FIVE on the Hill

FIVE on the Hill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tomorrow

   Los Angeles2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I visited this restaurant to celebrate my birthday. My food was not prepared correctly. The server by the name Martin had terrible customer service and communication skills. He showed no sense of concerns regarding the mistakes made in our order. The restaurant is placed in a parking lot with no scenic views. I need assistance in rebooting structure and was not supported. The parking attended people were so rude. I would not recommend this place. I honestly feel like me and my sister were being discriminated against.
   

   FIVE on the HillResponded 1 day ago

   We are truly sorry your birthday celebration was disappointing. We take your comments about the food preparation, service from Martin, the location, and your parking experience very seriously. We are concerned to hear about your feeling of discrimination, as this is not reflective of our values. Please be assured we are reviewing your concerns with our management team. The FIVE on the Hill Team
   

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2. K

   Katalina

   Denver3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great and nice experience here. The seating was beautiful and had a nice view. The food was delicious and the charcuterie board was great. Definitely going to go again.
   

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   FIVE on the HillResponded 3 days ago

   Thank you for the amazing review. We are happy to see you enjoyed the food and views from our restaurant. We look forward to welcoming you back soon! The FIVE on the Hill Team
   

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3. C

   Christina

   Los Angeles2 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time here for my Fiancés birthday! It was such a nice experience and really appreciated that they brought something out for his birthday.
   

   FIVE on the HillResponded on May 7, 2025

   We are happy to see that our team made his birthday celebration extra special. Thank you for your kind words. We look forward to seeing you in the future! The FIVE on the Hill Team
   

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4. M

   Marcos

   Los Angeles1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   We ordered a couple dishes that we were waiting on while we finished some of our dishes, our server didn’t come around till it was time to serve us our check. Asked him about our other dishes and he said it’s not on the receipt and the kitchen is closed. We clearly mentioned it to him when he was writing down our orders. Was very disappointed , humiliating in front of my date and felt like not paying at all for the tip. Which is somehow not adjustable.
   

   FIVE on the HillResponded on April 21, 2025

   We sincerely apologize your order was missed and for the lack of attention from our server. We understand your disappointment and the embarrassment this caused. Please know we are a no-tipping establishment; the facility fee supports our operations, not gratuity. We are addressing this issue to ensure better service. The FIVE on the Hill Team
   

   1 person found this helpful

5. S

   Scott VIP

   Chicago1 review

   1.0

   Dined on April 9, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Slow service and mediocre food. Two servers for about 20 tables so not really servers fault. Much more management side.
   

   FIVE on the HillResponded on April 10, 2025

   We sincerely apologize your experience didn't meet expectations. We appreciate your feedback regarding staffing and management; this is valuable for improvement. The FIVE on the Hill Team
   

   1 person found this helpful

6. F

   Fatima

   Los Angeles2 reviews

   4.0

   Dined on April 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was a wonderful experience eating at five on the hill. It’s was beautiful and calm and the food is delicious. Took a while to get our bill, but it was worth it. My birthday experience was perfect.
   

   FIVE on the HillResponded on April 8, 2025

   Thank you for your lovely review! We're so glad you enjoyed the beautiful atmosphere and delicious food at five on the hill for your birthday. We apologize for the delay with the bill but are happy to hear your overall experience was perfect. We hope to welcome you back soon! The FIVE on the Hill Team
   

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7. D

   Diana

   Central Coast2 reviews

   3.0

   Dined on April 6, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   Vibes are nice but the chicken on my salad was dry and fats like it was reheated. Waiter never checked back after dropping off our first round of drinks. We would’ve had at least 2 more each.
   

   FIVE on the HillResponded on April 7, 2025

   Thank you for your feedback. We sincerely apologize that your salad wasn't up to our standards and for the missed follow-up from our server. We aim to provide excellent food and attentive service, and we regret falling short during your visit. We'll address this with our team to ensure improvements. The FIVE on the Hill Team
   

   1 person found this helpful

8. E

   Erik

   Central Coast1 review

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. We ordered the lobster tacos and braised short rib pasta. The dishes were phenomenal, and I highly recommend both. We will definitely be back to dine with five on the hill. 10/10
   

   FIVE on the HillResponded on April 2, 2025

   Thank you for the fantastic review! We're delighted you enjoyed the lobster tacos and short rib pasta. We look forward to welcoming you and your group back. The FIVE on the Hill Team
   

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9. C

   Camieo

   Los Angeles2 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant and ambiance. The food and drinks were delicious! The service was impeccable.
   

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   FIVE on the HillResponded on April 2, 2025

   Thank you for your wonderful review! We're so pleased you enjoyed the beautiful ambiance, delicious food & drinks, and impeccable service. We hope to welcome you back soon! The FIVE on the Hill Team
   

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10. B

    Baylin

    Unspecified1 review

    4.0

    Dined on March 24, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    The overall place is amazing, service is amazing, food is really good. Only problem was the outrageous parking fee. Park down the hill and walk, not worth the 50$ spent on parking for a 2 hour dinner.
    

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    FIVE on the HillResponded on March 24, 2025

    Thank you for your feedback. We're glad you enjoyed the service and food. We understand parking can be a concern. We do offer validated valet parking at $18+tax. We apologize that you were not informed of this prior to departing. Please contact us, and we'd be happy to adjust your bill for the difference. The FIVE on the Hill Team
    

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