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Caffè Italiano, Gloucester, ON

Caffè Italiano

4.4
4.4
663 Reviews
CAN$51 and over
Italian
Caffé Italiano’s approachable menu features fresh handmade pasta, sauces, bread, pizza and composed specialty dishes using 100% AAA Canadian select cuts, grass-fed and aged to perfection, fresh seafood from British Columbia and Nova Scotia through our Fresh Fish Program, locally sourced in-season fruit and vegetables, and imported fine Italian foods like gelato, San Marzano tomatoes, olives, pastas and relishes.

Enjoy fresh cuisine at Caffé Italiano in the destination setting of Rideau Carleton Casino, Future Home of Hard Rock Ottawa, a lively atmosphere perfect for group dinners, business meetings/events, anniversary dinners and birthday dinners

MUST BE 19+

Make a reservation

2 people

8:00 p.m.


Booked 12 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$51 and over
  • Cuisines
    Italian, Café
  • Hours of Operation
    Lunch Wed–Sat 11:00 am–2:00 pm Brunch Sun 11:00 am–2:30 pm Dinner Wed, Fri–Sun 5:00 pm–9:30 pm Thu 4:30 pm–10:00 pm Bar Wed, Fri–Sun 5:00 pm–10:00 pm
  • Phone number
    (613) 822-8668
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Private party facilities
    Please contact us for information related to Private Events and or Full Restaurant Booking.
  • Neighbourhood
    Ottawa
  • Parking Details
    Standard self parking also available.
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, View, Wheelchair Access, Wine

What 663 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Ottawa

    Great for scenic views

  • Ottawa

    Italian

  • Ottawa

    Italian

663 Reviews
  1. OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    We are serial patrons of Caffe Italiano. It is rare to have anything less than a great experience. When some little thing is not right the staff fix it immediately. So very refreshing to enjoy a meal here. The most recent visit, included the filet mignon which is always superb. As well we had the pizza with selected toppings and it was fantastic - wonderful flavours and texture. Wine - great! Service from Ally - excellent As Arnie said: I'll be back!
    Caffè ItalianoResponded today
    We are so happy that you enjoyed your experience with Caffe Italiano! We hope to see you back to enjoy our lovely Spring Cocktails.

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  2. OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    I would definitely recommend Cafe Italiano to friends and family. The service was great as was the food. The staff were very pleasant and helpful. A great experience.

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  3. RMandSN

    Naples

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    It was a very pleasant experience, the server was attentive and the food was very tasty.

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  4. GaryD

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We are so fortunate to have such a high-end Italian restaurant in the Ottawa region. Food is great (prepared by a world class chef), ambience and service is the best you can get. My wife and I first visited New Years 2024 and that memorable experience was repeated on Mother's Day. Thanks to everyone at Caffe Italiano.

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  5. JulieL

    Tampa

    5 reviews

    1.0

    5 reviews

    Dined on May 12, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2
    Made reservations weeks ahead to ensure a decent table but were seated under TV in bar section. Took fifty minutes to get meal which was under cooked asked for well done got medium rare had to send back. Also server only came by a couple of times. The manager did come by to offer a dessert for the bad service. This was not the first time this happened.

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  6. JanC

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Mother’s Day brunch was amazing! The food and service were excellent.

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  7. OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent meal and service in a lovely environment

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  8. RMandSN

    Naples

    3 reviews

    4.0

    3 reviews

    Dined on May 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 2
    The food was very good, several options for vegetarians but none with gluten free. One of our wine glasses came to table very dirty, server readily exchanged it. Restaurant is noisy. We found at times service was rushed. Overall it was a good experience, will go again.

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  9. OpenTable Diner

    Ottawa

    1 review

    4.0

    1 review

    Dined on April 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The new " grinder" noise next to the kitchen was obvious.

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  10. OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Omg the chicken Marsala was excellent but the most excellent thing was our waitress!

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  11. OpenTable Diner

    Ottawa

    2 reviews

    2.0

    2 reviews

    Dined on April 27, 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3
    8 of us went out to celebrate my wife birthday. Food was delicious. Service was not good. A guest at our table was cut off after 2 drinks and was told restaurant policy was to only serve 3 drinks total and he could not be served anymore after he had one single and one double. Absolutely brutal. We were out to celebrate and could order anymore drinks after our apitizers.

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  12. vickyg

    Ottawa

    1 review

    5.0

    1 review

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best Cesar salad, my husband loves the rib steak says it’s the best he’s ever had. Overall the food and drinks are great. Would recommend to my friends and family.

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  13. OpenTable Diner

    Exclusive

    1 review

    2.0

    1 review

    Dined on April 27, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3
    Very noisy . The place needs sound absorbing curtains or wall n ceiling stuff

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  14. OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    They are very helpful with my questions as I have celiac disease

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  15. Elizabeth

    Ottawa

    1 review

    4.0

    1 review

    Dined on April 21, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    A fun and different evening out with colleagues. Menu selections were interesting and went over well... I'll certainly be returning with other friends over the coming months...

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  16. DeanG

    Ottawa

    1 review

    1.0

    1 review

    Dined on April 20, 2024

    1. Overall 1
    2. Food 3
    3. Service 4
    4. Ambience 1
    Arrived at 7pm with reservation. Seated promptly. Order taken at 7:15. Informed order was lost at approximately at 7:35. One meal delivered at 8:00 other meal at 8:05. Meals were very expensive for what we got. Servers were friendly and apologetic. Have no plans to return to this area of the Casino.

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  17. DanC

    Ottawa

    1 review

    5.0

    1 review

    Dined on April 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had our fifth anniversary dinner here and the food was amazing and Kayla the waitress was absolutely perfect! Will return soon! We also had three other staff members, including the manager stop by during our meal to see how we were enjoying our evening!

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  18. AnitaL

    Ottawa

    3 reviews

    4.0

    3 reviews

    Dined on April 20, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The service was a little bit slow and when we looked up the bottle of wine we had ordered online it was almost 25 dollars cheaper to buy it t At the lcbo than you restaurant. We won’t do that again and will spread the word about it. Food was also pricy, for the price we paid the salad should have been included in the price and not extra

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  19. MagdaH

    Montreal

    4 reviews

    5.0

    4 reviews

    Dined on April 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thrilled it's open on a Wednesday! New menu was amazing. We totally loved it. Attentive service. Appetizers: the bruschetta never disappoints, the raw strawberty salad 😋. We had Ravioli and Coda alla Vaccinara as our mains. The DIY cannoli was so fun. We are going back to try the other choices!

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  20. SharonA

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on April 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Food was excellent, my steak was cooked just the way I like it and the sauce was very good. The server (Tanya) did an excellent job.

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  21. Shar

    Ottawa

    1 review

    5.0

    1 review

    Dined on April 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Daily homemade fresh soup is a must as a starter! The specials have never disappointed! Everything is great !

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  22. Danny

    San Diego

    3 reviews

    3.0

    3 reviews

    Dined on April 6, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Super expensive for mediocre service in a loud an uncomfortable environment. The food was great but not worth the price tag. Especially given that it took 20 minutes to even be acknowledged.

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  23. MarPink

    Ottawa

    1 review

    3.0

    1 review

    Dined on April 6, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Waitress never checked up on us. Took a long time to get served. Never offered us dessert or coffee before giving us the bill. Long wait. At least the food was good. She made a mistake on our bill. Long supper for no reason

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  24. Cmsk

    Ottawa

    1 review

    5.0

    1 review

    Dined on March 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a bit pricey but the food and service was excellent. I would definitely eat at this restaurant again.

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  25. GuylaineB

    Ottawa

    1 review

    4.0

    1 review

    Dined on March 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Nice discovery! Very nice place with good food and great service.

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  26. OpenTable Diner

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on March 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    The food was delicious, the service was okay. The seating was fine and the wine delicious. I found it incredibly overpriced though.

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  27. RobertV

    Ottawa

    3 reviews

    4.0

    3 reviews

    Dined on February 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Have gone many times mainly because we use our comps from casino to pay for meal. The food is very good. We enjoyed Caesar salads and lasagna. The service is always excellent and many times we’ve been looked after by Tanya who goes above and beyond every time. She has been an employee at Rideau Carleton since the buffet days and has always been extremely helpful. We will continue to go there on casino nights

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  28. DianeT

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Good food. Great service. Always tasty and quiet

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  29. PamK

    Ottawa

    1 review

    4.0

    1 review

    Dined on February 17, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    We have been here a few times now and every time the meal and service has been excellent!

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  30. NatalieD

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    We were celebrating a birthday, we had a lovely table, our server was very knowledgeable about the entrees and the specials. It was a great evening! Would definitely go this restaurant again.

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  31. Tweedfox

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We enjoyed our meal very much. Thanks Allie and staff for great service. Always a pleasure to dine there for me. I never get tired of your meals....thanks.

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  32. DorothyD

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the bread and dipping sauce had more than I wanted was so good. Everyone enjoyed their meals including me. Ravioli was delicious too. Will be back for another visit.

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  33. BernieR

    Ottawa

    3 reviews

    4.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Server was very pleasant like always very knowledgeable . Food was excellent

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  34. PunnyHippie

    Toronto

    7 reviews

    4.0

    7 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Absolutely love the food here. But this night the service was super slow. We were brought the same dish twice at one point and it took a little over 2 hours to get through dinner.

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  35. KimD

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A very welcoming environment. Service was warm and attentive. The food was excellent and great value for money.

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  36. GillesC

    Montreal

    3 reviews

    5.0

    3 reviews

    Dined on February 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    This was our first time at the Caffè. We were vey surprised by the quality of service and food. My wife's steak was cooked to perfection but my rack of lamb was not because the server did not ask me how I wanted the steak done. After the correction, the rack of lamb was marvelous. We were surprised by the number of entrees. The wine was OK and desert was delicious and not sweet. Overall service by Nicole was impecable. The price was unbeatable. Keep doing what your doing.

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  37. LindaL

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on February 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    My husband had beef tenderloin he could cut it with fork. Service was excellent very attentive

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  38. KarynS

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    2nd time visiting and we loved it again. Fresh catch of the day special was perfection. Panna cotta dessert was silky smooth . Excellent service.

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  39. Wildhorse

    Ottawa

    12 reviews

    5.0

    12 reviews

    Dined on February 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food very good as usual and our server Tania was very personable and attentive to our needs. She did take time to talk with us concerning the and service.

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  40. Daniel

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on February 3, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Service très lent et beaucoup trop bruyant. Difficile de discuter

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FAQs

Caffè Italiano is rated 4.4 stars by 663 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:00 p.m.


Booked 12 times today
Google Map for Caffè Italiano

4837 Albion Rd, Gloucester, ON K1X 1A3

Additional information

  • Neighbourhood
    Ottawa
  • Hours of Operation
    Lunch Wed–Sat 11:00 am–2:00 pm Brunch Sun 11:00 am–2:30 pm Dinner Wed, Fri–Sun 5:00 pm–9:30 pm Thu 4:30 pm–10:00 pm Bar Wed, Fri–Sun 5:00 pm–10:00 pm
  • Price
    CAN$51 and over
  • Cuisines
    Italian, Café
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Standard self parking also available.
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, View, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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