Earls Kitchen + Bar - Victoria
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Drinks were great and the only meal out of four wasn’t very good. The steak was tough and chewy. It was the sushi and steak combo. Everyone else had a good meal.
We came across a mouse today at the restaurant. Our server acted very professional about the situation. However, it was disappointing that the restaurant didn’t offer anything to make up for the situation other than a report. We went there for a birthday and our experience at the restaurant was very poor.
It is upsetting to experience such an incident like this in a restaurant we usually go to. We are overall very disappointed with the experience. I wouldn’t book from earls from now on.
The steak was cooked to perfection and the buttery mashed potatoes were very good but the asparagus were woody and not nice at all.
The lobster and shrimp ravioli was delicious but for the price the portion was small and not filling. It should be served with a small salad and/or garlic bread.
Our ceasars had a nice blend of flavours and the non-alcoholic lemonade was quite tasty.
I dont know if I would return to Earl's.
Highly recommend this Earl's location. We've been there 4 or 5 times and can say that we've always enjoyed the service and the food. Our experience has been consistently good and we'll go back again.
Hi David, Thank you for the great review, we appreciate you taking the time and can't wait to host you in the future!
I appreciated the waiter we had as it's not easy working under the Covid rules. Food was good and he has the most positive atttitude.
Thank you so much! We love to hear from our guests and I cannot wait to share your comments with your waiter! Christina Hawkshaw Regional Director
We sat outside which was a fun experience so noise was inevitable. The food was delicious and great, friendly servers. I'm definitely going back.
Thank you taking the time to review us, we look forward to hosting you in the future!
Earls location in Victoria BC has amazing staff. Our dinner was excellent and our table server was friendly and constantly checking on our satisfaction. Celebrated our Anniversary in style.
Thank you Rita for your amazing review, we are happy to hear you had an awesome time at Earls Victoria! Hope to see you again soon!
I love Earls Victoria. It's my most frequented spot. My only complaint is that $9.00 for a pint is pretty steep, especially from a local brewery (Phillips). Otherwise, fantastic experience!
Hi Raph, we are excited to hear Earls Victoria is your favourite spot to visit! We love it here too! Can't wait to host you again soon.
Fantastic meal and outstanding service! I will definitely be back :)
Hi Jennifer, thank you for your kind words! We are excited to see you again at Earls Victoria!
Great happy hour options and a good variety of foods and drink options to choose from overall.
Really great service.
Only food complaint would be weak fries, and upgrading to the garlic option isn't worth it here.
A nice atmosphere except the music gets noticeably a lot louder at 5pm, which feels a bit awkward at that early hour especially since the restaurant can only fill itself maybe 50% per current covid-19 restrictions, so there aren't many voices to be heard around the room.
We were so appreciative that you were open. Such a great experience! Thank you for making my birthday!
Thank you so much for the great review, we really appreciate it!
Wait staff were lovely despite the use of surgical masks. Non surgical masks would look and feel much better for your staff.
There was a shard of metal sticking out on the knife and this left a small scratch on the inside of my daughters left hand. Quite by chance the manager stopped by the table so he was able to take it away and he asked if she needed a bandaid which was nice.
The food was really where o gave the least marks. No waitress or manager can be responsible for the food so we didn’t complain. Everything was pretty much overcooked....toast was rock hard and the avocado Benny was missing avocado on 2 orders! It was nice of the manager to bring us 2 orders of avocado.
This was a special birthday event and the first restaurant meal we have had since the middle of March. Pretty disappointing and dismal as far as the food experience. Quite frankly parts of the meal were inedible and left on the plates.
Sorry Earls, expected better!
Hi Elizabeth, I am so sorry to hear of your experience. I would love the opportunity to connect with you about your overall experience and invite you back in for a better one. At your convenience could you please email me your phone number and a convenient time to connect. Thank you for you time, Christina Hawkshaw email@example.com Regional Director
love this place! great food and enjoyable atmosphere
Thank you for the great review, we look forward to seeing you again!
We visited a pandemic reopening day.
Well organized and was following all the guidelines of what to do and not to do.
We enjoyed our time and food was good.
Thank you for taking the time to review us, and for the shout out on our safety procedures! We look forward to seeing you again!
Food and service was excellent as always. The street chicken tacos are my favourite.
Was a lovely breakfast , wonderful service.
Will come back.
Love going to Earls for the great atmosphere, central location, great service, and delicious plant-based menu!
Went out for a birthday. Loved the vibe and the service was amazing!
Waiters great . Very loud. Young crowd . Food is always consistent. Love the salads . Liked the Friday drink specials but should include wines
We had a great date night with ourselves and another couple. Good food, came in good time. Drink menu isn’t as good as it used to be would be my only criticism.
Excellent rice bowls and steak. Server was attentive and not intrusive.
The food was fine as always. The server appeared uninterested which makes the overall experience not very good. Refills on drinks were very delayed. We were trying to get our bill and couldn’t find our server. I had some leftover lunch and asked for it to be packed and she plopped the box on the table and walked away. It was unlike Earls at all. Maybe she was having a bad day?
it was a great expereance. service and food was good
It was busy so the noise level was such that we couldn’t carry a conversation without raising our voices which with a 94 year old at the table was difficult. Our pitcher of water arrived with either Kleenex or paper towel (and quite a bit of it) floating in the container. It wasn’t noticed by the server and we had to request fresh glasses and pitcher. The response was oh dear that’s not good. I would have thought a manager would have stopped by the table to apologize for a blatant oversight but that didn’t happen.
Yes it was Saturday so one could expect noise but it was something that detracted from our evening. I do appreciate the fact that I can make reservations though.
The food and service were excellent!
Thank you for taking the time to review us!
Love the buffalo cauliflower and Tuesday wine night! Always great service!
Delicious food and no Sunday brunch line up! Amazing.
Came to Victoria for an overnight trip. We took advantage of happy hour which had really good choices for drinks and meals. The ahi tuna bowl was really good. Since it was Saturday around 6 there was a lot of college age kids and tourist so it was good to get a reservation earlier in the day. Noise level as expected with that type of crowd which we wanted to be part of. We would recommend this location for anybody out of the area looking for something new like we did.
Meal was great but very noisy table right next to us.
We did not complain but our server was very aware of it & apologized for it.
Pleasant surprise when we weren’t charged for our beverages . Kudos Earls for being aware of customers comfort!
We went for Valentine's Day and Happy Hour and we weren't sure what to expect but we were so pleasantly surprised! My boyfriend had the burger and it was delicious! I tried a couple of things on the Happy Hour Menu and really enjoyed it. Service was fast and ambiance was perfect! We'll definitely be back! I want to try more things on the Happy Hour Menu!
Thank you so much for the great review! We really appreciate you taking the time, and we look forward to seeing you again soon. Christina Hawkshaw General Manager
Excellent service tonight. Steak great experience.
Booth was too small for 5 adults and the noise level was way too loud.
Really young vibe.. wouldn't recommend on a weekend for those over 30
This restaurant was better before, has gone down hill recently.
Hi Neil, Sorry to hear about your 2-star experience. I would love to connect with you to hear your feedback and win you back as a loyal guest once again. Please email firstname.lastname@example.org at your earliest convenience. Thank you, Zachary Barwin Restaurant Manager
friendly stafff... a little pricier than i think it should be.
Great Happy Hour food menu! The Happy Hour wines are also a good quality.
Last time we visit Earl's in Victoria -- felt like a rock bar. Providing ear plugs should be mandatory on arrival as noise level was extreme. Tables too close together. Floor under our table filthy. Serving staff lacklustre. Very poor experience. Not at all of the standard of the chain's locations in Vancouver, Prince George or Calgary.
The service and food were incredible. LOL, I really felt old as at least on this day it was a very young and, enthusiastic crowd. That said, the patrons were amazing and fun just like Earls is. That's probably why they all hang out there. It was fun being in a college environment again even if just for an hour. I highly recommend the Happy Hour menu with great food offerings as well as drinks. We'll be back for sure!
Amazing brunch experience. Excellent food and service! Can't wait to come back.
Food and service was great. Good options for kids. Biggest challenge was the noise level—very difficult for conversation and overall too distracting. Wooden bench table was uncomfortable. Requested a booth for elderly parent. Most large booths had only two people seated at them. Would have preferred a comfortable table in a quieter spot of the restaurant.
Hi Vail, Thank you for the review. I will personally look at our noise levels to ensure the music is not set too loud. I will also provide feedback to our head office team regarding the uncomfortable wooden bench seats. Thank you, Christina Hawkshaw General Manager
Earls Kitchen + Bar - Victoria offers takeout which you can order by calling the restaurant at (250) 381-1866.
Earls Kitchen + Bar - Victoria is rated 4.4 stars by 157 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.