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Casa Loma Experiences, Toronto, ON

Casa Loma Experiences

3.5
3.5
246 Reviews
CAN$31 to CAN$50
Bar / Lounge / Bottle Service
A prime example of modern Toronto’s commitment to its rich history, Casa Loma was first built in 1914 by financier Sir Henry Pellatt. The castle, located in midtown Toronto, is regarded as a treasured heritage landmark. Today, Casa Loma is one of Toronto’s top tourist attractions and hospitality venues. Each year over 650,000 visitors tour Casa Loma and the estate gardens. A perfect backdrop for special occasions, Casa Loma also plays host to over 300 private events annually. In addition, Casa Loma plays hosts to several annual productions including Legends of Horror, Holiday Lights and the successful summer series, Sunset Concerts, Symphony in the Gardens. The venue is also home to annual brunch events for Mother's Day, Easter and Thanksgiving.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today
Experiences are available.

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Bar / Lounge / Bottle Service, International, American
  • Hours of Operation
    Dinner Tue 5:00 pm–9:30 pm
  • Phone number
    (416) 523-0450
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Business Casual
  • Neighbourhood
    The Annex
  • Parking Details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

Experiences

  • VIP Seats at Pavilion for Sunset Concerts

    $85.00 per person

    Prepaid

    Multiple dates available
    Enjoy dinner and the show in our exclusive VIP seating inside our Glass Pavilion. The $85 for these special VIP seats includes your ticket to the show but your meal is not included. Your name will be on the guest list. These tickets are for the specific date and can not be transferred to another date.
    VIP Seats at Pavilion for Sunset Concerts photo

What 246 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.6Food
  • 3.5Service
  • 4.2Ambience
  • 3.4Value

NoiseModerate

246 Reviews
  1. ValentinaA

    Toronto

    4 reviews

    1.0

    4 reviews

    Dined on May 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Very poor experience with the high tea for Mother’s Day. Our reservation was for 3:30, we arrived at 3:15 to check-in, and everybody who had a seating after 3pm was stuck in the check-in line for over an hour!! By the time we got to the front of the line it was 4:45, and we had to cancel our reservation because we were going to be late for our 5pm dinner reservations. For high tea, They only give you a 1.5 hour seating, however, the manager told us that apparently the seating before us overstayed their welcome and they couldn’t force them to leave. We were never contacted prior to our arrival, I wish we were, so that when we showed up, we didn’t have to stand in line for over an hour, to only have to cancel our reservation. So we never got to actually experience the high tea, my mother and our whole family were extremely dissapointed. Very poorly organized event on Casa Loma’s part.

    1 person found this helpful

  2. OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on May 12, 2024

    1. Overall 1
    2. Food 4
    3. Service 2
    4. Ambience 5
    Went for Mother's Day High tea, a group of 4. My reservation was at 3:15pm and we weren't seated until almost 4:30pm. We were in line at 2:45pm. There was no communication from anyone working there letting us know why there was such a delay or any information. When we didn't get seated the girl ran off ahead of me lost her in the crowd. Finally got seated and recieved complementary mimosas and the server was amazing. The lineup to get in ruined the experience

    1 person found this helpful

  3. Jen21

    Toronto

    10 reviews

    3.0

    10 reviews

    Dined on May 12, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    The location and the savoury component of the meal was amazing, but it was overall very poorly managed. Line ups despite reservations which meant we spent an hour waiting in line to be seated 45 mins after our reservation when we could have spent it touring Casa Loma. Staff had no idea what was going on and couldn’t answer any questions. Would not recommend ordering anything in addition to the prepaid meal as it would probably take 30 mins to flag a staff member down who knows how to bring the bill and probably as long to pay it. Surprised given this is not a new event but we were told staff did not manage the 1.5 hour seating windows so everything was delayed. It was still a nice meal but we would not come back nor do we recommend

    1 person found this helpful

  4. NatashaG

    Toronto

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    If you’re booking for Mother’s Day you could go later and either way get to the front of the line. They were over 30 mins behind and giving priority to individuals who’d arrived over an hour late so don’t bother showing up early for this because if you get in later you’ll get to the front of the line which was ridiculous. Furthermore, I had told my server/messaged casaloma serval times about nut allergies and when we were given our high tea experience there were nuts in it. When I asked the server she insisted that there were not any nuts, and I questioned again and only then did she offer to go talk to the kitchen. After speaking with them she said it had nuts and had to grab us another tray. I understand that it was super busy and they are likely understaffed but threatening someone’s life like that for a severe allergy is absolutely not okay. Would not recommend coming here for an experience or if you have dietary restrictions. The service was terrible through and through and it was only the food that was good.

    1 person found this helpful

  5. MariaV

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing afternoon tea in a beautiful setting. Highly recommend.

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  6. OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on May 12, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5
    Poorly organized prior to seating, table was cleared efficiently (dirty plates, extra place setting). King our server was lovely and the food itself was well done but slight fail on the execution especially at check in.

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  7. ErinT

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a pleasure to be part of the special events of Casa Loma! Its definitely my favorite place in Toronto!

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  8. PaigeD

    Toronto

    1 review

    1.0

    1 review

    Dined on May 12, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    If I could give zero or negative stars I would. Our experience at the Mother's Day high tea was atrocious. The reservation list is fake, and basically just puts you in a first come first serve wait line. We showed up at 2:15pm for our 2:30pm reservation, and were not seated until 3:15pm. Next, once we were finally seated, a server dropped an entire tray of mimosas on my partner and I. We had to sit, soaked in champagne for the rest of our visit as we only received one napkin each to clean up. Last but not least, we got charged an extra $20 for two bottles of water (just regular water), which we were originally told was complimentary but in fact was not. You would think that at $75 a ticket, water would at least be complimentary. Overall while the food and location was great, the lack of respect and overall treatment we received from Casa Loma staff was appalling, and we absolutely do not recommend it for any dining or family event.

    1 person found this helpful

  9. OpenTable Diner

    Exclusive

    1 review

    3.0

    1 review

    Dined on May 12, 2024

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 4
    I wouldn’t go back, the food is lacking and the service is rushed, you really don’t feel special or attended too and for $100 a person, it should be more of an involved tea. Realistically the cost of the food would be like $20 so you would expect that the service and actual quality for th food was better than it is. The castle is beautiful and lovely to see but next time I would go to a smaller place with good quality tea service and then just go to see the castle itself.

    1 person found this helpful

  10. OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on May 12, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    We were seated 45 minutes late because there was a massive backlog. Then they gave us the worst seat in the worst room (not their fault). The savoury food was decent, 4 out of 5 dishes were great. The dessert tower on the other hand did not have enough of each kind for everyone at the table. Then they gave a teaspoon each of jam and clotted cream for the large number of scones provided. Over all the place looked good, the food was mostly good, but the crowd and frantic pace took some of the shine off. I wouldn't ask for a refund or anything, but I did not feel like it was worth the price. Just a novelty for the building really.

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FAQs

Casa Loma Experiences is rated 3.5 stars by 246 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today
Experiences are available.
Google Map for Casa Loma Experiences

1 Austin Terrace, Toronto, ON M5R 1X8

Additional information

  • Neighbourhood
    The Annex
  • Hours of Operation
    Dinner Tue 5:00 pm–9:30 pm
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Bar / Lounge / Bottle Service, International, American
  • Dining style
    Casual Dining
  • Dress Code
    Business Casual
  • Parking Details
    Private Lot
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine
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  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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