Bistro le SAM - Fairmont Château Frontenac

Bistro le SAM - Fairmont Château Frontenac reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   David

   Hampshire6 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good service and excellent service but in a noisy ambience.
   

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2. K

   Kimberly

   Greensboro4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service from the hostess (Amina I think) to Sebastien- thank you
   

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3. L

   Louis VIP

   Montreal44 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   J’ai beaucoup apprécié l’accueil chaleureux ! L’ajout de spéciaux le soir est très bienvenu !
   

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4. S

   Suzanne VIP

   Austin13 reviews

   4.0

   Dined on May 5, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful atmosphere with some tables having incredible views. The food was good, and although our waitress was warm and friendly, she was not very available or attentive.
   

   Bistro le SAM - Fairmont Château FrontenacResponded 6 days ago

   Dear Mrs. Suzanne, Thank you for taking the time to share your impressions with us. We're delighted to hear you enjoyed the ambiance of our Bistro and the views from your table, it’s something we take great pride in offering our guests. We also appreciate your kind words about the quality of the food and the warmth of your server. That said, we’re truly sorry to hear that the level of attentiveness during your visit did not meet your expectations. Please rest assured that your feedback has been shared with our team, as we are always striving to provide not only excellent cuisine, but also impeccable and attentive service. We hope to have the opportunity to welcome you again and provide you with the flawless experience you deserve. Warmest regards,
   

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5. J

   Jennifer

   Vancouver3 reviews

   2.0

   Dined on May 4, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Average food/service for a Fairmont. Wouldn’t recommend.
   

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6. V

   Vivian VIP

   Minneapolis35 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A perfect place for lunch in Quebec City at the iconic Fairmont with a view of the striking city.
   

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7. C

   Christine

   St. Louis1 review

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had two groups of 6 for a corporate dinner. We couldn't have picked a more fabulous place to have dinner! The ambience and view were outstanding. The food was fabulous and the service was definitely top-notch! We had a relaxing, leisurely dinner and had simply the best evening. Recommend 100% when in Quebec City!
   

   Bistro le SAM - Fairmont Château FrontenacResponded 6 days ago

   Dear Mrs. Christine, What a joy to read your kind words — thank you sincerely for choosing our Bistro for your corporate dinner. We’re truly honored to have been part of such a memorable evening for your group. It’s wonderful to know that the ambiance, the view, the cuisine, and the service all contributed to an experience that exceeded your expectations. Providing a setting where guests can relax and truly enjoy their time is exactly what we strive for, and your recommendation means the world to us. We hope to have the pleasure of welcoming you again on your next visit to Quebec City — whether for business or pleasure ! Warmest regards,
   

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8. D

   Dennis VIP

   Orange County10 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anyone telling you Canadians in Quebec City are snooty have never been here. The nicest people, staff and the food is amazing. We talk about Southern hospitality in the US, Quebec City has the same kindness to visitors.
   

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9. j

   julie

   Las Vegas1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tout était excellent avec la vue en prime et le cocktail au bar. Un incontournable à Québec
   

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10. A

    Ann-Marie

    Greater Boston3 reviews

    5.0

    Dined on April 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What a lovely and special evening! Our server was so friendly and accommodating. Delicious drinks and meals. The charcuterie starter was perfect, as well as interesting entrees. Beautiful decor and views.
    

    Bistro le SAM - Fairmont Château FrontenacResponded 6 days ago

    Dear Mrs. Ann-Marie, We thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had such a special evening at our restaurant. It’s always a pleasure to know that our guests enjoyed both the delicious food and drinks, as well as the friendly service. We’re especially happy that the charcuterie starter and our unique entrées left a lasting impression. We also appreciate your kind words about the décor and views, we strive to create an atmosphere that enhances every dining experience. We look forward to welcoming you again for another memorable evening. Warm regards,
    

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