Earls Kitchen + Bar - Richmond

4.2
384 reviews
CAN$30 and under
Contemporary American

Top tags:

Casual
Earls Kitchen + Bar is a globally inspired restaurant focused on using the freshest ingredients and making our food and drinks from scratch. We believe in using the best proteins and produce that is locally sourced and thinking consciously about how the product is produced, raised and grown.
What 384 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
Food
4.2
Service
4.1
Ambience
4.0
Value
Noise · Moderate
86% of people would recommend it to a friend
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JT
JessicaT
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

My husband & I never go on dates anymore since we had our daughter, we order the steak it was bloody amazing!

E
Earlslover
Vancouver
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

My family and I had the BEST service by Kayla. She is so efficient and on top of it. Food was amazing as well.
Thank you

JC
JoyC
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

Food delicious and happy hour excellent. Great protocol in place.

J
Jimmy
Vancouver
3 reviews
Dined 7 days ago
Overall5Food5Service5Ambience4

Friendly service. All dishes came out quickly and at the same time.

s
stepheni
1 review
Dined on November 25, 2020
Overall5Food5Service5Ambience5

Wednesday wings n beer became a weekly ritual at earls , thanks

LC
LenieC
Vancouver
2 reviews
Dined on November 22, 2020
Overall5Food5Service5Ambience5

One of my favourite place to dine in. Good food and service.

MV
MerlioninVancouver
Vancouver
3 reviews
Dined on November 21, 2020
Overall4Food4Service5Ambience4

The overall experience was great. The service was impeccable and the server was friendly and knowledgeable. Food was great. Will go again.

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Thank you for the excellent review Varghese! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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C
Chantal
Las Vegas
2 reviews
Dined on November 21, 2020
Overall4Food4Service3Ambience4

I will start by saying that we are regulars at Earls, we visit every few weeks consistently and overall have always been happy with the food and service, hence always returning.
We were the last people in your restaurant prior to cutting down for Covid and were one of the first groups back when the doors re-opened. We are often one of a few tables in the restaurant but as mentioned, we return because we enjoy the food.

This past visit I ordered the steak and frites for my son and poke bowl for myself. When the food came, he was brought the steak with mash and asparagus. I confirmed with our waiter what I ordered and he looked into it and agreed that we did in fact order the steak and frites, not the steak entree meal which is more expensive.

Due to time as we have to leave for hockey, I told him that we were okay with keeping the meal given to us.
I then asked if we could order a side of fries as that is what my son was craving (hence ordering the steak and frites).

When it was time to pay the bill, we were charged for the more expensive meal, the meal we did not order, and were also charged for the fries.

As a regular customer, I don’t think this is right. The server agreed that he punched in the steak and frites and agreed that we did in fact order it. I also think that the small side of fries could have been complimentary as it was the kitchens mistake, not ours.

As stated, we are there consistently every few weeks, sometimes twice in week and return as we generally enjoy the food and service.

This last experience was very disappointing

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Hello Chantal. I am so sorry that your recent experience with us was not satisfactory. Customers like you are who keep us going, and I would love to offer you a makeup experience. Please email me at jyotish.khanna@earls.ca at whatever time is convenient for you. Thanks, Jyotish Khanna, General Manager.

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JO
JocelynO
Vancouver
1 review
Dined on November 20, 2020
Overall4Food3Service5Ambience5

Some of the food that we ordered was salty. But the service was excellent.

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Thank you for the great review Jocelyn! I am sorry that your experience was not perfect, but I am very glad that you enjoyed your service. We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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KW
KennethW
1 review
Dined on November 20, 2020
Overall3Food4Service2Ambience5

We are encourage to eat at testaurants because the situation can be controlled expertly better than hosting at a home. So the waiter leans over the table to set our plates down and talks openly with his face ditectly above thr food we are about to eat. Then he handles everything on the table including pouring water still talking as if a mask kills covid. Shut up and wear gloves. Ill never go there again, until the pandemic is over. I can do better in my own home.

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Hello Kenneth. I am so sorry that your visit with us was not satisfactory. We value our customers reviews and want you to feel as safe as possible when dining with us. Please feel free to email me at jyotish.khanna@earls.ca to discuss your visit further. Thanks, Jyotish Khanna, General Manager.

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M
Montana
1 review
Dined on November 14, 2020
Overall5Food5Service5Ambience4

our waiter was awesome !! the food came really fast and was super tasty

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Thank you for the great 5 star review Montana! I am so glad that you enjoyed your recent visit to our location! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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CM
CristhianM
1 review
Dined on November 13, 2020
Overall5Food5Service5Ambience5

A great place to have a good meal. Friendly staff and good atmosphere.

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Thank you for the great 5 star review Cristhian! I am so glad that you enjoyed your recent visit with us! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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AM
AngryMuppet
1 review
Dined on November 10, 2020
Overall4Food5Service4Ambience4

Great steak. Cooked to perfection. Calamari app was to die for. Overall great dinner out. Clean and safe... polite and friendly.
I was asked when I reserved if there was a special occasion and I noted that it was my birthday... no mention or acknowledgment, so I’m not sure why they asked?? Lol

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Thank you for the great review! I am so sorry that your server never recognized it was your birthday. Unfortunately we do not offer free birthday deserts anymore, but we still offer a large selection of deserts that we can add a candle to. Thanks, Jyotish Khanna, General Manager.

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SJ
SJPa
Edmonton
1 review
Dined on November 9, 2020
Overall5Food5Service5Ambience5

Server was excellent! Knowledgeable and gave great suggestions. Food was great

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Thank you for the great 5 star review! I am so glad to see that you enjoyed your visit to our location! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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t
ttrr
1 review
Dined on November 7, 2020
Overall3Food4Service3Ambience3

Social distancing, we were placed too close to other people. Also, those people had way too much alcohol and kept staring at my wife and making her very uncomfortable.

Also, there were no barriers in place for COVID restrictions. there should be plexiglass in place as other restaurants have.

Earls Kitchen + Bar - Richmond
Responded on November 23, 2020

Hello. I am so sorry that your recent visit with us was not perfect. We value our customers reviews and want you to feel as safe as possible when dining with us. Please feel free to email me at jyotish.khanna@earls.ca to discuss your visit further. Jyotish Khanna, General Manager.

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MD
MaricellaD
1 review
Dined on November 7, 2020
Overall5Food5Service5Ambience5

Great food and great service! Tables were well speed apart. Would recommend!

Earls Kitchen + Bar - Richmond
Responded on November 16, 2020

Thank you for the excellent 5 star review Maricella! We appreciate the feedback! We look forward to hosting you again soon! -Jyotish Khanna, General Manager.

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G
Geetwo
1 review
Dined on October 30, 2020
Overall5Food5Service5Ambience5

Thanks for the professional service, went there so much time with my boyfriend and we love it

Earls Kitchen + Bar - Richmond
Responded on November 4, 2020

Thank you for the amazing 5 star review! I am so pleased that Earls Richmond has become a go to spot for the two of you! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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AB
AmanpreetB
Vancouver
1 review
Dined on October 28, 2020
Overall3Food2Service2Ambience3

We go to restaurant to enjoy the food but this time the experience was not that good, the Asparagus we were given, was very dried like yellow straw color, first we tried to eat unwillingly but we could not even cut with the knife, then we requested to please change it then the Manager came he replaced it, he was good though.
My point is if you know this item is very old and expired why you try to give to the customer?

Earls Kitchen + Bar - Richmond
Responded on November 4, 2020

Hello Amanpreet. I am so sorry that you were disappointed with your recent experience at our location! Please feel free to email me at jyotish.khanna@earls.ca if you would like to discuss your visit in further detail. Thanks, Jyotish Khanna, General Manager.

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C
vipChristina
Vancouver
21 reviews
Dined on October 21, 2020
Overall4Food5Service5Ambience4

Lunch was great
Our server was exceptional!!!!!

We were all very cold and had to wear our coats though

Earls Kitchen + Bar - Richmond
Responded on November 4, 2020

Thank you for the great review Christina! I am so glad that you enjoyed your visit with us! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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RB
RobbieB
1 review
Dined on October 17, 2020
Overall1Food4Service1Ambience3

Service was so slow due to the fact there was only 1 server for our area and food came out very slow. Notice that delivery good was more important than customers sitting inside restaurant

Earls Kitchen + Bar - Richmond
Responded on November 4, 2020

Hello Robbie. I am so sorry that the level of service you received during your last visit was not perfect. Please feel free to email me at jyotish.khanna@earls.ca to discuss your visit in further detail. Thanks, Jyotish Khanna, General Manager.

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OT
OpenTable Diner
Vancouver
2 reviews
Dined on October 16, 2020
Overall4Food4Service4Ambience4

Too many people NOT STAYING IN THEIR SEATS

Earls Kitchen + Bar - Richmond
Responded on November 3, 2020

Hi there, I am so sorry that you were not pleased with this aspect of your dining experience. Taking precautions towards Covid-19 is a top priority for us. Please feel free to email me at jyotish.khanna@earls.ca if you would like to discuss your visit with me in further detail. Thanks, Jyotish Khanna, General Manager.

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HJ
HappyJ
1 review
Dined on October 12, 2020
Overall5Food5Service5Ambience5

I am very pleased with the improvement! I have returned to this location only because of the changes and improvements made and would definitely return and recommend to others!

Earls Kitchen + Bar - Richmond
Responded on November 3, 2020

Thank you for such a wonderful review! I am so pleased to hear that you enjoyed your most recent experience to our location! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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SD
ShannonD
Los Angeles
1 review
Dined on October 11, 2020
Overall2Food2Service4Ambience5

Been going to this location for over 20 years. Noticed during COVID they are more focused on take out orders than dine in customers. Long waits for food, waitress barely comes back and forgets to bring requested items. Also noticed, that portions are significantly smaller and some people's food was piping hot while others was cold.

Earls Kitchen + Bar - Richmond
Responded on November 2, 2020

Hello Shannon. I am so sorry that your last experience with us was less than perfect. Please feel free to email jyotish.khanna@earls.ca if you would like to discuss your visit in more detail. Thanks, Jyotish Khanna, General Manager.

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OT
OpenTable Diner
Vancouver
1 review
Dined on October 8, 2020
Overall5Food5Service5Ambience5

Our server Allana was great. She w is friendly and always smiling. We will definitely be back and will ask to be seated in her section!

Earls Kitchen + Bar - Richmond
Responded on November 3, 2020

Thank you for the great 5 star review! I will pass your wonderful message along to Alanna. We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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OT
OpenTable Diner
Vancouver
3 reviews
Dined on October 4, 2020
Overall5Food5Service5Ambience5

Happy hour menu is very tasty

Earls Kitchen + Bar - Richmond
Responded on November 2, 2020

Thank you for the great 5 star review! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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m
mmyvr
1 review
Dined on October 3, 2020
Overall3Food4Service1Ambience1

Service needs to be better.

We shouldn't have to put plates and glassware on nearby tables to clear our table.

Earls Kitchen + Bar - Richmond
Responded on November 2, 2020

Hello there, I am so sorry that the level of service you received was not satisfactory. Please feel free to email me at jyotish.khanna@earls.ca to discuss your visit in further detail. Thanks, Jyotish Khanna, General Manager.

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A
Almira
1 review
Dined on September 30, 2020
Overall5Food5Service5Ambience5

we enjoyed Earls Richmond and it is our go to place for business meeting

the food is excellent for sharing

the attentive staff are compared to none

we felt safe as well

Earls Kitchen + Bar - Richmond
Responded on November 2, 2020

Thank you for the great 5 star review Almira! I am so glad that you enjoyed your experience with us! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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GS
GkSA
San Francisco
1 review
Dined on September 29, 2020
Overall4Food4Service4Ambience4

Happy hour menu needs a little work. Sliders aren't on there anymore

Earls Kitchen + Bar - Richmond
Responded on November 3, 2020

Thank you for the great review. I am very sorry that you were not completely satisfied with the most recent version of our Happy Hour menu. Please feel free to email me at jyotish.khanna@earls.ca if you would like to discuss your visit in further detail. We hope you choose to dine with us again in the near future. Thanks, Jyotish Khanna, General Manager.

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BM
ByronM
1 review
Dined on September 27, 2020
Overall4Food4Service5Ambience5

Just like the Earls back home.
Good food.
Good value.
Friendly, helpful staff.
Enjoy!

Earls Kitchen + Bar - Richmond
Responded on November 3, 2020

Thank you for the great review Byron! I am so pleased to hear that you enjoyed your visit to our location and it made you feel at home! We hope you choose to dine with us again in the future. Thanks, Jyotish Khanna, General Manager.

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BG
BenjaminG
1 review
Dined on September 27, 2020
Overall5Food5Service5Ambience5

My experience was great all around. I really appreciate being able to do things from the comfort of my phone and the way I was updated about my reservation via email and text. Excellent job, it was my Mom’s birthday and we all had such a great time. Thank you.

Earls Kitchen + Bar - Richmond
Responded on November 2, 2020

Thank you for the excellent review Benjamin! I am so pleased that you were able to enjoy your moms birthday with us. We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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S
Samang
Vancouver
3 reviews
Dined on September 26, 2020
Overall5Food4Service5Ambience4

Always a good experience at Earls Richmond Happy Hour with friends!!

Earls Kitchen + Bar - Richmond
Responded on November 1, 2020

Thank you for the great 5 star review! I am so happy to see that you enjoyed your visit with us! We look forward to hosting you again soon! Thanks, Jyotish Khanna, General Manager.

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GT
GordT
Vancouver
1 review
Dined on September 26, 2020
Overall4Food4Service3Ambience3

Food presentation was average, and service a bit slow. A lot of take outs, and It appears that the take outs have preference over the in house patrons. Maybe a bit short on staff, so hence the slow service. Food was prepared very well and both plates were very good. Will go back again.

Earls Kitchen + Bar - Richmond
Responded on November 1, 2020

Hello Gord, thank you for the review. I am sorry to see that you were not completely satisfied with your experience with us. Please feel free to email me at jyotish.khanna@earls.ca if you would like to discuss your visit further. Thanks, Jyotish Khanna, General Manager.

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J
Jyoti
1 review
Dined on September 26, 2020
Overall5Food5Service5Ambience5

Happy Hour has great food and drink options at a great price.

Earls Kitchen + Bar - Richmond
Responded on November 2, 2020

Hello Jyoti. Thank you for the great 5 star review! I am so happy that you enjoyed Happy Hour with us! We look forward to hosting you again soon! Jyotish Khanna, General Manager.

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MK
ManKan
1 review
Dined on September 21, 2020
Overall4Food3Service4Ambience2

It's hard to leave reviews regarding ambiance considering that we came for dinner on a Monday night, during Covid. Food was as expected, service was pretty quick. Over all it was a good time. Friendly servers too!

Earls Kitchen + Bar - Richmond
Responded on October 31, 2020

Thank you for the great review ManKan! I am pleased to see that you enjoyed your time with us. We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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HC
HollyC
1 review
Dined on September 15, 2020
Overall5Food5Service5Ambience5

Living in Richmond, it is a convenient location West Coast cuisine. We were cheerfully greeted by the manager and hostess and they were able to seat us earlier than pre-booked. The waiter was friendly and provided excellent service with checking in three times and keeping the water pitcher full. The food of Caesar salad and burgers is consistently yummy. We were overall pleased with our dining experience at Earl's during the viral pandemic.

Earls Kitchen + Bar - Richmond
Responded on October 20, 2020

Hello Holly! Thank you for the great 5 star review! I am so glad that you enjoyed your visit at our location! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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L
Lowanna
1 review
Dined on September 15, 2020
Overall3Food3Service4Ambience3

I was disappointed that the only potato choice was either fries or mashed. Would have preferred to have a baked potato instead, however the mashed potatoes were tasty. Steak was med-rare, but somewhat tough. Perhaps if I asked for medium it would have been more tender. Service was attentive.

Earls Kitchen + Bar - Richmond
Responded on October 20, 2020

Hello Lowanna! I am sorry that you were not completely satisfied with your recent visit to our location! We do offer a warm potato salad that comes with bacon and chives which some people compare to a baked potato style of side. I am so sorry that you were not informed of this option. Please feel free to email me at jyotish.khanna@earls.ca if you have any more questions or concerns about your visit. Thanks, Jyotish Khanna, General Manager.

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S
Shirley
Vancouver
11 reviews
Dined on September 15, 2020
Overall5Food5Service5Ambience4

My Grandson had the steak and frites and said they were great. I had fettuccine Alfredo with chicken. There was hardly any sauce on the pasta making it very dry and pretty much tasteless. The chicken was good.

Earls Kitchen + Bar - Richmond
Responded on October 20, 2020

Hello Shirley! Thank you for the great 5 star review. We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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EH
vipEmmaH
Vancouver
9 reviews
Dined on September 12, 2020
Overall5Food5Service5Ambience4

Weekly visit. Good every time. Very good value for money. Easy going, unpretentious establishment.

Earls Kitchen + Bar - Richmond
Responded on October 20, 2020

Thank you for the great 5 star review Emma! We hope you choose to dine with us again soon! Jyotish Khanna, General Manager.

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KK
KarenK
Vancouver
6 reviews
Dined on September 12, 2020
Overall5Food5Service5Ambience5

Everything was perfect except one thing. We ordered NY cheese cake and caramel sundae for dessert to end our nice meal. The cheesecake was great but the sundae.... um. I think they pre-made it and kept it in the freezer. The maraschino cherry on top of the sundae was frozen and the whipped cream was solid brick. It was so hard!! The ice cream itself tasted good though. If you could just decorate the sundae with fresh whipped cream, it would have been much nicer. Other than that, everything was great!!

Earls Kitchen + Bar - Richmond
Responded on October 20, 2020

Hello Karen, thank you for the wonderful 5 star review! I am very sorry about your sundae not coming out the way you had anticipated! Please feel free to reach me at jyotish.khanna@earls.ca and we can discuss a desert on the house during your next visit! Thanks, Jyotish Khanna, General Manager.

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N
Noote
Vancouver
1 review
Dined on September 12, 2020
Overall2Food1Service3Ambience3

We are regulars of a few years to Earls, one of our favourite places. However, the food this time was completely off. The fries were cold and even the replacement fries (that came out of nowhere 2 mins later) were still lukewarm and not crisp. Did you change the oil? The pizza was also lukewarm - the replacement was piping hot as it should be. The dip - the chips were lime flavoured - never remember them being like that - they were awful. We go nearly every week for happy hour and the odd time for dinner, but I'm afraid I won't be returning for a while. During these times we can only afford happy hour and we want to support the industry, specifically Earls. Huge disappointment - I'm hoping this is a one-off.

Earls Kitchen + Bar - Richmond
Responded on October 20, 2020

Hello Noote. I am so sorry to hear that your experience with us was not satisfactory. In times like these we completely understand the frustration of dining out and not enjoying your experience. Please feel free to email me at jyotish.khanna@earls.ca at whatever time is convenient for you to discuss your experience in further detail and schedule a make up visit. Thank you, Jyotish Khanna, General Manager.

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FAQs

Earls Kitchen + Bar - Richmond does offer delivery in partnership with Skip The Dishes. Earls Kitchen + Bar - Richmond also offers takeout which you can order by calling the restaurant at (604) 303-9702.

Earls Kitchen + Bar - Richmond is rated 4.2 stars by 384 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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