East Side Mario's - Saint John
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
Great food and waitress May was amazing . Would go there again.
The food was sub-par. The meatballs seemed over cooked. The salmon meal was dry. The calzone was too doughy.
There seems to be less attention on the meals. ESM used have better food.
Service was good - the girls were very nice and did their best.
There was a kid in the next booth making noise and acting up but it’s a family restaurant.
Food was the concern. My wife said she won’t be going back there for a while now.
Usually a good experience. Not last night.
Original server took our order and was never seen again.
All got our drinks, then one of us got our food, then a gap of 15 minutes that no one came to the table. Drinks empty, still no food for the other 2 customers. Went to find a server and asked if anyone knows where my server or food was as only one person got their food. Was told "that's because pasta comes out first", but that food that arrived was not even pasta (incorrect excuse instead of apology). Eventually got the rest of meals and drinks I refills, food was "ok".
Service was great! Good was really hot and delicious. Have been many times and will continue to go back.
The location, food and service were all outstanding. They were able to accommodate all of our requests without hesitation!
Great service and food was consistent. Nice for kids & families.
The food was good but our server was not very attentive. In fairness it was busy but it took a long time for the food, refills etc. Tables were left with dirty dishes for quite a long time.
timing of service was good and food was served hot
The food and service are always fantastic at East Side Marios! Can't wait to go back.
Great place to eat we are in ESM at least 2 times per month. Love it every time.
It was my daughters birthday and it her fav restaurant
Great service from our waiter. Food was very quick and perfect. We were always checked on and made sure we had what we wanted and were comfortable.
They couldn’t find our reservation and it was sad because last year they had it nicely set up for our grandchildrens birthday. This time it was a scramble to get us a table. I’ve never had this happened before but the server was so inattentive. We had two, two year olds and it took her 30 minutes to come back after we finished our meals. We were waiting for dessert to celebrate their birthdays or else would have stood up and got bill. We were there for almost two hours and really only waited 15 minutes for food. So lots of waiting with impatient two year olds. Uggghhh
Service was the worse we have ever experience. Was ignored, didn't know who our server was until we went an asked our host to find them. talked to the manager and was given a few free appetizers but no apology from our server
Great food, great service! Had a great time! Thank you!
We loved eating on the patio- no one else was outside.
Kids had a fun time.
It was beautiful and relaxing.
It was definitely good but the salad was very soggy. When I asked for a new salad they brought me one with fresh lettuce but didnt have enough dressing that it was dry. But overall it was good and I'll be back for sure.
East side Marios continues to be one of my most favourite places to eat. Also a great place to bring family friends and other guests. Food is always good. Service is outstanding. The atmosphere is welcoming. Overall just a great price to go out and have good quality time.
Our waiter was new is and did such a great job, very friendly. My only issue is that my raspberry blush tasted like water and pretty sure there was no alcohol in it. Food was great.
Service was great!! Food could’ve been a little better.. great experience overall
Unfortunately, the food was salty (Ordered Chicken parmisan)
We were seated right away but it took our server a bit to come and get our drink order. Overall the food was good but my chicken parm was over cooked. Deep fried too long so the edges were burnt. Bread was fresh out of the over and tasty. My boyfriend enjoyed his Hell's Kitchen chicken but commented that the portions seem to get smaller every time we go. Everyone was super friendly and we'll gladly go back.
The service was good the quality of food poor. It was cold,and pasta was overcooked. I had to resend it back. we were not offered any more salad or home loaf,and we did not want to ask,as it felt as we were intruding. I was disappointed as we were looking forward to this visit,as it was our first time out since the COVID-19. This was also a birthday supper for my wife,who didn't get the good dining experience we have gotten in the past. I normally would recommend East Side Mario's to others,but this was not a good experience.
Awesome food, great service. Had all of the regulations in place. I felt very safe :)
good food. Excellent service. Very quiet. Table was ready when we got there. Convenient location.
Was great, they had all the precautions in place
Despite the health protocols in place, it felt very comfortable and the food was delicious, hot and plentiful.
Busy day! Staff did what they could to keep up
As a gathering of our office team, this was a great way to get together on a social level. We enjoyed the relaxed ambiance of the site, and the food was great. I would suggest adding a few more options for Gluten Free, however, our GF person was able to find, and enjoy, something on the menu, so that added to our great meal.
Thank you to our server, she was friendly and prompt.
Love the food and the service is usually fantastic.
Great service and food. Love this place!
Group of 8, great experience, grand children are for free! Nice surprise !
Great experience Very friendly attentive waitress wish I had gotten her name.!
Our grand daughter turned 2, Tuesday night kids 10 and under eat for $2 and special fun drinks $2. The kids had fun! Lots of other wee ones there so a little loud. But great!
Service wasn’t great
The service could not have been sweeter! But the restaurant was so busy, we waited an hour for our food. Very long for a party with small children. Also, we had a 4:45 reservation but waited in line to get into the restaurant for 15 minutes as the hostess was taking reservations for the long line in front of us. She should have called for those with existing reservations to come in.
Amazing and will definitely go back. This app was a god send for the amount of ppl we had in our party 😊
My wife and i are big fans of East Side Marios in Saint John and have been many times. I normally get the veal or chicken parm as its unreal every time but this time went outside my box. I wasnt as happy with my choice and our waitress picked up on it right away. I was offered a replacement then but i refused as it was ok just not what i hoped it would be. Then 5 minutes later the manager showed at our table and again asked to make it better. I agreed and had him give me a veal parm sandwich to go. As usual it was perfect. My wife and I love to cook and go out in order to take a break for us and service is one thing that brings us back to anywhere we go. Aside from the fantasic food, East Side Marios Sain John has always given us top notch service and made us feel like we were the only ones in the restaraunt!
Thank you! We will be back!
Our server was slow and took a late arrival over our order hence they recieved there food before we did. My food was warmish not hot but tasty. My daughter thought hers wrap was delicious.
The service was awesome!
East Side Mario's - Saint John does offer delivery in partnership with Skip The Dishes. East Side Mario's - Saint John also offers takeout which you can order by calling the restaurant at (506) 799-5043.
East Side Mario's - Saint John is rated 4.1 stars by 54 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.