Firebirds Wood Fired Grill - West Des Moines

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1. LA

   LAHA

   Des Moines

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Great food, fast and friendly service and easy to get to.

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2. MM

   MatthewM

   Phoenix

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food1service4ambience4

   Steak was terribly overcooked and watery at the same time. Memorable for all the wrong reasons.

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3. BL

   BobL

   Chicago

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   The pick 2 lunch special is the greatest. Food is wonderful along with service.

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4. GT

   GaryT

   Des Moines

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   overall3food3service2ambience4

   WE arrived at 7:15 to discover they were sold out of prime rib. We ordered a Meomi Pinot Noir and it was terrible. Bottle went bad or it was just a bad year. Did not taste like a pinot noir. Waitress did not know how to serve the wine.

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5. O

   Ozboz

   Des Moines

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience4

   Went for a romantic anniversary dinner, and would highly recommend! The service was excellent and thoughtful. The food was delicious. The martinis were amazing. My only complaint would be the music. It was sort of all over the place and didn’t really fit with the ambience. However that was minor. We thoroughly enjoyed our meal and the staff all treated us very politely. We will be back!

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6. OT

   OpenTable Diner

   Unspecified

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Nice family dinner. Food was fresh and prepared wonderfully. A bit pricey but we’ll worth it for a special occasion

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7. OT

   OpenTable Diner

   Des Moines

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   overall4food3service5ambience3

   The price for the food quality was overpriced compared to other prime rib/steak house s in area

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8. CC

   ChattyCathy

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Convenient location. Good variety of meals & sides. Good portions/ value for your money. Food ( salmon & sirloin) cooked to perfection/ each guest’s preference. Meals served hot and not too much wait time!

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9. GE

   GregE

   Des Moines

   1 review

   5.0

   1 review

   Dined on August 1, 2022

   overall5food5service5ambience5

   We ate at the bar and Dan the bartender was phenomenal

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10. Y

    Yummy

    Des Moines

    19 reviews

    5.0

    19 reviews

    Dined on July 31, 2022

    overall5food5service5ambience4

    Good was great as always. Waiter was fantastic! Very polite & very attentive even though they were busy. Noise level was a bit high as a table next to us had a gentleman who was very loud. Otherwise, a great experience.

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11. AW

    AnnW

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on July 31, 2022

    overall3food3service3ambience3

    Food was very mediocre. Spicy sauce (not mentioned on the menu) was poured over the onion rings and the chicken. Upset my stomach all night. Steak was not high quality and had to be sent back to be cooked more. Second time was cooked perfect! The outside table was not clean and even when we asked that it be cleaned, it was very sloppy - water all over the table and spots were missed. Definitely noticed a decline in food and service training.

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12. C

    Celie

    Des Moines

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience4

    First we made a reservation for 12:30pM and was immediately seated when we arrived on time . The servers were very pleasant and accommodating. I asked that the filet I ordered to have the bacon removed before it was grilled. Both of us were pleased that the filets ordered were just perfectly done to medium rare as requested. All and all this was a very good experience.

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13. VB

    VickiB

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on July 31, 2022

    overall5food4service5ambience5

    My son's hamburger was served a bit rawer than he cared for, they took it back and heated it up, still not quite medium more like medium rare but he was satisfied. The manager and waitress were great in making him happy. The filets my daughter, husband and I had been cooked perfectly and delicious. The meat had so much flavor! The pineapple martinis were fantastic. Firebirds is one of our favorite restaurants and we will definitely be back!

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14. JJ

    JeffJ

    Des Moines

    1 review

    2.0

    1 review

    Dined on July 31, 2022

    overall2food1service4ambience4

    My wife’s broccoli looked terrible and she said it tasted same as it looked, I had Salmon and the vegetables with it were not good at all, and loaded baked potato was very dry until I asked for butter! Not sure on how soon we will come back!

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15. RD

    RvanD

    Kansas City

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food2service4ambience5

    We ate here two months ago and had fantastic steaks. This time, not the case. Prime rib was dry and very tough - left most of it on my plate. Filet was also tough, but had good flavor - ate it all, but wouldn't order again. Friend ordered her steak medium well and it came medium rare. The appetizers were wonderful - lobster and spinach dip and onion rings! Would order both of those again - wanted to lick the plate! Our waitress was excellent - had to remind her on a couple of things, but she was very sweet and attentive. We tipped her extra, as we were there for quite awhile.

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16. FL

    FrankL

    Des Moines

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    Staff was great, food excellent overall a great experience!

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17. T

    Todds

    Kansas City

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    great lunch, excellant service

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18. r

    robinl

    Des Moines

    6 reviews

    5.0

    6 reviews

    Dined on July 29, 2022

    overall5food4service5ambience5

    There were four in our party. Three of us had excellent meals. The fourth person ordered the fillet special and a baked potato and it was all cold. He sent it back to be warmed up and it was still barely warm. He ate very little of it at dinner and took the rest home

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19. LH

    LouH

    Des Moines

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    Mushrooms were delicious as was the lobster spinach queso. My meat was delicious and cooked exactly as I asked. Our waiter, a young guy, came to the table several times and answered our every need. I WILL go back!

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20. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5

    Server (Nathan) was great! Place was busy but he took good care of our table.

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21. DH

    DougH

    Des Moines

    1 review

    4.0

    1 review

    Dined on July 22, 2022

    overall4food4service3ambience4

    One of our favorite places to eat. The food is always excellent and the drinks are also delicious. I think on this visit our server was overwhelmed with an extra large party that came in after us so he became less available but still did a nice job. They did mess up our order but quickly fixed it and also mess up our bill but also quickly fixed it and apologized. They get really busy so you will need a reservation but the times we have eat at the bar have been excellent all-around, so if in a pinch don't be afraid to eat at the bar.

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22. DG

    DonG

    Omaha

    1 review

    1.0

    1 review

    Dined on July 20, 2022

    overall1food1service1ambience5

    Couldn’t get a table at Flemings so tried this. Party of 7 seated promptly at 6:30, took our drinks order within a few minutes. Took another 5 minutes or so for the server to return and we were told they were out of one of the beers and two of the wines ordered. Took another 10 minutes to get the drinks. Restaurant was not busy and much of the time the staff just seemed to be standing around waiting. Took our food order just before 7:00 - 4 steaks, a salad, a burger, and sea bass. Food didn’t arrive until 8, no explanation provided, not even a “sorry for the wait”. All steaks were over cooked, my filet was to be medium but was well done, same for my son’s sirloin. Not a good experience, won’t be returning.

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23. JM

    JenniferM

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    Our 4-person group had a great time at Firebirds! We were surprised how busy it was, especially since it was mid-week. They did not seem short-staffed (although we were prepared for that, since everywhere else is struggling post-covid). We were very happy that we thought to make a reservation. Our evening felt like a treat, and was very enjoyable. Firebirds was the perfect meetup spot for our group.

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24. OT

    OpenTable Diner

    Des Moines

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food2service4ambience4

    Our steaks were lower quality cuts and therefore not good texture or flavor. I’d rather pay more and get a good steak.

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25. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5

    Food and service were great!

    Report
26. D

    Delly

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food5service5ambience5

    I had a really great time, the food was amazing and I will be sure to be back.

    Report
27. OT

    OpenTable Diner

    Des Moines

    1 review

    4.0

    1 review

    Dined on July 13, 2022

    overall4food5service3ambience3

    Great food. Very busy...loud though for conversation. Took longer than normal to get food. It is absolutely silly to pay $4 more for a drink in the dining room during happy hour when we were in a booth adjacent to the bar area.

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28. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    1.0

    7 reviews

    Dined on July 9, 2022

    overall1food1service1ambience2

    Food was cold. Service was bad. DISAPPOINTING

    Report
29. OT

    OpenTable Diner

    Des Moines

    1 review

    5.0

    1 review

    Dined on July 4, 2022

    overall5food5service5ambience5

    The food and service were great and the ambiance of the restaurant was great too.

    Report
30. N

    Nick

    Minneapolis

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Wide and excellent selection of menu items. Service is great.

    Report
31. LN

    LuciaN

    1 review

    4.0

    1 review

    Dined on July 2, 2022

    overall4food5service5ambience5

    I had my 25th birthday dinner here and it was amazing. The food and service was fantastic. My family and friends had so much fun and laughter.

    Report
32. RL

    RLSandMMS

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on July 1, 2022

    overall5food5service5ambience4

    We have been to Fire Birds a number of times and each time we have enjoyed it very much. My husband was disappointed that his usual steak was not on the menu anymore but what he got was very good. Our waiter, Nathan, was excellent. Very attentive, friendly, prompt. It was a delightful evening.

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33. KH

    KenzieH

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service5ambience5

    Love the special features for an anniversary! Definitely a great place to dress up for a delicious meal.

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34. JB

    JamesB

    San Diego

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 29, 2022

    overall5food5service5ambience5

    Great service and food.

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35. A

    Anonymous

    Des Moines

    11 reviews

    vip
    2.0

    11 reviews

    Dined on June 26, 2022

    overall2food2service3ambience2

    Steak was poor quality. Had to return it and get a replacement. They provided a new piece of meat however quality wasn’t much better. Three at the table had steaks and all were fatty and lower quality steaks. Not the same standard we’re used to seeing from Firebird’s. Disappointed with quality of food overall. The restaurant seems to have really declined since last visit.

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36. LY

    LocalYokel007

    Denver

    1 review

    3.0

    1 review

    Dined on June 25, 2022

    overall3food3service3ambience3

    Seems to have changed since last time we were there (about a year ago). Quality slightly lower, portions slightly smaller, prices slightly higher. May just be a sign of the times when running a restaurant during inflation.

    Report
37. LH

    LindaH

    Des Moines

    3 reviews

    2.0

    3 reviews

    Dined on June 25, 2022

    overall2food2service5ambience4

    Prior to our recent experience, I have always loved dining at Firebirds. I was greatly disappointed with our last visit. The gentleman at the check-in desk was rude. Our server was wonderful. However, the main course arrived at our table lukewarm. It was flavorful, but who wants food that feels like it was sitting for ten minutes before being taken to the table? When we told our server, she was very gracious and assured us she would let the chef know; which I’m sure she did. I hope this is corrected so that it doesn’t happen to others. I understand that costs have gone up, but dining out has become so expensive that we rarely eat out any more. When one pays the prices restaurants need to charge these days to stay in business, you’d think they’d pay attention to the details that will want customers to keep returning.

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38. EJ

    EarhornJones

    Des Moines

    5 reviews

    4.0

    5 reviews

    Dined on June 25, 2022

    overall4food4service4ambience4

    Firebirds is consistently nice, well-staffed, and the food is good. It can get pretty crowded, but the ambiance is quiet, and you can easily make reservations online, even for small parties. In my opinion, the prices run a bit high, but everything that I've eaten there has been good; some of it great. The salads have been particularly good, while the chicken has been pretty meh. Steaks and burgers are both good, as well. The waitstaff has been friendly and attentive.

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39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 24, 2022

    overall4food4service5ambience4

    The Seared Tuna Superfood Salad was amazing!

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40. D

    Denny

    Chicago

    24 reviews

    vip
    2.0

    24 reviews

    Dined on June 19, 2022

    overall2food2service2ambience2

    In my opinion, Firebirds quality has declined. We were told upon arrival that we needed to wait while our table was being cleaned, yet the dining area of the restaurant was largely empty while at least four wait staff stood around in the reception area. Four of our five meals were delivered in a timely manner, but the fifth meal was delayed. Finally, the waitress came and told us she had forgotten to place the order for the fifth meal. Four of us were finished eating before the fifth person received their meal. We were given free dessert as compensation but really!!! Finally, three of us had the aged ribeye steak for $32.95 and all three steaks were full of gristle. I grew up on an Iowa beef farm and ribeye should not be this way. I know that we're in the throes of inflation but selling second class cuts of meat is no way entice me to return.

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