East Side Mario’s - Hamilton - Upper James St

3.8
8 reviews
icon/ic_price_rangeCreated with Sketch.
CAN$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Top tags:
  • Fun
  • Group Bookings
  • Good for Birthdays
Welcome to East Side Mario’s! We opened East Side Mario’s in 1987 to bring a little taste of Italy to our guests. Our goal was to bring you the hospitality and passion for great food that Italians are known for around the world – and have a little fun doing it. We’ve evolved over the years, but always with a focus on giving you delicious Italian meals at great value. Good times and great Italian meals…that’s East Side Mario’s.
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
Italian
icon/ic_clockCreated with Sketch.
Hours of Operation
Open Daily: 11:00am - 11:00pm
icon/ic_phoneCreated with Sketch.
Phone number
(905) 574-3890
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment Options
AMEX, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress Code
Casual Dress
icon/ic_neighborhoodCreated with Sketch.
Neighbourhood
Additional
Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Menu, Non-Smoking, Takeout, Wheelchair Access, Wine
What 8 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.6
Food
4.2
Service
3.9
Ambience
4.1
Value
Noise · Moderate
67% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
VV
1 review
Dined 4 days ago
Overall 1Food 3Service 2Ambience 4

This restaurant is not running very well. I had a reservation for noon. Hostess not not ready. Didn’t have the reservation at the front of store. Had to wait. Needed a table for 6. Put us at a table for 8 but didn’t remove the 2 chairs to make it more comfortable for us. The waitress took forever to remove our dirty dishes. The manager was just wondering around. He could have helped. Had children fancy drinks to go. I know it’s not a usual request but the children were getting restless. When we were leaving I noticed that half of these expensive drinks were still in there glasses on the bar. I paid full price for them. This is the second bad experience at this location so I will not be returning. Great place to take children but not for such lousy service

Report
Helpful
TE
1 review
Dined on October 26, 2018
Overall 3Food 2Service 4Ambience 4

3 adults and a child.
We had a good time, althought the only dish that was hot was our childs pizza and the ceasr salad had barely any dressing, we had to ask for more, the second bowl the dressing was on the side. Weird!
Thanks for reading

Report
Helpful
FD
1 review
Dined on October 26, 2018
Overall 5Food 4Service 5Ambience 3

Everything except Caesars salad very little dressing. Dressing was scarce and very dry.

Report
Helpful
KN
1 review
Dined on October 13, 2018
Overall 3Food 1Service 5Ambience 5

Was hoping that the food would have improved since it was renovated. I ordered a chicken club and the bun was stale. The waiter was fantastic.

Report
Helpful
CC
1 review
Dined on October 8, 2018
Overall 3Food 3Service 4Ambience 3

Everything was fine. It was disappointing not to be able to use my gift card. That is why I chose to go to the restaurant.

Report
Helpful
D
1 review
Dined on October 4, 2018
Overall 3Food 3Service 5Ambience 3

Unfortunately all of the computer systems were down in there for my reservation for sex was not accessible so they had no idea we were coming and therefore not prepared so we had to wait to be seated and then it was chaos for the bill at the end

Report
Helpful
VB
1 review
Dined on July 22, 2018
Overall 4Food 4Service 3Ambience 4

I ordered a vegetarian pizza, I received a pepperoni pizza instead. The waitress had to reorder another pizza with the chef. It was satisfactory.

Report
Helpful
JC
Toronto
3 reviews
Dined on July 20, 2018
Overall 4Food 4Service 3Ambience 3

I hope it was just cause all the servers and staff were new after the refit but the service was the worse thing about the experience. Slow and forgot to bring stuff Repeatedly requests for salad and bread refills were slow in coming. Food once it arrived was tasty though.

Report
Helpful