Earls Kitchen + Bar - Test Kitchen - Vancouver

Earls Kitchen + Bar - Test Kitchen - Vancouver reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Steve

   London11 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Quite a few items missing from the menu having ran out. Very dark in there and strugglesd to see what I was eating. Food was ok.
   

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2. B

   Barbara

   Vancouver14 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A vibrant atmosphere, great service. We tried a couple of the test menu items. Lemon meringue to die for!
   

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3. L

   Lynn

   Vancouver16 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earls staff were professional and had a table we really liked so we could watch the hockey game. Great service and food!
   

   Earls Kitchen + Bar - Test Kitchen - VancouverResponded 6 days ago

   Dear Lynn, Thank you for your 5-star review! We’re so glad to hear that you enjoyed the table and could catch the hockey game while enjoying great service and food. It’s wonderful to know that our team helped create such a positive experience for you. We look forward to welcoming you back soon for another great visit! Best regards and yours truly, Amir Farhadpor Guest Experience Manager
   

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4. R

   Raman

   Vancouver1 review

   2.0

   Dined on May 12, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food was good! However, service was not good. We had 4 different servers because it was so busy. There was no follow up or no last call for happy hour. Then we waited for 30 mins just to get our bills. Food was good but service was not.
   

   Earls Kitchen + Bar - Test Kitchen - VancouverResponded 6 days ago

   Hi Raman, Thank you for sharing your feedback. I’m glad to hear the food was enjoyable, but I’m truly sorry the service fell short. Being served by multiple team members, missing a last call, and waiting an extended time for your bill is not acceptable and does not reflect the standard we strive for. I’ll be addressing this directly with the team to ensure your experience is taken seriously and that we reinforce the importance of timely, attentive service. Thank you again for bringing this to my attention. I hope we’ll have the opportunity to welcome you back and deliver the experience you rightfully expected. Please send me an email at taylor.kirkland@earls.ca so we can make this right for you. Best Regards, Taylor Kirkland Guest Experience Manager
   

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5. B

   Bev

   Vancouver29 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Loved the table. Nice quiet corner. Food was good. I had the salmon, this dish needs a little something. Fish was excellent but rice plain and only one veg, overly salted. Perhaps a nice fruit salsa and another veg to brighten the plate. We were forgotten a little too long at the end of service. But overall good.
   

   Earls Kitchen + Bar - Test Kitchen - VancouverResponded 6 days ago

   Dear Bev, Thank you for your thoughtful 4-star review. We’re glad to hear you enjoyed the table and your overall experience. I appreciate your feedback regarding the salmon dish, and we will certainly take your suggestions into consideration to enhance the flavors. I’m also sorry to hear that there was a delay in service at the end of your visit. We strive to provide attentive service, and your comments will help us improve. Please feel free to reach out to me directly for any future bookings, and we’d love to have you back for a perfect 5-star experience. Best regards and yours truly, Amir Farhadpor Guest Experience Manager amir.farhadpor@earls.ca 778-680-5007
   

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6. R

   Ronald

   Vancouver2 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a wonderful Mother's Day brunch. Earls is very accommodating for people with disabilities. ❤️
   

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7. S

   Sylvia

   Toronto3 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We celebrated family birthdays at a recent dinner and found Earls to be the perfect place. Something for everyone on the menu. Service was attentive and the food delicious. Birthday treats at the end of the meal were a lovely surprise.
   

   Earls Kitchen + Bar - Test Kitchen - VancouverResponded 1 day ago

   Dear Sylvia, Thank you so much for your wonderful 5 star review! We’re so happy to hear that Earls was the perfect place to celebrate your family birthdays. It’s great to know that Ryan provided exceptional service and we’ll be sure to pass along your compliments to him. We’re also thrilled that you enjoyed the birthday treats; we love making special moments even more memorable. We look forward to welcoming you back soon! Best regards and yours truly, Amir Farhadpor Guest Experience Manager
   

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8. J

   Jennifer

   Vancouver5 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Was great. A definite improvement since the last experience! Love the booths on the right hand side of the lounge.
   

   Earls Kitchen + Bar - Test Kitchen - VancouverResponded on May 5, 2025

   Dear Jennifer, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience and that you noticed an improvement since your last visit. It’s also great to hear that you love the booths on the right-hand side of the lounge! We’re always looking for ways to enhance our guests’ experiences, and your feedback means a lot to us. We look forward to welcoming you back soon! Best regards and yours truly, Amir Farhadpor Guest Experience Manager
   

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9. S

   Sandra

   Vancouver1 review

   4.0

   Dined on May 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were not aware that you cannot get the happy hour items or prices in the dining room. This should be properly advertised.
   

   Earls Kitchen + Bar - Test Kitchen - VancouverResponded on May 5, 2025

   Dear Sandra, We truly appreciate your feedback and are glad to hear that your server provided amazing service. We apologize for the confusion regarding the Happy Hour items and prices, and we understand your concern. We'll make sure to better advertise this in the future to avoid any confusion. Please feel free to reach out to me for your next booking or if there’s anything I can do to make your next visit a 5-star experience! You can contact me directly at amir.farhadpor@earls.ca or 778-680-5007. Best regards and yours truly, Amir Farhadpor Guest Experience Manager
   

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10. I

    Isabel

    Vancouver3 reviews

    5.0

    Dined on April 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is was our second or third time coming to Earl’s Test Kitchen and it never disappoints! Our server, Abby, was phenomenal - so personable, attentive, and sweet. The food and drinks were amazing and we will definitely be coming back again.
    

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