Dave & Buster's - Vaughan

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1. BL

   BrandonL

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience4

   Our server was amazing super kind and attentive to our table and my kidlets. She was super on the ball and I truly appreciate that with going out!

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2. AG

   AshleyG

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food2service5ambience3

   We haven't been to D&B since 2018, and the changes are why we won't be back. The menu used to have such wonderful things in it and now it looks like only half the menu is left. The cutlery had food crusted on them, and our food wasn't great. The chicken was overcooked and the steak was too tough. 28$ for a steak is only worth it if it's good quality meat, like at Baton Rouge or something similar. Our waitress was absolutely amazing however, so attentive and friendly. Actually all your staff rocked, even the ticket lady. The switch to digital tickets is fine, but confusing and wasn't explained. At least 4 of our games didn't reward us credits or tickets because they broke and all we got was a free try again, so that was frustrating. The machine staff were all extremely patient and helpful though. The credit score of the games were so much higher so we didn't play much. It was sad because we used to visit often as a family and all our favorite food and rewards aren't there anymore.

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3. MH

   ManiHurts

   1 review

   5.0

   1 review

   Dined on June 16, 2022

   overall5food4service3ambience5

   Rough start, but ended great! There was very little signage or assistance at the front to help us get where we needed to be for our reservation. It was unclear when we arrived if we should proceed straight to a dining area, or if we were supposed to check in with guest services. We opted for guest services, as we had to purchase a card anyway, and we were told to go directly to the dining area for our reservation. From what we could see, most of the dining area was closed, and the only area we saw that was active appeared to have a large group...and we couldn't see how to get there to check if that was where we were supposed to be. In the end, we sat in a booth on the game floor and our server marked our reservation for whatever section we were supposed to have been in. Other than the lack of direction when we first arrived, the experience was great! My son is autistic, so we were worried about food options and other sensory issues...but he was able to choose exactly what he wanted on the menu, and he seemed great with the level of noise, lights and activity. It was mid-week and slightly after lunch, so it wasn't too crowded, and he even got to join a game with some other kids. All in all, we're hoping to go back soon with the whole family!

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4. OT

   OpenTable Diner

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on June 5, 2022

   overall5food5service5ambience5

   Our server did a wonderful job! I don’t remember her name but she was a young Asian lady. She was great. Thank you.

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5. LP

   LynP

   Toronto

   1 review

   2.0

   1 review

   Dined on June 2, 2022

   overall2food3service1ambience2

   To clarify, greeting and service at the beginning were very good and because we were in a non serviced area, staff came by to check on us. However the food took a long time to come, a long time for dishes to clear. We asked for coffee and it took so long I had to go to the kitchen to find a server. We were then told it was brewing! When coffees finally arrived they were cool and quite strong with a burnt taste. Obviously forgotten on the burner. Not impressed. Have eaten there before and enjoyed our experience. Doubt I will return.

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6. RG

   RickG

   1 review

   2.0

   1 review

   Dined on May 31, 2022

   overall2food3service1ambience1

   Our experience was frustrating. I called D&B tried to make a reservation, they explained you now have to do that online. I tried to do it online, however my party size was 11 people and online has a pop up come up that says “your party size is to large to book online, please call your D&B location to further assist” So I call them back, the girl on the phone tried to help, but said the manager didn’t give her any information, and she could not take my reservation over the phone. She said my table would just have to be first come first serve. Day of the event, (mothers birthday) We show up at 5:30 ish, and I’m told we can’t have a table because we don’t have a reservation. The dining room was completely empty. I tried to explain the online reservation issue and I was told, it didn’t matter we needed a reservation. My party size had gone down in size, so my husband said “If I go online now and make a reservation, we can sit down?” She says “ya sure” So my husband does just that. Two more staff come over, ask if we need help while we’re still standing there, and they let us know they can’t do anything to help because the lady we’re already dealing with is the manager…. I’m a manager of a retail store, I was blown away to hear she was the manager. D&B should be a fun, inviting establishment, there’s no question as to why the dining room was empty. What an awful leader :-/ Our reservation came through online, the manager came back to seat us. She mumbled something to the server, he laughed it off and sat us down. The menu has shrunk in size since our last visit, but we all found something to order. Food took a very long time, but everyone was satisfied with their meal. Game area was a fun time. Disappointing over all to start our outing like that, it’s a costly evening and a treat for our kids to do those types of things. Left a bad taste :-/

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