El Dorado Cantina - Tivoli Village

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1. JC

   JenniferC

   Anchorage

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   First time coming here for a friend’s birthday. Customer service was amazing. We got the Margarita flight, I didn’t like one of the flavors and the manager got me a new flavor. So much good food. Loved the interior, decor, ambiance.
   

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2. CR

   CindyR

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   It was my wife’s birthday. We really enjoyed ourselves, the food was delicious, the music was perfect, and the places is absolutely beautiful. We are ready to go back.!!
   

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3. BL

   BLANCA

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food5service5ambience5

   I liked the food, but I forgot to read the check and I guess the only drink we had was somewhat expensive. Sorry
   

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4. DA

   DrewA

   Las Vegas

   4 reviews

   vip
   2.0

   4 reviews

   Dined on June 1, 2023

   overall2food4service3ambience4

   For two taco plates, a taco salad, guacamole and 3 fountain drinks I think $120 before tip tip for lunch is excessive.
   

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5. OT

   OpenTable Diner

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined on May 26, 2023

   overall3food4service2ambience4

   Sat at the bar for happy hour. The tacos were good, the Mexican ahi was even better, but the service was alright. Bartenders had no interest to start a conversation and weren’t attentive; Bar/restaurant wasn’t busy at the time. But overall experience was good.
   

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6. P

   Priabby

   Las Vegas

   24 reviews

   vip
   3.0

   24 reviews

   Dined on May 25, 2023

   overall3food4service1ambience5

   We love dining here but this time it was poor experience due to our server ginger. She was rude, unenthusiastic, no smile, messed up our check, never came to ask once if everything was ok… We went to celebrate my parents anniversary. I had mentioned in the booking but no acknowledgment of their special day.
   

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7. BD

   BillD

   Las Vegas

   7 reviews

   vip
   5.0

   7 reviews

   Dined on May 24, 2023

   overall5food5service5ambience5

   Great food, great service, accomodating for table selection.
   

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8. OT

   OpenTable Diner

   Exclusive

   1 review

   2.0

   1 review

   Dined on May 23, 2023

   overall2food3service1ambience3

   Food had good flavor, but the portions were ridiculously small. Service was horrible.
   

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9. TD

   TimD

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on May 21, 2023

   overall5food5service5ambience5

   Solid Mexican food at great prices. Especially during happy hour. Best hard shell tacos I've ever had.
   

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10. A

    Amanda

    1 review

    3.0

    1 review

    Dined on May 20, 2023

    overall3food3service3ambience5

    Our server was fast, and the food came out even faster, extra credit due to the fact that they were busy during the Golden Knights game. Comfortable booths! Would go back, definitely.
    

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11. SD

    SanDiegoGolferGirl

    San Diego

    186 reviews

    vip
    1.0

    186 reviews

    Dined on May 18, 2023

    overall1food1service3ambience3

    Really disappointed in the food! The queso fundido we had was greasy and not very good. We then shared a burrito that was mushy and also greasy. The best part of our meal was the tequila shots we had but they were very expensive! We won’t return to this place. There has to be better Mexican food than this in Vegas!
    

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12. KE

    KoriE

    Las Vegas

    3 reviews

    2.0

    3 reviews

    Dined on May 15, 2023

    overall2food1service3ambience4

    Used to be good. Last night on Mother’s Day it was so gross! Food was cold, overcooked steak, rice was mush. Don’t waste your time and go here anymore! Much better places in Vegas then here.
    

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13. K

    Kenny

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on May 15, 2023

    overall3food5service1ambience4

    Their food saved the day, I booked a reservation for Mother's Day and had three Mother's in my Party. Once seated we ordered table side guacamole which arrived two minutes before our meal even though we were looking forward to eating it as an appetizer. Next our server was hoping around her other tables with a jovial attitude and attentiveness but once she reached our table her attitude turned flat and indifferent, I had to get up twice to get her attention because everytime she came into the dining area she dropped by each of her tables except ours. To make matters worse a member of the leadership team was walking the floor askimg everyone how their meal was and were they enjoying themselves but when he approached our table he turned his head in the opposite direction and scurried by as fast as his feet would carry him. It was clearly deliberate. As written in my opening statement, Eldorado Cantina's food saved the day, if they could get their service quality even halfway to their food quality it would be our favorite restaurant, as it stands we will stick with Viva Mercados the next time we want good Mexican food.
    

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14. DG

    DebG

    Las Vegas

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5

    The best Mexican food, always using the best purveyors for their fabulous dishes.
    

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15. SH

    SarahH

    Central Coast

    2 reviews

    vip
    3.0

    2 reviews

    Dined on May 14, 2023

    overall3food4service4ambience3

    We made a last minute reservation here for a party of 8 on Mother’s Day. It was nice to be able to find something decent so last minute. The server was great and we enjoyed the food, but there were little things that made the experience less than perfect. For one, it was hotter than heck in the restaurant! We asked if they could either open the windows or turn on some air, but throughout our over 2 hour experience neither happened. I had to make a fan in order to survive the meal. Lol It took a while to receive our food, but the company was nice and the chips/drinks were flowing, so we were okay. The overall restaurant needs some TLC (fake floral needs to be dusted better, bathrooms need some fixing with broken toilet paper rolls and a cricket making noise). This place has a lot of potential, but it missed the mark in some areas. I’d never come back in summer if it stays that hot in the restaurant regularly!
    

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16. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    The filet mignon tacos and street corn off the cob and the mango margarita was literally the most delicious thing ever and made my Mother’s Day very special! Thank you so much!
    

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17. EM

    EsmeraldaM

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Beautiful Dia De Los Muertos ambiance and moderately busy. I’m glad they took reservations for the Mother’s Day since everyone seemed to be out in large parties. The service was decent and the food was prepared well. I love that there was a lot of seafood on the menu and options for all kinds of eaters since our party of 6 was well accommodated across the board. I would definitely recommend this place.
    

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18. CL

    CLoc

    Las Vegas

    5 reviews

    3.0

    5 reviews

    Dined on May 14, 2023

    overall3food1service4ambience4

    We have been visiting this restaurant for a few years now, primarily for the Shrimp Enchiladas, Margaritas and table side guacamole. Our last two dining experiences have been less than stellar. The shrimp enchiladas were too spicy, the table side guacamole was terribly bland and the margaritas were entirely too strong. I do hope they go back to the previous recipe for the Shrimp Enchiladas, because it was once really good but the spice level now is crazy. I have recommended this restaurant to many friends and even those visiting the city and looking for recommendations, but I can’t see myself do so at the moment.
    

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19. T

    Tlyanos

    1 review

    3.0

    1 review

    Dined on May 13, 2023

    overall3food5service3ambience4

    The restaurant was really nice. We had reservations but it look a long time to get seated. Didn’t seem busy. The food was really good. Although our server was really nice and kind it took forever to be greeted and get our drinks ordered. Took even longer for the food. Our server was less than attentive also. Didn’t check back on our table. Although is was a nice place we expected more out of the service. Restaurant and food a plus. Service unsatisfactory. Ps..the women’s bathroom had a dirty stall. My daughter even told the server. It was never taken care of.
    

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20. MK

    MKKnVegas

    Las Vegas

    11 reviews

    4.0

    11 reviews

    Dined on May 13, 2023

    overall4food4service5ambience5

    Our group enjoyed the ambiance at eating on the patio. It was a dinner meeting so the patio seemed quieter than the main dining area. The food was really good but I won’t ordered the portobello fajitas again. It was unnecessary to use so much vegetable oil. It was covered in oil like shellac, a little goes a long way just to cook onions, bell peppers and mushrooms! The others enjoyed their meal of mahi mahi and street tacos, street corn, seared tuna and churros for dessert. The service was helpful and attentive.
    

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21. NJ

    NancyJ

    1 review

    4.0

    1 review

    Dined on May 12, 2023

    overall4food4service3ambience5

    Food mostly very good and attractively plated. Dips had complaints of an off taste. Server friendly and likeable but forgetful. Sent back multiple times for something he overlooked. We had to wait a long time after finishing our meals for server to return with 1 check (after being asked for separate checks). Then had to wait over 10 minutes for our checks and go to front to pay.
    

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22. X

    Xflblond

    Las Vegas

    3 reviews

    2.0

    3 reviews

    Dined on May 11, 2023

    overall2food2service3ambience4

    There was problems in the kitchen that caused very long delays with food delivery. We have been here many times and felt the food didn’t meet the usual standards for the higher prices they charge. The waitress didn’t address the time delays until we had to ask twice about our food. After our food was delivered the waitress worked to make up for the problems.
    

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23. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 10, 2023

    overall5food5service5ambience5

    Food and drinks were amazing, but what was the highlight of the night was the service provided by Addison, our waitress. She was amazing. She made our night enjoyable, I was highly impressed by her customer service. I will definitely return because of her hospitality
    

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24. JL

    JoeL

    Las Vegas

    6 reviews

    vip
    1.0

    6 reviews

    Dined on May 8, 2023

    overall1food5service3ambience3

    My wife, our 18 month old, 9 week old, and myself decided to go out to dinner tonight. El Dorado is a place we’ve frequented for years and have always been a fan, but not after tonight. We arrived at 5:30 for our reservation and checked in promptly. About 15 minutes later the hostess asked if a booth is easier with the toddler and car seat, which it would be. Another 15 minutes passed and we still weren’t seated, and we were the only ones waiting. A group of four walks in and talks to the hostess and within 2 minutes of waiting is seated at a booth, walked in by the manager. That’s the booth we’ve now been waiting 30+ minutes for. I asked why they were seated before us, and was told they were friends of the owner. Not sure why four friends would be prioritized over loyal customers who are waiting with their kids to have a nice dinner out, which we don’t often have the time to do. The hostess apologized and asked if a table would do, which I agreed. When being sat it was a tight walking area which wasn’t going to work with the high chair and car seat on a chair. I told the waitress we were leaving, that it wasn’t going to work and apologized for having her set up the table. She told us to wait and after a few minutes came back and sat us in a half booth/table in the back room. The manager came over (same one who sat the friends down first) and asked if that table would work. I politely told him we’ve been waiting 40 minutes past our reservation to be seated and he seemed surprised. I told him we were waiting for a booth and pointed to where he just sat the party of four and told him how he just sat them down after waiting 2 minutes, taking the table from my family. All I got was an “I understand”. The waitress in the back was fantastic and took care of us throughout the duration of our meal. I’m not one to complain but I found it unacceptable to have a reservation, and be stepped over for a table because we don’t know the same people. Do better, much better.
    

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25. M

    Miranda

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Jasmine - our server - was very attentive and friendly and the food and drinks were superb!
    

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26. Y

    Yaya

    Los Angeles

    1 review

    3.0

    1 review

    Dined on May 6, 2023

    overall3food3service1ambience4

    Our server only came around 2x. We kept having to request service. Meals came wrong and we didn’t get part of our meal. Would not recommend. Patron flights were ok. Creamsicle taste horrible compared to the location by the strip — it was NOT sweet at all.
    

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27. D

    Drumbo

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    A fun place to dine. An awesome menu with a great deal of gluten free options. Great drinks
    

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28. SC

    ScottC

    Las Vegas

    1 review

    vip
    1.0

    1 review

    Dined on May 6, 2023

    overall1food1service1ambience1

    My wife made a reservation over a Month ago for Cinco de Mayo. It's one of her favorite restaurants. We had a reservation at 6:30 pm and checked in. At 7pm after checking in, I followed up with our reservation and the hostess looked confused as if they overbooked us and said we are at the top of the list at that point. After seeing others seated that arrived after us, I then went back at 7:15 to follow up once again. She told me to hold on, then took us across the way upstairs to a dirty table and then after 45min waiting after our reservation we decided to leave. Very disappointed!
    

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29. GJ

    GaryJ

    Las Vegas

    1 review

    vip
    1.0

    1 review

    Dined on May 6, 2023

    overall1food1service1ambience1

    Worst dining experience ever. Arrived on time for 6pm reservationthat I had made 2 weeks before. Took 10 minutes for three hostesses to deal with one party in line in front of us. We were then told, as if we should expect it, that "there were three parties in front of us." When I questioned what that meant I got the same answer. When I asked more specifically what that meant for wait time the answer was "at least 20 minutes." 25 minutes later we were shown an outside table on a cold and windy night. We asked about and inside table and were told it would be "at least an hour wait." We asked about space heaters - the hostess said she would check and disappeared. Flagged down a busser and asked for a space heater - he said he would check and disappeared. Music from a stage nearby was so loud we had to yeall at each other. After another 20 minutes during which we asked again about a space heater no waiter had even acknowledged we were there. We've had enough by then and leave. I go to the hostess stand to inform them and it takes all three hostesses several minutes to even acknowledge I'm there. I explain we're leaving and why and all that seems to matter to them is which table we were vacating - no inquiry about why or even a thought of an apology. I ask for the manager and tell him about the horrible experience and he seems no more concernec than the rest of his staff, giving me an obligatory "sorry" as if he was glad we were leaving and there was one less party they had to serve that night. We will never go back and will spread the word to all our friends who we had previously raved to about El Dorado Cantina.
    

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30. JU

    JulieU

    Las Vegas

    3 reviews

    vip
    4.0

    3 reviews

    Dined on May 6, 2023

    overall4food4service2ambience3

    The food is great but service has declined since it opened. We ordered drinks and got them when we were about to leave! We tried to cancel but couldn’t. They were worse on a holiday! Service is everything. The food might bring me back but the lack of good service would make me think twice about returning.
    

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31. ML

    MicheleL

    Las Vegas

    1 review

    2.0

    1 review

    Dined on May 5, 2023

    overall2food2service2ambience2

    So ridiculously loud you cannot hear the server speak to you-also, the drinks were awful 
    

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32. MR

    MariaR

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on May 5, 2023

    overall4food5service5ambience5

    Everything was good. Drinks are a little too pricey & it was a little loud but food & service was great!
    

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33. D

    Debra

    Las Vegas

    78 reviews

    vip
    4.0

    78 reviews

    Dined on May 5, 2023

    overall4food3service4ambience5

    Our Waiter was excellent Ceasar he was just overwhelmed too many tables. We could have used more water at the table but other than that it was very nice we were not rushed and they brought a dessert for my best friends birthday. I did not know they charged for chips and salsa $3.50 I was surprised by that . We ordered the table side guac. and I had the 3 tacos and my friend had the enchiladas with cheese and mole sauce, she thought that the Mole was very good . We also had a margarita each . Bill was $97.00 that was lunch.
    

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34. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    4.0

    3 reviews

    Dined on May 5, 2023

    overall4food4service5ambience5

    Great place service phenomenal. Great ambiance! tried the Carnitas not to fun with cold pickled veggies. But the meat good
    

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35. KM

    KeithM

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on May 3, 2023

    overall5food5service5ambience5

    Table side guacamole was the best yet! Waiter did a great job taking care of our party!
    

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36. B

    Barb

    Seattle

    71 reviews

    vip
    5.0

    71 reviews

    Dined on April 30, 2023

    overall5food4service5ambience5

    Our meals were delicious and while the drinks were tasty, they were over priced, and I sure couldn’t tell there was tequila in my cucumber margarita
    

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37. KR

    KiabethR

    1 review

    3.0

    1 review

    Dined on April 30, 2023

    overall3food3service1ambience4

    I love El Dorado Cantina just not this location. I keep going back since it is conveniently located near me but the service is the worst. All times but once that I’ve been there it never fails that the waiters are slacking and it takes from the whole dining experience. My friend is vegan, ordered a vegan dish and it came out with sour cream and cheese! I give up with this location I’ll take the drive to the strip.
    

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38. ML

    MayraL

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5

    Best happy hour, great food and drinks 🍹 our server was amazing always checking up on us.
    

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39. OT

    OpenTable Diner

    Palm Springs

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 27, 2023

    overall5food5service5ambience5

    We stopped by for dinner to try the food and consider having an event here. The food was excellent, the service was exceptional and we look forward to hosting our event here.
    

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40. BD

    BillD

    Las Vegas

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 25, 2023

    overall5food5service5ambience5

    Great food and drinks. Very good/ friendly service
    

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