Benihana - Niagara Falls Ontario

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1. AF

   AleksF

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   From the time we arrived until the time we left we had a fantastic experience. The hostesses were pleasant and prompt, our server was personable, kind, and very helpful. I am fairly certain it was the owner who checked on us midway through our meal and afterwards to make sure everything was meeting our expectations, Benihana’s exceeded them! Our family doesn’t go out too often having a 4 year old and 5 month old, so this was a treat. The food was good, the show was amazing! So much fun to watch and interact and enjoy! A little disappointed that we were charged a tourist fee even though we live in Welland but other than that this is definitely a place we will come again! My son is already asking when we can go back and see the onion volcano ☺️

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2. CW

   CharlieW

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Toto is the man!!!! What a legend, food was amazing will definitely be back! Such an amazing experience

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3. JT

   JayT

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food1service3ambience3

   Poor food quality and service. Booking and customer service experience excelent!

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4. A

   Anila

   Hawaii

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Food and teppantaki chef were excellent! Be aware of cost, minimum $65 per person

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5. BH

   BrokeandHungry

   1 review

   4.0

   1 review

   Dined on May 14, 2022

   overall4food5service5ambience4

   It was a pleasurable experience all in all. The chef was an excellent entertainer and very skilled at his craft. I believe that the price point was way too high for what we received. 95% of my meal was onions and mushrooms leaving me hungry after dinner. The bill cost $319.00 for 2 steak dinners and this was after they removed the hefty $40.00 tourism tax as we are locals in Niagara Falls. That being said it would have cost a couple from out of town nearly $360.00 and this was with us only drinking water. It kind of appeared as they are gouging their clientele. One visit was enough after the remortgage in order to eat experience.

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6. K

   Kaylah

   Toronto

   1 review

   1.0

   1 review

   Dined on May 9, 2022

   overall1food2service1ambience4

   Terrible !! I’d never go back for $300 no liquor !! I had a Mother’s Day reservation and still had to wait 1 hr after being seated for our chef to arrive…. The food was no different than your local Chinese nothing special … the shrimp were very tiny…. Server just wanted us to buy alcohol… we don’t drink. And we felt rushed towards the end of the night… this place is a money grab and NOT WORTH IT !! Go to the keg !!!

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7. BJ

   BramptonJerseyGirl

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on May 9, 2022

   overall5food5service5ambience5

   It was fun. It was entertaining. I recommend everyone should try it at least one time. A dining experience you won't forget. Tip added to the bill. I would definitely do it again in the future.

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8. MM

   MaggieM

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food4service4ambience3

   Everything was good. But I don't feel like the price was justified. There us a similar restaurants 2 blocks away for half the price. Food delicious. There was no special service or anything that made this place stand out.

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9. OT

   OpenTable Diner

   Toronto

   8 reviews

   vip
   5.0

   8 reviews

   Dined on May 8, 2022

   overall5food5service5ambience5

   Great experience and food, would definitely visit again! Thank you

   Report
10. KC

    KellieC

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food4service2ambience2

    Very fast - in and out - but less of an experience. Very little “compared” to other grills where they cook in front of you.

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11. EY

    EricY

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food4service3ambience3

    I would say it was ok overall. Extremely expensive for what you are getting. I probably won't return because of the cost.

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12. ME

    MeatEaters

    New England

    10 reviews

    3.0

    10 reviews

    Dined on May 7, 2022

    overall3food3service3ambience4

    Our chef was decent, not fully on his game but did a good job. Our server came at the beginning to take our order and bring drinks. We didn’t see her again until she brought the bill.

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13. d

    disappointed

    Calgary

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food4service3ambience2

    Food was good as should be for Benihana but they really should not take advantage of tourists. Food cost $196 but our bill was $329.11. They charged $133 in taxes and tip for food that cost under $200. None of other pricey restaurants we ate charged this much for taxes and tip. Unless you definitely can't hold your cravings for the tepanyaki food, best to avoid being taken advantage of.

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14. SC

    SueC

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food5service5ambience3

    Everyone in our group agreed that it was good to be together for a night out. Also that food and service were both excellent. Quantities were substantial. We understand that most likely as the restaurant is on the second level of the building a proper venting system must be installed. Unfortunately this caused a significant noise level at the table, while the chef was preparing. He did however answer our questions and provided wonderful entertainment while preparing. We were surprised that a specific percentage was already included in the bill. While the meal and service were certainly worth an additional charge we would have preferred to be in control of that amount.

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15. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Celebrated my birthday. The chef was amazing and the server was attentive and kind. Thank you for the great experience !

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16. SL

    SoleL

    Toronto

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    We enjoy our time with Arthur…he is amazing. Thanks to the owner very nice person

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17. SM

    SteveM

    1 review

    2.0

    1 review

    Dined on April 22, 2022

    overall2food4service3ambience2

    Took my wife and daughter for dinner. 2 steakFilet and 1 chicken/shrimp dinners and a bottle of wine cost over $500.00 when taxes and service charges were factored in. The for was fine but not for the price. If you have a desire to drop $500 on a meal for 3 people, I would recommend many other restaurants before this one.

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18. LS

    LauraS

    Atlantic City

    1 review

    2.0

    1 review

    Dined on April 20, 2022

    overall2food2service4ambience4

    Extremely overpriced!!! Our hibachi chef was great but it was not worth it at all. Somehow they’re getting away with charging an extra $5 for hibachi rice which sways comes with the meal.

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19. LT

    LarryT

    1 review

    5.0

    1 review

    Dined on April 19, 2022

    overall5food5service5ambience5

    Fantastic food, good variety. Chocolate cake was amazing. Tea could be hotter. Service is top shelf.

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20. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Service was excellent, food was excellent and of course the “show” was very entertaining. Edwin our chef was very personable and hilarious especially interacting with our 10 year old. Food servings were significant and generous!

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21. PS

    PamelaS

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience5

    Our server, Emma, did a great job! She and our chef were so kind and accommodating. The food was well prepared and it was fun!

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22. DL

    DonnaL

    Toronto

    1 review

    2.0

    1 review

    Dined on April 13, 2022

    overall2food2service3ambience2

    I have been to many restaurants of this type and Benihana Niagara pales in comparison. Chef show was ok but not as entertaining as other places,food was good except 62$ for 7 shrimp not impressed also having to pay 5$ for the fried rice instead of the steamed rice. 17% service charge whether your pleased or not with service. And the kicker is 16$ Niagara destination fee that you never get told that it’s a voluntary charge. Definitely will not be returning or recommending

    Report
23. MD

    MacD

    1 review

    3.0

    1 review

    Dined on April 12, 2022

    overall3food4service4ambience4

    Nice place and good was good but prices were ridiculously high...Menu on website does not show the price beside each item so one you are in the re restaurant and seated you see the prices. It makes the Keg look great as the cheapest main is $54.00 going all the way to $129.00. WIfe and son, three of us came to $287.00..

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24. RC

    RichardC

    1 review

    4.0

    1 review

    Dined on April 1, 2022

    overall4food5service5ambience5

    Excellent experience, very expensive. Limited Bar drinks. Great for once and a while fun event

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25. GS

    GaryS

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food4service5ambience5

    It was an excellent Experience, our chef Arthur was extremely entertaining! The food was very good as well!

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26. JD

    JamesD

    Toronto

    5 reviews

    3.0

    5 reviews

    Dined on March 24, 2022

    overall3food5service4ambience4

    I have been to the location in the Toronto Fairmont hotel several times so I can make a fair assessment in the Niagara location. Firstly, this location is far more expensive than the Toronto one. They do not put prices on their site and perhaps they should because I went in with a certain dollar amount in mind and was shocked with the final bill. The ambiance is decent enough, not much I can say around that. We unfortunately had some people at other tables that were yelling across their table at each other - they should have been seated beside each other. Other than that it was pleasant to be there. The chef we had was a veteran that originally came from The Toronto location. While he was very pleasant, and this is something that is a luck of the draw when it comes to places like this, the entertainment factor varies. He was on the average side while being very polite. (I am also comparing to the table beside us whose chef was more energetic) The food was great. I have zero complaints on how it was prepared, how it was presented or how it tasted. Everything was on point. We specifically made note in our booking that it was my sons 17th birthday. By the time the other guests at our table cleared out (and our chef was long done), I had to ask if they do anything for birthdays. They brought out ice cream. It was pretty lacklustre all things considered, especially considering that when I approached the host, he confirmed it was my sons birthday party… he already knew but seems like they don’t normally do anything special. All in all was a good satisfying meal. Bit of sticker shock and left the place not really feeling like an appreciated customer. No sense of warmth or welcome there.. it’s unfortunate but then again it’s a once in a while type of experience, not frequentZ

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27. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on March 17, 2022

    overall5food5service5ambience5

    The food here was excellent! Our chef was very funny and charming. We got lots of food and left very full. The price was very expensive though and there was an automatic 17% service fee that was added on. Once in a blue moon occasion!

    Report
28. N

    Nutmeg

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on March 16, 2022

    overall3food4service5ambience5

    Everything was pretty good and very tasty except the tofu meal (not heated or treated which was disappointing at $70). The service was great and it was entertaining and a dun experience. We expected to pay a premium but the prices were ridiculously expensive and we were charged 17% service charge without being asked and also an optional Niagara Falls fee which we did not wish to pay. We will be asking for a partial refund for this portion.

    Report
29. M

    Miaa

    Toronto

    1 review

    1.0

    1 review

    Dined on March 15, 2022

    overall1food1service1ambience1

    Not worth the money, spend $117 for kids meal. I don't recommend

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30. OT

    OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on March 5, 2022

    overall1food1service2ambience1

    All i have to say is how dare you charge pelp

    Report
31. LR

    LeslieR

    Toronto

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food4service4ambience4

    Overall spectacular.. Maybe a bit overpriced.. Good show

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32. TN

    TrishaN

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on March 4, 2022

    overall5food5service5ambience5

    It was a gun evening. They even brought out a small dessert for my sister's birthday. Highly recommend this restaurant.

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33. KM

    KMontreal

    Toronto

    1 review

    3.0

    1 review

    Dined on March 4, 2022

    overall3food4service4ambience4

    Extremely over priced. I was also expecting more of a show with fire, only did it once

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34. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on February 25, 2022

    overall5food5service5ambience5

    It was amazing! Tyler was our chef and i highly recommend him!

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35. TC

    TaraC

    1 review

    4.0

    1 review

    Dined on February 20, 2022

    overall4food5service5ambience3

    Great food but was very out of my price range.

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36. B

    Brock

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food3service2ambience5

    Service was quite sub par. Hannah was a bit slow at touching tables and with the vents so loud you can barely hear her! The food was alright... nothing special but the chef and show was great. The pricing is a bit absurd... but it comes with Niagara Falls region. Bit of a slap in the face to slap on 17% tip on top of a preset meal also.

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37. H

    Herman

    Toronto

    5 reviews

    vip
    4.0

    5 reviews

    Dined on February 13, 2022

    overall4food5service5ambience5

    Great ambience and entertainment. However, severely overpriced food.

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38. SR

    SilverRain

    Toronto

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 12, 2022

    overall5food5service4ambience5

    Food was excellent. Service was very good. But prepare to pay Niagara Falls prices. It’s about 80% more expensive than a regular Benihana

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39. JP

    JewellP

    1 review

    4.0

    1 review

    Dined on February 12, 2022

    overall4food4service5ambience4

    Chef Edwin was AMAZING! From beginning to end, all the staff were awesome ! The food was excellent and it made the birthday event very special. 10/10 would recommend !

    Report
40. t

    tammya

    1 review

    3.0

    1 review

    Dined on February 12, 2022

    overall3food3service3ambience2

    Being to the original Benihanas in Ft.Lauderdale. I had expectations and I was very dissaoointed. Paper menus for a meal that cost 2 people over $300 with no appetizers is not a great way to start. I know that I will be supporting local next time.

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