15 minutes after we ordered to get get our drink order. It’s been that way since 8Up opened a few years ago.

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  40. ClaireE

    1 review

    4.0

    1 review

    Dined on January 15, 2022

    overall4food5service5ambience4
    Really cool experience. Good service. Great food. A little pricey but worth it for the overall experience

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily

  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables

  • Screening

    • Sick staff prohibited in the workplace

FAQs

8UP igLOUISVILLE offers takeout which you can order by calling the restaurant at (502) 631-4180.

8UP igLOUISVILLE is rated 4 stars by 109 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
11:30 p.m.

Order delivery or takeout

Google Map for 8UP igLOUISVILLE

350 W Chestnut St, Louisville, KY 40202

Additional information

  • Cross Street
    4th street & Chestnut
  • Neighbourhood
    Downtown Louisville
  • Hours of Operation
    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm
  • Cuisines
    Contemporary American
  • Dining style
    Casual Elegant
  • Dress Code
    Casual Dress
  • Parking Details
    Access to the Clay Commons Parking Garage is located on Chestnut Street between 3rd Street & 4th Street. Turn right at the Hilton Garden Inn entrance; To self park continue straight and turn right to enter the parking garage.Meter parking is available in front of the hotel.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Chef Henry Wesley
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wine
  • Website
    http://www.8uplouisville.com/
  • Phone number
    (502) 631-4180
  • Catering
    The restaurant is connected via elevator to the Henry Clay Event Center, providing 30,000 square feet of meeting space. This includes two elegant ballrooms and six meeting rooms. The Henry Clay was originally built in 1924, and has been completed renovated to peak historical condition. 8UP is one of the preferred caterers for all events at the Henry Clay.
  • Private party facilities
    We host private events, holiday parties, corporate events, birthday celebrations, rehearsal dinners, and more. We offer igloo & rooftop buyouts, but they book up fast! The Garden Room is connected to the rooftop, providing a private dining space for up to 60 (515 Square Feet) and a semi private fire pit and outdoor seating. The Board Room is located in the Lounge, providing a private dining space for up to 75 (600 Square Feet). The Lounge is available for a buy out, providing space for up to 150 (2,375 Square Feet). The Dining Room is available for a buy out, providing space for up to 125 (1,060 Square Feet).
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