Alchemy

Review summary

1. S

   SHABI

   Edmonton

   11 reviews

   vip
   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to Jill and her Staff for making my Birthday Celebrations an unforgettable evening ❤ Looking forward to the burlesque night on October 31st. Cheers, Shabi
   

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2. L

   Laura

   Edmonton

   9 reviews

   vip
   4.0

   9 reviews

   Dined on October 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   It’s a great experience. The food is just ok. They have a very weird practice of not just checking your ID but recording it and taking your photo. I’ve never received a good explanation for this other than “guest safety” but in an age where identity theft is rampant, it feels invasive and is absolutely unnecessary.
   

   AlchemyResponded on October 7, 2024

   Hi Laura, thank you so much for sharing your thoughts with us. We're glad to hear that you enjoyed your overall experience, and we apologize for any inconvenience caused by our ID check policies. Guest safety is our top priority, and we will review how we communicate these processes to ensure they are clear and comfortable for everyone. If you'd like to discuss this further, please don't hesitate to reach out through our website. We truly value your feedback and look forward to welcoming you back soon!
   

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3. A

   Ashley

   Phoenix

   3 reviews

   vip
   5.0

   3 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredibly happy with our experience at Alchemy! We had a large group reservation and I had a special request which they accommodated perfectly! Service exceptional for a large party! Drinks came out quickly for a large group as well. Very impressed!
   

   AlchemyResponded on September 30, 2024

   Hi Ashley, thank you so much for your wonderful review! We’re thrilled to hear that you and your group had such a positive experience at Alchemy! Our team takes pride in providing exceptional service, and it’s always our priority to accommodate special requests. Your feedback means a lot to us, and we look forward to welcoming you back for another memorable gathering.
   

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4. BP

   BlondePixie

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a neat experience! The food, drinks and ambience were amazing! Our server was very attentive and explained everything to us. Would highly recommend!
   

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   AlchemyResponded on September 24, 2024

   Hi BlodePixie, thank you for sharing your experience with us at Alchemy! We’re delighted that you were amazed by our food, drinks, and ambience. We truly appreciate your recommendation and look forward to welcoming you back soon!
   

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5. T

   Tanya

   Calgary

   6 reviews

   4.0

   6 reviews

   Dined on September 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Eric our bartender was friendly and made delicious espresso martinis! Go Eric! Setting is wonderful as well! We will be back!
   

   AlchemyResponded on September 23, 2024

   Hi Tanya, thank you so much for sharing your review! We’re so happy to hear you loved our espresso martinis, and we look forward to welcoming you back soon.
   

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6. P

   Paul

   Edmonton

   1 review

   5.0

   1 review

   Dined on September 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Derek at front door and Riley bartender are exceptional. We wouldn’t hesitate to recommend or return in the future.
   

   AlchemyResponded on September 16, 2024

   Hi Paul, thank you for your 5-star review! We're thrilled to hear that Derek and Riley made your experience so memorable. We look forward to welcoming you back soon!
   

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7. OT

   OpenTable Diner

   Calgary

   2 reviews

   3.0

   2 reviews

   Dined on September 7, 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Gorgeous patio and cool looking interior. Friendly staff as we. Where things went sideways: took over 20 minutes for arrival of first drink. Claustrophobic friend was denied ability to use stairs so couldn’t come up and join us. This started with concierge at hotel saying the hotel didn’t even have stairs to eventually the stairs being armed. Once we were told the stairs could be accessible, over 35-40 minutes had passed and they had already left. Food wise, for what we paid, it was incredibly underwhelming and bland. Cheese plate was sad. $15 for a mocktail. Grilled cheese bites were cold. Fries were also cold. Just disappointing overall.
   

   AlchemyResponded on September 10, 2024

   Hi there, thank you for sharing your review. We're disappointed to hear about the delays with your drink order and that the food did not meet your expectations. Please feel free to send us a message through our website, if you would like to discuss your experience with us further. We’ll also share your experience with the hotel management team to help improve communication regarding access to the stairs. Your feedback is greatly appreciated, and we hope you’ll consider giving us another chance to provide a more seamless experience next time.
   

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8. JF

   JessicaF

   Edmonton

   4 reviews

   vip
   4.0

   4 reviews

   Dined on September 2, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We came for the speakeasy! The outside patio is beautiful. The speakeasy has a nice atmosphere. But it was play loud, current music. Speakeasy’s should have 20’s type music. Jazz or soft music. Found it was a nice bar to have a drink in, but not a speakeasy feel.
   

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   AlchemyResponded on September 5, 2024

   Hi Jessica, thank you for joining us! We appreciate your feedback on the music and will consider your suggestion to enhance the speakeasy vibe. We hope to welcome you back soon!
   

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9. A

   Angela

   Calgary

   23 reviews

   vip
   5.0

   23 reviews

   Dined on September 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Spectacular outdoor patio party. Was called a Luau but very little Hawaiian 🌺 music. 🎼 oh well … it was a great time in the sunshine regardless.
   

   AlchemyResponded on September 5, 2024

   Hi Angela, thank you for joining us and taking the time to share your experience! We're thrilled to hear that you had a great time on our patio, soaking up the sunshine. We'll certainly keep your suggestion for more Hawaiian tunes in mind for our future events. We hope to see you again soon for another enjoyable time!
   

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10. C

    Carolyn

    Washington DC

    1 review

    5.0

    1 review

    Dined on August 21, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Alchemy accommodates our party or 12 on the deck . They were very flexible with the billing allowing each individual to pay separately which was very much appreciated . The driver is where fantastic and the service great .
    

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