Carluccio's - Bristol, Cribbs Causeway

Sort by

1. VP

   VictoriaP

   1 review

   3.0

   1 review

   Dined on May 22, 2023

   overall3food3service4ambience4

   My gripe is the Seafood linguini. Prawns were ok, don't remember any squid, mussels horribly overcooked. Just not enough seafood, a very mean and stingy portion. Sauce tasty and pasta nicely cooked.
   

   Report
2. KS

   KarenS

   1 review

   3.0

   1 review

   Dined on May 19, 2023

   overall3food3service4ambience3

   Gradually improving hopefully will be back to how it used to be,not particularly good value
   

   Report
3. D

   Daisie

   London

   2 reviews

   5.0

   2 reviews

   Dined on May 16, 2023

   overall5food5service5ambience5

   Fantastic service, tasty food and large portions, lovely atmosphere.
   

   Report
4. PS

   PeterS

   1 review

   5.0

   1 review

   Dined on May 2, 2023

   overall5food5service5ambience5

   Very good and quick service. Food excellent. Sympathetic and responsive to my wife becoming ill - unrelated to visit
   

   Report
5. S

   Skippy

   London

   5 reviews

   5.0

   5 reviews

   Dined on May 2, 2023

   overall5food5service5ambience5

   As always, great service, professional staff and excellent food. Three of us each had a breakfast dish which included poached eggs - they were cooked to perfection! And that is why I am a regular customer at Carluccio’s.
   

   Report
6. MG

   MartinG

   1 review

   1.0

   1 review

   Dined on May 1, 2023

   overall1food1service1ambience1

   Booked table for breakfast at 10:30. Arrived on time and my wife ordered the breakfast. We were told sorry but we’re out of sausages. Only half an hour since they opened !! Asked if cost of sausage could be taken off. Told no. We left and went next door to Cafe Rouge had lovely breakfast with all items and it was cheaper.
   

   Report
7. OT

   OpenTable Diner

   Bristol

   1 review

   5.0

   1 review

   Dined on April 26, 2023

   overall5food5service5ambience5

   Very enjoyable in every way. I am a frequent customer and am never disappointed.
   

   Report
8. MO

   MaureenO

   1 review

   4.0

   1 review

   Dined on April 20, 2023

   overall4food5service4ambience5

   The food is always good at Carluccio’s’s. The service depends on the time you are there, but the staff are always helpful and as quick as possible. Yes, I would not hesitate to recommend to a friend.
   

   Report
9. GH

   GeoffH

   Gloucestershire

   2 reviews

   3.0

   2 reviews

   Dined on April 19, 2023

   overall3food2service4ambience3

   We both ordered the seafood linguine with side salad and garlic foccaccia. The calamari was like rubber, the mussels did not have a pleasant flavour and both dishes only had 3 small Prawns. The green salad was just OK, as was the foccaccia. Service was efficient and our waitress was friendly.
   

   Report
10. CB

    ChanelleB

    Bristol

    2 reviews

    1.0

    2 reviews

    Dined on April 14, 2023

    overall1food1service1ambience3

    Awful food. Mains came before kids starters. Burnt lasagna, watery pasta. Had to ask for starters twice. Desserts then took over 20 mins. It was scoops of ice cream for kids. Massively overpriced
    

    Report
11. H

    Hatch

    Bristol

    1 review

    3.0

    1 review

    Dined on April 5, 2023

    overall3food2service1ambience4

    Service was poor we had booked a table yet still had to queue. The Head Waiter was surly, we did not feel welcomed. He did not look like he wanted to be there. The Table had to be cleared & cleaned while we waited to sit. The food was ok but chicken Milanese was dry & over cooked on the edges. Small bottled water £3.50. large glass Pinot Rose £9 small glass merlot £8.15.Ordered a tea & a black coffee but were served a flat white instead of tea which was immediately replaced. No dessert or starter bill was £53.85 extortionate for what it was & the poor service there was no acknowledgement when we paid the bill or left the restaurant.
    

    Report
12. KS

    KateS

    Bristol

    1 review

    2.0

    1 review

    Dined on April 1, 2023

    overall2food1service3ambience3

    Whilst the service was fine the food was not good. Mine was dripping in oil and was over cooked. Unfortunately we would not eat there again.
    

    Report
13. T

    Toni

    Cornwall

    1 review

    4.0

    1 review

    Dined on April 1, 2023

    overall4food4service4ambience4

    Very pleased with our breakfast. Very quick. Great service. Coffee could have been a bit hotter. Overall, very good, would recommend.
    

    Report
14. KR

    KRIS

    Bristol

    1 review

    2.0

    1 review

    Dined on March 29, 2023

    overall2food2service4ambience3

    Lasagne just about OK. The lardons in the carbonate were so tough that my fellow diner could not chew them. Also a disappointing lack of sauce. We expect better from Carluccios.
    

    Report
15. S

    Skippy

    London

    5 reviews

    5.0

    5 reviews

    Dined on March 27, 2023

    overall5food5service5ambience4

    Great food choice and fantastic service guarantees return customers; Carluccio’s has hit the mark!!
    

    Report
16. LC

    LivC

    Hampshire

    9 reviews

    5.0

    9 reviews

    Dined on March 25, 2023

    overall5food5service5ambience4

    First time visiting a Carluccio’s restaurant, looking forward to booking again, the food was delicious and great value!
    

    Report
17. J

    Jennyc

    Exclusive

    1 review

    3.0

    1 review

    Dined on March 18, 2023

    overall3food2service4ambience4

    I had the chicken avocado and ham salad which I found to be rather bland
    

    Report
18. AK

    AubreyK

    Gloucestershire

    5 reviews

    4.0

    5 reviews

    Dined on March 12, 2023

    overall4food5service5ambience3

    The food is good authentic Italian. The restaurant is busy and under-staffed, so the service is slow. Being in the open atrium of Cribbs Causeway Mall it is noisy, but there is lots to see. We like Carluccio's, but sadly the other local restaurants: Bristol City, Cheltenham and Gloucester have all closed.
    

    Report
19. OT

    OpenTable Diner

    Bristol

    1 review

    4.0

    1 review

    Dined on March 11, 2023

    overall4food5service3ambience3

    Tasty food, will eat there again. Although some of the seats covers are torn through & need recovering or renewal. It was busy and seemed short on staff, consequently the waiters didn’t seem to know what they were quite doing & the orders got a bit mixed between tables. We would have appreciated a smile from our waiter.
    

    Report
20. OT

    OpenTable Diner

    Bristol

    14 reviews

    3.0

    14 reviews

    Dined on March 11, 2023

    overall3food3service3ambience3

    They told us at the outset they were short staffed and it did show. The staff were polite and friendly, but ordering took a long time, our mains arrived before our drinks and starters, and the couple at the table next to us were missing a main meal, and had to point it out again when they cleared the delivered and eaten main away. I get that happens sometimes, but I had a spinach and ricotta ravioli that tasted like a supermarket fresh pasta dish, pasta far too thick and woefully under seasoned. I haven’t been here for a while, and although the staffing issue was clearly a one off, and they were very friendly, if sparse, the poor food was the main issue.
    

    Report
21. PB

    PaulB

    Birmingham

    1 review

    2.0

    1 review

    Dined on March 11, 2023

    overall2food2service2ambience3

    The incorrect order was served and was cold on arrival. The coffee was poorly made and lacked taste. When paying, the combo deal wasn’t applied until we pointed it out. Food was tasty however.
    

    Report
22. OT

    OpenTable Diner

    South Wales

    1 review

    2.0

    1 review

    Dined on March 11, 2023

    overall2food2service1ambience3

    Not the greatest experience here unfortunately. Went here for breakfast for the first time as dinner is always amazing. First they didn’t have the juices I wanted so server had to come back a third time and I asked for an Earl Grey tea. I was served Yorkshire Tea which was one of the worst tasting teas I’ve had. Partners food then came with some blue tissue attached to his sausage so wasn’t a pleasure dining here unfortunately.
    

    Report
23. D

    Darcinda

    Devon

    1 review

    2.0

    1 review

    Dined on February 21, 2023

    overall2food1service4ambience2

    We were not offered set menu and had to ask for it Rim of 1 glass damaged leaving very sharp edge and used to serve my lemonade Starter toast was cold and chewy and onion marmalade tasted stale and looked reused Panna cotta was very heavy and lacking in sweetness...sure there was no sugar in it at all...not enough raspberries or coulis on plate to sweeten it up so was very unpleasant. Expensive price for poor quality food which showed that no love or care had gone into its preparation or service Waitress was great but sadly will not return nor recommend to others
    

    Report
24. LB

    LisaB

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    Food was beautiful, really good and it was great value for money. Service was great, with staff being very friendly and polite. Would definitely eat here again.
    

    Report
25. P

    Paul

    Bristol

    1 review

    2.0

    1 review

    Dined on February 17, 2023

    overall2food3service1ambience3

    Food wasn’t as good as usual and very slow and inattentive service, assume due to half term busyness, but did not seem overly busy
    

    Report
26. AG

    ArGa

    Bristol

    2 reviews

    3.0

    2 reviews

    Dined on February 16, 2023

    overall3food2service4ambience3

    The food didn’t match the price - lasagna was cold and burnt in places
    

    Report
27. KD

    KatyD

    Berkshire

    3 reviews

    5.0

    3 reviews

    Dined on February 11, 2023

    overall5food5service4ambience5

    Service was good. Children's meals were well received and enjoyed, and portion sizes were good.
    

    Report
28. GA

    GailA

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on January 12, 2023

    overall4food4service4ambience4

    Food (Sea bass) was lovely and the afogato superb . Service a bit slow but they were quite busy . The restaurant was VERY COLD !! Needed to keep my coat on . Overall very good though
    

    Report
29. L

    mariaL

    Bristol

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Given how busy it was, the service was quick and the staff very friendly.
    

    Report
30. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service1ambience1

    We used to love going to carluccios - but it has really gone down in our estimation and we won’t be going again. The starters were forgotten, so didn’t arrive. The mains arrived but didn’t 2 out of 3 were stone cold. The staff apologised and were nice, but it was all a bit rubbish! The food was taken away and came back hot, but we all ate separately. They took 10% off the bill. I think that they should have removed the cost of the food that was served cold. Anyway - I’m not one to write a review, but thought this might be helpful to others considering options at Cribbs Causeway.
    

    Report
31. LS

    LynnS

    Bristol

    1 review

    2.0

    1 review

    Dined on January 4, 2023

    overall2food1service3ambience2

    The main reason why I go to Carluccio's is that they serve gluten free pasta. They had no gf pasta. Pretty poor when you can buy good gf pasta from any supermarket. The waiter was lovely and very apologetic but we ate elsewhere.
    

    Report
32. DM

    DavidM

    Bath

    5 reviews

    vip
    4.0

    5 reviews

    Dined on January 3, 2023

    overall4food3service5ambience4

    Despite significant gaps on the menu (no sea bass, lasagna, GF pasta), what was on offer was good. The menu for the children was particularly good.
    

    Report
33. AC

    AngelaC

    Dublin

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Despite the fact that it was a very busy day- and there were some very grumpy people queuing to dine- I booked and so could they have done- we had excellent food and service. The saltimbocca with chicken was simply delicious and having spent years living in Italy I am fussy, can’t fault it and we will be back. Thank you also to the staff for dealing so well with rude people - who should remember that they are lucky enough to have time off while others are working very hard
    

    Report
34. VS

    VivS

    South Wales

    4 reviews

    1.0

    4 reviews

    Dined on December 24, 2022

    overall1food2service1ambience1

    Having booked a table for breakfast at 10am, we waited for 15 minutes before any order was taken (but then the two waitresses didn’t arrive until 10.10). We were finally served our breakfast at 10.50 after asking twice what was happening. There were no apologies, and just a terrible attitude from one waitress who shrugged her shoulders and said ‘I don’t cook it so it’s not my fault’. The manager eventually came over, luckily just after my husband had found a black curly hair in his food. He took the food away and finally offered an apology with no charge for the food which we did appreciate but will definitely never return.
    

    Report
35. CM

    CarolineM

    Bristol

    1 review

    2.0

    1 review

    Dined on December 23, 2022

    overall2food5service1ambience3

    Despite the restaurant being very quiet, service was slow and our starter didn’t come out. It was really hard to get the staff’s attention. When we finally did, it took a long time for them to come to us The food was delicious though.
    

    Report
36. DH

    DavidH

    Bristol

    1 review

    3.0

    1 review

    Dined on December 22, 2022

    overall3food4service2ambience4

    I booked Carluccio’s after looking at the menu on their website, only to find that my daughters choice wasn’t on the menu in the restaurant which surprised me…..I did say this, which the waitress didn’t actually believe me at first, but then she checked and agreed that my daughter could have her choice. She said that she had worked there 7 years and this was the first time she had come across this. We arrived 15 minutes earlier than our reservation which, given that the place was about 60% full was an issue. We were allowed to sit down, but couldn’t place our order until our reservation time which was a surprise. Anyway, we weren’t told about what was unavailable on arrival which delayed my choice, and then the food did take a long time to then be served….we didn’t have a starter, but waited far too long for only a carbonara and a burger. We ate an hour after arriving. When it did arrive, the food was tasty with good portions.
    

    Report
37. J

    Jofoodie

    Gloucestershire

    3 reviews

    1.0

    3 reviews

    Dined on December 22, 2022

    overall1food2service1ambience3

    Unfortunately the food took the best part of an hour to arrive. We had to make an ice-skating booking, so this was quite stressful, especially with hungry kids. It was difficult to get any indication of when the food would arrive. In the end, we had to go to the kitchen to hurry it along. We ended up having to bolt it down - not a very enjoyable experience. We did appreciate the restaurant’s apology and realise it’s difficult with not enough staff. But definitely wouldn’t visit again.
    

    Report
38. LB

    LauraB

    Devon

    1 review

    1.0

    1 review

    Dined on December 21, 2022

    overall1food2service2ambience2

    They had hardly any of the menu and my husband and son had to have potatoes with burgers instead of chips.
    

    Report
39. S

    Sarah

    Bristol

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience5

    Considering this was one of the major shopping days prior to Christmas, the service was quick - we were seated, chose drinks and bread, our main was not far behind, and we were given ample time to eat without feeling hurried at all. The food was delicious, I can’t fault a thing.
    

    Report
40. NG

    NevG

    London

    1 review

    4.0

    1 review

    Dined on December 20, 2022

    overall4food5service3ambience5

    The cafe was obviously affected by shortage of staff. The waiting staff explained that they were short-staffed in the kitchen so the food might be delayed - which it was, but by less than expected, and the food was good when it arrived. Noise in the cafe was not a problem, but the announcements within the Mall were deafening and distorted.
    

    Report