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Bertucci - Bertucci's - West Roxbury, Chestnut Hill, MA

Bertucci's - West Roxbury

3.8
3.8
61 Reviews
$30 and under
Italian
Craving unique brick oven Italian food at its freshest in West Roxbury, MA? Reserve your table at Bertucci’s today to experience delicious food made by hand daily and fire-cooked until intense flavor is locked in. Our scratch-made dough, tomatoes grown exclusively for Bertucci’s and roasted small-batch vegetables are fresh all day, every day. Whether it’s our signature pizza, mouthwatering pasta creations or even a sweet dessert, we create magic within our brick oven that’s the heart of each Bertucci’s location. Located in the heart of West Roxbury and minutes from Dedham Mall and the Showcase SuperLux, Bertucci’s features not only our signature pizza and calzones, but also delectable vegetarian and gluten-free options. So, whether you’re looking for a relaxing or romantic meal, everyday dining or special celebrations for groups, Bertucci’s has a table ready for you. Can’t join us at our table? Call ahead or order online for 2Go or delivery. Catering also available.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria
  • Hours of Operation
    Lunch Mon–Sat 11:00 am–3:00 pm Dinner Mon–Sat 3:00 pm–10:00 pm Sun 3:00 pm–9:00 pm
  • Phone number
    (617) 327-0898
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Catering
    Bertucci’s catering is perfect for all occasions, and can be delivered to your door or picked up from our restaurant. You can choose from our set catering packages or you can customize any combination of pizzas, pastas, entrees, salads or desserts. From birthdays, weddings, business gatherings, graduations and more, let Bertucci’s do the work. Your order includes everything you need- plates, napkins, utensils, rolls, butter, and condiments are included. Please allow up to 3 hours for same day delivery. Call 877-228-9912 to order today or learn more at bertuccis.com/catering
  • Neighbourhood
    Brookline
  • Cross Street
    Independence Dr
  • Parking Details
    Free parking in shared private lot
  • Public Transit
    Independence Dr - MBTA bus stop
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 61 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on all time ratings
  • 3.9Food
  • 3.8Service
  • 3.6Ambience
  • 3.8Value

NoiseModerate

61 Reviews
  1. ColleenB

    New York City

    32 reviews

    vip
    3.0

    32 reviews

    Dined on March 16, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    Rolls and pizza were the stars! Server was great as well. The chicken piccata was overly sauced and the salmon was just ok. The salad greens weren’t fresh.

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  2. Straightshooter

    Greater Boston

    115 reviews

    vip
    3.0

    115 reviews

    Dined on November 17, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Uneven experience. Food was okay. Kinda cool when it reaches us. Rolls okay, but the oven was broken. Asked for butter for rolls and waited a LONG time. When I asked for the butter again, the server made a snide comment. Dinner was much more expensive than I expected.

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  3. AlexandraD

    Greater Boston

    6 reviews

    3.0

    6 reviews

    Dined on March 19, 2023

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3
    Good place to take our kids to learn / practice eating out. Pizza is great, good beer on tap for the parents, kid friendly all around. It seems they are short-staffed, but that is the case everywhere. Food was ready quickly, which particularly surprised me given the appearance of that staffing situation.

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  4. JoedithH

    Greater Boston

    26 reviews

    vip
    4.0

    26 reviews

    Dined on March 17, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Very good family restaurant. Wonderful hot rolls before dinner. Dinner was not warm so had to send it back to reheat but was fine after the reheat.Always good food at a good price and with good parking available a definite plus.

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  5. JoedithH

    Greater Boston

    26 reviews

    vip
    5.0

    26 reviews

    Dined on February 15, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Even though it was Valentine's Day we had a short wait due to their being short staffed. The service was attentive and the meal was truly above and beyond being good and a superlative value.

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  6. Rose

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on December 10, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My daughter had her 12th birthday celebration at Bertucci’s and the management and staff were very accommodating. We received great service, were seated in a more private area of the dining room, the food was great…overall, we had a great experience!

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  7. OpenTable Diner

    Greater Boston

    3 reviews

    vip
    1.0

    3 reviews

    Dined on December 3, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Due to lack of staff we waited over 45 mins for 2 kids meals, salad and one dinner and at that point we had to walk out. There were no crayons or kid lids for their drink. No beer selection for one adult at table. Speaking to the Manager I suggested that the waitress tell you ahead of what they don’t have before taking the order then that would save time and energy with coming back and forth three times to tell us what was not available. The bartender was yelling at waitresses from every table so the entire restaurant could hear, very unprofessional! In the end we were told a night of training staff. I would suggest to minimize the training on a Saturday night so the restaurant is not running in chaos. Just a quick side note this restaurant was not anywhere near full!

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  8. Nunbetter

    New York City

    22 reviews

    3.0

    22 reviews

    Dined on November 26, 2022

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Bertucci's is usually enjoyable (and their Alfredo sauce beats Olive Garden every time) but the meal I had this time was a little dry and my companion's pasta wasn't cooked quite right. The restaurant was short on staff as well and the manager was filling in as well as he could.

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  9. Cynthia

    New York City

    2 reviews

    1.0

    2 reviews

    Dined on November 26, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    When we got there they would not honor the open table reservation. And told us it would be a 30 minute wait. They cited lack of staff. They had multiple tables empty. The manager gave me a rude explanation as to what he was dealing with. He also said that just because I made a reservation on OpenTable doesn’t mean that I would have come before everybody else that was waiting. We left and I had to go somewhere else but open table was no help to us because it wouldn’t let me cancel the pending reservation with Bertucci’s. So we could not use it to find another location to dine. Absolutely awful experience, treated very rudely. If Bertucci’s as a chain cannot handle reservations they should not be on OpenTable.

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  10. OpenTable Diner

    Greater Boston

    2 reviews

    1.0

    2 reviews

    Dined on November 12, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We had a reservation. The place is so short staffed that we were told to wait 30 minutes when we got there. The management was doing nothing to help the staff at the front of the house and it was obvious that everyone was overwhelmed which impacted overall service.

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FAQs

Bertucci's - West Roxbury does offer delivery in partnership with Postmates. Bertucci's - West Roxbury also offers takeout which you can order by calling the restaurant at (617) 327-0898.

Bertucci's - West Roxbury is rated 3.8 stars by 61 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today

Order delivery or takeout

Google Map for Bertucci's - West Roxbury

683 Vfw Pkwy, Chestnut Hill, MA 02467-3656

Additional information

  • Cross Street
    Independence Dr
  • Neighbourhood
    Brookline
  • Hours of Operation
    Lunch Mon–Sat 11:00 am–3:00 pm Dinner Mon–Sat 3:00 pm–10:00 pm Sun 3:00 pm–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Free parking in shared private lot
  • Public Transit
    Independence Dr - MBTA bus stop
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (617) 327-0898
  • Catering
    Bertucci’s catering is perfect for all occasions, and can be delivered to your door or picked up from our restaurant. You can choose from our set catering packages or you can customize any combination of pizzas, pastas, entrees, salads or desserts. From birthdays, weddings, business gatherings, graduations and more, let Bertucci’s do the work. Your order includes everything you need- plates, napkins, utensils, rolls, butter, and condiments are included. Please allow up to 3 hours for same day delivery. Call 877-228-9912 to order today or learn more at bertuccis.com/catering
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