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Boston Pizza - Whitby, Whitby, ON

Boston Pizza - Whitby

4.4
4.4
25 Reviews
CAN$30 and under
Sports Bar
Boston Pizza is a family restaurant and sports bar with great food, like pizza, pasta, wings, and more!

Free Wifi Available!!!

Make a reservation

2 people

7:00 p.m.


Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Sports Bar, Pizza Bar, Canadian
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (905) 620-1102
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Catering
    You may be limited to a (90) minute dine-time.
  • Neighbourhood
    Whitby
  • Parking Details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, High Tea, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access, Wine
Gift card

Gift card

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What 25 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on all time ratings
  • 4.5Food
  • 4.5Service
  • 4Ambience
  • 4.1Value

NoiseModerate

25 Reviews
  1. AnnetteM

    Toronto

    1 review

    1.0

    1 review

    Dined on May 12, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    I wish to express my disappointment with the service at Boston Pizza North #458. To begin I booked an appointment online for May 12th 5:45pm for 2 guests via Open Table, I received a confirmation email that my table was booked only to arrive and be told by the hostess that the reservation was not received at their location. However, she explained that Open Table wasn't working correctly, not that I would have been aware of that. She told me not to worry that she had some available tables. We were seated at our table at 6pm. The waitress arrived a few minutes later to take our drink order, she returned with our drinks a few minutes later and at that we we ordered an appetizer. When she returned with the appetizer approximately 10 min later we placed our entrees order. My husband and I were enjoying the appetizer and 15 min later the server came by to pick up the empty dishes. We waited a further 10 min and realized it's taking awhile for our food to arrive but continued waiting patiently. It's now 6:35-6:40pm, I was ready to cancel my order but the server told me it would be a few more minutes. We received our food at 6:48pm, we began to eat our food and realized it was too late to finish at the restaurant so we asked for take out containers. My husband paid and left the restaurant, I decided to wait and speak to the manager/supervisor to complain about the long wait. Instead of taking the onus on behalf of Boston Pizza she blamed it on the fact that it was Mother's Day and the staff was busy. Well, I was not amused to say the least. You know well ahead of time that it will be busy because of Mother's Day, would the Manager not make sure the restaurant was well staffed? And if there wasn't enough staff, why were we not advised that there could be a longer wait before we placed our order. Anyhow, the manager didn't offer any goodwill gesture, so I got up and left. Needless to say I was not impressed with the service and the Manager handled the situation.

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  2. OpenTable Diner

    Toronto

    4 reviews

    2.0

    4 reviews

    Dined on March 9, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    We were ignored by our server and when he did come by he was rude. When we asked when our appetizer would be out (others at our table had theirs) he stormed off only to bring us ours, which was cold. Not only did we have to ask for our app, but everyone kept having to ask other servers for drinks because ours wasn’t out. It was far from busy.

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  3. Backs

    Toronto

    5 reviews

    vip
    4.0

    5 reviews

    Dined on December 14, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Always great place to bring the kids! Food comes out fast and hot

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  4. LynnJ

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on November 24, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 1
    Good was good. Service excellent. Very noisy. Two large parties. So understandable but detracted from our experience

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  5. OpenTable Diner

    Toronto

    5 reviews

    4.0

    5 reviews

    Dined on August 12, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Service was excellent. Music was just a bit louder than I prefer but it was empty at the time so was probably set for when it's busier. Food was good. Pretty standard quality. I would definitely return.

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  6. Julia

    Toronto

    9 reviews

    vip
    3.0

    9 reviews

    Dined on March 18, 2023

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 3
    Very dirty table, wall, sofas, and some dishes, the sandwiches were delicious, the rest was not so good, the service was pleasant

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  7. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience

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  8. brendal

    Toronto

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the crispy pecan salad it's delicious the pizzas are great aswell.

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  9. OpenTable Diner

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on January 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress was the BEST!!! Give that girl a raise.

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  10. JosephA

    Toronto

    75 reviews

    vip
    4.0

    75 reviews

    Dined on December 31, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service friendly staff Anticipated needs of our group with included 4 children

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  11. JamesM

    Toronto

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolute fantastic service from the GM! We had a work event and they made us feel like VIPs! Definitely would go back

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  12. Enan

    Toronto

    6 reviews

    5.0

    6 reviews

    Dined on June 26, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Amazing service. Really above and beyond as we had hungry little kids with us

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  13. OpenTable Diner

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on June 4, 2022

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Power bowl was delicious. It was a pleasant experience

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  14. OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on April 17, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Good place quiet

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  15. Jarvenn

    Toronto

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 8, 2022

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    Waiter disappeared after serving us and never returned. Waited 20 minutes after eating and finally decided to pay through the app and had to leave half a pizza behind as there is no take out container when you have no server.

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  16. DaveandLee

    Toronto

    12 reviews

    vip
    5.0

    12 reviews

    Dined on March 15, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food like always!! Never disappoints! We will be back.

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  17. Jacq

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on February 18, 2022

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Service was quite slow waited 15 minutes to be greeted. they should have had more servers on as it was close to 6 and only saw one lady working. She ended up taking our table as we were ready to order. She seemed a bit distant but probably exhausted. I was just very friendly when I waitresses so I made it a but awkward. Food was good though. We come out to ur restaurant bc foods better than harmony location. The service is affecting our decision now.

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  18. Callie

    Toronto

    16 reviews

    4.0

    16 reviews

    Dined on February 12, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Ok service. Very slow.

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  19. PaulE

    Toronto

    39 reviews

    4.0

    39 reviews

    Dined on February 5, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Was fine, service was good

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  20. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Jordan and the other servers are always fantastic. Well done

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  21. OpenTable Diner

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on September 11, 2021

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    I had changed the reservation from 6 to 8 people through the open table app, when we arrived the hostess kinda snapped at us and said they were confused and said we should’ve called to update them. There was no one in the restaurant other than the patio. From then on it seemed like our server was annoyed with us all, I get large groups can be overwhelming and annoying but it felt like we were a bother. I get that everyone is short staffed right now but the hostess greeting kinda set the whole experience as awkward and uncomfortable

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  22. JohnD

    Toronto

    1 review

    5.0

    1 review

    Dined on August 15, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    2nd time in a month we have been here and haven't been disappointed. Staff was great, food was hot and delicious, atmosphere amazing.

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  23. AmandaM

    Toronto

    1 review

    5.0

    1 review

    Dined on August 2, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic patio, great food, friendly staff and very kid friendly restaurant.

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  24. harbirb

    Toronto

    9 reviews

    5.0

    9 reviews

    Dined on July 18, 2021

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    We heard this place was under New Management so we decided to try BP's one more time. No words to describe our server, he was so amazing, and very creative. Since my kids wanted Panookie, unfortunately it was not on the Menu, we ended up ordering other desserts. He actually created his own version of Panookie and made my kids so happy. Compliments to the new owners and staff.

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  25. JonP

    Toronto

    1 review

    3.0

    1 review

    Dined on July 12, 2021

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 2
    It's COVID time so I guess they're getting back on their feet, but didn't even get a drink for 25 minutes from being seated which wasn't great. After that the service seemed to get better but between 3 people only one was waiting tables, the rest were running for him - and he had 5-7 tables to deal with. Didn't go great.

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FAQs

You can order delivery directly from Boston Pizza - Whitby using the Order Online button. Boston Pizza - Whitby also offers delivery in partnership with Skip The Dishes and Uber Eats. Boston Pizza - Whitby also offers takeout which you can order by calling the restaurant at (905) 620-1102.

Boston Pizza - Whitby is rated 4.4 stars by 25 OpenTable diners.

Boston Pizza - Whitby does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Order delivery or takeout

Google Map for Boston Pizza - Whitby

20 Taunton Rd E, Whitby, ON L1R 0A1

Dining areas

Additional information

  • Neighbourhood
    Whitby
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    CAN$30 and under
  • Cuisines
    Sports Bar, Pizza Bar, Canadian
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Private Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, High Tea, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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