Earls Kitchen + Bar - Banff

Earls Kitchen + Bar - Banff reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Diana VIP

   Calgary12 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious, beautiful scenery, wonderful service from Chantelle! Thank you!
   

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2. N

   Nathaniel

   Calgary1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stopped in for an early dinner with my better half. Food, service, sitting area, etc was all 5/5. Our server Hash was amazing and we couldn’t have asked for someone better. We will be back again!
   

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3. M

   Megan

   Las Vegas1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Service was terrible - extremely slow. It took an hour for the waitress to take our second drink order and our waters were never filled etc. Terrible and slow service.
   

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4. P

   Perry

   Hawaii10 reviews

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Disapointment started minutes after being seated. Ten minutes after being seated no one had yet stopped at our table. We had to ask the hostess for water. This was sign #1 that this was not going to be a good experience. Our server finally appeared and we were able to get drinks and an appetizer ordered. Success with the drinks and calamari. We are now 25min in and our mains were ordered prior to the appetizer arriving. After 45min our server stopped by and asked if we needed anything and said it would not be long. We'll, it was a long time. Sixty five minutes after being seated we still did not have our meals and the five of us left. I did speak with the shift manager and informed him of our experience. No, there was nothing he could have done to correct the experience. I was more upset with being put in the position that we had to do this. It was our only way to protest and demonstrate our dissatisfaction. Besides, we had three hungry kids who even noticed that three other tables right next to us had arrived after we did, and all had received their meals. Not sure I'll ever return to Earl's in Banff.
   

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5. H

   Holly

   Calgary31 reviews

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We thought we would try Earl’s as it has been awhile and wanted a change from Park Distillery. A cobb salad was ordered with chicken, and double avocado to replace the egg, came with no chicken and regular amount of avocado. Waitress offered to bring a new salad but could have just brought the missing items so she didn’t end up sitting there while we ate. I had the bacon cheeseburger with no bun and greens with dressing on the side. Came with the dressing on it and for a $4 up charge from fries I would expect more than a small bowl of lettuce and a few croutons. $30.75 is expensive for what I got. The salad was taken off the bill but when you go out you would prefer to have what you ordered rather than a free meal of what you didn’t order. I hope the tourists that we told it was a good place to eat enjoyed their meal.
   

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6. D

   Deb VIP

   Tampa51 reviews

   5.0

   Dined on March 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved Earls. Went to the one in Calgary and also Banff. Great menu, great food and wonderful service. Lovely atmosphere. Highly recommend
   

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7. P

   Patricia

   Toronto3 reviews

   4.0

   Dined on February 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Earls is always a choice for our family. You are always going to get decent food. Thought it took a longer than expected time to receive our food spec with 2 younger kids. Prices are higher than expected.
   

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8. J

   Jaydon

   Edmonton1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Wanted a bit of a more romantic experience on Valentine’s Day but the food and drinks made up for the loud noisy environment!!
   

   Earls Kitchen + Bar - BanffResponded on February 21, 2025

   Thank you Jaydon for taking the time to leave us a 3 star review. We are glad to hear that the food and drinks made up for the noisy environment. I apologize that we could not control the noise volume, as we were fully booked for Valentines Day, these things do happen. I hope that you will join us again in the future.
   

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9. C

   Curtis

   Ottawa2 reviews

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server jack was awesome, absolute gentleman. The bartender was on point, our white peach bourbon sours were one of the best sours I’ve ever had. The kitchen was amazing as well, my steak was seared, so crispy, and rare as requested. Tortellini was so flavourful, and the pizza was wood fired to perfection. Great job everyone!
   

   Earls Kitchen + Bar - BanffResponded on February 16, 2025

   Thank you so much Curtis for the amazing review! It is great to hear that you enjoyed the Steak, Tortellini, and Pizza. We will be sure to recognize Jack amongst the team for his outstanding service, and for being an absolute gentleman. We hope to see you again in the future for another great experience!
   

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10. K

    Kim

    Toronto3 reviews

    5.0

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Matt was an excellent server and had great suggestions which we loved - happy hour food was great. Also amazing Alfredo pasta. Great atmosphere too. Will definitely be back. Thanks!
    

    Earls Kitchen + Bar - BanffResponded on February 16, 2025

    Thank you so much Kim for taking the time to leave us a 5 star rating. We are so glad to hear that Matt was able to provide excellent service and recommendations! It is also great to hear that you enjoyed the Happy Hour. We will be sure to recognize Matt amongst the team for his efforts, we cant wait to see you again!
    

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