Cliff House - Terrace

Review summary

1. V

   Vince

   Naples

   31 reviews

   vip
   5.0

   31 reviews

   Dined on October 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While the food was outstanding, the warmth and attentiveness of the staff and service was remarkable. Thanks to Paul for a nice Birthday lunch.
   

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2. K

   Katy

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful view, delicious food, excellent service.
   

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3. JE

   JaneE

   Jacksonville

   33 reviews

   2.0

   33 reviews

   Dined on September 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   What a huge disappointment!!! Buyer be ware! Had a reservation to celebrate a 60th and 92nd birthday. Needless to say the waiter acknowledged that we were there for a birthday celebration, but that was it. Our male waiter was one of the worst waiter’s we have ever experienced. Needless to say, for a highly regarded restaurant, he was an extreme disappointment. We were completely ignored. Appetizer of lobster and corn chowder was amazing! The fruit gazpacho was spicy. We would have sent it back, but again our waiter was no where to be found! The main course- the lobster roll and truffle fries were great! The salmon was overcooked. Again, waiter was no where to be found. I had the cod with mussels (6), clams (2) and an about 24 fingerling potatoes!!! What a HUGE disappointment!!! Again, I would have sent it back but our “waiter” was no where to be found!!! No one ever checked on us to see if we needed anything! Dessert- no mention of the birthday celebration, so our birthday guests ordered blueberry ice cream 😫 ONCE we were able to get the check, our tip was minimal. We always tip extremely well, but not today! Once we left, I went to the hotel desk and asked for the Terrace Restaurant manager, we were told that she was “unavailable!” Please rethink this restaurant. Brenda the hostess and waitress seemed to have her act together, but no promises you will have her as your server. Unfortunately, we will never return! Please rethink this restaurant!
   

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4. C

   Christy

   New York City

   130 reviews

   vip
   4.0

   130 reviews

   Dined on September 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food and ambiance were great but prices are very high. Service was a bit stiff for the casual terrace area.
   

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5. T

   Thomas

   Cleveland

   14 reviews

   5.0

   14 reviews

   Dined on September 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Worth the drive from York, ME or wherever you are. The view is breath taking and the Terrace has a full view of the ocean. We had the warm lobster roll and the was to die for and our waiter was OUTSTANDING.
   

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6. P

   Puthiery

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful ambiance and view. Our two small kids loved it.
   

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7. M

   Maryann

   New York City

   9 reviews

   vip
   4.0

   9 reviews

   Dined on August 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were excellent--and you cannot beat the view! Wish they had a better selection of wine.
   

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8. T

   Tony

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on August 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall very enjoyable experience; we had never previously eaten on the Terrace. Food & waitstaff were excellent! Would highly recommend.
   

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9. J

   Jed

   New York City

   16 reviews

   3.0

   16 reviews

   Dined on August 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Over priced. Nice view. Below average quality of food.
   

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10. G

    George

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on August 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had a great outside dining experience. Great food and great ambiance.
    

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