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Caffè Italiano, Gloucester, ON

Caffè Italiano

4.2
4.2
253 Reviews
CAN$31 to CAN$50
Italian
Caffé Italiano’s approachable menu features fresh handmade pasta, sauces, bread, pizza and composed specialty dishes using 100% AAA Canadian select cuts, grass-fed and aged to perfection, fresh seafood from British Columbia and Nova Scotia through our Fresh Fish Program, locally sourced in-season fruit and vegetables, and imported fine Italian foods like gelato, San Marzano tomatoes, olives, pastas and relishes.

Enjoy fresh cuisine at Caffé Italiano in the destination setting of Rideau Carleton Casino, Future Home of Hard Rock Ottawa, a lively atmosphere perfect for group dinners, business meetings/events, anniversary dinners and birthday dinners (19+)

Make a reservation

2 people

7:00 p.m.


Booked 16 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian, Café

  • Hours of Operation

    Dinner Thu 4:30 pm–9:30 pm Fri–Sun 5:30 pm–9:30 pm Bar Thu 4:30 pm–10:00 pm Fri–Sun 5:30 pm–10:00 pm

  • Phone number

    (613) 822-8668

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Business Casual

  • Private party facilities

    Please contact us for information related to Private Events and or Full Restaurant Booking.

  • Neighbourhood

    Ottawa

  • Parking Details

    Standard self parking also available.

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, View, Wheelchair Access, Wine

Popular dishes

What 253 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.3Service
  • 4Ambience
  • 3.7Value

NoiseEnergetic

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  1. SU

    SUZANNER

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    EVERYTHING WAS ABSOLUTELY AMAZING. THE SERVERS WERE ATTENTIVE TO OUR NEEDS AND ACCOMODATED US ACCORDINGLY.
  2. MB

    MariaB

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food3service4ambience4
    Ran out of salmon at a 630 seating, not great. Ran out of cream for coffee. Service was excellent. Food a bit pricey, overall we all enjoyed… 4 people. Will return.
  3. DS

    DanielS

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Hostess was polite and quick to take you to table, did not have to wait for waitress to take order. Then another server brought us buns. Overall everything was great
  4. m

    mike

    Ottawa

    4 reviews

    5.0

    4 reviews

    Dined 7 days ago

    overall5food5service5ambience4
    Excellent food. Great service
  5. SG

    SuziG

    Ottawa

    6 reviews

    4.0

    6 reviews

    Dined on September 23, 2022

    overall4food5service5ambience4
    Our server, Joe B. was very efficient, despite the the fact that the restaurant was completely full and he doubled as the bartender. The complimentary birthday cake was a nice final touch and was absolutely delicious!
  6. BD

    BrunoD

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    Food was delicious. Staff were extremely friendly, welcoming which enhanced the entire experience.
  7. JV

    JacquesV

    1 review

    5.0

    1 review

    Dined on September 22, 2022

    overall5food5service5ambience5
    We were there for my wife’s birthday and Our server Lindsay was awesome. Food was great but not a large selection. Prices very reasonable.
  8. LV

    LucilleV

    1 review

    5.0

    1 review

    Dined on September 22, 2022

    overall5food4service5ambience5
    The restaurant was quiet and the decor very upbeat. The staff was very attentive and cheerful. Enjoyed ourselves.
  9. GM

    GlennM

    Ottawa

    1 review

    2.0

    1 review

    Dined on September 18, 2022

    overall2food3service2ambience1
    We really wanted to enjoy our visit but I am sorry to say this was a huge disappointment. The atmosphere is not good, there is no motivation to watch the races, the food was overpriced for the ambiance and experience. Too bright, way too loud, poor seating set up, huge tv’s blocking the view. I am so sorry but we ended up leaving after the fourth race, we did not bet and will not be back until significant changes are made.
  10. L

    Lina

    1 review

    4.0

    1 review

    Dined on September 18, 2022

    overall4food5service4ambience4
    If you don't mind high volume noise and waiting for your food this is the place to go. Noise level made it hard for server to hear our order, had to ask a few times for drinks we ordered but the food other than being salty was fantastic. Just as for no salt and add your own.
  11. O

    Oufffff

    1 review

    2.0

    1 review

    Dined on September 18, 2022

    overall2food3service2ambience2
    Wait wait wait. Wish our server would have advised us that there would be a wait for our food. We as customers do not know if you are short staffed. Please tell your customers and come by the table more often to let us know. Show some interest in your customers. We are understanding and sympathetic when we know. Waited over 30 minutes for bread. I know no big deal only bread but started to get hungry. Waited over an hour for our dinner. Half of our groups food was cold. Do not ever order the ravioli if you are hungry!! We paid our bill and asked to speak to the manager just to share our experience not to get a free bee….and guess what, waited over 20 minutes before he showed up. On the defensive right away. All in all do not recommend, will never go back. If we do it will be at mr lucky’s and for much better view of the track. Oh and the tip is included for a party of 8 or more which we found out when paying. Two people didn’t here and were going to add a tip and the waitress didn’t say anything however someone else heard and said no the tip is included!
  12. JC

    JudyC

    Ottawa

    2 reviews

    3.0

    2 reviews

    Dined on September 17, 2022

    overall3food2service4ambience4
    The food at Caffé Italiano is always a hit or miss. My dining experience last night was a "miss". The calamari was very salty,, although the dipping sauce was good. My main dish (Fruitti Di Mare) was very difficult to eat. The squid was inedible, the shells were all placed on top of the pasta and incredibly messy. There appeared to be a bit of a sharp or glassy substance in some of the clams/mussels. My friend enjoyed the Antipaso Salad but the Ravioli was a disappointment. The service was very good as usual. I would still recommend this restaurant to my friends and family as I have been at the restaurant previously when everything was great.
  13. LP

    LynnP

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food4service4ambience4
    I enjoyed the meal and my family was quite pleased. I ordered the seafood linguine! Didn't realize it would be so similar to the entrée! Made that i had way too many Mussels! might have been my own error for not reading the menu, but it would have been nice to have a heads up from the waitress. The rest was great!
  14. HD

    HthrDave

    Toronto

    43 reviews

    vip
    5.0

    43 reviews

    Dined on September 17, 2022

    overall5food5service5ambience4
    Limited menu but the food was excellent as was the very friendly service! We will definitely eat here again.
  15. TA

    TeresaA

    1 review

    1.0

    1 review

    Dined on September 15, 2022

    overall1food1service1ambience4
    The food was cold wasn’t the quality I expected the service was awful our server took forever to bring us our drinks then forgot half of them you could tell these servers are not qualified to work In high service but this is a low grade casino also.
  16. LL

    LalondeL

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on September 15, 2022

    overall5food5service5ambience5
    Très bon service, grosse assiette, bonne nourriture. Belle ambiance. Belle reconnaissance pour les occasions.
  17. RP

    RoxyP

    1 review

    4.0

    1 review

    Dined on September 15, 2022

    overall4food5service4ambience3
    Excellent food, good service but noisy. A little expensive for a casual dinner but we were there to celebrate our Anniversary so well worth it.
  18. NL

    NicoleL

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience4
    The food was delicious but there wasn't to much choice on the menu for pasta being an Italian restaurant.
  19. MH

    ManzurH

    Ottawa

    1 review

    4.0

    1 review

    Dined on September 10, 2022

    overall4food4service4ambience5
    The seafood pasta was adequate. There were two shrimps, two clams, a hint of octopus and most of the rest was mussels. Could have more of the items other than mussels. The pasta was done al dente but was cut in half, it seemed. Short in length and perhaps made for picking up only with the fork. Quantity of pasta was unusually inadequate for a main dish.
  20. SI

    ShyI

    1 review

    4.0

    1 review

    Dined on September 10, 2022

    overall4food3service5ambience4
    Steak was overcooked. Calamari could of been deep fried a bit longer, it was a bit soggy and not very crunchy.
  21. SH

    SharonH

    Ottawa

    1 review

    4.0

    1 review

    Dined on September 8, 2022

    overall4food5service5ambience4
    Food is excellent! Service was good and we were treated well!
  22. R

    Razzman

    1 review

    3.0

    1 review

    Dined on September 4, 2022

    overall3food4service3ambience3
    The selection is limited, food was good. There for the horse races.
  23. T

    Trace

    Ottawa

    1 review

    4.0

    1 review

    Dined on September 4, 2022

    overall4food5service3ambience4
    The food was fantastic. Atmosphere great. Was rather pricey.
  24. AB

    AndyB

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5
    You need to get the ticket girl’s back to go from table to table , there were 8 of us at the table and nobody placed a bet on the horses because it was always lined up at the machines and half of our party it was there first time at the track talked with other tables and they felt the same way and did not bet, I hope this changes
  25. L

    Lynnv

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food4service5ambience4
    Much improved from when it opened. Now excellent quick service, welcoming servers, food tasty quite pricey if you don’t have playing points but if you are going there to play it’s a nice evening out to include a pleasant relaxing diner.
  26. BP

    BonnieP

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5
    Both my husband and I had the Ravioli. It was great and the sauce was just enough. The price was reasonable and the serving was just enough. Will definitely be back again for another fine meal.
  27. MC

    MaryC

    Ottawa

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food3service5ambience5
    My husband’s steak was overcooked and tough. Our server showed it to the manager who in turn spoke with the chef. We were not charged for the steak, however my husband went without a meal. 2 orders of Chicken Marsala were excellent
  28. W

    Wildhorse

    Ottawa

    4 reviews

    5.0

    4 reviews

    Dined on September 1, 2022

    overall5food2service1ambience5
    This is a first. The many times it was always outstanding but last night was very disappointing. The service was horrible. I waited at least 15 minutes before getting a cocktail that was after waiting to be served. The server said she would bring some bread which I only received after I got my entree. The mussels which I order all the time where cold so not tasty at all obviously they sat for awhile as the server was busy with tables of 2 or more while I was a single. This was a disappointing evening but I will return and hopefully this will not happen again.
  29. GB

    GianniB

    1 review

    4.0

    1 review

    Dined on September 1, 2022

    overall4food2service3ambience5
    Asked for the rib eye steak for medium received it well done returned and again well done!
  30. F

    Faye

    1 review

    4.0

    1 review

    Dined on August 28, 2022

    overall4food5service5ambience4
    Food is good Service is perfect a bit on the expensive side We tried almost all meals in 2 dining experiences and they were all good
  31. P

    Purrpa

    1 review

    5.0

    1 review

    Dined on August 27, 2022

    overall5food5service5ambience5
    Wonderful experience The service was excellent The food preparation was excellent as well My daughter and I both have digestive issues which were taken into account by the kitchen staff and as a result not only was the food delicious but allowed for a very enjoyable evening at the machines We were six adults who were able to carry on normal and enjoyable conversations The staff helped make our evening very special Very pleased with the whole evening Many thanks!
  32. KG

    KevinG

    1 review

    5.0

    1 review

    Dined on August 26, 2022

    overall5food5service5ambience5
    The food was delicious and served piping hot. Portions were a good size and enjoyed some well crafted cocktails with our dinner.
  33. AK

    AvivaK

    1 review

    2.0

    1 review

    Dined on August 26, 2022

    overall2food2service4ambience4
    This was my second time there. Both times the food was totally tasteless. Had to add a lot of salt. The only good thing was the soup. also, they should have small beer, not only one size (large of course). Overall, way overprized
  34. IN

    IleaneN

    Vancouver

    1 review

    4.0

    1 review

    Dined on August 25, 2022

    overall4food5service5ambience4
    Our waitress was excellent … nice atmosphere although quite noisy—alit of echo
  35. l

    lenardb

    1 review

    3.0

    1 review

    Dined on August 25, 2022

    overall3food2service4ambience3
    For the price the food was not all that great. Great location though.
  36. HF

    HeleneF

    Ottawa

    1 review

    3.0

    1 review

    Dined on August 21, 2022

    overall3food4service3ambience4
    Too expensive. If ordering a steak, it should come automatically with veggies and potatoes. Seldom I see the waiter/waitress asking if my food is good or if I need anything else. The restaurant is nice and quiet which is great….very relaxing. Food warm and very tasty.
  37. W

    Wildhorse

    Ottawa

    5 reviews

    5.0

    5 reviews

    Dined on August 21, 2022

    overall5food5service5ambience5
    Food and service were excellent. I have been on several occasions and have never been disappointed.
  38. OT

    OpenTable Diner

    Ottawa

    1 review

    4.0

    1 review

    Dined on August 20, 2022

    overall4food4service5ambience4
    Limited choices if you cannot have dairy.
  39. TV

    ThiloV

    Toronto

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience4
    Simple menu yet interesting selections. Service was great. Order was processed quickly. Everything was freshly made and delicious.
  40. DT

    DianeT

    Ottawa

    3 reviews

    4.0

    3 reviews

    Dined on August 20, 2022

    overall4food4service5ambience5
    Servers always happy and friendly ! Food is good and atmosphere is relaxing and inviting

FAQs

Caffè Italiano offers takeout which you can order by calling the restaurant at (613) 822-8668.

Caffè Italiano is rated 4.2 stars by 253 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 16 times today
Google Map for Caffè Italiano

4837 Albion Rd, Gloucester, ON K1X 1A3

Additional information

  • Neighbourhood

    Ottawa

  • Hours of Operation

    Dinner Thu 4:30 pm–9:30 pm Fri–Sun 5:30 pm–9:30 pm Bar Thu 4:30 pm–10:00 pm Fri–Sun 5:30 pm–10:00 pm

  • Cuisines

    Italian, Café

  • Dining style

    Casual Dining

  • Dress Code

    Business Casual

  • Parking Details

    Standard self parking also available.

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, View, Wheelchair Access, Wine

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