Earls Kitchen + Bar - West Edmonton Mall - Edmonton

Earls Kitchen + Bar - West Edmonton Mall - Edmonton reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. u

   uche

   Edmonton1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Beautiful experience.. we had a great time. The service was top notch.
   

   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded 1 day ago

   Hello Uche, Thank you for the lovely feedback! We’re so glad to hear you had a beautiful experience and that our team provided top-notch service. We truly appreciate your visit and can’t wait to host you again soon. Warm regards, Angel Olabanji Guest Experience Manager angel.olabanji@earls.ca
   

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2. D

   Dave

   Los Angeles1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual the food and service was excellent!! The music level was a little high but acceptable. Will definitely be coming back.
   

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3. T

   Tessa

   Edmonton1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been earls fans for a long time, and once again earls did not disappoint! Our server, Aiden, was absolutely amazing! He really went above and beyond for us and took such good care of us all night. Everything on their new menu looked SO good, but we ended up going with their new steak tacos and spinach dip which were out of this world!! Could not have asked for a better experience and can't wait to go back and try more of their new stuff!
   

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   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded 5 days ago

   Hello Tessa, Thank you so much for your continued support and for sharing such kind feedback! We’re thrilled to hear Aidan made your evening so special and that you loved the new tacos and spinach dip. It’s always a joy to hear when longtime guests continue to have memorable experiences, we can’t wait to have you back to explore more of the new menu! Warm regards, Angel Olabanji Guest Experience Manager angel.olabanji@earls.ca
   

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4. D

   Daneen

   Edmonton1 review

   3.0

   Dined on May 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   While the atmosphere was nice, our service was slow. Food that we had to ask for came out and was very obvious that the dips had been sitting under a heat lamp for quite a while as there was a thick film on. Our reservation was at 4:30 and we did not receive food until 5:50.
   

   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded 7 days ago

   Hi Daneen, Thank you for the feedback regarding the service on your last visit. We value any and all feedback in hopes to improve on delivering a great guest experience. I want to offer my apologies for the lack of attentiveness and would love for the opportunity to discuss this further. Please reach me at chris.ireton@earls.ca and we can work out a way to make this up to you and regain your trust in us. Thank you, Chris Ireton Restaurant Manager Earls West Edmonton Mall
   

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5. A

   Aracely

   Edmonton2 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have a big group gathering! And we all had a great experience with everyone. Thanks to everyone who served us.
   

   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded on April 29, 2025

   Hello Aracely, Thank you so much for taking the time to share your kind words! We’re thrilled to hear that your group had a great experience with us—it truly means a lot to our team. I’ll be sure to pass along your appreciation to everyone who helped make your visit special. We look forward to welcoming you all back again soon! Warm regards, Angel Olabanji Guest Experience Manager Angel.olabanji@earls.ca
   

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6. P

   Patrick

   Edmonton5 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food good vibes super friendly staff and good music
   

   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded on April 13, 2025

   Hello Patrick, Thank you so much for taking the time to leave a five star review. I am so happy to hear that you enjoyed your experience. Hope to see you again soon for dinner, Angel Olabanji, Guest Experience Manager angel.olabanji@earls.ca
   

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7. C

   Christine

   Edmonton7 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Accommodated our large group with kids. Server was great and friendly. Excellent value for happy hour. Fun aperol spritz tower
   

   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded on April 17, 2025

   Hello Christine, Thank you so much for taking the time to leave a five star review, we really appreciate the recognition for our team! So great to hear that you enjoyed your experience and loved the aperol spritz tower. Hope to see you again soon for happy hour, Angel Olabanji, Guest Experience Manager angel.olabanji@earls.ca
   

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8. C

   Chris

   Edmonton1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and even better food! I will always be a regular for there incredible spinach dip and new striploin!!
   

   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded on April 11, 2025

   Hello Chris, Thank you so much for taking the time to leave a five star review, we really appreciate the recognition for our team! Great to hear that you enjoyed our spinach dip and striploin. Hope to see you again soon for lunch, Angel Olabanji, Guest Experience Manager angel.olabanji@earls.ca
   

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9. P

   Patrick

   Edmonton5 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Trinity was so friendly and offered so many food options for us! Our server was cool too
   

   Earls Kitchen + Bar - West Edmonton Mall - EdmontonResponded on April 8, 2025

   Hello Patrick, Thank you so much for taking the time to leave a five star review. We love to hear that Trinity was very welcoming and that your server was great. Hope to see you again soon for dinner, Angel Olabanji, Guest Experience Manager angel.olabanji@earls.ca
   

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10. P

    Patti

    Edmonton2 reviews

    3.0

    Dined on April 3, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    The music was very loud so we could not have a conversation. We waird over an hour for our meal and had small children with us. I feel the kids meals should have come out first, but actually came out last. May not for back.
    

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