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Elisabeth's Chalet (Royal Hut), Surrey, BC

Elisabeth's Chalet (Royal Hut)

4.4
4.4
454 Reviews
CAN$30 and under
European
Elisabeth's Chalet Restaurant has a unique European atmosphere.

With its authentic Bavarian woodworks and its cozy lay-out, you soon imagine yourself in an Austrian "Gasthof:," right in beautiful "Downtown" Cloverdale.

The fresh flower arrangements everywhere, crisp linen and friendly, knowledgeable servers make these surroundings relaxing and very comfortable. Elisabeth Chalet has been serving the Fraser Valley for 30 years with delicious Schnitzels, Steaks, Bratwurst and fresh Seafood. Our Chefs are European trained and have been working with us for 30 years!

"Consistency is our trademark."

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    European, German, Austrian

  • Hours of Operation

    Dinner Daily 4:00 pm–9:00 pm

  • Phone number

    (604) 574-1474

  • Dress Code

    Casual Dress

  • Executive Chef

    Max Blaker

  • Neighbourhood

    Surrey

  • Cross Street

    177B St.

  • Parking Details

    We have Restaurant parking lot and also next door School Parking lot.

  • Additional

    Banquet, Beer, BYO Wine, Corkage Fee, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 454 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.8Service
  • 4Ambience
  • 4.2Value

NoiseModerate

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  1. SS

    SteveS

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on May 9, 2022

    overall5food5service5ambience4
    Wonderful people serving wonderful meals from their now expanded menu. We have been patrons for years and will continue to be....
  2. A

    Anne

    Vancouver

    1 review

    3.0

    1 review

    Dined on April 25, 2022

    overall3food3service4ambience3
    Pleasant staff, good service and menu but food quality was not a good as previous visits. Very much appreciated complimentary cake and happy birthday from waiter for my friend’s birthday.
  3. SL

    SharonL

    Vancouver

    1 review

    2.0

    1 review

    Dined on March 19, 2022

    overall2food2service5ambience2
    Have been going to Elizabeth's Chalet for years, was a go to place whenever I was on the lower mainland. Sad to say after over 20 visits I will never go back. I booked a table for 4 for a 70th Birthday. Told the owner when I booked we would be ordering Chateaubriand and would like Cherry's Jubilee for dessert. I hour before our reservation got a call that Cherry's Jubilee would not happen because the one waitress who did it when home sick. I said ok and that we were looking forward to the Chateaubriand. When we arrived and were seated were were offered the regular menu and their new menu which was East Indian cuisine by the owner which we declined as we knew what we were ordering. When our waitress whom we have had several times in the past came to take our order we were informed that Chateaubriand was no longer on the menu, so I ordered Rack of Lamb to be told that was no longer on the menu. The waitress explained that the owner was changing the menu to be mainly East Indian Cuisine but will still have some of the Schnitzels. The schnitzel was not as good as it use to be either
  4. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on March 13, 2022

    overall5food5service5ambience4
    Father in laws birthday
  5. G

    Gdavieswill

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on March 12, 2022

    overall5food5service5ambience4
    Our food and service was absolutely fantastic! I had the combo which included schnitzel bratwurst and rouladen in an onion gravy with the spaetzle and of course cabbage. My friends had the stuffed mushroom appetizer as a meal and she said it was very very tasty. My wife had the vegetarian schnitzel with the fried potatoes which were unbelievable. I had never tried a vegetarian schnitzel before, surprisingly very full of flavor. Definitely put this on your must try this when in the area.
  6. AB

    AnnaBelle

    Vancouver

    5 reviews

    vip
    3.0

    5 reviews

    Dined on March 5, 2022

    overall3food2service4ambience3
    Schnitzels we’re dry, thin & had more breading than meat. Asked for Spaetzle & all got potatoes. Gave desert to birthday lady but didn’t take rest of our desert order without prompting. Half of selections not available. Obvious restaurant not what it used to be.
  7. SL

    SharylL

    Vancouver

    1 review

    4.0

    1 review

    Dined on February 27, 2022

    overall4food5service4ambience5
    We've always loved this restaurant. The food is always wonderful and the dining room itself is just lovely. Please support the restaurant; it would be a shame to loose it.
  8. VS

    VSJS

    Edmonton

    14 reviews

    vip
    5.0

    14 reviews

    Dined on February 25, 2022

    overall5food5service5ambience5
    Excellent service & delicious food!
  9. GF

    GailF

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2022

    overall5food5service5ambience5
    Great food…portions were a good size. Friendly staff.. Monday was a good night to book reservations We will return
  10. DN

    DavidN

    Hawaii

    3 reviews

    4.0

    3 reviews

    Dined on February 19, 2022

    overall4food5service4ambience3
    We really enjoy Elizabeth's. The European style meals are excellent. It is expensive compared to similar places but worth it on a special occasion.
  11. MH

    MarkH

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5
    Great schnitzels and the ambience very nice with quiet music
  12. L

    Local

    Vancouver

    6 reviews

    2.0

    6 reviews

    Dined on February 15, 2022

    overall2food3service1ambience3
    We regretted going to Elisabeth's on February 14th. We've tried to support local restaurants over the pandemic, having ordered for home delivery from here. The experience we very poor on the 14th, basically being rushed out as fast as they could. They did not appear to have any staff shortages, but were clearly motivated to rotate tables over quickly at the expense of the patrons experience. There was little time to consider the menu, the food came out so fast it felt and tasted like it was pre- prepared and they brought the bill before my wife had finished her plate and they offered any desert. The took away our wine before we were finished, and we had to go get the balance of the bottle they took and bring it back to our table to take home. It was a very rushed, substandard experience and likely prevents us from returning again. We thought the food quality was reduced during the pandemic when we ordered to home to support local, but thinking it was due to the fact they don't normally deliver. Clearly that is not the case and now the norm compared to the past. Its sad that a place we once really enjoyed to go as a treat feels more like a fast food diner than a restaurant.
  13. MF

    MicheleF

    Vancouver

    2 reviews

    2.0

    2 reviews

    Dined on February 15, 2022

    overall2food2service1ambience3
    Elizabeths has always been a favourite of ours. Not anymore! Service was very slow and when we got our food it was cold.
  14. MM

    MichaelM

    1 review

    1.0

    1 review

    Dined on February 15, 2022

    overall1food1service2ambience1
    Food terrible. This place is for geriatrics not young people. locals in their 70s & 80s go there.
  15. a

    anonymous

    1 review

    3.0

    1 review

    Dined on February 15, 2022

    overall3food5service2ambience3
    Went Valentine's Day - busy, may be reason for poor service. Food- excellent. On previous visits, service matched food - excellent .
  16. DW

    DouglasW

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5
    Always great service and food. The staff were busy in and out of the kitchen
  17. G

    Gumper1

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5
    We arrived at our reservation time.they checked our vaccine passes and we were seated. The waiter introduced himself. The girls brought us water. We viewed the menus. The waiter told us the specials and was very friendly. We ordered and our food arrived very early and hot. We were seated,served,and leaving the restaurant in 45 minutes. The restaurant was busy and it was Valentine’s Day as well.
  18. DW

    DarrellW

    1 review

    4.0

    1 review

    Dined on February 14, 2022

    overall4food4service5ambience4
    Very good portion sizes. Not as busy as anticipated.
  19. P

    Peppi

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on January 15, 2022

    overall5food5service5ambience5
    As soon as we walked in, we were greeted with warmth and hospitality. Our Host was truly The Most! Our table was set and we were presented with the menu. Our Celebration for our Sister’s 70th was filled with laughter and the meal was outstanding and each bite craved for more. The other Server was very attentive and friendly… As a surprise, my Sister was presented with a mouthwatering slice of Blackforest Cake with a candle on top! Thanks 🙏 to Elizabeth’s for making her day so memorable!
  20. OT

    OpenTable Diner

    Vancouver

    2 reviews

    1.0

    2 reviews

    Dined on January 1, 2022

    overall1food2service2ambience2
    We made a 7:00pm reservation and arrived on time. It took several minutes for anyone to even acknowledge we were waiting to be seated. After being shown to a table we sat for a period of time before the waiter asked the bus person to bring us menus. At that same time he was taking the order from a table near us. As soon as he finished taking their order he turned and placed their menus on our table. NO SIR- we’re in the middle of a pandemic and those should have been cleaned before being handed to another patron!!! Took quite a long time before taking our drink orders. Once those arrived our appetizer and dinner orders were taken. In the meantime two other tables were filled with new patrons. While we waited for our appetizers to arrive we observed this waiter deliver dinner plates to these two tables that were seated after us. The appetizers, once they arrived, were mediocre at best and over priced. We then proceeded to wait another 30 min and had still not received our dinner order. It’s now 8:45 and we needed to leave the restaurant at 9:00 to get to our next destination. Eventually our plates arrived. My husband was not served what he ordered and the server never even come to explain that the kitchen changed his order due to running out of spatzle. So now we have to gulp down a few bites of mediocre food, ask for to-go boxes, pay the bill, and run. It was a terrible experience and we will never return there again!
  21. JL

    JohnL

    Vancouver

    1 review

    3.0

    1 review

    Dined on January 1, 2022

    overall3food2service4ambience3
    The food need better plating, better presentation. It might help. Staff worked very hard, since it seems to be shorted of staff. Price on the restaurant/s menu is different from the menu showing on Open Table.
  22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 1, 2022

    overall3food3service5ambience4
    It was a lovely spot although the cood was plentiful
  23. JJ

    JackJ

    1 review

    4.0

    1 review

    Dined on December 25, 2021

    overall4food3service4ambience4
    Tips should be included as a final price of each item. Tips it is too busy old style of 20 century. If I go for example to massage therapeutic it is $120 , no one ask for a tip. So restaurant should charge for a dinner for example $50 per person. If hydro bill go up or waiter wants raise than next year for the same thing you pay $56. Tips make waiter slavery impressions
  24. s

    susieq

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on December 21, 2021

    overall5food5service5ambience5
    Exceptional
  25. R

    Ricardo

    Vancouver

    13 reviews

    4.0

    13 reviews

    Dined on March 14, 2020

    overall4food5service3ambience5
    Very good food with quick service on a quiet Friday night.
  26. JB

    JanetB

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on March 9, 2020

    overall4food4service5ambience4
    Brings back memories!
  27. GT

    GeriT

    Vancouver

    1 review

    5.0

    1 review

    Dined on March 8, 2020

    overall5food5service5ambience4
    Well priced. Great service. Great food. Friendly atmosphere.
  28. BG

    BirthdayGirl

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on February 23, 2020

    overall4food3service4ambience4
    The food was moderate, shrimp was not fresh. It was my birthday dinner so I had a tiramisu for dessert; I love these and was looking forward to it but unfortunately it was the worst I have ever had. Was just a cake really. Ok food for regular meal not for special occasion.
  29. LG

    LiseG

    Zurich

    4 reviews

    5.0

    4 reviews

    Dined on February 19, 2020

    overall5food5service5ambience5
    Birthday! My husband appreciated the cake treat!
  30. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on February 18, 2020

    overall5food5service5ambience5
    Enjoyed our 52nd Anniversary dinner.
  31. OT

    OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    overall1food1service1ambience1
    No idea how this place was. We went there for our reserved time and people already there with earlier reservations had been waiting for an hour. Line up was virtually out the door. Obviously they severely overbooked and then doubled booked after that. We left.
  32. JS

    JenniferS

    Vancouver

    2 reviews

    1.0

    2 reviews

    Dined on February 15, 2020

    overall1food1service1ambience1
    We didn't actually end up staying. Got there to find an absolutely jammed waiting area. Despite making our reservation a week and a half in advance, there was no way we would have been seated anytime around 6:30pm. It seems everyone else also had reservations for 6:15 or 6:30. And people just kept coming in the door until there was literally nowhere to stand. Something obviously went wrong in their booking plans, and not one person spoke to us or came out to explain anything or even to apologize, which is pretty poor customer service. And...it's a little hard to find an alternative at 7pm on Valentine's Day.
  33. ES

    EvelynS

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    overall2food2service2ambience3
    The food was not that great as we expected. I wasn’t asked by the waiter how do I like my rib! It was raw and I didn’t eat it at all!
  34. WD

    WarrenD

    Palm Springs

    4 reviews

    1.0

    4 reviews

    Dined on February 15, 2020

    overall1food4service2ambience3
    we made reservations for valentines day " what was the point !!! " they had overbooked and where ignoring all the people with reservations, we all stood in line and waited for open tables to be seated on a first come basis. The manager/owner wasn't even on site they left a young waiter in charge to explain how no one was going to be seated on time. There was 15 people waiting in line at any given time all night, I feel bad for the staff to be left to clean up the mess created by the owner/manager. This wasn't our first time at this restaurant but this will be our LAST.
  35. OT

    OpenTable Diner

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on February 10, 2020

    overall4food4service4ambience4
    Our first time and very much enjoyed our meal. We will be back again.
  36. IM

    IMac

    Vancouver

    12 reviews

    5.0

    12 reviews

    Dined on February 9, 2020

    overall5food5service5ambience5
    This continues to be a great location for couples as well as groups. Service and food are excellent and prices are reasonable. Schnitzels are tender and delicious with generous serving portions.
  37. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on February 7, 2020

    overall5food5service5ambience5
    Staff always goes above & beyond. The food is excellent. Can’t recommend this place enough.
  38. OT

    OpenTable Diner

    Vancouver

    8 reviews

    vip
    1.0

    8 reviews

    Dined on January 26, 2020

    overall1food2service1ambience3
    The schnitzels were really good here. However, the “prime rib” was a rib streak and was extremely tough. The spätzle was probably the worst I have ever had - a pile of tasteless mush. But the worst part of this place is the service. There are not enough servers, so the wait staff are running around trying to do everything- take orders, mix drinks, deliver food, etc. They are friendly but are always in a rush and not around when you need them. I wouldn’t go back.
  39. GD

    GregoryD

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on January 21, 2020

    overall5food5service5ambience4
    Excellent German food in the real European atmosphere at Elisabeth's Chalet. Liked the way the waiters dressed formally as friendly German servants. Thank you for our enjoyment during the dining out.
  40. SS

    SStaster

    Vancouver

    4 reviews

    4.0

    4 reviews

    Dined on January 14, 2020

    overall4food4service4ambience4
    It was a nice evening. Schnitzel was good as always. Their beer, wine and liquor prices are on the high side.

FAQs

Elisabeth's Chalet (Royal Hut) does offer delivery in partnership with Skip The Dishes and Uber Eats. Elisabeth's Chalet (Royal Hut) also offers takeout which you can order by calling the restaurant at (604) 574-1474.

Elisabeth's Chalet (Royal Hut) is rated 4.4 stars by 454 OpenTable diners.

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Additional information

  • Cross Street

    177B St.

  • Neighbourhood

    Surrey

  • Hours of Operation

    Dinner Daily 4:00 pm–9:00 pm

  • Cuisines

    European, German, Austrian

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    We have Restaurant parking lot and also next door School Parking lot.

  • Executive Chef

    Max Blaker

  • Additional

    Banquet, Beer, BYO Wine, Corkage Fee, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

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