East Side Mario's- Waterloo
From soups and salads to everyday value meals that include a variety of pastas and pizzas, East Side Mario's Waterloo offers a diverse choice to its customers. For children 10 and under, the restaurant offers special meals named Mini Marios. On purchasing a Mini Mario, kids get an activity book, crayons, and a custom toy. In addition to the standard menu, there are a number of deals offered by East Side Mario's Waterloo as well. So, if you're ready have a little taste of Italy, you should reserve a table right away and enjoy good food at a great price.
- Surfaces sanitised between seatings
- Sanitiser or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
- Proof of vaccination required to dine indoors
Everything was wonderful however sitting by the door in these colder temperatures make it pretty chilly to have a few drinks with friends!!
Server was fantastic! Only negative, Waited a very long time for food to arrive but it was delicious.
Servers was poor. Food was as usual good. Need to improve customer service.
We were seated promptly after our COVID status checked. Our server, Jess served us promptly but did not rush us at all. She brought us extra bread and take away boxes. Portions were good sized.
Just getting out the first time since Covid hit. Was very very loud full of students but was still a decent experience as always
Covid precautions were good except for our waitress who had her nose hanging out the whole time. She spoke with her manager at one point - I don't know why her manager didn't remind her to wear her mask properly. Anyway, other than that food was as it's always been and we were seated in the bar area which was nice and quiet.
Service was exceptional.
Disappointed that they were out of a very popular white wine!
Pasta was cold and they were out of 3 items we requested, girl in front was not welcoming, waitress was great.
Food was delish, had the chicken parm. Huge serving, but the pasta was luke warm but still very good. The salad was good and I got extra hot peppers just like I wanted. Service was excellent, she was attentive without being intrusive. I highly recommend this restaurant.
Reservations were for 6:45. We got our food at 7:15. We had a three year old with us that goes to bed at 8pm. Waitress was lovely. Salad was almost like it use to be. Not much in the bowl though. My Americanata was delicious. Child's sliders were overdone (burnt on one side) and were not eaten. Other adult meals (2 chicken parm) were very small portions and chicken was dry. Will not be returning. Waitress said the backlog was because a big party came in. Very poor managing. I guess we didn't matter :(
Great food and service. Somewhat noisy but then it always is.
We had a very pleasant time last night at Eastside Marios, the food was good the spacing between tables with large and comfortable and our server was fantastic!
Portions of pasta is smaller, which is not bad. Always walk out full
I think prices are a bit high for the quality of the food, but the service is very good.
Helpful, a bit slow but understandable with the lack of staff,
The waitress we had was excellent. Best service we have had anywhere!!! I forget her name but she worked the bottom level on Friday evening. I give her 5 ⭐️
Main concern was that I ordered the Ultimate Italian Grilled Cheese. The grilled outside was on the burnt side and the interior was not melted or hot. The server said it’s a reoccurring complaint about the dish. Otherwise it was a fine experience and place to take kids to eat.
Overall good. service was very good.
A great Saturday family late lunch on a patio! Always enjoy the “all you can eat salads and soup”
They we not timely with the reservations. we waited 15 minutes pas our designated time as did other people and a large number of people gathered at the front making social distancing very difficult
Specifically booked in advance requesting a booth due to sensory issues of one guest, but this was not what was received, and request at location seemed to cause "irritation". Booking also specified birthday. Nothing acknowledged, nothing mentioned.
My penne noodles could have been cooked a little longer. Our waitress was amazing, so friendly.
Was a great meal . We sat near the entrance so it was a little cold from the door being left open to the patio as well. Overall great value and a tastey meal for everyone in the family.
The service is excellent: fast, friendly, and attentive. The food is good.
It’s nice to be able to dine outdoors!
Service was excellent! Server was attentive son loved his pepperoni pizza. BOGO meal offer is great value!
Amitriciana is fantastic. The server we had was wonderful. She had a great attitude and very customer focused.
We decided on a night our supper with friends and made a reservation and had to change table because of cool wind blowing down on us , but changed easily and had a better table ! Server was great and made us feel very welcomed and serviced us very well ! Having good food and great service will always get us to come back ! Love the all you can eat soup or salad every time !
Don’t go here for a special occasion!! Nothing was done or given to my daughter for her birthday. They didn’t even put whip cream or something special on her ice cream. Disappointed for sure. Other then that food and service was awesome!!!
Our visit was to celebrate my Birthday with my family . I live in Burlington but my son is in his first year at Wilfred Laurier so we had dinner in Waterloo.
Our experience was amazing . Our waitress was very friendly and welcoming. Service was quick and food was DELICIOUS.
It was a great experience.
Waitress was terrific and very attentive. Glad she was vaccinated
We had a great meal at East Side Mario's. The waitress was very friendly and hardworking.
perfect server, especially with the kids
Great place. Lovely covered outdoor dining. But not a lot of gluten free options for lunch. As always the garden salad was excellent. Unfortunately the gluten free pizza had a very tough, very thin crust.
Our server was prompt, friendly and amazing. Food was great
Good food as you would expect and reasonably priced. Staff is super friendly and atmosphere is pleasant. Definitely would go back to this location.
We always have fantastic service at this restaurant and never leave hungry! Thanks ESM :)
Nothing else to say really it was good server was good food was fast, we were all very happy
Some portions of the food were cold when brought out, but the quantity and quality was great.
Try to avoid the really busy times, especially during the pandemic.
its a little too noisy food was great service was great
East Side Mario's- Waterloo does offer delivery in partnership with Skip The Dishes. East Side Mario's- Waterloo also offers takeout which you can order by calling the restaurant at (519) 886-8388.
East Side Mario's- Waterloo is rated 4.5 stars by 149 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.