Afternoon Tea at Shangri-La Hotel, Toronto

4.6
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63 reviews
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CAN$51 and over
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Canadian

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Afternoon Tea
The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-storey windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

Guests are invited to savour an Asian-inspired menu and select their favourite teas from a tea library which offers over 70 different choices. The daily Afternoon Tea service features live performances from award-winning pianist Thompson Egbo-Egbo, a recipient of the Duke of Edinburgh Gold Award in the province of Ontario.

A five-volume compendium of wines, cocktails and spirits is also available. Be part of an unforgettable Lobby Lounge experience by planning your visit around the entertainment calendar.

For more information, please contact the restaurant directly.
What 63 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
Food
4.7
Service
4.5
Ambience
4.0
Value
Noise · Moderate
94% of people would recommend it to a friend
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n
nancyc
1 review
Dined on February 29, 2020
Overall5Food3Service5Ambience5

Had afternoon tea at the Shangri-La hotel and it was awesome. The space is gorgeous and the piano singer was great. The only thing that was not great were the sweet treats. Because they were celebrating the Chinese New Year all the food was of Asian flair. Some were not good. I will go back though. But only when they have their regular afternoon tea menu.

OT
OpenTable Diner
Toronto
1 review
Dined on February 15, 2020
Overall5Food5Service5Ambience5

I went for high tea for Valentine’s Day and had a great time. The staff went above and beyond my expectations to accommodate my dietary restrictions. The pianist played some classic hits and added to the ambience. Would recommend.

OT
OpenTable Diner
1 review
Dined on February 8, 2020
Overall5Food5Service5Ambience5

Service, food, and ambience were all exceptional. Highly recommended!

OT
OpenTable Diner
Toronto
3 reviews
Dined on December 30, 2019
Overall4Food4Service4Ambience4

It starts with tea selection - I didn’t try each of them and jump to the most attractive one - the special

The sparking one is normal, not very surprising

Overall the food is good: details, good quali

AF
AmeliaF
Detroit
7 reviews
Dined on December 28, 2019
Overall4Food4Service4Ambience3

I love afternoon teas, and the tea at the Shangri-La was a lovely take on the experience. The menu was fun and seasonal, and I appreciated the nice mocktail option. It was quite busy when we went, making service a bit slower, but our server was very attentive and friendly. The food was overall quite good, but the sandwiches were a bit stale (again, this could be because of the busier time of year). There isn't a ton of ambiance, as you're in the hotel lobby, but there was nice live entertainment (a pianist) and some tasteful holiday decor.

JJ
vipJaniceJ
Toronto
24 reviews
Dined on December 28, 2019
Overall5Food5Service5Ambience5

One of my favourite afternoon tea in Toronto. Located in the lobby of the Shangri-La Hotel. We came during holidays and experienced the Nutcracker afternoon tea. It includes a glass of Prosecco, your choice of tea, 4 kinds tea sandwiches, 2 kinds of scones and varied selection of desserts. The service was impeccable. Our server was knowledgeable of the menu giving us a detailed description of the ingredients of the cocktails, different types of teas, sandwiches and mini desserts. It’s a great way to spend an afternoon with friends. The atmosphere was very relaxing and our table enjoyed the music from the pianist.

OT
OpenTable Diner
Toronto
1 review
Dined on December 27, 2019
Overall2Food3Service2Ambience3

We made a reservation for high tea and were promptly seated. Tea was brought out right away and then we waited 30 minutes for our sandwiches

JD
vipJanaeD
Toronto
12 reviews
Dined on December 27, 2019
Overall5Food5Service5Ambience5

We felt so relaxed and pampered. Thank you!

OT
vipOpenTable Diner
Toronto
2 reviews
Dined on December 24, 2019
Overall5Food5Service5Ambience5

Christmas Eve tea

CG
vipCaliGirl31
Denver
22 reviews
Dined on November 29, 2019
Overall5Food5Service5Ambience5

A delicious way to celebrate the holidays! Looking forward to returning soon!

B
Belinda
Toronto
1 review
Dined on November 21, 2019
Overall4Food5Service5Ambience1

The food last year was over the top gorgeous at Christmas but only tasted ok. This year it was still presented well (but less flashy) and tasted excellent so I was happier. Great vegetarian sandwiches. Six desserts. Great service. The reason why I like this venue the least out of all the downtown Toronto Tea places is because it is in the lobby. They have a large fireplace but it does not make up for the constant people entering and exiting a few metres away from the table. I also HATE the weird mannequins that they have enclosed in glass cases in the lobby. It is creepy and I don't want to eat beside a mannequin. This is the most expensive out of all the places I go to and I like it the least. They need better ambiance. They also had minimal Christmas decorations and an ugly Christmas Tree. Food was great though, so it just depends on what you are looking for.

NB
NataliaB
1 review
Dined on September 17, 2019
Overall5Food5Service5Ambience5

Wonderful experience! Very relaxing and pleasant atmosphere, welcoming and very knowledgeable stuff . design of all the pastries was fantastic.

T
Tannaz
Toronto
1 review
Dined on August 30, 2019
Overall5Food5Service5Ambience5

It was a fantastic experience. Everything was so well thought out

OT
vipOpenTable Diner
Toronto
1 review
Dined on August 18, 2019
Overall5Food5Service5Ambience5

Bridal shopping - was lovely

V
Veronica
Toronto
3 reviews
Dined on August 13, 2019
Overall4Food4Service5Ambience3

Lots of fruit flies but the service made up for it. Thank you to Ernesto and Emily. They were amazing.

GN
GreatNightOut
Toronto
14 reviews
Dined on August 1, 2019
Overall5Food5Service5Ambience5

Absolutely wonderful. Food was excellent, tea was superb and you can't get a better spot to relax and enjoy the live piano and top class service. Highly recommend.

L
Lisa
Toronto
3 reviews
Dined on June 23, 2019
Overall4Food5Service5Ambience4

First time experiencing afternoon tea, so first impressions of the Shangri La hotel were of high expectation. From the valet service to getting seated and guided for the tea, it was all done elegantly. Lady serving us was knowledgeable about the menu and the food was surprisingly filling. Would come again if there was a different theme.

ST
vipSharonT
Toronto
3 reviews
Dined on May 30, 2019
Overall3Food4Service4Ambience3

Went for afternoon tea. For the amount you’re paying, you should get more ambiance (you’re just in the hotel lobby). Also you get less savoury and scones than most other high tea places. You do get a lot of desserts though. In comparison to other tea places, they didn’t explain anything about the tea varieties. Everything did taste great though!

AS
AlyiahS
1 review
Dined on May 16, 2019
Overall5Food4Service5Ambience5

Overall a wonderful experiece. The sandwiches could have been a bit tastier.
The staff are what make the experience wonderful.

N
Nadia
Toronto
6 reviews
Dined on May 11, 2019
Overall5Food3Service5Ambience5

Mother’s Day High Tea

TL
TianaL
Toronto
1 review
Dined on May 11, 2019
Overall5Food5Service5Ambience5

Anastasia and Julien were outstanding and so lovely. Will definitely be returning for hight tea!

S
Snakatac
1 review
Dined on May 7, 2019
Overall3Food4Service2Ambience5

King Edward or the Windsor Arms were nicer.

Tea selection - not many to choose from, choices underwhelming. Ambiance - live piano music isn’t offered the whole time, but you’re all charged the same. Lovely lobby not limited to those having Tea, felt like being in a lovely hotel lobby.
Service - very pleasant, but overworked? After 4th request finally got more water, no apologies.

JC
JenniferC
1 review
Dined on May 5, 2019
Overall1Food1Service1Ambience5

The service was incredibly slow. It took a very long time to put our tea order in with the waitress. It was about 45 mins into our sitting, before any drinks came. Finally after some more time passed, the food came. The sandwiches, although tasty, were very few, and could have been fresher. There were a lot of sweets, some very unusual in flavour and not to our liking. The scones were fresh, however not a classic scone, as one was flavoured w herbs and the other with fruit. The tea was delicious, but due to the slow service, had to ask for a top up of hot water. Overall beautiful ambience, table setting and live piano, but unfortunately would not return. Very high priced and doesn’t feel worth it in the end.

c
vipcindy
Toronto
92 reviews
Dined on May 4, 2019
Overall3Food3Service3Ambience3

This is my second time doing high tea and found the service and food quality not as good as it used to be. Perhaps the popularity of this has caught on or maybe too maybe discounted coupons are on (think they were on groupon before) but they crammed so many seats and service was lacking. No one came to check in on us after being seated for 5-10 mins that we had to call on someone. The cocktail drinks came after our teas. It took a while just to get water. The food selection seems less than before. For $75 it wasn’t worth the food. More for the ambiance I guess. A novelty thing but I won’t be going back. I could use that money for a better and more food environment.

I have to say Julien tried to make our visit pleasurable with the delay on drinks and food so that was appreciated. Thank you Julien for trying to provide us with a good experience.

J
Jessica
Toronto
5 reviews
Dined on April 20, 2019
Overall5Food5Service5Ambience5

My husband & I go there for afternoon tea about twice a year, each time visit has a different experience, I like they change their menu & food presentation from time to time. I would definitely go there again and would highly recommend it for afternoon tea experience.

AA
AmyA
1 review
Dined on April 19, 2019
Overall3Food3Service1Ambience4

Understaffed and overrated. Everything looked pretty but tasted mediocre. At almost $100 per person, I expected better from the Shangri-La.

KD
KandiceD
Toronto
8 reviews
Dined on April 6, 2019
Overall5Food5Service5Ambience5

Great location, view, live music, atmosphere, spread and amazing service by Tara and the team!!

DH
vipDanaH
Toronto
41 reviews
Dined on March 31, 2019
Overall5Food5Service5Ambience5

An exceptionally lovely Sunday Afternoon Tea experience, was had by my spouse and myself, at the Shangri-La Hotel. Truly, very highly recommend! We were warmly welcomed upon our arrival and soon after seated at a set table near the fireplace. Wonderful view of the pianist playing on the grand piano.
Excellent ambiance with an elegant setting! The current Botanical Afternoon Tea theme is such a highlight and not to be missed! Decadent artisan sandwiches, Snow Maple Tea scones, incredible dessert delicacies were served attractively in tiered plates. We both highly recommend Honey Apple Nectar herbal tea as an accompaniment. Do enjoy the complementary Harmony Cocktail, made with Levenswater Gin! We both highly recommend that you make Reservations and enjoy this highly attentive and fabulous establishment!

MR
MaryR
Toronto
2 reviews
Dined on March 10, 2019
Overall4Food4Service4Ambience5

I would recommend Tea at the Shangri-La but only for a very special occasion as it is very expensive.

F
Fantastic
Toronto
6 reviews
Dined on March 10, 2019
Overall5Food5Service4Ambience5

It was lovely...however, the price of the tea should be included...we were surprised that we had to pay for the tea!

D
Darryl
1 review
Dined on March 6, 2019
Overall5Food5Service5Ambience5

Was very enjoyable. Great food and service and piano player in the background was perfect!

OT
OpenTable Diner
Toronto
1 review
Dined on March 4, 2019
Overall5Food5Service5Ambience5

Birthday treat for my niece. Good service and very delicious food. A very nice experience. Worth a try!

OT
vipOpenTable Diner
Toronto
59 reviews
Dined on February 17, 2019
Overall4Food5Service5Ambience4

We came for my mother's birthday but they were serving their Chinese New Year service instead of their regular service. It was cost more than the regular one but I was committed to go despite the cost difference.

Sevice was top notch and we were well taken care of. The trays of petit servings were very flavourful and visually stunning. They kindly accommodated my allergy to shrimp. The dim sum was exceptional and the desserts Asian inspired but not overtly sweet order unusual in flavours.

Though every thing was well prepared, I wonder if the regular service would have been just as good for not nearly as much money & am curious enough to go back.

The most awkward part was the service to the low lying chairs & bench we were sitting on. It was sort of relaxing to lounge this way through tea but so painful for the servers to not have to set things down in an awkward manner or have to kneel down in front of us in a weirdly kowtowing manner that is not at all intentional but just there way it had to be done so that nothing was spilt.

Overall a good experience but could have done without the oddly kneeling.

LM
LeighM
1 review
Dined on February 14, 2019
Overall4Food4Service5Ambience4

We had a lovely afternoon....would also tell a friend it is a very expensive..thanks

PS
PatrickS
Toronto
6 reviews
Dined on February 5, 2019
Overall4Food4Service4Ambience4

Very nice environment to have tea . Sitting next to the fireplace , listening to live piano music . The food is well made

FR
FaithR
Toronto
5 reviews
Dined on February 4, 2019
Overall3Food4Service4Ambience2

It was an afternoon tea featuring the Chinese New Year menu. I just don’t find anything special with everything from the food presentation itself I already find it very ordinary. The taste of the food and the ambience is not something that I would be amaze of. Since I have been to a lot of afternoon teas in different countries as well I just didn’t find that Shangri-La Toronto did an amazing job on this. Overall it’s just fair.

CS
CherylS
1 review
Dined on February 3, 2019
Overall5Food5Service5Ambience5

Absolutely amazing afternoon tea. Expensive but definitely worth the price. The quality of the food was outstanding and the ambience was increndible. Will definitely be back.

JS
vipJacqulineS
Toronto
17 reviews
Dined on January 27, 2019
Overall5Food5Service5Ambience5

I highly recommend here for a high tea . Service was good , food was perfect, also the champagne wine tasted great .

OT
OpenTable Diner
Toronto
5 reviews
Dined on January 25, 2019
Overall5Food5Service5Ambience5

Amazing first experience for High Tea and the service and food was outstanding! Definitely sets the bar high on our future standards for high tea/ afternoon tea.

l
vipluv2travel
Toronto
5 reviews
Dined on December 29, 2018
Overall5Food4Service5Ambience5

A wonderful experience! Prosecco was a lovely surprise!

FAQs

Afternoon Tea at Shangri-La Hotel, Toronto does offer delivery in partnership with Uber Eats.

Afternoon Tea at Shangri-La Hotel, Toronto is rated 4.6 stars by 63 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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