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Dels Italian Kitchen

4.4
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1363 reviews
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CAN$30 and under
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Italian
Dels Italian Kitchen is a great choice for a casual night out with its vibrant setting, open kitchen and comfortable bar. Our Chefs approachable Italian kitchen cuisine is always prepared with the highest standards and freshest ingredients. At Dels we make our pasta from scratch, use only the best tomatoes for our sauce and bake our hand stretched pizzas in a stone hearth pizza oven. This summer enjoy dining al fresco on our cozy patio.
Please note patio reservation times:
1-2 people - 1.5 hours
3-4 people -1.75 hours
5-10 people - 2.25 hours
Please also note that reservations for our patio are weather dependent. If rain occurs, public health indicates we are allowed to have you shelter inside, provide take out containers and the bill. Please call the restaurant when you arrive at 519-893-2911 so we can greet you and seat you directly. Parking in P1 will leave you closest to our main patio entrance.
Buon Appetito
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Private Dining

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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking

Offers

Full Wine Bottles! Half Priced!

Starting Feb 7, 2020·Tue 16:30-22:00

Enjoy Our Selection of Italian and Canadian Wines by the bottle at a %50 discount!

What 1363 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
Food
4.5
Service
4.4
Ambience
4.3
Value
Noise · Moderate
88% of people would recommend it to a friend
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CR
vipCarlR
Toronto
8 reviews
Dined 6 days ago
Overall5Food5Service5Ambience5

Kevin and Chris did a great job. The service and food were fantastic.

Really enjoyed the experience.

Dels Italian Kitchen
Responded 5 days ago

Thank you so much for joining us!! I will pass along your comment to Chris! We hope to see you again soon and thank you for your review!

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EH
EmilyH
1 review
Dined on July 3, 2020
Overall5Food5Service5Ambience5

We LOVE going to Dels! By far one of the best restaurants in Kitchener - the food and service is great!

Dels Italian Kitchen
Responded 7 days ago

Thank you for all the love Emily! We look forward to seeing you again soon!

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M
Mitch
Las Vegas
2 reviews
Dined on June 28, 2020
Overall5Food5Service5Ambience5

I had a great birthday meal. As always the staff was amazing.

Dels Italian Kitchen
Responded 7 days ago

We were so happy to be able to celebrate with you Mitch! Thanks for choosing us to celebrate your birthday! And thank you for the awesome review too!

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K
Katerina
1 review
Dined on June 26, 2020
Overall4Food4Service3Ambience4

Very good food and friendly staff!
The food came out quickly and delicious. We didn’t have to wait for anything except for our table being prepared for us (20mins) which I guess is excusable considering the circumstances of Covid-19 and the Precautions. Overall would definitely come back and recommend for A date night or a small celebration.

Dels Italian Kitchen
Responded on July 3, 2020

Thank you for your review Katerina! We are sorry for the wait for your table that evening. Although we do try to space out our reservations, with the new cleaning protocols and guests wanting to spend some extra time enjoying the patio, we do fall behind on occasion. We really appreciated your patience that night! We look forward to having you join us again soon!

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KK
KasiaK
1 review
Dined on June 21, 2020
Overall5Food4Service5Ambience5

The food was very good
The staff very nice and proffecional

Dels Italian Kitchen
Responded on June 24, 2020

Thank you for joining us! We can't wait to serve you again! Thank you for your review!

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DS
DonnaS
Toronto
1 review
Dined on June 20, 2020
Overall5Food5Service5Ambience4

We booked reservations at Del's for our anniversary. Food and service was great! They even gave us a complimentary dessert to share because it was a special day.
Thanks Dels! Always great. Will be back for sure.

Dels Italian Kitchen
Responded on June 24, 2020

It was wonderful to be able to celebrate with you two!! We look forward to seeing you again soon! Thank you for your review!

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MK
MelissaK
1 review
Dined on June 19, 2020
Overall5Food5Service5Ambience5

Been coming here all the time since I moved to the area 4 years ago, always a great vibe, food, staff are amazing just an overall excellent experience and we will continue to keep coming back

Dels Italian Kitchen
Responded on June 24, 2020

It was great to have you join us again!! We missed you! Thank you for your incredible review!

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OT
OpenTable Diner
Toronto
1 review
Dined on June 17, 2020
Overall5Food5Service5Ambience5

Our server was amazing!!
Great food, great people! Can’t wait to come back!
Cutest patio!

Dels Italian Kitchen
Responded on June 24, 2020

Thank you so much for your review! We are so proud of our team for getting our bistro area looking even better this year! They will be so happy to hear about your feedback! See you again soon!

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OT
OpenTable Diner
Toronto
3 reviews
Dined on June 17, 2020
Overall5Food5Service5Ambience5

Beautiful experience, would definitely be going back, our server was beyond exceptionable 😊

Dels Italian Kitchen
Responded on June 24, 2020

Thank you so much for your review! I will pass your comments along to your server!

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M
Mitch
Las Vegas
3 reviews
Dined on June 14, 2020
Overall5Food5Service4Ambience3

Great service with amazing food. One of the best places for delicious Italian food in the area. Amazing quality of service by the staff.

Dels Italian Kitchen
Responded on July 3, 2020

Thank you so much Mitch! We really appreciate the feedback! See you again soon!

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BS
BillS
1 review
Dined on June 13, 2020
Overall5Food5Service5Ambience4

Considering how the government has taken off the restrictions, it was well done.

From arriving, to the food, we had a great time.

The server was amazing. My party truthfully loved him. Friendly, funny and showing concern for everyone's safety.

Food was DELICIOUS.

We will be back and real soon

OT
OpenTable Diner
1 review
Dined on June 12, 2020
Overall5Food5Service5Ambience4

Food was delicious and the staff were so amazing! Extremely accommodating and even provided blankets when the patio got cold

Dels Italian Kitchen
Responded on June 18, 2020

Thank you so much for your wonderful review! We are so happy to be up and running again! Hopefully the cold evenings are behind us! See you again soon!

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T
vipThunderbay1
Toronto
21 reviews
Dined on March 7, 2020
Overall5Food5Service5Ambience4

Server Josh was excellent, and the manager Kevin as always made us feel special. Haven’t eaten at Del’s in a long time however it was awesome. Highly recommend

Dels Italian Kitchen
Responded on March 11, 2020

I usually responded to you when you ate up in Charcoal! It was great seeing you down in Del's! Making your visit to the complex a little more difficult on where to eat the next time makes me happy! Thank you so much for your wonderful review!

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L
Lolaandfranko
Toronto
14 reviews
Dined on March 6, 2020
Overall5Food5Service5Ambience4

Started with the bruschetta which is now served in a cast iron pan and you top your own bread. Albeit a little messy, it was quite good. My husband had the spaghetti and meatballs which is all he ever orders there so it must be good. I always try to have one of their daily pizza specials but they didn't have that on this day - perhaps they don't do that anymore. Regardless, I had the Soppressata pizza and it was quite good. They should offer half size pizza as the portions are quite generous and I ended up taking 2/3rds of it home (not complaining...)

Dels Italian Kitchen
Responded on March 11, 2020

Thank you so much for your review! I always say.. there is nothing better than left over pizza in the fridge! We look forward to seeing you again soon!

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SE
SarahE
Toronto
3 reviews
Dined on March 5, 2020
Overall5Food5Service5Ambience5

I hadn’t been here in years and this reminded me that I need to come back more often! The food was excellent, the service was great, and I was impressed by the gluten free options!! Thank you!

Dels Italian Kitchen
Responded on March 11, 2020

Thank you so much for your wonderful review Sarah! We are super proud that our Kitchen team can accommodate gluten friendly options so easily! Hopefully it won't be so long before you come back! Thank you again!

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SQ
SusieQ
Toronto
5 reviews
Dined on March 4, 2020
Overall5Food5Service5Ambience5

Our server was very helpful giving advice on what I could eat from the menu that was GF/DF. She was very attentive and made the dining experience fantastic.

Dels Italian Kitchen
Responded on March 7, 2020

Thank you so much for your review Susie! We are so lucky to have a great kitchen team that makes most things fresh to order so working with people's diets and allergies is really easy for us! I have shared your comments with your server! We look forward to your next visit!

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FD
vipFineDiningLover
Toronto
30 reviews
Dined on March 3, 2020
Overall5Food5Service5Ambience5

Always great! Try the Caesar salad it’s really good.

Dels Italian Kitchen
Responded on March 7, 2020

Thank you so much for your wonderful review! Our Caesar salad has been a staple for 64 years now!

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EP
vipElianaP
Nashville
9 reviews
Dined on February 29, 2020
Overall5Food5Service5Ambience5

Perfect place for a special friends reunion! Great service, incredibly delicious food and fun atmosphere! We all loved it!

Dels Italian Kitchen
Responded on March 5, 2020

Thank you so much for your incredible review Eliana! We look forward to your next visit!

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TF
TylerF
Toronto
1 review
Dined on February 29, 2020
Overall2Food1Service2Ambience4

I went to Dels for my mother's retirement and I was very disappointed with most of my experience. The waitor seems clueless and uninterested. He asked if we were celebrating anything, we told him and he just said "thank you for celebrating with dels". I expected maybe a free dessert, or drink or something small to acknowledge my mother's retirement. The food came out and was very bland, almost tasteless. My chicken masala was extremely dry and seemed old. Overall my family's experience was terrible and this is the 3rd time ive had a bad experience with charcoal group(dels twice and charcoal steakhouse once). I believe the food has gone way downhill.

Dels Italian Kitchen
Responded on March 5, 2020

I am so sorry for your experience with us Saturday Tyler. I am surprised to hear those comments about your server and rest assured I will be following up with him about this. We are always so happy that so many people choose us for celebrations so it's disappointing that we let you.. and your mom down. I will be contacting your directly to apologize in person. We take great pride in our incredible food so it saddens us that the whole table was disappointed. We will make this right.

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MA
MatthewA
1 review
Dined on February 29, 2020
Overall5Food5Service5Ambience5

I have no complaints. On the 2016 Leap Day my wife and I were married and had our wedding meal at Dels. We decided that four years later, for our "first" anniversary, we would return, and I don't think any other place would have been as enjoyable for us. The food was delicious, the service was polite and friendly, the hostess wished us a happy anniversary... it was great. The food is perfectly priced and obviously made by people who care.

Dels Italian Kitchen
Responded on March 11, 2020

Happy Anniversary Matt! It was great seeing the two of you again! We look forward to celebrating many times with you in the future!

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SM
SteveM
Toronto
2 reviews
Dined on February 28, 2020
Overall5Food5Service5Ambience5

Great night great food. Our server Chris was perfect.

Thanks

Dels Italian Kitchen
Responded on March 5, 2020

Thank you so much for your review Steve!

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AR
AdrienneR
Toronto
1 review
Dined on February 28, 2020
Overall4Food5Service4Ambience5

We have been coming to Dels for over 20 years. Although we have moved out of KW we try to get back at least once or twice a year. As always the food was amazing and we enjoyed the comfy seating. Our server was relatively new and she made us aware of this. There were a few minor issues with our service; I felt embarrassed to have to ask for some free bread. It wasn’t offered to us at first. Our server could have also checked up on us more frequently and refilled our water glasses. Despite these minor issues I believe our server was genuinely trying her best to manage a new job. It will not deter us from coming back to Dels and recommending the restaurant to all of our friends.

Dels Italian Kitchen
Responded on March 5, 2020

Thank you so much for your review Adrienne! Thank you as well for being so understanding that a new server can have some growing pains. I am going to use your feedback as a great teachable moment so they can see the high expectations our guests have come to know and expect from all of us.. even those that are new! We can't wait to have you back again the next time you are in town!

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DP
DonP
Toronto
1 review
Dined on February 28, 2020
Overall3Food5Service2Ambience3

The food was VERY good, however, we were disappointed in the service and we don’t entirely blame the server.
We enjoyed the restaurant when it was Del Dente’s. We felt pampered and that’s why we kept going back. As an example, we were brought bread baked in flower pots before our meal without us asking, and we were asked if we would like more.
This time we had to ask if it was still available and the server brought us one to share among five people. We had a good view of the restaurant and we couldn’t see anyone else with the bread.
Unfortunately, heavily scented products give me a headache and our server was wearing something very strong.

Dels Italian Kitchen
Responded on March 5, 2020

I'm sorry Don about your experience. We found that many people have changed their dietary preference either by choice or force so we now offer the bread rather than simply bringing it out. Your server should have been on top of that and I can assure you, we went through a LOT of bread Friday! I am also sorry about the effect your server's scent had on you and this will not happen again. I have made notes in your OT profile for your next visit. Thank you for your feedback!

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S
Sharon
Toronto
1 review
Dined on February 27, 2020
Overall2Food2Service3Ambience3

Birthday dinner....my grandson's food (pasta) was very good. I made the mistake of ordering a pizza....very dry and well done. I couldn't eat much. I didn't complain, but wished I would have. My spouse had spaghetti & meatballs (which were very dry as well). The spinach dip was good.

Dels Italian Kitchen
Responded on February 29, 2020

I am so sorry that you did not have a good experience with us Sharon.. specially since you were here with your grandson and celebrating a birthday. We are always happy to fix anything for our guests and will happily do so. Your server should have been more attentive to you clearly not enjoying your meals and we will use this as a learning tool for him to make sure this does not happen again. Please accept our sincerest apologies. I have made a note on your open table profile for your next visit.

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JC
JenC
Toronto
1 review
Dined on February 25, 2020
Overall5Food5Service5Ambience5

We were celebrating a birthday and we had a great night out. The service and food were both amazing. Will definitely be back!

Dels Italian Kitchen
Responded on February 29, 2020

Thank you so much for joining us again Jen! We are so happy that you had a wonderful time this time! We can't wait to celebrate with you and your group again!

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OT
OpenTable Diner
Toronto
1 review
Dined on February 21, 2020
Overall5Food5Service5Ambience5

It was mine and my boyfriends first time going to Dels. We have always heard many amazing things but we wanted to see for ourselves. Let me tell you, we were not disappointed. From our mozzarella app and the famous bread, to our pasta and pizza it was all super delicious. Our waitress Katie was perfect as well, knowing when to come and ask questions and knowing when to give us our time. We will both be returning! Thank you for an amazing experience.

Dels Italian Kitchen
Responded on February 29, 2020

Thank you so much for your wonderful review! I have shown Katie as well! We can't wait to have you back again!

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JP
JenP
Toronto
12 reviews
Dined on February 15, 2020
Overall3Food5Service3Ambience5

The food we did receive was excellent... which was the family dinner of salad, pizza and pasta with Italian Sosa drinks. However, we also ordered an artichoke and spinach dip and it never came. Our Salad came and we waited for our dip but after the salad our meal of pizza and pasta was served. Also did not have any mint chip gelato even though it was offered. Still I do recommend this restaurant for the food. It is really fresh and an excellent Italian eatery.

Dels Italian Kitchen
Responded on February 19, 2020

Thank you for sending us your review Jen! I will be addressing the missing app. with your server. I am very sorry that it was missed for you. As well, even though it is winter, out gelatos are incredibly popular and unfortunately we did run out of the Chocolate Mint that evening so I apologize about that as well. I have put on your profile with OT that we owe you a spinach dip and hopefully you will be back soon to enjoy it! Until then, that you again for your review!

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l
viplojoz
Toronto
17 reviews
Dined on February 15, 2020
Overall5Food5Service5Ambience5

Always a great night out to Del's. Food is amazing, atmosphere upbeat and fun and the service impeccable!!

Dels Italian Kitchen
Responded on February 19, 2020

Thank you so much for your glowing review! We look forward to you having another great night with us again soon!

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GE
GEOFFM
1 review
Dined on February 15, 2020
Overall5Food5Service5Ambience3

Great job as always and with a group of 16 ( 8 kids ) beside us that we are not used to in the bar area , dinner was great and the large table did not interfere with our evening .

Dels Italian Kitchen
Responded on February 19, 2020

Thank you so much for your review Geoff! We look forward to seeing you again soon!

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DM
DaveM
Toronto
4 reviews
Dined on February 15, 2020
Overall4Food4Service4Ambience4

Overall we had a great experience. Only complaint was that the seafood cannelloni had several pieces of shell in the food.

Dels Italian Kitchen
Responded on February 19, 2020

Thank you so much for your review Dave! I am sorry to hear that there were shells in your cannelloni! I have informed our chef and we will ensure that this does not happen again! Please let us know if you ever have any issues as our team will always ready to fix any problems our guests may encounter. We look forward to making it right the next time you dine with us! Thank you again!

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OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall5Food4Service5Ambience5

It was romantic for me and my partner. The restaurant gave us a more private table upon my request and our server was very helpful and nice

Dels Italian Kitchen
Responded on February 19, 2020

Thank you so much for taking the time to send us your review. We were very busy Saturday (naturally since it was the day after Valentine's!) so I am happy you were happy with your table! We look forward to your next visit!

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OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Food was delicious, and the price was good for the offered service

Dels Italian Kitchen
Responded on February 19, 2020

Thank you so much for your review! We love putting on a great Valentine's Day for our guests!

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OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5Food4Service5Ambience5

Valentine’s Day

Dels Italian Kitchen
Responded on February 19, 2020

Thank you for joining us for your Valentine's Day dinner!

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MK
McKief
1 review
Dined on February 14, 2020
Overall4Food5Service4Ambience3

Valentine's Day celebrations are wonderful here! The food and drinks were tasty and delightful. It's a different menu than their regular service, but I could only imagine what their food and service would be like daily as anything other than exceptional. The service was very professional and many times I was asked how the night was going. Besides it being a little pricey, I highly recommend Del's.

Dels Italian Kitchen
Responded on February 19, 2020

We are so happy you enjoyed our Valentine's Day dinner with us! We look forward to you visiting again soon!

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ID
IanD
Toronto
1 review
Dined on February 14, 2020
Overall3Food3Service4Ambience4

Main entries were not hot when they came to our table and the beef was just warm. Desserts were dry and chocolate tart had an undercooked shell.
Appetizers was good
Price was a little high for the quantities and quality

Dels Italian Kitchen
Responded on February 19, 2020

I'm sorry that you didn't feel you had the best value for your Valentine's Day dinner Ian. I am also sorry that your beef wasn't hot - something I wish your server had addressed immediately. We will be addressing these issues in our post- Valentine's Day meeting to ensure we do better for next year! Thank you for your review!

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C
Cover
1 review
Dined on February 14, 2020
Overall1Food1Service4Ambience3

My husband and I have dined at Dels specifically on Valentine’s Day for the past five years. The past two years we have noticed a huge decline in the food. This year our steak was mostly fat, our add on of a lobster tail was a total of four bites and our pasta was gummy and so overcooked. We never complain, but need to make mention of this as we spend a lot of money at this restaurant and expect a high quality of food. We will note that the service is always wonderful from the bartenders, hostess and servers. We will however not return to this venue.

Dels Italian Kitchen
Responded on February 19, 2020

We are obviously disappointed that you did not enjoy your Valentine's Day dinner with us. I would love to make this right with you and invite you back again. Please contact me directly at kevinb@charcoalgroup.ca.

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AS
AmyS
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Our waiter Chris was amazing. The food was delicious. The wine tasty. Nice location. Really great Valentine’s Day. Couldn’t ask for more.

Dels Italian Kitchen
Responded on February 19, 2020

We are so happy you enjoyed your Valentine's Day dinner with us Amy! Thank you so much for your wonderful review!

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N
Nikki
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

My boyfriend and I had our Valentine’s dinner and we loved it! From the staff who were so attentive and warm, the cozy ambiance, great food to which my boyfriend said that it was the BEST steak he ever had 😉 What an unexpected way to celebrate the day with my love

Dels Italian Kitchen
Responded on February 19, 2020

Thank you so much for your inedible review Nikki! I have put this up on our 'wow' board to inspire all our team for future services! Thank you so much again and we look forward to seeing you again soon!

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A
Andy
Toronto
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Service was outstanding!
Our waitress visited the table frequently to ensure quality was good.
The Manager took the time to stop by our table to ensure our dinner was pleasant.
We love Del's.

Dels Italian Kitchen
Responded on February 19, 2020

Thank you for your review Andy! We take great pride in our Valentine's Day celebrations with our guests so we are so happy to hear our hard work payed off! We look forward to your next visit!

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NV
NickV
1 review
Dined on February 13, 2020
Overall5Food5Service5Ambience4

Open Table was a fantastic shortcut to get a date night planned in advanced. Dels always delivers to impress whether its food or service.

Dels Italian Kitchen
Responded on February 29, 2020

Thank you so much for your incredible review Nick!

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FAQs

Dels Italian Kitchen offers takeout which you can order by calling the restaurant at (519) 893-2911.

Dels Italian Kitchen is rated 4.4 stars by 1363 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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