Del Frisco's Grille - Atlanta

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1. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food1service1ambience1

   This was a TERRIBLE EXPERIENCE!! I had reservations to celebrate my husband’s birthday. We waited for about 10min before anyone came. Once the hostess came, I gave him the reservation and he told me it would be a 25-30 minute wait unless we wanted to sit outside because that was all that was available. We didn’t want to sit outside but since that’s what was available, we went. It was upstairs. We literally sat for about 20 minutes before anyone acknowledged us. After acknowledging us, we placed an order for drinks and appetizers and waited another 20 minutes or so and still nothing, not even water. I went to the hostess table, waited, no one came. Went back upstairs, not even a drink of water had been brought and at this point it was over 45 minutes. We left. Absolutely the worst service I’ve ever received at ANY “upscale” restaurant. DO NOT RECOMMEND!!!! Training is missing. Accountability is missing and this restaurant has gone down tremendously in service!!

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2. SP

   ShontellP

   Atlanta

   1 review

   vip
   1.0

   1 review

   Dined 5 days ago

   overall1food1service1ambience1

   After waiting 10 minutes to be greeted, we were told there was at least a 15 minute wait even though we had reservations. There were dirty dishes and glasses on the bar and tables, which made us feel uncomfortable so we left without eating as did another couple.

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3. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service3ambience2

   Food good and overall experience was good. I rated it low in certain areas only because it was a lot of private celebrations amongst young adults which impacted the level of service From our waiter and it felt chaotic.

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4. LM

   LindaM

   Atlanta

   3 reviews

   vip
   4.0

   3 reviews

   Dined on May 12, 2022

   overall4food5service3ambience5

   The waitress’ uniform was filthy dirty. This should be unacceptable at a restaurant of this nature.

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5. K

   Kris

   1 review

   2.0

   1 review

   Dined on May 9, 2022

   overall2food2service3ambience4

   The manager and one of servers was extremely nice by the guy server we had was very very rude. The food wasn’t great and the scallops dish I had was stale. Definitely will not be back and it’s unfortunate because it was a celebratory dinner.

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6. OT

   OpenTable Diner

   Atlanta

   1 review

   3.0

   1 review

   Dined on May 9, 2022

   overall3food5service5ambience4

   There was a terrible smell, but they said they had plumbing problems

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7. JL

   JLBB

   Atlanta

   8 reviews

   vip
   1.0

   8 reviews

   Dined on May 8, 2022

   overall1food1service3ambience3

   Today Mother’s Day. Plumbing backed up. Smelled like a sewer. Staff tried their best. Out of most items and what they did have wasn’t prepared properly. Not worth the price at all.

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8. AW

   AllysonW

   San Francisco

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience1

   Awful, did not stay would not recommend. Very disappointing

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9. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service5ambience1

   Today is 5/8/2022 Mother’s Day party of 15. The restaurant smelled like sewer. The restaurant plumbing was backed up. The plumbers were there and the restaurant smelled awful. We had to leave because of this. Our server was A GREAT GUY VERY NICE. Next time close the restaurant because that was disgusting.

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10. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food2service5ambience1

    I took my mom to Del Frisco for Mothers Day and the host seemed frazzled and all over the place. Although we had a reservation we were seated 30 minutes after our reservation. Our server was really nice. I believe she was servicing all the tables in our area, seemed like the restaurant was understaffed. The worst part about the dining experience was a sewer smell through the restaurant. Apparently something was backed up and the sewer people came. The restaurant staff lit a candle, but no one actually came to the table to apologize or check on the level of comfort or offer anything. Unfortunately, I would not recommend or come back to this location.

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11. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service2ambience2

    It was a very disappointing experience. It was supposed to be a nice Mother’s Day outing but the service was super slow and unprofessional from being seated to waiting almost 10 minutes for a waiter to even come to the table. Then after ordering food they came back to tell us they were out of it and the dinner service had just started at 3p…and then they were out of the second item that I ordered. All they had left was beef and fish for a whole rest of a holiday. It was very annoying and disappointing even the manager gave me a solution by offering me an item no longer served on the menu. I will definitely not be back and would not recommend anyone else do to especially on a holiday. They were definitely not prepared at all for major holidays.

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12. KC

    KumariC

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    The restaurant was not fully staffed. It took us over 1 hour to get our food. The food was not good and the was actually cold by the time we received it. Half of the items on the menu was not available. This was not a good choice for Mother's Day

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13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food3service3ambience4

    Mother’s Day

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14. EM

    EvelynM

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food3service5ambience1

    My party was seated in an undesirable area that had no ambiance at all. It looked like maybe it was a meeting room. No silverware, no napkins, dirty glasses. Items ordered was out and we had to select different items from the menu. No chicken, no certain kind of steak, no ginger Ale. Poor preparations for Mother’s Day. The server was pleasant. After speaking to the manager my party was moved upstairs to be better atmosphere and ambiance.

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15. SK

    SonyaK

    Atlanta

    10 reviews

    2.0

    10 reviews

    Dined on May 8, 2022

    overall2food3service3ambience2

    It was Mother’s Day and they were out of 3 different items we tried to order, it took 2 hours to get our food. Sad because it used to be a nice place but it was awful . Our waiter told us he only came for an interview that day and they had him waiting tables.

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16. SF

    SindyF

    Atlanta

    6 reviews

    3.0

    6 reviews

    Dined on May 8, 2022

    overall3food4service2ambience2

    Very sweet employees, but really don’t have it all together! Our 3 drinks from the bar came about 10 minutes or longer apart! We ordered an appetizer and was notified they were out of it and one minute later our entrees were served. We would have ordered another round of cocktails, but weren’t asked until we were finished eating. We would have ordered 3 additional cocktails! Everyone liked their food, my burger was cold. Syrup with pancakes was served in to go containers with plastic lids. We had to about beg for napkins and our server was confused when we asked. Quite strange. Won’t be back to this location, too many other options of restaurants!

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17. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    We have been to Del Frisco’s Grilled a dozen times back in California and always has a wonderful experience. The one in Atlanta is atrocious. The food was horrible and service was pathetic. Will not be going back.

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18. e

    ejw1913

    Atlanta

    2 reviews

    2.0

    2 reviews

    Dined on May 8, 2022

    overall2food2service1ambience1

    Mothers Day

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19. JC

    JimC

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    Let's see ... where to begin? Mimosa served in a short, PLASTIC cup; order of bacon -2 strips- $10. Order of toast -2 slices- $9. Went for a Mother's Day Brunch; no welcoming flower on the table for my wife, and no other indication of Mother's Day, apart from the Server saying, "Happy Mother's Day." NBA basketball on the TV screens!! There was no clean, wrapped silverware on the table. What was there, was without napkins and dirty. We had to ask TWICE to get clean silverware. Our cheese omelets were VERY bland and overcooked - did they use Velveeta cheese? 'cause I'm sure it was not any form of Cheddar or other distinctive cheese; my "side" of "breakfast potatoes were forgotten, but eventually served after we asked for them - blackened. Our $10, 2-strip bacon side was VERY greasy; I'm sure "they" were cooked under a heavy press. When we wanted to pay our bill in cash, the server said that the bartender, who had the cash drawer key, had "wandered off" and she could not complete our transaction. I gave her enough to cover the bill with additional for her tip (not really deserved) and we left. Never to return. NOT Recommended

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20. TS

    TeeSmithers

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service4ambience3

    They didn’t have all the menu items available. Drinks were great. The food they did have was just okay. It was way too dark, the music was okay. Overall I was underwhelmed.

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21. OT

    OpenTable Diner

    Atlanta

    8 reviews

    vip
    1.0

    8 reviews

    Dined on May 7, 2022

    overall1food2service2ambience1

    Went to celebrate Mother’s Day but left with disappointment. We were only able to book an outdoor seat weeks prior to our reservation. However, when we made it to the restaurant it was a cold rainy day. I asked to move indoors due to the weather but was told there wasn’t a table. But as we as we sat in the restaurant I notice four of the table by the back patio door remained open our entire dinner service. In addition to this our food and drinks took an extended period of time to get to our table, which was extremely disheartening and half of the food was cold upon arriving to the table. Overall the celebration was disappointing and this will likely be our last visit to the restaurant.

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22. Y

    Yuminthetum

    Atlanta

    10 reviews

    vip
    2.0

    10 reviews

    Dined on May 7, 2022

    overall2food2service2ambience2

    Very different pre-pandemic. We will not be back.

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23. TK

    TiffanyK

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food1service1ambience2

    Party of 10 for graduation lunch. It took too long to serve meal. The food was not good. The prices were high. I will not eat here again.

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24. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food1service1ambience1

    See Google Reviews. Way too long. Not retyping 😊

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25. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food1service1ambience1

    Poor experience, the restaurant was dirty , and the service was bad

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26. TI

    TIti

    Washington DC

    1 review

    3.0

    1 review

    Dined on May 5, 2022

    overall3food2service3ambience3

    The only reason why it was an ok experience because our waiter was very nice but the food was terrible. Drink ls took 40 min to come. We had a bunch of little nats flying around our table. And then their so called dress-code only applied to certain people.

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 5, 2022

    overall5food5service5ambience5

    Great Service

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28. MV

    MelissaV

    Atlanta

    1 review

    vip
    2.0

    1 review

    Dined on May 3, 2022

    overall2food2service2ambience2

    Very disappointed in what used to be a favorite restaurant. The food was not up to par. The service and customer service was extremely poor. We had a party of 6 and none of us will be back.

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29. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food2service1ambience5

    The service was extremely slow. Took 2 hours to get our food and when it came out it was bland. Ended up sending the food back and left and went somewhere else.

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30. LA

    LewisA

    Atlanta

    7 reviews

    3.0

    7 reviews

    Dined on May 1, 2022

    overall3food5service2ambience5

    Waited an hour for food. Waiter rarely checked on us. A helper had to step in. It seemed like pride kept the waiter from even acknowledging the issue.

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31. OT

    OpenTable Diner

    Savannah

    1 review

    vip
    1.0

    1 review

    Dined on April 30, 2022

    overall1food2service1ambience1

    Wow. I think this was the worst dining experience I’ve encountered in Buckhead. Horrible service, bartenders were terrible and an overall bad experience. I definitely will not be going back.

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32. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on April 30, 2022

    overall1food1service1ambience3

    We arrived at 2pm. There were 2 tables and 1 patron at the bar. We saw 2 servers. It’s was 10 minutes before our server acknowledged us and said she would be back. Finally the bartender came over and offered us water and said she would see what was going on. After 20 minutes with no waitress, we left. Not sure how the food was since we did not get to eat.

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33. JH

    JoyceH

    Atlanta

    25 reviews

    vip
    1.0

    25 reviews

    Dined on April 28, 2022

    overall1food3service1ambience3

    Overall, this place is not good mainly from a service perspective. The wait time for a drink is ridiculous when the place is empty and the bartenders are literally standing around doing nothing. We gave it another try from our last bad experience but we will not go back again.

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34. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on April 27, 2022

    overall3food3service2ambience3

    The staff seemed very disorganized and understaffed. There was something that was in our water that was foul, either some kind of cleaning chemical or other substance that made the water undrinkable. This was confirmed by all 3 people at the table that something was wrong with the water. The appetizer biscuits were over cooked and one of the steak entree was way over done (which was taken back and corrected). This was a big disappointment for what is supposed to be a more upscale restaurant.

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35. OT

    OpenTable Diner

    Savannah

    1 review

    1.0

    1 review

    Dined on April 23, 2022

    overall1food2service1ambience2

    Service was terrible and staff was extremely rude.

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36. BA

    BrittanyA

    1 review

    1.0

    1 review

    Dined on April 18, 2022

    overall1food1service1ambience1

    Atmosphere was nice. Found out when my party of 8 arrived that the menu had been changed. Everything we ordered they kept coming saying they didn’t have or couldn’t make. Had to get drinks remade 3-4 times and they STILL weren’t made right. Was looking forward to the experience and now wish I hadn’t selected this for my birthday dinner.

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37. CH

    CourtneyH

    Birmingham

    1 review

    1.0

    1 review

    Dined on April 17, 2022

    overall1food1service1ambience2

    Extremely disappointing service, and food. We love Del Frisco’s in NYC, but I would believe the other reviews and skip this location. We waited 1.5 hours for food. Missing water for a member of our party, missing silverware, when we left the place was empty… which added to our confusion about why service was so slow, and non existent. Baffling experience and due to having a large party (9 people), we automatically were charged 18% tip for terrible service. Will not be back.

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38. OT

    OpenTable Diner

    Atlanta

    3 reviews

    1.0

    3 reviews

    Dined on April 17, 2022

    overall1food1service1ambience1

    Horrible. I have eaten there many times in the past. Our experience was worse than poor. Could not get any one to wait on us. Took over 20 min to have a beer served. Bartender was also delivering food to tables. Mixed drinks came out about 40 min later. Several tables around us were having same problem. We finally decided to leave. A manager was no where in sight. Overall I would rate no stars. It’s sad because it used to be a great plaice.

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39. OT

    OpenTable Diner

    Atlanta

    1 review

    vip
    2.0

    1 review

    Dined on April 17, 2022

    overall2food3service2ambience2

    Usually a good spot, went there for Easter brunch. Server and staff were hustling absolutely, credit to them, I believe kitchen and restaurant overall were too overwhelmed for Easter rush which is understandable in the current environment. We waited over an hour for two salads and a chicken sandwich, and when the food came out one salad (entree) was missing and the one salad had no dressing and was missing other standard items that should be in the salad. When the other salad came out ~15min later it did not have dressing either, and when dressing came out the only dressing available was not what we ordered Other tables were having similar issues, there was some tension in the room from all that that took away from the experience. I want to end reiterating that the server and staff were working hard and seemed to be doing what they can when they could, so I cannot be upset with them. But the overall experience was not a good one unfortunately.

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40. J

    Jacci

    Atlanta

    16 reviews

    4.0

    16 reviews

    Dined on April 17, 2022

    overall4food3service1ambience3

    The restaurant was crowded and the hostess desk was hectic and disorderly. You can't be seated until your entire party is present so there were crowds of people waiting on one person to arrive even though tables were ready. Although it's a fine dining establishment the management and wait staff were inhospitable and everything was slow. We didn't get refills on our first glad of water until after our food was out and that took almost 45 min. All in all we were unfortunately underwhelmed with our experience there.

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