Earls Kitchen + Bar - Richmond

4.2
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366 reviews
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CAN$30 and under
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Contemporary American

Top tags:

Casual
Earls Kitchen + Bar is a globally inspired restaurant focused on using the freshest ingredients and making our food and drinks from scratch. We believe in using the best proteins and produce that is locally sourced and thinking consciously about how the product is produced, raised and grown.
What 366 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
Food
4.2
Service
4.1
Ambience
4.0
Value
Noise · Moderate
85% of people would recommend it to a friend
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C
vipChristina
Vancouver
19 reviews
Dined 2 days ago
Overall4Food5Service5Ambience4

Lunch was great
Our server was exceptional!!!!!

We were all very cold and had to wear our coats though

RB
RobbieB
1 review
Dined 5 days ago
Overall1Food4Service1Ambience3

Service was so slow due to the fact there was only 1 server for our area and food came out very slow. Notice that delivery good was more important than customers sitting inside restaurant

OT
OpenTable Diner
Vancouver
2 reviews
Dined 6 days ago
Overall4Food4Service4Ambience4

Too many people NOT STAYING IN THEIR SEATS

HJ
HappyJ
1 review
Dined on October 12, 2020
Overall5Food5Service5Ambience5

I am very pleased with the improvement! I have returned to this location only because of the changes and improvements made and would definitely return and recommend to others!

SD
ShannonD
Los Angeles
1 review
Dined on October 11, 2020
Overall2Food2Service4Ambience5

Been going to this location for over 20 years. Noticed during COVID they are more focused on take out orders than dine in customers. Long waits for food, waitress barely comes back and forgets to bring requested items. Also noticed, that portions are significantly smaller and some people's food was piping hot while others was cold.

OT
OpenTable Diner
Vancouver
1 review
Dined on October 8, 2020
Overall5Food5Service5Ambience5

Our server Allana was great. She w is friendly and always smiling. We will definitely be back and will ask to be seated in her section!

OT
OpenTable Diner
Vancouver
3 reviews
Dined on October 4, 2020
Overall5Food5Service5Ambience5

Happy hour menu is very tasty

m
mmyvr
1 review
Dined on October 3, 2020
Overall3Food4Service1Ambience1

Service needs to be better.

We shouldn't have to put plates and glassware on nearby tables to clear our table.

A
Almira
1 review
Dined on September 30, 2020
Overall5Food5Service5Ambience5

we enjoyed Earls Richmond and it is our go to place for business meeting

the food is excellent for sharing

the attentive staff are compared to none

we felt safe as well

GS
GkSA
San Francisco
1 review
Dined on September 29, 2020
Overall4Food4Service4Ambience4

Happy hour menu needs a little work. Sliders aren't on there anymore

BM
ByronM
1 review
Dined on September 27, 2020
Overall4Food4Service5Ambience5

Just like the Earls back home.
Good food.
Good value.
Friendly, helpful staff.
Enjoy!

BG
BenjaminG
1 review
Dined on September 27, 2020
Overall5Food5Service5Ambience5

My experience was great all around. I really appreciate being able to do things from the comfort of my phone and the way I was updated about my reservation via email and text. Excellent job, it was my Mom’s birthday and we all had such a great time. Thank you.

S
Samang
Vancouver
3 reviews
Dined on September 26, 2020
Overall5Food4Service5Ambience4

Always a good experience at Earls Richmond Happy Hour with friends!!

GT
GordT
Vancouver
1 review
Dined on September 26, 2020
Overall4Food4Service3Ambience3

Food presentation was average, and service a bit slow. A lot of take outs, and It appears that the take outs have preference over the in house patrons. Maybe a bit short on staff, so hence the slow service. Food was prepared very well and both plates were very good. Will go back again.

J
Jyoti
1 review
Dined on September 26, 2020
Overall5Food5Service5Ambience5

Happy Hour has great food and drink options at a great price.

MK
ManKan
1 review
Dined on September 21, 2020
Overall4Food3Service4Ambience2

It's hard to leave reviews regarding ambiance considering that we came for dinner on a Monday night, during Covid. Food was as expected, service was pretty quick. Over all it was a good time. Friendly servers too!

HC
HollyC
1 review
Dined on September 15, 2020
Overall5Food5Service5Ambience5

Living in Richmond, it is a convenient location West Coast cuisine. We were cheerfully greeted by the manager and hostess and they were able to seat us earlier than pre-booked. The waiter was friendly and provided excellent service with checking in three times and keeping the water pitcher full. The food of Caesar salad and burgers is consistently yummy. We were overall pleased with our dining experience at Earl's during the viral pandemic.

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Hello Holly! Thank you for the great 5 star review! I am so glad that you enjoyed your visit at our location! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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L
Lowanna
1 review
Dined on September 15, 2020
Overall3Food3Service4Ambience3

I was disappointed that the only potato choice was either fries or mashed. Would have preferred to have a baked potato instead, however the mashed potatoes were tasty. Steak was med-rare, but somewhat tough. Perhaps if I asked for medium it would have been more tender. Service was attentive.

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Hello Lowanna! I am sorry that you were not completely satisfied with your recent visit to our location! We do offer a warm potato salad that comes with bacon and chives which some people compare to a baked potato style of side. I am so sorry that you were not informed of this option. Please feel free to email me at jyotish.khanna@earls.ca if you have any more questions or concerns about your visit. Thanks, Jyotish Khanna, General Manager.

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S
Shirley
Vancouver
11 reviews
Dined on September 15, 2020
Overall5Food5Service5Ambience4

My Grandson had the steak and frites and said they were great. I had fettuccine Alfredo with chicken. There was hardly any sauce on the pasta making it very dry and pretty much tasteless. The chicken was good.

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Hello Shirley! Thank you for the great 5 star review. We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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EH
EmmaH
Vancouver
8 reviews
Dined on September 12, 2020
Overall5Food5Service5Ambience4

Weekly visit. Good every time. Very good value for money. Easy going, unpretentious establishment.

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Thank you for the great 5 star review Emma! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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KK
KarenK
Vancouver
6 reviews
Dined on September 12, 2020
Overall5Food5Service5Ambience5

Everything was perfect except one thing. We ordered NY cheese cake and caramel sundae for dessert to end our nice meal. The cheesecake was great but the sundae.... um. I think they pre-made it and kept it in the freezer. The maraschino cherry on top of the sundae was frozen and the whipped cream was solid brick. It was so hard!! The ice cream itself tasted good though. If you could just decorate the sundae with fresh whipped cream, it would have been much nicer. Other than that, everything was great!!

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Hello Karen, thank you for the wonderful 5 star review! I am very sorry about your sundae not coming out the way you had anticipated! Please feel free to reach me at jyotish.khanna@earls.ca and we can discuss a desert on the house during your next visit! Thanks, Jyotish Khanna, General Manager.

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N
Noote
Vancouver
1 review
Dined on September 12, 2020
Overall2Food1Service3Ambience3

We are regulars of a few years to Earls, one of our favourite places. However, the food this time was completely off. The fries were cold and even the replacement fries (that came out of nowhere 2 mins later) were still lukewarm and not crisp. Did you change the oil? The pizza was also lukewarm - the replacement was piping hot as it should be. The dip - the chips were lime flavoured - never remember them being like that - they were awful. We go nearly every week for happy hour and the odd time for dinner, but I'm afraid I won't be returning for a while. During these times we can only afford happy hour and we want to support the industry, specifically Earls. Huge disappointment - I'm hoping this is a one-off.

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Hello Noote. I am so sorry to hear that your experience with us was not satisfactory. In times like these we completely understand the frustration of dining out and not enjoying your experience. Please feel free to email me at jyotish.khanna@earls.ca at whatever time is convenient for you to discuss your experience in further detail and schedule a make up visit. Thank you, Jyotish Khanna, General Manager.

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OT
OpenTable Diner
Vancouver
4 reviews
Dined on September 10, 2020
Overall5Food5Service5Ambience5

Very good Covid practices, we felt very comfortable. Loved that I could book the patio on the reservation.

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Thank you for the great 5 star review! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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MM
MarissaM
1 review
Dined on August 30, 2020
Overall5Food5Service5Ambience5

My server was Tiffany N. She was warm, welcoming and above all attentive. She was always there when we needed her for water/cutely, etc. From the moment I walked in and was sat by the hosts, to the delivery of the food, my experience was great. The manager also I touched base with us, which was so kind of her. Thank you Earls Richmond! Will be back soon!

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi Marissa, Thank you for such a great review! Tiffany is a rockstar and we will pass on the message! We look forward to hosting you again! - Franco, Night Manager

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LG
LisaG
1 review
Dined on August 29, 2020
Overall5Food5Service5Ambience4

Went for our 7th wedding anniversary and was surprised with a free meal. For was great and service was excellent. Thank you Cathy ❤️

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi Lisa, Thank you for such a great review! Im so glad you could celebrate such an amazing experience at our restaurant! We will pass on the message and look forward to seeing you again! - Franco, Night Manager

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k
kimc
1 review
Dined on August 28, 2020
Overall2Food2Service1Ambience1

My reservation wasn’t honoured. Even with proof of open table reservation they did not seat us on the patio and sat us 25 mins into our reservation. The service was terrible. Waitress was young and mindless. Food was fine, but did not get what we wanted.

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi Kim, I am so incredibly sorry about what you experienced. I would love the opportunity to chat with you over the phone at your earliest convenience. Feel free to email me at Franco.castillo@earls.ca as I would love to continue this conversation in greater detail. -Franco, Night Manager

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W
Wendyk
1 review
Dined on August 27, 2020
Overall2Food2Service1Ambience4

I’d rather not say much as sevice was not good and both our meals not great at all

LD
LeniD
Vancouver
4 reviews
Dined on August 26, 2020
Overall5Food5Service5Ambience5

They were great. I have been a long time fan of Earls and they have remained consistent. Drink specials are great too.

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi, Thank you so much for the consistent support especially during these unprecedented times! I am also a huge fan of our happy hour drinks! We look forward to hosting you again! - Franco, Night Manager

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AN
AN1277
Vancouver
1 review
Dined on August 25, 2020
Overall4Food4Service4Ambience4

Happy Hour is my favourite. Enjoy its BC wines with 50% off on Tuesdays.

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi, Our wine Tuesday is awesome and im so glad you love it! We look forward to hosting you again! -Franco, Night Manager

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R
Rockvillesampler
Vancouver
6 reviews
Dined on August 25, 2020
Overall4Food4Service3Ambience3

Simply put - everything was fine.

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi, Thank you for such a great review! If there is anything we could do to maximize your experience I would love to chat further! Franco.castillo@earls.ca -Franco, Night Manager

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P
Patricia
1 review
Dined on August 25, 2020
Overall4Food4Service5Ambience4

Felt a bit uncomfortable because initial table we sat in had too much sun exposure. Moved to a better table.Review would have been 5 stars with higher hedges to block parking lot, and flowers or something blooming in the patio

RK
RaveenaK
Vancouver
2 reviews
Dined on August 24, 2020
Overall3Food4Service2Ambience3

Server wasn’t as friendly. She took a long time to serve us and check up on us. Didn’t seem too genuine.

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi Raveena, Im sorry to hear that your experience was anything less than perfect. I would love the opportunity to chat with you over the phone at your earliest convenience. Feel free to email me at Franco.castillo@earls.ca as I would love to continue this conversation in greater detail. -Franco, Night Manager

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B
Bruce
1 review
Dined on August 24, 2020
Overall5Food5Service5Ambience5

We ended up on the Patio, they then offered us our meals for free, just for coming in. Very gracious and appreciated. We will be back.

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi Bruce, Thank you for such a great review and we look forward to having you back! -Franco, Night Manager

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OT
OpenTable Diner
1 review
Dined on August 23, 2020
Overall5Food5Service5Ambience5

Have been coming to Earls Richmond for some time now, consistently great food and service, always reliable for a good time!

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Thank you for the great 5 star review! We are so glad that we have become a staple in your dining experience! We're excited to host you again soon! Jyotish Khanna, General Manager.

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ES
EktaS
1 review
Dined on August 23, 2020
Overall5Food5Service5Ambience4

Highly recommended especially garlic fries, spinach dip and buffalo cauliflower!

Earls Kitchen + Bar - Richmond
Responded on September 8, 2020

Hi, Thank you for such a great review! Our appetizers are amazing! We look forward to having you back! -Franco, Night Manager

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k
karenb
1 review
Dined on August 23, 2020
Overall5Food5Service5Ambience5

We will ll definitely return. It was a great brunch!

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Thank you for the great 5 star review Karen! We look forward to hosting you for brunch again soon! Jyotish Khanna, General Manager.

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BT
vipBT100
Seattle
9 reviews
Dined on August 22, 2020
Overall5Food5Service5Ambience5

Came here for my daughters birthday - service was great - Thanks Rylan!

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Thank you for the 5 star review! We are so excited that you chose us to celebrate your daughters birthday with. I will personally let Rylan know that you were happy with his service! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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OT
OpenTable Diner
Vancouver
1 review
Dined on August 21, 2020
Overall5Food5Service5Ambience5

We had a wonderful dinner for our 5th year anniversary thank you you the food was amazing and our server dylan was outstanding

Earls Kitchen + Bar - Richmond
Responded 3 days ago

Thank you for the 5 star review, and thank you for choosing us to celebrate your 5 year anniversary with! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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S
Silver357spoon
1 review
Dined on August 20, 2020
Overall5Food5Service5Ambience5

Love earls! Delicious food. Great menu. Friendly staff and awesome prices.

Earls Kitchen + Bar - Richmond
Responded on August 24, 2020

Thank you for the great 5 star review! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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DJ
DJ83
Vancouver
1 review
Dined on August 20, 2020
Overall5Food5Service5Ambience5

The food is great with lots of variety. But the reason I’ve logged on specifically to write a review from my experience (even though it was over a week ago) is to announce my appreciation and gratitude for server Terry’s service.
I had requested to sit in her section upon seeing that she was working and once again, she elevated our dining experience.

FAQs

Earls Kitchen + Bar - Richmond offers takeout which you can order by calling the restaurant at (604) 303-9702.

Earls Kitchen + Bar - Richmond is rated 4.2 stars by 366 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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