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- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
The server didn't take our dinner order. They had last call for 9pm. At least he should have come to ask us if we wanted to order dinner around 8:45pm. He was busy serving other tables. I came back without dinner. Worst experience ever. If there was an option to put 0
Stars I would do that. I understand it's covid and we are following their rules but it was he responsibility to come and check on us.
Always amazing !
Best restaurant in downtown
Everything we ordered was amazing! Its a bit pricy for sure but so worth it!
The only thing I would say is that as much as I loved the service and the food I did make reference in the booking (when asked) that we were celebrating my birthday and nothing was done or said. Very disappointed from such a lovely experience with only one thing missing. Not even acknowledged at all.
Exceptional food. As someone who is a huge food critic, and loves good and fresh ingredients I can definitely say that the food was incredible!!! Honestly, one of the best meals I’ve had for years.
Everything we ordered was amazing, fresh, cooked to perfection, and the combination + attention to little details made our experience just wow!! Given the situation right now and the fact we sat outside, didn’t bother me AT ALL because everything was so great from the beginning till the end. The 48 hour Wagyu short rib literally melts in your mouth. A must try!
Definitely coming back here once the indoor dining reopens as I’m anxious to see the interior of this place.
Akira Back is an amazing restaurant that I highly recommend. I have visited several times and have had a great experience every time, with delicious food and excellent service. On my last visit, my cousin and I were there for a special celebratory occasion. Greg was our lovely server and met all our expectations and more. He surprised us with a thoughtful customized message on our dessert order. Akira Back is a perfect restaurant to dine in or to order take out anytime!
We had a great experience here! The food was absolutely amazing (especially the Yellowtail and the Crispy Octopus), and the vibe was really nice given the fact that it was outdoor dining on a pretty chilly night. Our server, Greg, was really sweet and professional, and all of his recommendations for food and drink were spot on! Definitely a great spot for an (expensive) date night :)
Expectations through covid will obviously need to be lowered; but given the price point, quality of food, and taste; complete disappointment.
For the 20 (rough number) people that were seated outside, service was very slow, but friendly. I appreciated the pre-screening and tracing measures in place! I'm not being sarcastic, I'm genuinely happy it was in place...
Upon being seated, I asked if it would be possible to be seated elsewhere as there was clearly no heaters pointed at our seats and we would be seated next to the door where all the food was coming out of; to which I was told once others leave they'd happily move me... obviously this never happened and I didn't want to be a nuisance.
When it came time to order, I had to ask to take my order (I wasn't rude about it, promise); this should have been my first red flag.
Food took approx. 45 mins to arrive (it wasn't mains, it was sashimi and other apps).
Now I won't say the food was terrible... it was more just mediocre; and I'm not going to bad mouth it, but I caught my wife and myself saying a few times that I could produce the same food at better quality out of our home kitchen.
I guess I gotta conclude this review because my characters are running short now.
Don't waste your time or money on this place if you're genuinely looking for good food. If all you want is a fancy ambiance and hope to impress someone... then this is your place; otherwise avoid like covid.
They had an outdoor patio and lots of heaters and spacing between the tables. The food was amazing and we felt safe. Will def go back Next month.
It was excellent
The staff was very nice although I stated on my booking it was a a special occasion but still they didn’t remember. I liked the food. I also feel like there should be a waiter that’s a look out to see if there’s anyone that needs attendance. I had to raise my hand a couple times to get the attention of a staff.
our server Josh was the best server we ever had. outstanding' 10 stars to Josh!!!! he made our first visit a really amazing unforgettable evening.
Food is outstanding. Service was good but has been better in the past. This is our thiord time. It would be good if they changed the menu up a bit.
Amazing food!!! Our server, Josh, was very friendly and helpful with suggestions.
The food is too salty, the only one that is fair for the price is the tuna pizza. And the portion is too small. Not worthy at all. The service is just okay.
Never disappoints. Hands down best restaurant in the city !!
Love this place! I go at least once a month or every time I am in town. I always recommend this place for friends to try!!
RUDE + TERRIBLE experience
1. Told to come early for reservation
2. The was made to wait 30min
3. Rushed out meals then kicked up before finishing
Front door male manager (tall, glasses, grey hair, Spanish accent) was rude and provided terrible service in seating, trying to seat group of 5 at table for3,
then tried to seat at a table for 4
no apologies for their reservation errors, kicked us out in the end before meal was complete. Spent $1100+ for 5 ppl upsold a lot then kicked our group out
would NOT recommend
Always an amazing dining experience at Akira - staff and food are excellent!
All the Instagram models eat here, so I thought i'd give it a try. Beautiful restaurant, with friendly staff. We pushed back the reservation an hour on a Wednesday night and were still accommodated.
Service was okay, but could've been better for the price you're paying. My water cup was often empty and I would have to refill my own sake glass too.
My acquaintance was vegetarian and asked for a custom veggie plate but was told they cant do that. Most high end restaurants will accommodate, especially if the chef is Michelin starred.
The main reason I am giving a 1 star review is because I was expecting to have sushi rolls but the "master roller" had a "family emergency". Apparently the other sous chefs can make Michelin star food but cant roll sushi? We requested table side sushi that we would roll ourselves, but that was not accommodated. After expressing my dissatisfaction in coming to a Japanese restaurant with no sushi, I told my waitress I was not warned by telephone. She did not compensate me in anyway, not even a free desert! Lets see how they do in 2022 when Nobu opens across the street.
Food was amazing. Ambiance was amazing. Service was amazing. I have nothing bad to say!
The food is top quality, beautiful ombience and professional service.
Alex is great! He helps make Akira Back one of the best spots in the city.
Enjoyed the dining experience! On the expensive side.
Food service and environment are not as good as other diners review. My friend and I were disappointed.
Disappointed. Two pieces of fish BONE in the sashimi
It was perfect! One of my favorite restaurants in Toronto!
Great food quality, accommodation for a food issue in advance, atmosphere is great
My fifth time at Akira Back and this restaurant just keeps getting better and better. Food was exceptional, each dish was unique and flavourful. Service was wonderful. I will be back soon!
Amazing food , amazing service , very nice people , my waiter would give me the history on what I was ordering , overall amazing food! Definitely will be coming back , My fav was the Truffle pizza :).
The food are overall good, however there are two things really annoyed me: 1. During COVID-19 time, every table should keep social distancing, however, we are not the only table having other customers sitting next to us, which made me insecure. 2. Waiters asked so many times if they can take the plates even we didn’t finish the food. During our meal, we have been asked at least 5 times if they can take the plate, which made us feel like eating fast food, moreover, we ordered a 48-hours slow cook wagyu(which has 3 pieces), when there is still one piece left in the plate, a waiter came and ask if he can take the plate.
Food are excellent, but service and environment (social distance) need a lot improvement.
This place really was outstanding. From the service, our waiter was a white male that is moving to the UK soon, sorry I can't remember the name but just first class. The food was so delicious that we keep talking about it everytime we want to make a rest somewhere we're like, lets go back to Akira! The pizza sushi a MUST!
Richard was amazing.
Excellent restaurant has become one of my favorites, food and service was awesome
Great food, small portions.
Went for dinner with a friend. Took like 15 mins to get our table. The food was incredible and the staff was very friendly.
Never disappoints! Everything was excellent which is why I keep going back.
The food was absolutely delicious. I would love to go back the next time I’m in town
Incredible Food by Chef Kim and excellent Service - Well done
Akira Back offers takeout which you can order by calling the restaurant at (437) 800-5967.
Akira Back is rated 4.7 stars by 686 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.