Earls Kitchen + Bar - Calgary Tin Palace
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
great service and great chef. Adrian is a great person
Hi Jeff, I'm happy to hear you enjoy your food and service at our location. I will be sure to pass on the recognition to Adrian! We look forward to having you back soon.
went out with my boyfriend for some food. we needed up getting a bunch of plates to share and they were all amazing. we had the hot wings, spinach and cheese dip, yam fries, and chicken tacos. the service was great and we quite enjoyed ourselves. there was a birthday party somewhat near where we were sitting and they were yelling quite loud but we still managed to enjoy our night.
My wife and I went on a date night, we were seated at a 2 person table far against the wall and then forgotten about. After 20 min of waiting we ask the pleasant man pouring water at other tables, if we can get some service. He apologized then disappeared, we sat for another 10 min and decided to get up and leave.
We had a wonderful time a Bridgette bar though!
Hello, Thank you for taking the time to provide feedback about your recent experience, Sunny. I am really disappointed to hear about your last experience with us. The standards that we hold ourselves to in regards to execution and guest experiences were absolutely not met during your visit. I would really appreciate the opportunity to speak with you to see what we can do to make this right. At your convenience, I can be reached at Diana.firstname.lastname@example.org. Thank you.
Our servers were new to the position, which is understandable in this current climate, and a little spilled on the drink deliveries. However, our steaks were to be Medium and arrived medium rare. The truffle butter was a hard slab on the steak. That’s a heads up it was not hot enough. The garlic mash was not very garlicky. The . The buffalo cauliflower bites were tasty, asparagus was spot on as well as the hamburger. The manager was very pleasant and compensated for the steak issues. But the head chef should have been more on point with what was leaving the kitchen because two steaks underdone is not a high five moment.
Date night bs...terrible service....won't be go in ng back and spending hard earned money for that place of crap
Hi Luke, I'm very disappointed to hear that you had a poor experience at our restaurant. I would like to get a chance to connect with you to see where we went wrong. At your convenience, please reach out to me at email@example.com to further discuss this. Thank you,
Pizzas were burnt - had to be sent back
Asked for raspberry sauce to be served on the side of ice cream - came on top of ice cream
Double billed on bill - sent back to be corrected
Error on corrected bill - sent back to be corrected
Not the best experience we have had at Earls particularly as this was a birthday celebration
One of the slowest service ever encountered.
Sat for 20mins before I have to flag someone down to take our order. Server was having fun chit chatting at the front. Pay attention to your tables pls.
Never a bad experience at Earls Tin Palace, exceptional service, excellent food!
food service and ambience are all very good.
I just wish they still had butter chicken on the menu for lunch.
I first came here about in the mid 1980s. And then it was the place I took my wife on our first date when we were dating in 1991. I no longer live in Calgary but was back on business and loved being back in the restaurant. Great memories and the food and ambience was excellent.
It was my Birthday, they acknowledge it and were super sweet and sat us at this really nice table in the lounge. Thank you!
Earls is a consistent restaurant that never disappoints.
Food, ambience, people, servers, professionals and compliments to the chefs.
Great wings! Great service! Love to see people out with their friends again laughing away!
Legends, god bless, love their work! Always a treat to visit
Better food than most
Thank you for the great review. I'm happy to hear you enjoy your experience at our restaurant!
Great consistency. Service always friendly and efficient.
Hi Maureen, I'm so glad to hear you had a great time with us! Thanks for taking the time to leave us review, hope to see you again soon.
Overall our experience was good! Earls is always a go to restaurant. The thing that could have made this visit better was our server. Throughout the majority of our visit she seemed uninterested, providing surface level service and conversation
Hi there, I am disappointed to hear that the service you received was not up to our standard. I would love the opportunity to connect with you to discuss what we can do to make this right. At your convenience, I can be reached at Diana.firstname.lastname@example.org and we can discuss this further.
Ask for no butter on steak; plate came with a large slab of butter half melted on steak; my husband requested to send back;,then manager came back to ask if he could remove butter or if we request another steak! He asked politely if we could get another steak which arrived after the rest of our party had finished eating! No apologies and no compensation for the inconvenience of their error
Left a normal tip to waitress who did not make the mistake but no follow from the manager . Normally we would have let it go but it happens often that the order is wrong
Please keep in mind that we are regular weekly clients and have been going to this same restaurant for the last 25 years or so…very poor management unfortunately
Hi Jacky, I'm disappointed to hear that you and your husband did not enjoy your meals, and that nothing was done to rectify the situation while you were at our restaurant . I would love to connect with you to discuss what we can do to make this right. Please reach out to me at Diana.email@example.com. to discuss this further.
When I got there for the reservation they didn’t have a table ready, told me to wait. Service was average. Food was way too salty.
Hi Kelsey, I am so disappointed to hear that your experience wasn't great with us.I would appreciate the opportunity to connect with you to see what we can do to make it right for you. At your convinience please reach out to me at Diana.firstname.lastname@example.org to discuss this further.
I was out for a special “date night” with my nine year old son. We had a great time. We ordered two desserts and the sous chef came out and surprised us by playing them in a fancy way so we each got our own plate with both desserts. Made us feel really special and made our night!
Hi Aryn, I'm very happy you enjoy you time at our restaurant with your son. I will be sure to pass on this recognition to our Sous chefs to let them know how much you appreciated it. We'd love to have you back soon!
Food was good but service was poor, in fact I would go as far as to say it was rude. We were only there for one hour and were rushed out despite it being quiet and no where near close. Server took away our glasses of water before we were done and gave us the bill. Would’ve gotten dessert if we weren’t basically kicked out. Can go anywhere else for better service.
Very enjoyable experience , the food , atmosphere and service were all top notch . I would always recommend Earls for any event .
Much better now that they are back on Open Table..
Had a 2pm business meeting for 2. The staff were friendly, attentive and respectful to our privacy.
WORST chicken alfredo EVER, dry pasta and very dry chicken,overall couldn’t eat it and returned, couldn’t even cut through with a fork and knife!!! Get with the program please Earls - for those prices food should be edible
It was a great experience and very kind and responsive staff, will go there again!!
Hi there, Thank you for celebrating your special day with us! We are glad to hear that you enjoyed your experience. Hope to see you again!
Food have 0 flavour. No seasoning on the shrimp or eggs, bread didn’t work with the eggs Benedict and the hollandaise sauce was flavourless as well all in all the meal was not good at all. Earls is one of my favourite places to eat at but will not be going back for breakfast anytime soon.
Hi there, Thank you for taking the time to give us this feedback. I am sorry to hear that you did not enjoy your food during brunch. I would love the chance to chat with you about this and see if we can make things right by you. At your convenience, I can be reached at email@example.com Thank you!
They have no idea what or why people make an open table reservation. A few times in the past they cancelled or “ no showed “ my reservation
Yesterday I mentioned to the host to not cancel my open table reservation and she still did( I re riced an email from open table confirming my reservation cancellation??!!)
I spoke to the manager about the repetitive mistakes but she also had no knowledge of the open table reservation system
Hi Jacky, My name is Amanda Grover and I am the lunch manager at Earls Calgary Tin Palace. I am so sorry to hear about your experiences using Opentable with us. I can understand your frustrations 100%. I would love to connect with you further and see if we can make things right for you. At your convenience, I can be reached at firstname.lastname@example.org Thank you and I look forward to hearing from you!
I love the ambiance at Earls Tin Palace, its fresh and open and the staff are so welcoming and helpful.
Our need for care with my partners allergy was handled with truest presence and attention and we have ever had in a restaurant and our experience was highly elevated because the manager Kierra took the time and patience to understand and direct the kitchen staff in a direct and clear way and that made us feel special an greatly improved our meal experience.
We were there late afternoon on a Saturday and will most certainly be returning to enjoy the food and outstanding service provided.
Thanks for giving me the opportunity to express our delight,appreciation and gratitude the the staff and management at Earls Tin Palace!
See you again very soon!!
Hello, Thank you so much for your kind words! We are so glad to hear that you were well taken care of by Kiara and our team. We will make sure to pass along your review to them. Looking forward to having you back in the restaurant! See you then.
We sat in the lounge for our dinner meal. It was a nice dining experience. Our waitress Gezenia was very attentive and friendly. We ordered the chicken karaage appy and for we dinner we had the chicken and rib combo. All meals were excellent.
Hi Val, Thank you so much for taking the time to leave us this positive review. We really appreciate your support! I will make sure to let Gezenia and our kitchen team know that you enjoyed your experience. Hope to see you again!
This is our favorite Earls in Calgary, we might not get here on a reguliar bases, anytime we do get to visit, we always enjoy and are never disappointed.
The Sticky Toffee Chocolate Pudding is the Best!!!
Hello! Thank you so much for your kind words. We truly appreciate your support and loyalty. We agree that the Sticky Toffee Chocolate Pudding is fantastic! Please come again soon. PS. Pumpkin pie is right around the corner!!
We had an great lunch at the Tin Palace. Earls is consistent. Before and after COVID restrictions and shut downs their food, atmosphere, and service has remained excellent. My co-worker and I are similar in that we have our go-to meals we enjoy. It is comforting for me that after everything we’ve all been through, I can count on my chicken Caesar with pan bread. This may seem small but for me it’s significant. Everything was great, the service, the atmosphere, and the food were all excellent.
Hi JoJo, Thank you so much for your kind words. We are so pleased to hear that you have enjoyed your experiences dining with us. We absolutely agree that you cannot go wrong with the chicken caesar salad! Thank you and hope to see you again!
their alfredo fettuccine was hard, wasn’t cooked long enough but other than that it was good!
Our waitress was awesome!!
Hello, Thank you for leaving a review. We appreciate your support. We are so glad that you enjoyed your service!
Food at earls is always on point, service was disorganized . Stampede things most likely.
No happy hour and wasn’t aware.
Hi there, My name is Amanda Grover and I am the lunch manager at Earls Tin Palace. I am so sorry that our happy hour times were not properly communicated to you during your last visit. I would appreciate the chance to speak with you about how we can earn back your patronage. At your convenience I can be reached at email@example.com Thank you!
Stampede pre rodeo
Thank you for the review! If there was anything we could have done differently to make your experience better we would love to hear about it! Please contact firstname.lastname@example.org to discuss further! Thanks.
Great service! So happy to be dining out again after months of takeout!
Thank you so much for the incredible review! We are so happy you enjoyed yourself! Looking forward to hosting you again soon!
I don’t like that you have to pay for parking to dine at earls. Very expensive parking!!
Hi Lola, Thank you for sharing your feedback, I understand your frustrations. Unfortunately, the parking lot located beside our building is not controlled by us and is separate to our restaurant. Ultimately, there are not a whole lot of alternative solutions as we are a downtown location. There is free street parking up the road from us if you'd like to try that next time! If there is anything that I can help you with, please feel free to reach out to me directly at email@example.com
You can order delivery directly from Earls Kitchen + Bar - Calgary Tin Palace using the Order Online button. Earls Kitchen + Bar - Calgary Tin Palace also offers takeaway which you can order by calling the restaurant at (403) 228-4141.
Earls Kitchen + Bar - Calgary Tin Palace is rated 4.4 stars by 276 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.