Byblos Uptown
Safety precautions
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
Menu
Wedding Anniversary
Amazing drinks!
Byblos is my fav rest in Toronto! The food is AMAZING! It's on the pricy side but it's worthy!
First time here and really enjoyed the ambience ñ, flavours, and service
Wonderful! The Turkish dumplings are excellent, as was the grilled branzino. Pita bread with honey also a delight. Service is friendly, efficient, all with zero attitude. Home made ice cream a great finish to an enjoyable dinner. Will definitely return (this was the 2nd visit).
Delicious. Nice decor. Good device compared to most restaurants these days.
Good service and few appetizers are average, sea food selections are great.
Dear KAYY, Greetings on behalf of the team at Byblos Uptown. Thank you so much for taking your valuable to leave and write feedback. I am pleased to read that overall you enjoyed the experience with us. I do hope that the next time we welcome you back, you and your guests will have an experience worthy of 5 stars. We are looking to update and expand our menu in the very near future! Eric Pan Assistant General Manager Byblos Uptown
Always love coming by for the amazing food and atmosphere they provide. Drinks are phenomenal, starters are delicious and the mains are to die for to simply put it. Great service too !!
Dear MaggieL, Thank you so much for your kind words. I have passed along your compliments to our team. We appreciate everything you wrote and only wished you had written more! We will be updating the food and beverage menu in the very near future. I hope we can welcome you back with new flavours and experiences very soon. Once again thank you and we hope to see you soon. Eric Pan Assistant General Manager Byblos Uptown
Outstanding food and great experience! Very attentive staff.
Dear JohnM, Warm greetings on behalf of Byblos Uptown. I am very happy to hear that you had a wonderful experience with us. Thank you so much and we hope to welcome you back very soon. Eric Pan Assistant General Manager Byblos Uptown
Truly amazing food. So delicious and flavoursome. Great service. Every dish was a 5
Dear EllenN, Thank you so much for taking your valuable time to rate and leave feedback about your experience with us. I am ecstatic to read that you had a 5/5 experience with us in every aspect. I will pass along your compliments to the rest of the team. Once again thank you and we hope to welcome you back very soon. Eric Pan Byblos Uptown Assistant General Manager
Food was great, service was very good too. Highly recommend this place
Dear SergiyK, Thank you so much for your kind words. I have passed along your compliments to our team. I do hope to welcome you back very soon. Eric Pan Assistant General Manager Byblos Uptown
Poor experience, the Byblos downtown is worlds different from the Uptown location.
We came for our reso time for 9:15 and the hostess made us sit beside the table we were supposed to have in order to wait for the people who overstayed their time limit at the table to leave.
After miscomms with the server and hostess, we weren’t seated at our table until closer to 9:35. Also, take into account the fact there were also available/unoccupied “reserved” tables similar to ours that we were willing to move to instead. Extremely inefficient processes and poor service. Being someone who knows much about the hospitality industry, the standards they set themselves at were by no means met.
Additionally, after ordering our food when we were seated, we didn’t even receive our first appetizer dish until 35 minutes later. The simple fries we ordered weren’t even ready for the 45 minutes we waited. To top it off, after returning from the washroom, I sat on the couch at our table and the legs broke and created an extremely loud thump. Surprisingly they still didn’t move our tables to any of the available surrounding ones. A server simply asked us “uhh I am just going to fix this at the end of the night if that’s OK?”.
We were fed up and ended up just getting our bill for the one dish and told them to cancel the rest of the order. Kindly enough, the GM Peter came out to apologize and was the only one to offer us a couple of solutions. Peter kindly put the one appetizer we got on the house as we decided to part ways.
As my partner would say, the Byblos Uptown has a “pretty face, but no personality”. We gave one star but would’ve given an extra 0.5 because the ambience was honestly great, and they were right beside an AliBaba fast food shawarma spot where we grabbed our dinner that unsurprisingly enough tasted better and filled us more than the one plate of food we had at Byblos.
Dear guest, Thank you for taking your valuable time to rate and write a review about Byblos Uptown. I sincerely apologize for the food and service pitfalls you had experienced while dining with us. What you are describing is 100% true and we take full responsibility for your experience with us that evening. It is by no means how we operate and I am truly saddened by your comments and feedback. We take this type of feedback very seriously and learn from the mistakes that our team made to ensure that our future guests will not have to go through the ordeals that you and your guest had and be able to provide exceptional service and immaculate food. Once again, I am truly sorry that this had happened to you and your guest. Fortunately and unfortunately, the night you and your guest dined with us was also the first time we opened up dining capacity fully. We were expecting to be approached by several issues and unfortunately, one of these issues is exactly what you mentioned. Since then, we have already made adjustments and improvements to reduce food wait times as well as be able to provide the level of service that we are known for. This is by no means an excuse and we take full responsibility for your experience. We would love to be able to host you and your guest once more if given the chance. I have sent you a private message via OpenTable with both the General Manager Peter's email, as well as mine. I am looking forward to hearing back and we are hopeful for your return. Sincerely, Eric Pan Assistant General Manager Byblos Uptown
Amazing and well made drinks!
Dear Guest, Greetings on behalf of the team behind Byblos Uptown. Thank you so much for your kind words. I have passed along your compliments to the bartenders as well as the rest of the team. We are very grateful for these types of feedback and it gives us the drive to continue to do great things. Once again thank you and we hope to see you soon. Eric Pan Assistant General Manager Byblos Uptown
Lamb ribs is a must have dish. I also recommend black truffle rice.
Dear jcccc, Thank you so much for taking the time to leave feedback on your experience with us. I am ecstatic to read that you loved the food. I have passed along your compliments to Chef Chewy. Once again, thank you and we hope to welcome you back very soon. Eric Pan Assistant General Manager Byblos Uptown
The bathroom can be upgraded
Dear Guest, Thank you for taking the time to leave your review and feedback. I am very happy to see that you enjoyed everything. We will be looking into restrooms to see if we can upgrade them. Thanks again and we hope to see you soon again. Eric Pan Assistant General Manager Byblos Uptown
Im a vegan so not much on their menu for me. I had to skip the maincourse and dessert because they dint have anything for me. However my friend ordered the fish and liked it very much. The ambience is quite nice. So if you are a vegan probably not the place you want to go.
Dear Haru, Thank you for taking your valuable time to write your feedback. I apologize that you were unable to partake in the main meal. Many items are available to be made vegan and those items can also be incorporated into the main course. One of the difficult issues to overcome is our family-style dining where guests are encouraged to share. We will be speaking to our team to ensure that no guest is left out and options are appropriately provided. Thank you so much for your feedback and this will help us move forward to ensure we are able to provide exceptional food and service to all guests. Eric Pan Assistant General Manager Byblos Uptown
Great service staff is fantastic and very knowledgeable. Food was delicious!
Dear Anonymous, Thank you so much for taking the time to write a review about your experience. I am very happy to hear that everything was excellent. I have let the team know and we will continue to uphold these standards. Once again, thank you and we hope to see you soon. Eric Pan Assistant General Manager Byblos Uptown
Really great food and service. Would highly recommend
Dear PaulJ, Thank you so much for your comments and I have passed along your feedback to the team. We love reading these types of reviews and it only gives us more reasons to continue to do what we do. We pride ourselves in what we do and we will continue to uphold our standards. Once again thank you and we hope to welcome you again very soon. Eric Pan Assistant General Manager Byblos Uptown
Loved this restaurant! I went here for my 22nd birthday and they were super accommodating. They allowed me to bring my own cake in and put it in the back. The environment is so welcoming and cozy inside. The staff were super attentive and offered to take some photos for us which is so sweet. The decor was beautiful and best of all the food was amazing. Thank you for making my birthday so special.
Dear Guest, Greetings from the team behind Byblos Uptown. Thank you so much for taking the time to rate and review our establishment and thank you so much for your kind words. I have passed along your complements to our team and we are all very delighted that you had a wonderful experience with us. Thank you so much for choosing us as your venue of choice for your birthday. Happy 22nd birthday and I hope you will have a wonderful year. We hope to see you soon again! Eric Pan Assistant General Manager Byblos Uptown
Byblos was amazing in every aspect. The food was superb, wine pairing was perfect for our taste, and our server Teya made took the best care of us. From food knowledge to wine top ups and engauging fun banter. We will DEFINTELY be back and bring all our friends.
Dear AlexM, Thank you so much for your complements. We are humbled to hear that everything was perfect. I have passed along your kind words directly to Teya and she was overjoyed to hear your complements. We are very grateful that we have such a wonderful server with us here. I have made a note into your OpenTable profile so that when the opportunity arises, Teya will once again be able to serve you and your guests. Once again thank you, and I hope to welcome you and your guests again very soon. Eric Pan Assistant General Manager Byblos Uptown
Great experience. Food was fantastic. Would return 10/10
Dear Corey, Thank you so much for taking the time to rate and leave a review of your experience with us at Byblos Uptown. We are ecstatic to hear about your experience and we look forward to welcoming you back in the near future. Eric Pan Assistant General Manager Byblos Uptown
Not the way it used to be. Portions are smaller. Fortunately most dishes still do taste the same... but the selection has changed drastically.
Dear DanielM, Thank you for taking the time to rate and write a review about your experience with us. It saddens us to see this feedback. We do take this very seriously and I will be bringing it up with our team. With capacity limits, we have decided to minimize the menu to ensure a smooth transition back into in-person dining. This is to ensure that not only we are able to provide the level of service and food to our guests, but to ensure that guests will also have a comparable experience to pre-covid dining. As restrictions are lifted, we will be evaluating our service and food at every step and your feedback is what we need to ensure we are making the right decisions. Apologies on behalf of Byblos Uptown. I do hope that you will give us another chance as we expand alongside the lifting of the restrictions. Eric Pan Assistant General Manager Byblos Uptown
The cod fish wasn’t good at all.
The food quality has change since last 2 weeks that I tried this place.
Dear Guest, Thank you so much for taking the time to rate your experience with us. Firstly, I want to apologize on behalf of the Byblos Uptown team for your subpar experience. Our goal is to ensure that not only each and every guests' expectations are met, but to exceed them, and in this case we have failed. We take this feedback very seriously and I have forwarded off your comments to Chef Chewy, as well as the rest of the kitchen team. We are actively looking into any issues concerning this specific dish. Thank you for your comments and once again, apologies on behalf of the Byblos Uptown team. I do hope we can welcome you once again in the near future. Eric Pan Assistant General Manager Byblos Uptown
Atmosphere is gorgeous, but the food is definitely not worth the price. So many better and tastier middle eastern restaurants compared to this place.
We love this restaurant and had been looking forward to this dinner for a long time! Our server was wonderful, very attentive, friendly and warm. Look forward to our next visit!
Dear none, Greetings from Byblos Uptown. Thank you for your kind words and thank you for taking the time to rate your experience with us. We, the team at Byblos Uptown truly appreciate your complements. We will continue to give our best to ensure that each and every guests' expectations are exceeded. Once again thank you and I hope to see you very soon. Eric Pan Assistant General Manager Byblos Uptown
Outstanding food and service
Dear DogPal, Thank you for your kind words and I have informed the team here at Byblos Uptown of your complements and we truly appreciate it. I hope we can welcome you once more in the near future. Eric Pan Assistant General Manager Byblos Uptown
The desert was not nice at all. Even after informing the server she did nothing.
Dear AdityaM, Thank you for taking the time to rate your experience with us. Firstly, I would like to apologize on behalf of the Byblos Uptown team about your dessert experience. We take this feedback very seriously and I have brought it up to our management team. This is by no means how we operate and I apologize that this happened to you. I have made a note into your OpenTable profile and would like to offer you a dessert on the house. I do hope the dessert will meet your expectations on the next visit. I hope to see you once again in the near future. Eric Pan Assistant General Manager Byblos Uptown
Food is amazing, vibe is good. Beef kebab & the beet labneh dip is phenomenal.
Dear Guest, Warm greetings from Byblos Uptown. Firstly, I want to thank you for taking the time to rate and leave a review about your experience here at Byblos Uptown. Thank you for your kind words and I have forwarded your compliments along to Chef Chewy and the rest of our team. I hope that the next time we welcome you back to Byblos Uptown, we can impress you with all of our other wonderful dishes. Eric Pan Assistant General Manager Byblos Uptown
great staff, delicious food! Would definitely come back.
Dear PeteB, Warm greetings from our team here at Byblos Uptown. Thank you so much for taking the time to rate your experience with us at Byblos Uptown and thank you for your kind words. I have passed your compliments along to Chef Chewy, General Manager Peter, as well as the rest of our team here. Thank you for your continuous support and I hope we can welcome you again very soon. Eric Pan Assistant General Manager Byblos Uptown
Everything is top notch at Byblos and the ambience is warm and welcoming. Excellent service and delicious food. Not your usual Mediterranean. It's fare with a flare!
Dear EllenP, Warm greetings from the team at Byblos Uptown. Thank you so much for your kind words and I have forwarded your complements along to Chef Chewy, General Manager Peter, as well as the rest of the team here. I am ecstatic to hear about your experience with us and I do hope we can welcome you once more in the near future. Thank you once again and see you soon. Eric Pan Assistant General Manager Byblos Uptown
we had a great time at Byblos, the food was amazing and the service was great.
Dear MotyZ, Thank you so much for your kind words. I have passed your compliments along to our team. Thank you and we hope for your continuous support and we look forward to welcoming you back. Eric Pan Assistant General Manager Byblos Uptown
Flavours are incredible. Highly recommend.
Dear Guest, Thank you so much for your kind words. I have passed your compliments along to our team here at Byblos Uptown. I hope we will have the pleasure of welcoming you once more very soon. Thank you for your continuous support. Eric Pan Assistant General Manager Byblos Uptown
Great food. Excellent service and value
Dear Guest, Thank you for your kind words. I have passed your compliments along to our Chef Chewy, General Manager Peter, as well as the rest of the team here at Byblos Uptown. I hope we can welcome you once more very soon. Eric Pan Assistant General Manager Byblos Uptown
Great good, great service, great experience. Look forward to returning!
Dear Mark, Thank you so much for your kind words. I have passed your compliments along to our team here at Byblos Uptown. Thank you for your continuous support and I hope we can welcome you once more very soon. Eric Pan Assistant General Manager Byblos Uptown
Good food, great servers. Recommended!!!!!!!!!!!!!
Hi ShamirK, Thank you so much for rating your experience with us at Byblos Uptown. We have passed along your compliments to our team here at Byblos Uptown. We only strive to become better each day to provide unparalleled food and service. I hope we will have the opportunity to once again welcome you to Byblos Uptown. Eric Pan Assistant General Manager Byblos Uptown
To many sesame seeds on everything!
Dear Krickets411, Thank you so much for your valuable feedback. I have passed your comment along to our team here at Byblos Uptown. As with the cuisine, sesame seeds are a prominent ingredient. I apologize if it was not to your taste. We do provide options for sesame-less dishes and other alternatives. Once again, thank you for taking your time to write this review. I hope we can welcome you once more at Byblos Uptown. Eric Pan Assistant General Manager Byblos Uptown
Amazing. So ambient and delicious food.
Dear Guest, Thank you so much for your kind words. I have passed your compliments along to Chef Chewy, General Manager Peter, as well as the rest of the team here at Byblos Uptown. Once again thank you, and we hope for your continuous support. Eric Pan Assistant General Manager Byblos Uptown
Love Byblos! The food is incredible we recommend the manti dumplings, black truffle wood fired pide, the fried chicken, the grilled branzino and any of the rice is great. We shared the food between two people and it was a perfect way to try a little bit of everything. For drinks we got the Mediterranean mule, loved it, I would recommend asking for no ice inside as it’s already topped with crushed ice. Our server Teya was the sweetest, most attentive server I’ve ever had and I really recommend going on one of her working nights (Wednesday to Sunday). We also recommend sitting outdoors while the weather is nice in the evening because indoors was a little too warm for us (we went at 8:30pm). Can’t wait to go back!
Dear Jacqualine and Daniel, Thank you so much for your kind words. I have passed along your comments to Teya, as well as the rest of the team here at Byblos Uptown. We are so lucky to have such a kind and competent server with us here and she provides so much for us. Once again, thank you for your continuous support and I look forward to welcoming you back at Byblos Uptown. Eric Pan Assistant General Manager Byblos Uptown
Not comparable at all with the downtown location.
Dear MayB, Thank you so much for your valuable feedback. I have passed this along to our team here at Byblos Uptown. We take this very seriously and will investigate to ensure that we are able to exceed expectations. I hope we will have the opportunity to welcome you again. Eric Pan Assistant General Manager Byblos Uptown
Wonderful!
Dear CathyT, Thank you so much for taking the time to rate your experience. We hope you welcome you once again very soon! Eric Pan Assistant General Manager Byblos Uptown
FAQs
Byblos Uptown is rated 4.6 stars by 509 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.
