BC Kitchen - Parq Vancouver

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1. V

   Vanphx

   Vancouver

   35 reviews

   5.0

   35 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Food was great and our server was super nice and helpful

   Report
2. B

   Bossman

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   overall2food2service3ambience2

   Came by mid week to sample their Dine Out Vancouver menu...which looked good on paper. The restaurant is at the back end of the casino on the 2nd floor. The room is quite large with multiple seating options including booths and multiple screens showing sports. It has high ceilings and large floor to ceiling windows. We were two of only four patrons in the entire restaurant. Our server was pleasant but not very attentive as we often had to wave to get her attention. We split the caesar salad and dry ribs for the appies. The salad was ok...nothing special and the dry ribs were pretty good. We split the burger, fried chicken and rack of ribs for the mains. The burger was the star of the show...juicy, tasty and I liked the addition of the onion ring. The chicken was bad...a boneless breast partially battered and over fried. The ribs were tasteless...think these must have been boiled first. Churros for dessert....they were cooked well but served with rock hard dulce de leche. They do have a nice selection of beer on draft and wines. It was not a very positive food experience and I have no plans to return.

   BC Kitchen - Parq VancouverResponded 3 days agoHello Michael, Thank you for leaving such a detailed review and we really appreciate any and all feedback. I apologise that the experience wasn't consistent and this is not how we do business especially from the culinary perspective. I would love a chance to make this right so if you are interested, please do not hesistate to contact me at aleung@parqvancouver.c om. Regards, Albert Leung Assistant General Manager - BC Kitchen | D6 Bar & Lounge

   Report
3. FM

   FionaM

   1 review

   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience5

   Awesome good. Great staff. Enjoyable. Thank you for a nice evening

   BC Kitchen - Parq VancouverResponded on January 23, 2023Hello Fiona, Thank you so much for leaving a review for us, we always love good feedback. We look forward to hosting you again in the future. Regards, Albert Leung Assistant General Manager | BC Kitchen & D/6 Bar and Lounge

   Report
4. l

   lunger

   1 review

   2.0

   1 review

   Dined on January 22, 2023

   overall2food3service1ambience3

   Met clients here for a pre hockey game dinner. We were informed about the restaurant from a friend who is the former GM of the hotel. The restaurant itself was fine. What would be expected of a sports bar in a casino room. We had quite an early reservation so the restaurant was not yet at capacity. There was lots of staff bustling around but our server was extremely unattentive. She completely forgot to bring drinks to my client guests and we had to flag down another server just to have her come back to our table so we could inquire about the long delay (1/2 hour!!). We ordered something to eat which actually came quite quickly but our server just dropped the items and didn't bother explaining what was for each of us. The manager subsequently brought some of the other items (he was attentive!) and we had to ask him and flag him down again to get utensils and condiments for our table. I had to flag her down again to get the bill and tell her that we were done. Extremely disappointed and my clients were definitely not impressed. I'm actually booked to come back to the hotel (and restaurant) on Feb 11th in celebration of a 50th birthday and I'm now considering changing our dining location as it was really sub standard. Liesel Unger (Baker) 778 229 0631

   BC Kitchen - Parq VancouverResponded on January 23, 2023Hello Liesel, I want to first thank you for leaving such a detailed review and we truly are appreciative of the feedback. I was the manager you had mentioned in the review and I wished i had spent an extra moment at your table to ascertain the scope of your visit. I'm very sorry for any embarrassment that we caused you in front of your clients. I will be in contact very shortly to discuss your visit further. Regards, Albert Leung Assistant General Manager | BC Kitchen & D/6 Bar and Lounge

   Report
5. KL

   KimL

   1 review

   1.0

   1 review

   Dined on January 22, 2023

   overall1food2service1ambience3

   HORRIBLE SERVICE! 3 hostesses doing nothing but chatting; a manager wandering around but not interacting with customers at all; wait staff that completely ignored us and seemed to be unsure about their own sections; food was good - when we finally got to place our order. We could have spent SO MUCH more money. I was looking for a new dinner place pre-events (Canucks, concerts, Whitecaps) but it turns out this isn't it. I would rather eat/drink at the stadium and that says a LOT because it's expensive in there. And for those that want to know: I did finally track down the manager and he couldn't even look at me as I told him my concerns. They really don't care so just don't even bother with the place. It has potential but it's being squandered.

   BC Kitchen - Parq VancouverResponded on January 25, 2023Hello Kim, Let me first apologise to you and your friends for your terrible experience at BC Kitchen. There is no excuse for the inconveniences that you had endured and that is not how we strive to do business. I would love an opportunity to make this right - please contact me at aleung@parqvancouver.c om to discuss further. Regards, Albert Leung Assistant General Manager | BC Kitchen & D/6 Bar and Lounge

   Report
6. TB

   TammyB

   1 review

   3.0

   1 review

   Dined on January 21, 2023

   overall3food1service3ambience3

   The service was great the food was not. I would not recommend eating there

   BC Kitchen - Parq VancouverResponded on January 23, 2023Hello Tammy, First, let me thank you for taking the time to review our restaurant. As much as I am thrilled that you appreciated the service, I am very sorry for your culinary experience. Personally, I love our beef dip so I'm happy that your spouse enjoyed that. If you'd like to discuss further about your experience, please feel free to contact myself at aleung@parqvancouver.c om . Regards, Albert Leung Assistant General Manager | BC Kitchen & D/6 Bar and Lounge

   Report
7. AS

   AdrianS

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   Good food, good service. Would go again for my next trip downtown.

   BC Kitchen - Parq VancouverResponded on January 23, 2023Hello Adrian, Thank you very much for the glowing remarks for BC Kitchen, we truly appreciate it. We look forward to hosting you again in the future. Regards, Albert Leung Assistant General Manager | BC Kitchen & D/6 Bar and Lounge

   Report
8. A

   Alexxx

   Vancouver

   18 reviews

   vip
   5.0

   18 reviews

   Dined on January 9, 2023

   overall5food4service5ambience5

   Amazing place to be at for all sporting events and larger group gatherings. Service is always friendly and awesome!

   Report
9. G

   Glenn

   Hawaii

   5 reviews

   4.0

   5 reviews

   Dined on January 6, 2023

   overall4food4service5ambience4

   A little noisy, but friendly quick service! Great place for a meal before the game.

   Report
10. CC

    ChristineC

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Service was great and the food was enough for 4!

    Report
11. p

    pnnp

    Vancouver

    1 review

    1.0

    1 review

    Dined on December 28, 2022

    overall1food1service2ambience3

    Food is over priced and not good! Eat somewhere else!

    Report
12. B

    Brendan

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Great overall experience. The food was tasty, service was quick and efficient!

    Report
13. OT

    OpenTable Diner

    Vancouver

    11 reviews

    4.0

    11 reviews

    Dined on December 23, 2022

    overall4food4service4ambience5

    Great time! Great prices. Close to the Canucks game

    Report
14. d

    desereyc

    Vancouver

    1 review

    1.0

    1 review

    Dined on December 10, 2022

    overall1food4service1ambience4

    Unfortunately, we had a server that was not attentive. We received our appetizer before our drinks. The food was average. I asked for ice cream and the bill at the same time. 20 minutes later, still no sign of her. When I saw that the table beside us had received their bill, I told her to forgot my ice cream and we needed the bill because we had a show to go see. I would not hav me tipped her at all, but I paid cash and didn’t want to wait for the change. I then had food poising that night. The place itself was nice, I just think we had an inexperienced waitress that was frazzled.

    BC Kitchen - Parq VancouverResponded on December 20, 2022Hello Deserey, First, let me thank you for taking the time to leave us your feedback. I would like to apologise to you for your experience here at BC Kitchen. We continually strive to make improvements to our service and with feedback like yours, we will accomplish that. If you would like to discuss further, I can be reached at aleung@parqvancouver.c om . I look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
15. M

    Mike

    Las Vegas

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 4, 2022

    overall5food5service5ambience5

    Great pre Canucks meal and deal.

    Report
16. M

    Madison

    1 review

    1.0

    1 review

    Dined on December 4, 2022

    overall1food1service1ambience1

    Went there before the game. Server did not know what she was doing and the food was not good.

    Report
17. JS

    JacquelineS

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on December 2, 2022

    overall5food4service5ambience5

    Service was great. Game night special was a great value.

    BC Kitchen - Parq VancouverResponded on December 20, 2022Hello Jacqueline, Thank you very much for the kind words and we are thankful for the review. We look forward to hosting you agian in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
18. OT

    OpenTable Diner

    Hawaii

    3 reviews

    3.0

    3 reviews

    Dined on November 26, 2022

    overall3food3service5ambience4

    Great location for pre-concert drinks. Ambience ok. Food ok. Service great.

    BC Kitchen - Parq VancouverResponded on December 20, 2022Hello, Thank you for taking the time to rate us and leave a review. We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
19. BM

    BruceM

    1 review

    5.0

    1 review

    Dined on November 22, 2022

    overall5food5service5ambience5

    Hidden gem for pre-game drinks. Right next door to BC Place

    BC Kitchen - Parq VancouverResponded on December 20, 2022Hello Bruce, Thank you for taking the time to leave us a review, we really do appreciate it. We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
20. S

    Slee

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food5service5ambience5

    My experience at BC kitchen exceeded my expectations. We were there for a birthday. The ambience is like an upscale pub, dark decor with dim lighting. My group enjoyed the food and service. We were surprised by the popcorn and our server was friendly and attentive. The menu is similar to mid-range restaurants, great selection of pub food like appetizers, burgers and entrees. Some ethnic dishes are available too. We had a variety of chicken wings, dim sum, fish & chips and rice dishes. Everyone was pleased with the taste, value and portions. Great place to drop by for an occasion, meal or drink.

    BC Kitchen - Parq VancouverResponded on December 20, 2022Hello Slee, Thank you very much for offering such great insight on BC Kitchen, we are glad you and your group enjoyed yourselves. We look forward to hosting you again in the future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
21. KM

    KMYW

    Phoenix

    6 reviews

    5.0

    6 reviews

    Dined on November 19, 2022

    overall5food4service5ambience4

    Good spot for a quick bite to eat.

    Report
22. T

    Tiga

    Vancouver

    13 reviews

    3.0

    13 reviews

    Dined on November 14, 2022

    overall3food3service4ambience3

    Nice bar/restaurant inside the casino. The hostess and server were both very nice and polite.

    Report
23. A

    Alexxx

    Vancouver

    18 reviews

    vip
    5.0

    18 reviews

    Dined on November 14, 2022

    overall5food5service5ambience5

    Great Sports bar! Request on specific games is always granted when asked. Will be back for sure!

    Report
24. XF

    604XFR

    Vancouver

    88 reviews

    vip
    2.0

    88 reviews

    Dined on November 14, 2022

    overall2food1service4ambience2

    The long weekend prime rib special was VERY disappointing compare to my previous visit on a Saturday for the same prime rib dinner. I had requested for a medium rare temp and I was brought with a med-well steak. After waiting for another 5 minutes, I was then given just a medium temp steak. I didn't want to wait again since the rest of the part received the food already. Secondly, the prime rib from yesterday was about 20% smaller than my last visit. If BC Kitchen wants to run a special, it should NOT refer to the original pricing as customer would expect the same portion and NOT a SMALLER portion.

    Report
25. W

    Westvan

    Vancouver

    25 reviews

    vip
    2.0

    25 reviews

    Dined on November 13, 2022

    overall2food1service3ambience2

    I expected more. Being in a JW Marriott, I expected more. I did not realize, it was connected to a casino, and that it was more a sport bar. That was my bad.

    Report
26. NB

    NancyB

    Vancouver

    37 reviews

    vip
    5.0

    37 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5

    Always so good.

    Report
27. EL

    EmilyL

    Calgary

    1 review

    1.0

    1 review

    Dined on November 6, 2022

    overall1food1service1ambience1

    We had a pre lions game reservation for 1.5 hours before the game start, and we ended up having to leave without eating as we never got our food and we were going to miss the game. I understand that they were busy but this was super disappointing that we ordered and waited over an hour and never got our burgers

    BC Kitchen - Parq VancouverResponded on November 7, 2022Hello Emily, First and foremost I want to apologise for the inconvenience you experienced today and we are truly sorry. I would love to make this right so please reach out to me at aleung@parqvancouver.c om. I look forward to hearing from you Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
28. J

    Jordan

    1 review

    1.0

    1 review

    Dined on November 6, 2022

    overall1food4service1ambience3

    30 mins to receive a drink, 60 mins to receive food. 3 of 4 meals served, we left with one person really hungry! Management adjusted the bill to our satisfaction, but unfortunately we probably won’t return based on how slow and inaccurate the service was. There seemed to be plenty of staff working.

    BC Kitchen - Parq VancouverResponded on November 10, 2022Hello Jordan, First and foremost I want to apologise for the inconvenience you experienced on Sunday, this is not the kind of lasting impression we want to leave our guests. I would love to make this right so please reach out to me at aleung@parqvancouver.c om. I look forward to hearing from you Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
29. BH

    BradH

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on November 6, 2022

    overall3food4service2ambience4

    We went there before a BC Lions game. The server was very friendly however the service was extremely slow. We had to wait almost an hour to get our food. We also had to ask where our drinks were because they were taking 15 to 20 minutes to get to our table. I’m sure that they were understaffed but with it being a game day you would think that they would plan ahead for that.

    BC Kitchen - Parq VancouverResponded on November 10, 2022Hello Brad, First and foremost I want to apologise for the inconvenience you experienced on Sunday and we are truly sorry. I would love to make this right so please reach out to me at aleung@parqvancouver.c om. I look forward to hearing from you Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
30. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 6, 2022

    overall4food4service4ambience4

    2nd day open for brunch on Sunday. They did well. New staff - did well.

    BC Kitchen - Parq VancouverResponded on November 10, 2022Hello, Thank you for such a great review. We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
31. S

    Sull

    Vancouver

    4 reviews

    3.0

    4 reviews

    Dined on November 6, 2022

    overall3food2service3ambience4

    The restaurant was quite busy as there was a football game that day. It seemed as though there was not enough servers on. Our server was working hard but in 1.5hrs we were served 1 beer. The food on the platter was gross. The pakora and cauliflower batter was raw/doughy.

    BC Kitchen - Parq VancouverResponded on November 10, 2022Hello Sull, Thank you for leaving us your feedback as we do take all feedback, positive or negative very seriously. We are truly sorry for your experience on Sunday and I would love to make this right so please reach out to me at aleung@parqvancouver.c om. I look forward to hearing from you Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
32. SW

    ScottW

    1 review

    4.0

    1 review

    Dined on November 6, 2022

    overall4food1service3ambience5

    Service was not great, beer was cold and fairly priced

    BC Kitchen - Parq VancouverResponded on November 10, 2022Hello Scott, I want to thank you for leaving feedback to help us grow and improve our business. I am very sorry that the service was not up to par and I would love to make this right so please reach out to me at aleung@parqvancouver.c om. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
33. OT

    OpenTable Diner

    Vancouver

    1 review

    3.0

    1 review

    Dined on October 30, 2022

    overall3food2service2ambience3

    It was nice for gathering but services was so weak and food was ok not perfect.

    BC Kitchen - Parq VancouverResponded on October 31, 2022Hello, Thank you for taking the time to leave us a review and we take all feedback very seriously. I am sorry that the service was not up to par and we would love to discuss it further with you. I can be reached at ALEUNG@Parqvancouver.co m . We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
34. BG

    BradG

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on October 29, 2022

    overall5food5service5ambience5

    Good spot to grab a drink and food before a game.

    BC Kitchen - Parq VancouverResponded on October 31, 2022Hello Brad, Thank you so much for such a glowing review - we really do appreciate it. We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
35. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 29, 2022

    overall1food2service1ambience2

    food was okay at best, the server didn’t know the menu (cut of steak or what was not available), we were told 20mins after ordering that one of our menu items couldn’t be fulfilled resulting in one entree being served after everyone was done dining, my water and beverage glass were both left empty for 30mins and then took another 20mins before my new drink arrived (the restaurant was basically empty and i watched everything sit at the bar for the whole 20mins) the music was incredibly loud and we’re basically unable to have conversation. overall not a very great experience and i do not think i will be coming back.

    BC Kitchen - Parq VancouverResponded on November 2, 2022Hello, First and foremost, thank you for leaving feedback for us to improve on. I want to apologise for your experience and I would love to make it right because I would not want the same experience to happen again to anyone. I can be reached at ALEUNG@Parqvancouver.co m . We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
36. M

    Megan

    Vancouver

    7 reviews

    1.0

    7 reviews

    Dined on October 23, 2022

    overall1food1service2ambience1

    Not good, food, service, price and extremely loud. Won’t return.

    BC Kitchen - Parq VancouverResponded on October 24, 2022Hello Megan, I want to first thank you for taking the time to leave us your feedback. I am very sorry that we let you down last night and I would love to discuss this further. I can be reached at aleung@parqvancouver.c om . Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
37. OT

    OpenTable Diner

    Vancouver

    3 reviews

    vip
    2.0

    3 reviews

    Dined on October 23, 2022

    overall2food3service2ambience3

    Poor service.

    BC Kitchen - Parq VancouverResponded on October 31, 2022Hello, We appreciate that you took the time to leave us feedback as it does help us to grow as a company. I am sorry that the service was not up to par and we would love to discuss it further with you. I can be reached at ALEUNG@Parqvancouver.co m . We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
38. VR

    VastRepast

    Seattle

    3 reviews

    1.0

    3 reviews

    Dined on October 22, 2022

    overall1food2service1ambience1

    Really not very satisfied. Our servers were trying but undertrained and very scattered. The Food was OK but not great. The noise was MORE than energetic.

    Report
39. RL

    RoseL

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2022

    overall5food5service5ambience4

    Amazing food. Not too noisy. Service was great. Chicken nachos were phenomenal.

    BC Kitchen - Parq VancouverResponded on October 24, 2022Hello Rose, Thank you for taking the time to leave a great review. We look forward to hosting you again in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report
40. SC

    StephenC

    Vancouver

    17 reviews

    4.0

    17 reviews

    Dined on October 22, 2022

    overall4food4service4ambience4

    Very good food and decent value. Great service. Had booked a high top table but they tried seating us at the bar. They corrected when I complained.

    BC Kitchen - Parq VancouverResponded on October 24, 2022Hello Stephen, Thank you for taking the time leave us a review. We always take feedback like yours very seriously and accommodate when we can. Glad you enjoyed the rest of your evening especially the food. We look forward to hosting you in the near future. Regards, Albert Leung Assistant General Manager | BC Kitchen

    Report