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East Side Mario's- Waterloo, Waterloo, ON

East Side Mario's- Waterloo

4.2
4.2
345 Reviews
CAN$30 and under
Italian
East Side Mario's Waterloo is a franchise of a famous Canadian casual dining restaurant chain. The restaurant aims to recreate the experience a customer may have at a restaurant located at the Mulberry Street in Lower Manhattan and claims to provide customers with authentic Italian-American cuisine at reasonable prices.

From soups and salads to everyday value meals that include a variety of pastas and pizzas, East Side Mario's Waterloo offers a diverse choice to its customers. For children 10 and under, the restaurant offers special meals named Mini Marios. On purchasing a Mini Mario, kids get an activity book, crayons, and a custom toy. In addition to the standard menu, there are a number of deals offered by East Side Mario's Waterloo as well. So, if you're ready have a little taste of Italy, you should reserve a table right away and enjoy good food at a great price.

Make a reservation

2 people

7:00 p.m.


Booked 8 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian

  • Hours of Operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–9:00 pm Fri, Sat 3:00 pm–10:00 pm

  • Phone number

    (519) 886-8388

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Neighbourhood

    Waterloo

  • Cross Street

    North of the of the King St. N. and Weber St. N. intersection

  • Parking Details

    Private Lot

  • Additional

    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine

What 345 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.1Food
  • 4.1Service
  • 3.8Ambience
  • 4.1Value

NoiseEnergetic

Loved For

  • Southern Ontario

    Child-Friendly

Sort by

  1. JesseS

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food4service5ambience4
    It’s always busy for us with 4 kids when we go out to eat, but this visit was nice overall. The server was quick with bringing bread and the salads and offered a couple times if we needed to refill on anything. It helped keep things moving well and everyone was fairly entertained throughout. Thank you.

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  2. Shadow82003

    Toronto

    13 reviews

    5.0

    13 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Our experience at East Side Mario's was overall a good one. We went for Chicken Parmigiana and they were sold out. We were disappointed. Ended up staying and had spaghetti with meatballs. It was delicious. Service excellent. Overall a good experience but we were disappointed.

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  3. BridgetD

    Toronto

    10 reviews

    1.0

    10 reviews

    Dined 4 days ago

    overall1food1service1ambience1
    We reserved for a party of 5 for 5 15pm Sunday June 4th. After being seated, waitress came over to order drinks. She brought my boyfriend the wrong drink, but he felt it go thinking maybe she just didn't hear him. We ordered our food and waited. She came around again asking if we wanted more drinks, which my boyfriend said yes, another bud light.. To which again she brought him the wrong drink. After waiting a hour for our food, it finally came out. Hungry and waiting we dug in, it was cold.. And I mean ice cold. We asked to speak to a manager, who came over and apologized. Asked if we wanted a remake of food, and after waiting a hour already, we declined and left. This is our usual go to place monthly, not sure this will be happening anymore.

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  4. Paula

    Exclusive

    1 review

    5.0

    1 review

    Dined on May 24, 2023

    overall5food5service5ambience4
    The service is amazing and the food is good value. The decor is aging and I must say the table tops are kind of gross. I know someone who can replace those for you...

    Is this helpful?

  5. CathyB

    1 review

    4.0

    1 review

    Dined on May 20, 2023

    overall4food4service5ambience4
    I asked for the dinner rather than lunch meal as I've been disappointed with amount of food. Unfortunately, the portion was still small. The service was quite good and we were very happy with our waitress.

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  6. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 17, 2023

    overall5food2service5ambience4
    Great service, food was great value, vibes are immaculate at the worlds largest east side.

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  7. OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food2service3ambience3
    Cold pizza, uncooked pasta, dirty glass (which the server did change)

    Is this helpful?

  8. OpenTable Diner

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on May 14, 2023

    overall5food4service5ambience3
    We had a great Mother's Day Dinner. Our party of 7 were seated quickly at our Reservation time, service was friendly and quick, ensuring the bread, salad, and drinks were refilled as needed. Our server accommodated my request to sub tomato sauce with the spicy sauce for my spaghetti and meatballs without any question. The menu isn't exactly gourmet but all the food was well prepared and enjoyed. Everyone enjoyed the dinner.

    Is this helpful?

  9. ARMV

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food4service1ambience3
    Servers try with what abilities they have. More training staff to be vigilant about serving their tables. So many different people came with plates, our one guest didn't receive his plate some others were finished. We took his meal to go and everyone felt badly for our unfortunate guest. Also, women with long hair, shouldn't be fixing their hair quickly while in the dining room or on their way in the kitchen.

    Is this helpful?

  10. OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food2service1ambience2
    We waited 20 minutes for drinks, food wasn’t that great and waited 15 minutes for bill, our table was never checked on, my son wanted more water..

    Is this helpful?

  11. Lindsay

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5
    Thanks for great hospitality! Friendly and professional staff, good service.

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  12. MarieP

    1 review

    3.0

    1 review

    Dined on May 13, 2023

    overall3food5service3ambience3
    should have eaten outside where it was quieter. The food was good. Waitresses too busy, but friendly.

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  13. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5
    Wonderful atmosphere. Food was delicious and service was fantastic. Definitely our favorite place to eat.

    Is this helpful?

  14. SelinaR

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on May 4, 2023

    overall5food5service5ambience5
    We had a perfectly great time on Amore Thursday. The lunch for 50$was loaded with great food. (Some we needed to take home) Our server Nick was terrific, he offered his advice on entrees and was charming. I require a walker to get around and our table was easily accessible as was the whole restaurant. We will certainly be making this one of our preferred locations! Even leaving we saw a couple of geese having their lunch on Amore Thursday. Clearly their preferred location too!!

    Is this helpful?

  15. TrevorW

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience4
    The food and the service were great. Could not carry on a conversation with the person beside me due to the volume of noise from other people talking.

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  16. JillW

    Toronto

    6 reviews

    3.0

    6 reviews

    Dined on April 28, 2023

    overall3food4service3ambience3
    The value for the meals was excellent. There is great variety on the menu so there is something for everyone. Unfortunately our drinks were served in filthy glasses. Our server was not back to check on us. We got the attention of another staff member who kindly brought us new drinks in clean glasses. Overall the food was good and a fair price, but the service was lacking.

    Is this helpful?

  17. PHILIPC

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on April 28, 2023

    overall5food5service5ambience4
    Love the unlimited salad and garlic bread. Paired Cabernet Sauvignon with a goat cheese, carmelized onion, bacon and button mushroom pizza. If you haven't tried that topping combo, you should. Great meal. Great service.

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  18. LenN

    1 review

    4.0

    1 review

    Dined on April 26, 2023

    overall4food4service5ambience2
    Very loud. Difficult to have a conversation. Nice to be back after Covid.

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  19. OpenTable Diner

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    Our server was amazing! She was on the ball, very kind and very attentive. The food was tasty! This place is always a hit with our kids too. Thanks East Side’s for a great dining experience! -Martin Family

    Is this helpful?

  20. KathyS

    Toronto

    17 reviews

    2.0

    17 reviews

    Dined on April 22, 2023

    overall2food2service2ambience3
    I’m assuming the restaurant was understaffed as it was quite busy and everyone was running around. Our server indicated the kitchen was inundated with takeout orders (on top of the packed dining room). Although our server was lovely when he was at the table, we just hardly ever saw him. Our appetizer took almost 40mins and it took over an hour for 2 entrees. Very disappointing experience.

    Is this helpful?

  21. Lauren

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5
    Our server was literally amazing! So accurate, friendly and quick! It’s been so long since we’ve had service like that! She was great!

    Is this helpful?

  22. JohnA

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 20, 2023

    overall5food5service5ambience4
    Went for 50.00 amore promo. So much food and service was great sorry I can't remember her name.

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  23. SheriB

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on April 18, 2023

    overall3food3service1ambience3
    Our waitress was very poor!! We got no refills for our pop. she didn't come around with cheese for our pasta. Wanted more bread but to no avail.

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  24. IanG

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on April 15, 2023

    overall5food5service5ambience4
    Excellent serving staff. They were all very busy and very friendly. We enjoyed our food.

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  25. SteveM

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 12, 2023

    overall5food4service5ambience4
    The food was amazing and we really enjoyed our meals. Our server Sean was very attentive and even when he was busy made sure to check on us.

    Is this helpful?

  26. Lauren

    Toronto

    5 reviews

    vip
    5.0

    5 reviews

    Dined on April 7, 2023

    overall5food5service5ambience5
    Server was great, food was amazing as came out quickly, drinks were great too! Good times, good vibes

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  27. BarbW

    Toronto

    1 review

    1.0

    1 review

    Dined on April 3, 2023

    overall1food1service1ambience1
    We waited an hour and 20 minutes for them to make the correct Pizza, three attempts before they got it right!!! We took it home and didn’t eat it! Very disappointing!!

    Is this helpful?

  28. Mothersday

    Toronto

    1 review

    3.0

    1 review

    Dined on April 2, 2023

    overall3food3service1ambience3
    The food was good but the service was a little lacking. We had a reservation for 1:00 and got there at 12:56. We were told they would come and get us closer to 1:00. The host stood there and waited until 1:00 and then told us to follow him. Oh, did I mention that we had my 87 year old mother with us? The host was down around the corner before we got moving. The table service was a little erratic and slow but the server seemed to be new so I can live with that. Being made to stand and wait because we were 4 minutes early for our reservation was unacceptable. (it wasn't busy) Overall experience was ok but the greeting left a bad impression from the beginning.

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  29. AnnaA

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on April 1, 2023

    overall4food3service4ambience4
    It was very busy. Glad we had made a reservation because we were seated once we arrived and there were a lot of people waiting. Unfortunately when a place is very busy sometimes quality lacks. My husbands spaghetti and meatballs and my daughters Alfredo was sitting for a while before it was served to us. And they were both Luke warm at best. We told the server about my husbands meal because the meatballs were dry from sitting. Didn’t complain about my daughters meal. They remade his meal but we were all done by the time he got it and we ended up sitting and watching him. My husbands meal was deducted and we appreciate that.

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  30. RHAg

    Toronto

    1 review

    5.0

    1 review

    Dined on March 31, 2023

    overall5food5service5ambience5
    Went for my girlfriend's birthday and the service was awesome. Would the recommend for special occasions.

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  31. DamonS

    Toronto

    1 review

    5.0

    1 review

    Dined on March 28, 2023

    overall5food5service3ambience5
    The food was really fresh and good tasting. A couple of issues with the order request but it was remade without complaint from the staff.

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  32. OpenTable Diner

    Toronto

    2 reviews

    vip
    2.0

    2 reviews

    Dined on March 26, 2023

    overall2food4service1ambience2
    Service was below par, they didn’t have enough plates, cutlery and kept forgetting to bring things! Definitely not the standard experience.

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  33. OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on March 22, 2023

    overall3food3service1ambience3
    Service was sub par. The waitress saw us being seated and she didn't even acknowledge us. She was slow and gave us attitude when we asked some questions about the menu special for Wednesday. She was slow to bring the food and other staff eventually had to bring the food for us.

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  34. DarleneW

    Toronto

    1 review

    5.0

    1 review

    Dined on March 20, 2023

    overall5food5service5ambience4
    Our serve was very competent and helpful. Food was served hot and a tasteful manner. I would recommend the to all lovers of Italian cuisine.

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  35. HayleighS

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on March 18, 2023

    overall5food5service3ambience5
    The food was great. The service could have been better but overall a good experience

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  36. Ericb

    Toronto

    1 review

    4.0

    1 review

    Dined on March 18, 2023

    overall4food3service5ambience3
    My food was moderately warm. We were served late. Another’s table arrived after us and was served beefier our table.

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  37. BecL

    Toronto

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5
    We always enjoy dinner at this location with our family food is always great. Friendly service our server was great with us with our kid. Overall it was a lovely experience!

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  38. Clint

    Toronto

    26 reviews

    vip
    3.0

    26 reviews

    Dined on March 15, 2023

    overall3food4service2ambience4
    Food was great, but service was SLOW. Good waiter, but way too busy.

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  39. OpenTable Diner

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on March 11, 2023

    overall4food4service3ambience3
    Dinner is delicious, but we didn't appreciate them trying to sit us at a table way too small. We were a party of 8 that they tried to squeeze at a table for 6. They clearly overbooked on open table. But once we were moved to a proper table, half an hour after our reservation time, everything went well. Dinner was good, portions were generous.

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  40. AllysonK

    Toronto

    1 review

    4.0

    1 review

    Dined on March 3, 2023

    overall4food5service5ambience4
    I had asked for happy Birthday to be sang to someone at our table and it wasn’t. I had put it right in my reservation special notes. Besides that, it was very good.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from East Side Mario's- Waterloo using the Order Online button. East Side Mario's- Waterloo also offers delivery in partnership with Skip The Dishes. East Side Mario's- Waterloo also offers takeout which you can order by calling the restaurant at (519) 886-8388.

East Side Mario's- Waterloo is rated 4.2 stars by 345 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 8 times today
Google Map for East Side Mario's- Waterloo

450 King St N, Waterloo, ON N2J 2Z6

Additional information

  • Cross Street

    North of the of the King St. N. and Weber St. N. intersection

  • Neighbourhood

    Waterloo

  • Hours of Operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–9:00 pm Fri, Sat 3:00 pm–10:00 pm

  • Cuisines

    Italian

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Private Lot

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine

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  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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